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#1
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How do I kill Zone Alarm or prevent it from starting?
I'm running 98SE and Zone Alarm.
After installing new 98SE patches and a new Zone Alarm, I keep getting message boxes saying the program has performed an illegal operation and will be shut down. It says there is a page fault in vsdat.dll when called by vsmon.exe and zlclient.exe, which are components of Zone Alarm. The CPU is used 100%, and the system doesn't respond to ctrl-alt-del. I try to delete the exe and dll files but can't because they are in use. I don't know how to kill the task or somehow prevent it from starting at boot time. Please advise. |
#2
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How do I kill Zone Alarm or prevent it from starting?
Do not delete files willy-nilly.
Uninstall it and reinstall it (or get a later version if yours is old) Otherwise, disable it using Msconfig, though that will not solve your problem. ....Alan -- Alan Edwards, MS MVP W95/98 Systems http://dts-l.org/index.html In microsoft.public.win98.apps, Matt wrote: I'm running 98SE and Zone Alarm. After installing new 98SE patches and a new Zone Alarm, I keep getting message boxes saying the program has performed an illegal operation and will be shut down. It says there is a page fault in vsdat.dll when called by vsmon.exe and zlclient.exe, which are components of Zone Alarm. The CPU is used 100%, and the system doesn't respond to ctrl-alt-del. I try to delete the exe and dll files but can't because they are in use. I don't know how to kill the task or somehow prevent it from starting at boot time. Please advise. |
#3
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How do I kill Zone Alarm or prevent it from starting?
Alan Edwards wrote:
Do not delete files willy-nilly. Uninstall it and reinstall it (or get a later version if yours is old) Otherwise, disable it using Msconfig, though that will not solve your problem. ...Alan I want to uninstall Zone Alarm anyway, and I know the exe files belong to ZA, and I am not deleting the ZA uninstall.exe, so I guess I should be okay. The uninstall.exe won't work now, though, because ZA is running. So I need to either prevent it from starting at boot or kill it once it starts. I suppose there is a file somewhere that tells the system to run ZA upon boot, but I don't know where that is. Any clues? |
#4
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How do I kill Zone Alarm or prevent it from starting?
The uninstall should work, despite it running, assuming you have not
deleted any files like zauninst.exe. Uninstall it via Add/Remove and it should stop running after the next boot. The running can be disabled by Msconfig (as already indicated) but that should not be necessary. If you must go down that path, then: Start-Run-Msconfig-Startup tab. ....Alan -- Alan Edwards, MS MVP W95/98 Systems http://dts-l.org/index.html In microsoft.public.win98.apps, Matt wrote: Alan Edwards wrote: Do not delete files willy-nilly. Uninstall it and reinstall it (or get a later version if yours is old) Otherwise, disable it using Msconfig, though that will not solve your problem. ...Alan I want to uninstall Zone Alarm anyway, and I know the exe files belong to ZA, and I am not deleting the ZA uninstall.exe, so I guess I should be okay. The uninstall.exe won't work now, though, because ZA is running. So I need to either prevent it from starting at boot or kill it once it starts. I suppose there is a file somewhere that tells the system to run ZA upon boot, but I don't know where that is. Any clues? |
#5
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How do I kill Zone Alarm or prevent it from starting?
Hi, open the ZoneAlarm Control Centre then click on Overview then Prefrences
tab, in the genral section uncheck "load zonealarm at startup. Regards Kim "Matt" wrote in message ... I'm running 98SE and Zone Alarm. After installing new 98SE patches and a new Zone Alarm, I keep getting message boxes saying the program has performed an illegal operation and will be shut down. It says there is a page fault in vsdat.dll when called by vsmon.exe and zlclient.exe, which are components of Zone Alarm. The CPU is used 100%, and the system doesn't respond to ctrl-alt-del. I try to delete the exe and dll files but can't because they are in use. I don't know how to kill the task or somehow prevent it from starting at boot time. Please advise. |
#6
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How do I kill Zone Alarm or prevent it from starting?
ZA is easy to shutdown or prevent loading at startup. My PC has no
"vsdat.dll" file on the "c:\" drive, running Pro version. There is a "vsdata.dll". This may be the source of your problem. Suggest you uninstall using the ZA uninstall on its menu. Then, reinstall. You need a firewall. "Matt" wrote in message ... I'm running 98SE and Zone Alarm. After installing new 98SE patches and a new Zone Alarm, I keep getting message boxes saying the program has performed an illegal operation and will be shut down. It says there is a page fault in vsdat.dll when called by vsmon.exe and zlclient.exe, which are components of Zone Alarm. The CPU is used 100%, and the system doesn't respond to ctrl-alt-del. I try to delete the exe and dll files but can't because they are in use. I don't know how to kill the task or somehow prevent it from starting at boot time. Please advise. |
#7
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How do I kill Zone Alarm or prevent it from starting?
Lil' Dave wrote:
ZA is easy to shutdown or prevent loading at startup. My PC has no "vsdat.dll" file on the "c:\" drive, running Pro version. There is a "vsdata.dll". This may be the source of your problem. Suggest you uninstall using the ZA uninstall on its menu. Then, reinstall. You need a firewall. "Matt" wrote in message ... I'm running 98SE and Zone Alarm. After installing new 98SE patches and a new Zone Alarm, I keep getting message boxes saying the program has performed an illegal operation and will be shut down. It says there is a page fault in vsdat.dll when called by vsmon.exe and zlclient.exe, which are components of Zone Alarm. The CPU is used 100%, and the system doesn't respond to ctrl-alt-del. I try to delete the exe and dll files but can't because they are in use. I don't know how to kill the task or somehow prevent it from starting at boot time. Please advise. Sorry for misspelling vsdata.dll. Yes, that seems to be the problem. Apparently vsdata.dll is page faulting when called by other programs, including the ZA uninstaller. Then I guess it goes by chance into a do-nothing loop that uses up the CPU. It doesn't respond to ctrl-alt-del when I try to kill it, yet I can run other programs even though they run slow. I was able to use msconfig to prevent ZA from starting, but now I can't uninstall ZA. |
#8
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How do I kill Zone Alarm or prevent it from starting?
I won't go any further with personal advice.
Try http://www.zonelabs.com/forum http://www.zonelabs.com/store/conten.../znalmMain.jsp "Matt" wrote in message ... Lil' Dave wrote: ZA is easy to shutdown or prevent loading at startup. My PC has no "vsdat.dll" file on the "c:\" drive, running Pro version. There is a "vsdata.dll". This may be the source of your problem. Suggest you uninstall using the ZA uninstall on its menu. Then, reinstall. You need a firewall. "Matt" wrote in message ... I'm running 98SE and Zone Alarm. After installing new 98SE patches and a new Zone Alarm, I keep getting message boxes saying the program has performed an illegal operation and will be shut down. It says there is a page fault in vsdat.dll when called by vsmon.exe and zlclient.exe, which are components of Zone Alarm. The CPU is used 100%, and the system doesn't respond to ctrl-alt-del. I try to delete the exe and dll files but can't because they are in use. I don't know how to kill the task or somehow prevent it from starting at boot time. Please advise. Sorry for misspelling vsdata.dll. Yes, that seems to be the problem. Apparently vsdata.dll is page faulting when called by other programs, including the ZA uninstaller. Then I guess it goes by chance into a do-nothing loop that uses up the CPU. It doesn't respond to ctrl-alt-del when I try to kill it, yet I can run other programs even though they run slow. I was able to use msconfig to prevent ZA from starting, but now I can't uninstall ZA. |
#9
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How do I kill Zone Alarm or prevent it from starting?
The CPU is used 100%, and the system doesn't respond to ctrl-alt-del.
When do you press ctrl-alt-del, when the error message is on the screen? Windows 98 doesn't show the "Close Program" dialog if any error message is on the screen! (Bad idea, Microsoft!) Nuno Silva (aka NJSG) Matt wrote: I'm running 98SE and Zone Alarm. After installing new 98SE patches and a new Zone Alarm, I keep getting message boxes saying the program has performed an illegal operation and will be shut down. It says there is a page fault in vsdat.dll when called by vsmon.exe and zlclient.exe, which are components of Zone Alarm. The CPU is used 100%, and the system doesn't respond to ctrl-alt-del. I try to delete the exe and dll files but can't because they are in use. I don't know how to kill the task or somehow prevent it from starting at boot time. Please advise. |
#10
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How do I kill Zone Alarm or prevent it from starting?
Start Run Type msconfig Startup tab. Remove the
ticks from everything to do with ZoneAlarm, and reboot your PC. If you can't get into the normal version of Windows, rebooot your PC. Just before the 98 splash screen comes on, press F8 on your keyboard, then select Safe Mode. -----Original Message----- I'm running 98SE and Zone Alarm. After installing new 98SE patches and a new Zone Alarm, I keep getting message boxes saying the program has performed an illegal operation and will be shut down. It says there is a page fault in vsdat.dll when called by vsmon.exe and zlclient.exe, which are components of Zone Alarm. The CPU is used 100%, and the system doesn't respond to ctrl-alt-del. I try to delete the exe and dll files but can't because they are in use. I don't know how to kill the task or somehow prevent it from starting at boot time. Please advise. . |
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