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#11
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pci card not installed yet still recognized
I have not yet tried to boot to a floppy disk. I am
guessing that I could go to bootdisk.com and get what I need for an XP boot disk, correct? Meanwhile, everything in the computer seems to be connected correctly. The person that had the computer before me, isn't very computer savvy so I don't think that she would have tinkered with the inside. Is it possible for cables to come loose just over time? What I have done, is taken the hard drive out and connected it as a slave drive in another computer just to see if I could at least access the drive via a working computer. Everything went okay when I booted the computer, it loaded like normal but the slave hard drive(from the Dell computer) did not show up in My Computer; therefore I could not access it. Before Windows loaded, it did say that the configuration was updated due to a new hard disk being added. Could this mean that something is wrong with the hard drive? Unfortunately, I don't think the computer is under warranty anymore, but I will look into it. Also I will post back soon and let you know if I can boot from disk. Thanks for the help, and let me know if more info would be helpful. -----Original Message----- brad wrote: Cool thanks for the help and the url you suggested. The Compaq is a P3. That helps in understanding more about the computer. I will try what you suggested and let you know if that solves the problem In the meantime, I do have another problem that could be easy or difficult and I am not quite sure which one yet. Here it goes. Dell Dimension 4400 I turn the computer on and the green light in the power button turns on like normal; however, nothing else turns on. There is no sound of a hard drive humming and there are no sounds from the internal speaker. Best Buy suggested that it is a hard drive or motherboard problem but there is a fee to examine it. Could it be a power source problem. I haven't spent much time with it yet but if nothing turns on... Again any suggestions would be great and thanks again for you help thus far. Let me know if you need any other additional info. Hi, The jumpers will definitely solve the sound card issue. Jumpers are placed across pins protruding from the motherboard. The pins will be in groups of 2 or more. As an example, a group of 3 pins, the jumper is set across pins 1 and 2, and to change the setting you may need to place it over pins 2 and 3, or remove it(sometimes it is "stored" in place by being put over just 1 pin). A set of 2 pins is usually pretty straight forward; it's either over both pins or none(possibly stored over 1 pin as mentioned before). Again, if you need more help, just post back. As far as the other computer, there could be several things that are wrong. If it just the hard drive that has failed, you should still be able to boot to a floppy. But you should also still get some sounds from the system speaker, which leads me to believe it's not the hard drive. Before you take it in, open up the case(PC unplugged) and check for loose cable and things like that. If the PC is still under warranty, try Dell's tech support(and enjoy talking to Apu). Otherwise, it's one of those things that's pretty difficult to diagnose without having the PC to look at. Could be a faulty internal power supply, bad motherboard or any number of things, including a loose power cord or bad electrical outlet. Do post back with what you find out though. Glad the Compaq info was helpful to you. mm . |
#12
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pci card not installed yet still recognized
brad wrote in message ... I have not yet tried to boot to a floppy disk. I am guessing that I could go to bootdisk.com and get what I need for an XP boot disk, correct? You could, yes. Meanwhile, everything in the computer seems to be connected correctly. The person that had the computer before me, isn't very computer savvy so I don't think that she would have tinkered with the inside. Is it possible for cables to come loose just over time? Yes, but don't seize on that as a cause just because I agreed that it is possible. What I have done, is taken the hard drive out and connected it as a slave drive in another computer just to see if I could at least access the drive via a working computer. Everything went okay when I booted the computer, it loaded like normal but the slave hard drive(from the Dell computer) did not show up in My Computer; therefore I could not access it. Before Windows loaded, it did say that the configuration was updated due to a new hard disk being added. Could this mean that something is wrong with the hard drive? Unfortunately, I don't think the computer is under warranty anymore, but I will look into it. Also I will post back soon and let you know if I can boot from disk. Yes. It could also be something as simple as the jumper(s) needing to be changed to indicate that the notebook drive is now a slave instead of a master. You may also need to jumper the master to indicate that it now has a slave? But, you did state specifically that you "connected it as a slave drive", so I suspect that you knew about and took care of the jumper issue? Thanks for the help, and let me know if more info would be helpful. -----Original Message----- brad wrote: Cool thanks for the help and the url you suggested. The Compaq is a P3. That helps in understanding more about the computer. I will try what you suggested and let you know if that solves the problem In the meantime, I do have another problem that could be easy or difficult and I am not quite sure which one yet. Here it goes. Dell Dimension 4400 I turn the computer on and the green light in the power button turns on like normal; however, nothing else turns on. There is no sound of a hard drive humming and there are no sounds from the internal speaker. Best Buy suggested that it is a hard drive or motherboard problem but there is a fee to examine it. Could it be a power source problem. I haven't spent much time with it yet but if nothing turns on... Again any suggestions would be great and thanks again for you help thus far. Let me know if you need any other additional info. Hi, The jumpers will definitely solve the sound card issue. Jumpers are placed across pins protruding from the motherboard. The pins will be in groups of 2 or more. As an example, a group of 3 pins, the jumper is set across pins 1 and 2, and to change the setting you may need to place it over pins 2 and 3, or remove it(sometimes it is "stored" in place by being put over just 1 pin). A set of 2 pins is usually pretty straight forward; it's either over both pins or none(possibly stored over 1 pin as mentioned before). Again, if you need more help, just post back. As far as the other computer, there could be several things that are wrong. If it just the hard drive that has failed, you should still be able to boot to a floppy. But you should also still get some sounds from the system speaker, which leads me to believe it's not the hard drive. Before you take it in, open up the case(PC unplugged) and check for loose cable and things like that. If the PC is still under warranty, try Dell's tech support(and enjoy talking to Apu). Otherwise, it's one of those things that's pretty difficult to diagnose without having the PC to look at. Could be a faulty internal power supply, bad motherboard or any number of things, including a loose power cord or bad electrical outlet. Do post back with what you find out though. Glad the Compaq info was helpful to you. mm . |
#13
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pci card not installed yet still recognized
Okay, first of all when I plug the computer to the wall
the power is already on. I have tried to hold the power button for 10 seconds and that doesn't work. When the computer has power, the hard drive light on the front goes green for a little bit and then disappears, which means the hard drive is at least getting power, correct? On the motherboard, there is a green light which documentation indicates is the stand-by light. The DVD-ROM also has power because I can open and close the tray. The floppy drive does not appear to be working. The floppy drive is not being accessed for possible bootdisks, and when the power is on, there is no DELL logo before Windows would normally load; therefore, I can not go into safe mode or even the BIOS. Can a virus cause this much damage? I ask because I know the computer was connected to broadband with no antivirus or firewall software for long periods of time with minimal shutdowns. That's where I am at right now. Let me know if more info would help. -----Original Message----- brad wrote in message ... I have not yet tried to boot to a floppy disk. I am guessing that I could go to bootdisk.com and get what I need for an XP boot disk, correct? You could, yes. Meanwhile, everything in the computer seems to be connected correctly. The person that had the computer before me, isn't very computer savvy so I don't think that she would have tinkered with the inside. Is it possible for cables to come loose just over time? Yes, but don't seize on that as a cause just because I agreed that it is possible. What I have done, is taken the hard drive out and connected it as a slave drive in another computer just to see if I could at least access the drive via a working computer. Everything went okay when I booted the computer, it loaded like normal but the slave hard drive(from the Dell computer) did not show up in My Computer; therefore I could not access it. Before Windows loaded, it did say that the configuration was updated due to a new hard disk being added. Could this mean that something is wrong with the hard drive? Unfortunately, I don't think the computer is under warranty anymore, but I will look into it. Also I will post back soon and let you know if I can boot from disk. Yes. It could also be something as simple as the jumper (s) needing to be changed to indicate that the notebook drive is now a slave instead of a master. You may also need to jumper the master to indicate that it now has a slave? But, you did state specifically that you "connected it as a slave drive", so I suspect that you knew about and took care of the jumper issue? Thanks for the help, and let me know if more info would be helpful. -----Original Message----- brad wrote: Cool thanks for the help and the url you suggested. The Compaq is a P3. That helps in understanding more about the computer. I will try what you suggested and let you know if that solves the problem In the meantime, I do have another problem that could be easy or difficult and I am not quite sure which one yet. Here it goes. Dell Dimension 4400 I turn the computer on and the green light in the power button turns on like normal; however, nothing else turns on. There is no sound of a hard drive humming and there are no sounds from the internal speaker. Best Buy suggested that it is a hard drive or motherboard problem but there is a fee to examine it. Could it be a power source problem. I haven't spent much time with it yet but if nothing turns on... Again any suggestions would be great and thanks again for you help thus far. Let me know if you need any other additional info. Hi, The jumpers will definitely solve the sound card issue. Jumpers are placed across pins protruding from the motherboard. The pins will be in groups of 2 or more. As an example, a group of 3 pins, the jumper is set across pins 1 and 2, and to change the setting you may need to place it over pins 2 and 3, or remove it(sometimes it is "stored" in place by being put over just 1 pin). A set of 2 pins is usually pretty straight forward; it's either over both pins or none(possibly stored over 1 pin as mentioned before). Again, if you need more help, just post back. As far as the other computer, there could be several things that are wrong. If it just the hard drive that has failed, you should still be able to boot to a floppy. But you should also still get some sounds from the system speaker, which leads me to believe it's not the hard drive. Before you take it in, open up the case(PC unplugged) and check for loose cable and things like that. If the PC is still under warranty, try Dell's tech support(and enjoy talking to Apu). Otherwise, it's one of those things that's pretty difficult to diagnose without having the PC to look at. Could be a faulty internal power supply, bad motherboard or any number of things, including a loose power cord or bad electrical outlet. Do post back with what you find out though. Glad the Compaq info was helpful to you. mm . . |
#14
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pci card not installed yet still recognized
brad wrote in message ... Okay, first of all when I plug the computer to the wall the power is already on. Forgive me for seeming dense, but you have a very terse way of communicating which I have difficulty with. Are you saying that the notebook is already booted up and running on battery power when you plug it into the wall. I have tried to hold the power button for 10 seconds Why? and that doesn't work. What doesn't? When the computer has power, You mean, in the first few moments after you first boot up? the hard drive light on the front goes green for a little bit and then disappears, which means the hard drive is at least getting power, correct? Yes. On the motherboard, there is a green light which documentation indicates is the stand-by light. The DVD-ROM also has power because I can open and close the tray. The floppy drive does not appear to be working. The floppy drive is not being accessed for possible bootdisks, You obviously need to run the BIOS Setup program and change the CMOS boot option settings. and when the power is on, Compared to what? there is no DELL logo before Windows would normally load; That probably means that MSDOS.SYS has been edited to suppress the logo. That's no big deal. therefore, I can not go into safe mode or even the BIOS. Why not? Reboot, and then hold down the CTRL key as soon as the video display adapter info flashes up. What happens? Can a virus cause this much damage? I haven't seen anything that qualifies as damage yet. I ask because I know the computer was connected to broadband with no antivirus or firewall software for long periods of time with minimal shutdowns. Cordless bungee jumping. That's where I am at right now. Let me know if more info would help. Just talk to me like I was a beginner and spell things out so that I can follow you clearly. -----Original Message----- brad wrote in message ... I have not yet tried to boot to a floppy disk. I am guessing that I could go to bootdisk.com and get what I need for an XP boot disk, correct? You could, yes. Meanwhile, everything in the computer seems to be connected correctly. The person that had the computer before me, isn't very computer savvy so I don't think that she would have tinkered with the inside. Is it possible for cables to come loose just over time? Yes, but don't seize on that as a cause just because I agreed that it is possible. What I have done, is taken the hard drive out and connected it as a slave drive in another computer just to see if I could at least access the drive via a working computer. Everything went okay when I booted the computer, it loaded like normal but the slave hard drive(from the Dell computer) did not show up in My Computer; therefore I could not access it. Before Windows loaded, it did say that the configuration was updated due to a new hard disk being added. Could this mean that something is wrong with the hard drive? Unfortunately, I don't think the computer is under warranty anymore, but I will look into it. Also I will post back soon and let you know if I can boot from disk. Yes. It could also be something as simple as the jumper (s) needing to be changed to indicate that the notebook drive is now a slave instead of a master. You may also need to jumper the master to indicate that it now has a slave? But, you did state specifically that you "connected it as a slave drive", so I suspect that you knew about and took care of the jumper issue? Thanks for the help, and let me know if more info would be helpful. -----Original Message----- brad wrote: Cool thanks for the help and the url you suggested. The Compaq is a P3. That helps in understanding more about the computer. I will try what you suggested and let you know if that solves the problem In the meantime, I do have another problem that could be easy or difficult and I am not quite sure which one yet. Here it goes. Dell Dimension 4400 I turn the computer on and the green light in the power button turns on like normal; however, nothing else turns on. There is no sound of a hard drive humming and there are no sounds from the internal speaker. Best Buy suggested that it is a hard drive or motherboard problem but there is a fee to examine it. Could it be a power source problem. I haven't spent much time with it yet but if nothing turns on... Again any suggestions would be great and thanks again for you help thus far. Let me know if you need any other additional info. Hi, The jumpers will definitely solve the sound card issue. Jumpers are placed across pins protruding from the motherboard. The pins will be in groups of 2 or more. As an example, a group of 3 pins, the jumper is set across pins 1 and 2, and to change the setting you may need to place it over pins 2 and 3, or remove it(sometimes it is "stored" in place by being put over just 1 pin). A set of 2 pins is usually pretty straight forward; it's either over both pins or none(possibly stored over 1 pin as mentioned before). Again, if you need more help, just post back. As far as the other computer, there could be several things that are wrong. If it just the hard drive that has failed, you should still be able to boot to a floppy. But you should also still get some sounds from the system speaker, which leads me to believe it's not the hard drive. Before you take it in, open up the case(PC unplugged) and check for loose cable and things like that. If the PC is still under warranty, try Dell's tech support(and enjoy talking to Apu). Otherwise, it's one of those things that's pretty difficult to diagnose without having the PC to look at. Could be a faulty internal power supply, bad motherboard or any number of things, including a loose power cord or bad electrical outlet. Do post back with what you find out though. Glad the Compaq info was helpful to you. mm . . |
#15
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pci card not installed yet still recognized
First of all, I never said that it was a notebook. This
computer is a Dell Dimension 4400 Desktop computer. Are you saying that the notebook is already booted up and running on battery power when you plug it into the wall. Therefore, there is no internal battery. So when I plug the computer to the electrical outlet the power light on the front panel of the computer is on. Hence, I do not have to press the power button to turn the computer on. The computer is automatically on when it is plugged into the wall. I have tried to hold the power button for 10 seconds Why? Normally, by holding the power button down for a certain number of seconds the power automatically shuts down. In this case, holding the power button did not have that effect. The power never shut off. You mean, in the first few moments after you first boot up? Here you are referring to all the things that I mentioned were working and all the things that I mentioned were not working. Lets get one thing right. The computer doesn't even make it that far. Windows never loads. You wrote: You obviously need to run the BIOS Setup program and change the CMOS boot option settings. You are referring to the fact that I wrote: The floppy drive does not appear to be working. The floppy drive is not being accessed for possible bootdisks, If it was something as simple as that I wouldn't need to post. I have pressed the necessary keys to go into either, or Safe Mode, BIOS and other possible options. Normally, when you want to go into the BIOS you press the specific key while the manufacturer Logo is on the screen and before Windows loads. Lets be clear, the computer displays no manufacturer logo and no Windows logo. Here is a little snippet from your last post: there is no DELL logo before Windows would normally load; That probably means that MSDOS.SYS has been edited to suppress the logo. That's no big deal. therefore, I can not go into safe mode or even the BIOS. Why not? Reboot, and then hold down the CTRL key as soon as the video display adapter info flashes up. What happens? First of all, having no DELL logo flash on the screen after the power comes on is a big deal, because I have used this computer, before it went belly up. Like I said my friend is not really knowledgeable of how to tinker with those kinds of settings and I have seen the DELL logo on this computer before. Which of course, I did not explicitly state on a post. You then suggest that to solve my problem of not being able to get into the BIOS that I should Reboot, and then hold down the CTRL key as soon as the video display adapter info flashes up. What happens? Nothing happens. There is no video display adapter info that flashes up. You might then ask me to check my monitor and keyboard connections. Both are in good condition because they have already been tested on another system. I am actually kinda tired of typing right now. If anything new develops I will post but I am in communication with Dell so I'll see if they can help me, but it doesn't look promising. -----Original Message----- Okay, first of all when I plug the computer to the wall the power is already on. Forgive me for seeming dense, but you have a very terse way of communicating which I have difficulty with. Are you saying that the notebook is already booted up and running on battery power when you plug it into the wall. I have tried to hold the power button for 10 seconds Why? and that doesn't work. What doesn't? When the computer has power, You mean, in the first few moments after you first boot up? the hard drive light on the front goes green for a little bit and then disappears, which means the hard drive is at least getting power, correct? Yes. On the motherboard, there is a green light which documentation indicates is the stand-by light. The DVD-ROM also has power because I can open and close the tray. The floppy drive does not appear to be working. The floppy drive is not being accessed for possible bootdisks, You obviously need to run the BIOS Setup program and change the CMOS boot option settings. and when the power is on, Compared to what? there is no DELL logo before Windows would normally load; That probably means that MSDOS.SYS has been edited to suppress the logo. That's no big deal. therefore, I can not go into safe mode or even the BIOS. Why not? Reboot, and then hold down the CTRL key as soon as the video display adapter info flashes up. What happens? Can a virus cause this much damage? I haven't seen anything that qualifies as damage yet. I ask because I know the computer was connected to broadband with no antivirus or firewall software for long periods of time with minimal shutdowns. Cordless bungee jumping. That's where I am at right now. Let me know if more info would help. Just talk to me like I was a beginner and spell things out so that I can follow you clearly. -----Original Message----- brad wrote in message ... I have not yet tried to boot to a floppy disk. I am guessing that I could go to bootdisk.com and get what I need for an XP boot disk, correct? You could, yes. Meanwhile, everything in the computer seems to be connected correctly. The person that had the computer before me, isn't very computer savvy so I don't think that she would have tinkered with the inside. Is it possible for cables to come loose just over time? Yes, but don't seize on that as a cause just because I agreed that it is possible. What I have done, is taken the hard drive out and connected it as a slave drive in another computer just to see if I could at least access the drive via a working computer. Everything went okay when I booted the computer, it loaded like normal but the slave hard drive(from the Dell computer) did not show up in My Computer; therefore I could not access it. Before Windows loaded, it did say that the configuration was updated due to a new hard disk being added. Could this mean that something is wrong with the hard drive? Unfortunately, I don't think the computer is under warranty anymore, but I will look into it. Also I will post back soon and let you know if I can boot from disk. Yes. It could also be something as simple as the jumper (s) needing to be changed to indicate that the notebook drive is now a slave instead of a master. You may also need to jumper the master to indicate that it now has a slave? But, you did state specifically that you "connected it as a slave drive", so I suspect that you knew about and took care of the jumper issue? Thanks for the help, and let me know if more info would be helpful. -----Original Message----- brad wrote: Cool thanks for the help and the url you suggested. The Compaq is a P3. That helps in understanding more about the computer. I will try what you suggested and let you know if that solves the problem In the meantime, I do have another problem that could be easy or difficult and I am not quite sure which one yet. Here it goes. Dell Dimension 4400 I turn the computer on and the green light in the power button turns on like normal; however, nothing else turns on. There is no sound of a hard drive humming and there are no sounds from the internal speaker. Best Buy suggested that it is a hard drive or motherboard problem but there is a fee to examine it. Could it be a power source problem. I haven't spent much time with it yet but if nothing turns on... Again any suggestions would be great and thanks again for you help thus far. Let me know if you need any other additional info. Hi, The jumpers will definitely solve the sound card issue. Jumpers are placed across pins protruding from the motherboard. The pins will be in groups of 2 or more. As an example, a group of 3 pins, the jumper is set across pins 1 and 2, and to change the setting you may need to place it over pins 2 and 3, or remove it(sometimes it is "stored" in place by being put over just 1 pin). A set of 2 pins is usually pretty straight forward; it's either over both pins or none(possibly stored over 1 pin as mentioned before). Again, if you need more help, just post back. As far as the other computer, there could be several things that are wrong. If it just the hard drive that has failed, you should still be able to boot to a floppy. But you should also still get some sounds from the system speaker, which leads me to believe it's not the hard drive. Before you take it in, open up the case(PC unplugged) and check for loose cable and things like that. If the PC is still under warranty, try Dell's tech support(and enjoy talking to Apu). Otherwise, it's one of those things that's pretty difficult to diagnose without having the PC to look at. Could be a faulty internal power supply, bad motherboard or any number of things, including a loose power cord or bad electrical outlet. Do post back with what you find out though. Glad the Compaq info was helpful to you. mm . . . |
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