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Recovery Disks not working
I am using the HP Application Recovery Software to re-
install the computer software due to attempting an upgrade of McAfee AntiVirus Software and Zone Alarm. The Recovery software appears to work and then just hangs. Suggestions?? |
#2
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Recovery Disks not working
Did you remove McAfee first, using the clean-up tools available from McAfee
support? Have you instituted "Clean Boot" procedures for installing applications? Is your system otherwise clean of viruses, spyware, adware, etc.? The below includes everything I think is necessary, no more, and certainly no less. Yes, there are valid differences of opinion regarding which antivirus software to use, but the rest of my suggestions have fairly unanimous support among the cognoscenti. The initial suggestions go hand in hand with maintaining a clean and secure system. FIRST: See my article, "Clean Boot--What it is and why you need it" http://www.google.com/groups?selm=%2...GP11.phx.gb l Because some of the more recent known invaders are capable of interfering with the suggestions contained in the above, I suggest you also consider first doing the following, though it may be necessary to set up a clean boot, and even then manually kill a malicious process or two before you can even get these accomplished. Many invaders are built to first detect and disable protections that are in place, so that you might, for instance, have to obtain and employ a DOS-boot antivirus like F-Prot. Repeated running of scanners, booting back and forth from Safe Mode to Normal, or into DOS Mode--a lot of gymnastics are often required to get to an error-free and nasties-free condition. Once there, however, some user sanity and education, plus regular "wetware" updating, will *keep* your system healthy. Update your Antivirus, run a full scan. Then, if you haven't already, obtain, update, and run any or all of the following Trojan/Parasite/Adware/Spyware cleaners. I recommend getting and running *all* of them. They each target slightly different things. Again, be sure you update the definitions they are using to identify crap before running them, each time you run them--which, depending on your surfing habits, should be anything from once a month, to once a week, to once a day, to once an hour if you're really into junkware sites (aka "Free goodies", game sites, fun-places-to-be, etc.) Tradition had it that Firewalls were generally not needed when using simple dial-up modem connections. Alas, this is no longer the case. *Everyone* needs a firewall! Also, I make no bones about it--Norton, McAfee and Trend-Micro products (and probably a few others) are ABOMINATIONS!, particularly when it comes to Win9x systems. They are massive suites that intrude into basic functions where they simply do not need to go. For freeware solutions, I suggest AVG or AVAST (based upon the recommendations of others, though each has it's minor drawbacks) and ZoneAlarm Firewall. But for really good, inexpensive, and trustworthy protection, you simply can't beat eTrust Armor. Antivirus and Firewall combined, very non-intrusive upon the system itself (I've *never* seen a crash caused by EZ Antivirus, and there's hardly any impact whatsoever on Resources, etc.) eTrust is from Computer Associates Inc.--the antivirus is a version of their corporate product usually known as Inoculan, and they got smart recently and switched to using a version of ZoneAlarm for their firewall. You can get a one-year free trial of eTrust EZ Armor at http://www.my-etrust.com/microsoft/. This offer was initially slated to end this June, but has been extended through February 2005. The trial offer is also included in at least some versions (not sure about all languages) of Microsoft's Windows Security Update CD, an item *everyone* should own. (However, do *not* just run the Update CD on your system without a proper analysis of where your system stands with regard to Updates. Might do more harm than good.) EZ Armor would normally cost $50 for the first year (a deal in itself), and yearly renewal subscriptions only cost $25--an absolute steal when compared with other offerings. Order the Windows Security Update CD directly from MS, totally free, including S&H, at http://www.microsoft.com/security/protect/cd/order.asp In addition to Antivirus and Firewall protection, I consider the following items to be indispensable protection and clean-up utilities. My judgment is based upon their being free, good, accurate, and safe, if handled correctly. See, also, suggestions from MVP Mike Burgess on his site, http://www.mvps.org/winhelp2002/, particularly the general Windows/IE Security page, http://www.mvps.org/winhelp2002/security.htm. More current discussions of Security issues can be found at the Windows Support Center (provided by MVP Jim Eshelman, a true Saint!) at http://www.aumha.org (SpyBot S&D = "SpyBot Search & Destroy") Ad-Aware http://www.lavasoftusa.com/software/adaware/ SpyBot S&D http://www.safer-networking.org/index.php?page=download HijackThis http://www.spywareinfo.com/~merijn/files/HijackThis.exe CWShredder http://www.spywareinfo.com/~merijn/files/cwshredder.zip Spyware Blaster http://www.javacoolsoftware.com/spywareblaster.html PLEASE! Before doing any of these, see also, http://www.mvps.org/inetexplorer/Darnit.htm for suggestions and cautionary information about internet surfing, and some important hints about using the above. ESPECIALLY, be aware that HijackThis scans result in a LOT of stuff that you *don't* want to delete. The admonishment to save a log and show it to an expert is critically good advice. Not following that advice can really do some damage to your system. SpyBot S&D, too, is capable of similar problems, especially if you change default scan settings, or "Immunize". An additional tool that is very helpful in protecting your machine is a HOSTS file. Microsoft MVP Mike Burgess maintain a frequently updated list of bad sites. They may be sites that provide most of the junky advertisements you see in other places, or sites that install spyware/adware, or that, for whatever reason, you shouldn't allow into your system. Using the HOSTS file, you can redirect such addresses to a site that's guaranteed will fail to load on most machines--your own computer. HOSTS Overview -- http://www.mvps.org/winhelp2002/hosts.htm After using it for some time, now, I also consider MVP George Geyde's HOSTS File Manager an indispensable tool. I've been amazed at how well this one tool stopped most of the crap from getting in in the first place. You can find it at the bottom of this page: http://www.mvps.org/PracticallyNerded/Software.htm -- Gary S. Terhune MS MVP for Win9x wrote in message ... I am using the HP Application Recovery Software to re- install the computer software due to attempting an upgrade of McAfee AntiVirus Software and Zone Alarm. The Recovery software appears to work and then just hangs. Suggestions?? |
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