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#1
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Crash and unable to find my user interface? Please Help
I tried opening an email(from a known source) in yesterday
in outlook express and my whole system crashed. I re- booted and MS Me has started up with an interface I must have had 2 years ago or maybe a user profile I have no idea of. I have tried to re-boot many times to find my user profile or at least find my Outlook express files so I cam find my saved emails I can't even do a basic disc drive search, it keeps on asking for a msoffice disk and the font is almost illegable. HELP anyone... .. |
#2
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Have you tried running your (latest updated! signature) virus checker since
opening the email. Assuming that you have and it is clear, have you tried running System Restore and rolling-back to BEFORE you opened the email. Mart wrote in message ... I tried opening an email(from a known source) in yesterday in outlook express and my whole system crashed. I re- booted and MS Me has started up with an interface I must have had 2 years ago or maybe a user profile I have no idea of. I have tried to re-boot many times to find my user profile or at least find my Outlook express files so I cam find my saved emails I can't even do a basic disc drive search, it keeps on asking for a msoffice disk and the font is almost illegable. HELP anyone... . |
#3
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Mart,
My virus checker (symmantec) will not open now. I tried restoring back to a past date, but it can not find any past dates to restore it to. Anna -----Original Message----- Have you tried running your (latest updated! signature) virus checker since opening the email. Assuming that you have and it is clear, have you tried running System Restore and rolling-back to BEFORE you opened the email. Mart wrote in message ... I tried opening an email(from a known source) in yesterday in outlook express and my whole system crashed. I re- booted and MS Me has started up with an interface I must have had 2 years ago or maybe a user profile I have no idea of. I have tried to re-boot many times to find my user profile or at least find my Outlook express files so I cam find my saved emails I can't even do a basic disc drive search, it keeps on asking for a msoffice disk and the font is almost illegable. HELP anyone... . . |
#4
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In which case, I suggest you follow Noel's advice - below:-
-------------------------------------------------- You may have a virus/spyware hijack download the Stinger from here and run it to make sure that A-V-disabling viruses are not present on your PC http://download.nai.com/products/mca...rt/stinger.exe - update your virus scanner and run a full system scan of all files. Reboot to Safe Mode and run CWShredder - to remove variants of the CoolWebSearch hijacker. http://www.merijn.org/cwschronicles.html Use CWShredder, the removal tool: http://www.merijn.org/files/cwshredder.zip http://www.merijn.org/files/CWShredder.exe http://www.spywareinfo.com/downloads...CWShredder.exe http://www.zerosrealm.com/downloads/CWShredder.zip download AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. -- Noel Paton (MS-MVP 2002-2004, Win9x) --------------------------------------------------------- Mart wrote in message ... Mart, My virus checker (symmantec) will not open now. I tried restoring back to a past date, but it can not find any past dates to restore it to. Anna -----Original Message----- Have you tried running your (latest updated! signature) virus checker since opening the email. Assuming that you have and it is clear, have you tried running System Restore and rolling-back to BEFORE you opened the email. Mart wrote in message ... I tried opening an email(from a known source) in yesterday in outlook express and my whole system crashed. I re- booted and MS Me has started up with an interface I must have had 2 years ago or maybe a user profile I have no idea of. I have tried to re-boot many times to find my user profile or at least find my Outlook express files so I cam find my saved emails I can't even do a basic disc drive search, it keeps on asking for a msoffice disk and the font is almost illegable. HELP anyone... . . |
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