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#1
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Win98 crashes at start-up
When trying to boot my computer, it crashes almost
immediately: - When starting it in normal mode, it goes through the booting procedure up to where the desktop screen comes up VERY briefly, then the screen blacks out and a message comes up (also VERY briefly) 'Error loading Kernel. You must reinstall Windows'. Then the system shuts down on its own. - When starting up in safe mode, it goes through the booting procedure up to where 'Himem' is testing the extended memory; then VERY briefly, the desktop screen comes up; then a blue screen comes up with a 'Windows' message that 'A fatal exception 0D has occurred at 0147:0000BC9D. The current application will be terminated ...[etc].' Then the system is stuck and needs to be shut down by pressing the power button. - When trying to reinstall Windows (which the support of a boot disk in drive a:\) from the original installation CD, I get a message that 'Windows Setup requires "largest executable program size" to be at least 442368 bytes to run'. I would appreciate any hints on what may have caused this sudden problem and especially any help on how to possibly fix it. Many thanks! |
#2
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How sure are you that no virus is involved?
If you have scanned the harddisk with an up-to-date antivirus program, then I think you are probably dealing with defective hardware, possibly a problem with RAM. Here are some things to try, but I think you will probably need help from hardware technical support. Will the computer boot a Startup Disk? You can obtain a Windows Startup Disk at: http://www.bootdisk.com/ Also, the Ultimate Boot Disk will: Restore corrupt system files; Flash your PC bios; Scan your hard drive for viruses; Install or re-install Windows; Extract cabinet files from the Windows CD; Scan your hard drive for errors; Boot into the Windows graphical user interface; Run DOS disk utilities like Partition Magic or Ghost; Partition your hard drive; Backup your registry or transfer system files. 626kB. Windows 95/98/ME/NT/2000. Free at: http://www.startdisk.com/Web1/ubd/ubd.htm If the system will boot a floppy disk, you can run a RAM test. You can download a test program from www.simmtester.com. You put it on a floppy disk that you boot in order to run it. It runs a cycle of several differently patterned tests over and over. Also, if you can boot a floppy disk, you can make backup copies of any files you cannot afford to lose, such as financial records, address lists, letters, spreadsheets, etc. Bill Starbuck (MVP) |
#3
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Thanks for your prompt reply, Bill! I've tried your
suggestions, but didn't get a solution. Unfortunately I am not sure at all that no virus is involved, but since all I can operate in is MS-DOS with a start-up disk, I don't seem to be able to activate a virus scan from there (let alone do I have an up-to-date antivirus program...yes, I know...). Anyway, thanks again for your advice! -----Original Message----- How sure are you that no virus is involved? If you have scanned the harddisk with an up-to-date antivirus program, then I think you are probably dealing with defective hardware, possibly a problem with RAM. Here are some things to try, but I think you will probably need help from hardware technical support. Will the computer boot a Startup Disk? You can obtain a Windows Startup Disk at: http://www.bootdisk.com/ Also, the Ultimate Boot Disk will: Restore corrupt system files; Flash your PC bios; Scan your hard drive for viruses; Install or re-install Windows; Extract cabinet files from the Windows CD; Scan your hard drive for errors; Boot into the Windows graphical user interface; Run DOS disk utilities like Partition Magic or Ghost; Partition your hard drive; Backup your registry or transfer system files. 626kB. Windows 95/98/ME/NT/2000. Free at: http://www.startdisk.com/Web1/ubd/ubd.htm If the system will boot a floppy disk, you can run a RAM test. You can download a test program from www.simmtester.com. You put it on a floppy disk that you boot in order to run it. It runs a cycle of several differently patterned tests over and over. Also, if you can boot a floppy disk, you can make backup copies of any files you cannot afford to lose, such as financial records, address lists, letters, spreadsheets, etc. Bill Starbuck (MVP) . |
#4
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Starbuck said his "Ultimate Boot Disk" will do a virus scan. Also (I
say)... http://cquirke.mvps.org/9x/virtest.htm - formal scanning www.f-prot.com - free DOS-based av www.nod32.com - free DOS-based av evaluation www.sophos.com - free DOS-based av evaluation -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "Gabi" wrote in message ... | Thanks for your prompt reply, Bill! I've tried your | suggestions, but didn't get a solution. Unfortunately I | am not sure at all that no virus is involved, but since | all I can operate in is MS-DOS with a start-up disk, I | don't seem to be able to activate a virus scan from there | (let alone do I have an up-to-date antivirus | program...yes, I know...). | | Anyway, thanks again for your advice! | | -----Original Message----- | How sure are you that no virus is involved? | | If you have scanned the harddisk with an up-to-date | antivirus program, | then I think you are probably dealing with defective | hardware, | possibly a problem with RAM. Here are some things to | try, but I think | you will probably need help from hardware technical | support. | | Will the computer boot a Startup Disk? You can obtain a | Windows | Startup Disk at: | | http://www.bootdisk.com/ | | Also, the Ultimate Boot Disk will: Restore corrupt | system files; Flash | your PC bios; Scan your hard drive for viruses; Install | or re-install | Windows; Extract cabinet files from the Windows CD; Scan | your hard | drive for errors; Boot into the Windows graphical user | interface; Run | DOS disk utilities like Partition Magic or Ghost; | Partition your hard | drive; Backup your registry or transfer system files. | 626kB. Windows | 95/98/ME/NT/2000. Free at: | | http://www.startdisk.com/Web1/ubd/ubd.htm | | If the system will boot a floppy disk, you can run a RAM | test. You can | download a test program from www.simmtester.com. You put | it on a | floppy disk that you boot in order to run it. It runs a | cycle of | several differently patterned tests over and over. | | Also, if you can boot a floppy disk, you can make backup | copies of any | files you cannot afford to lose, such as financial | records, address | lists, letters, spreadsheets, etc. | | Bill Starbuck (MVP) | . | |
#5
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I am going through a similar situation. I ran a continouous diag on the
conventional memory and got an error at the 4th run. I swapped out the modules with some brand new and still got the error so I am assuming it's the motherboard. "Gabi" wrote: When trying to boot my computer, it crashes almost immediately: - When starting it in normal mode, it goes through the booting procedure up to where the desktop screen comes up VERY briefly, then the screen blacks out and a message comes up (also VERY briefly) 'Error loading Kernel. You must reinstall Windows'. Then the system shuts down on its own. - When starting up in safe mode, it goes through the booting procedure up to where 'Himem' is testing the extended memory; then VERY briefly, the desktop screen comes up; then a blue screen comes up with a 'Windows' message that 'A fatal exception 0D has occurred at 0147:0000BC9D. The current application will be terminated ...[etc].' Then the system is stuck and needs to be shut down by pressing the power button. - When trying to reinstall Windows (which the support of a boot disk in drive a:\) from the original installation CD, I get a message that 'Windows Setup requires "largest executable program size" to be at least 442368 bytes to run'. I would appreciate any hints on what may have caused this sudden problem and especially any help on how to possibly fix it. Many thanks! |
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