Here's a really weird win explorer problem

Ever since I installed a service pack for Word Perfect9, I've had this
weird fault with windows explorer.

I boot up, everything appears to be normal but when I double click on
my windows (not IE) explorer icon nothing happens.

I wait for three minutes and then up comes the list of files, etc.

Mercifully, once this first waiting period is over, everything behaves
normally thereafter.

Also of interest is the fact that Zone Alarm, my firewall, loads
normally but my virus detector, EZAntivirus, behaves oddly also.
After about two and a half minutes, its icon shows up in the systray,
then about a half minute later, its splash screen shows, immediately
followed by the explorer window, if I've double clicked it earlier.

I've uninstalled WordPerfect, ZoneAlarm and EZ antivirus - it makes no
difference to this fault.

Never seen it before. Can't find a reference to anything of the kind
apart from a suggestion to uncheck the DMA option for my CD drive.
I've done that and there's no change in the fault.

I've also checked that the recycle bin is empty and have cleared the
temps from IE.

Driving me nuts.

John

Sorry folks - it's even weirder now.

Everything's OK again now - reason: I reinstalled the firewall and
antifvirus and now everything is fine. I'm pleased, but very puzzled,
and I would still welcome some comments because I'm sure its going to
happen again.

Its as though the WordPerfect update did something nasty to one or
other of the protection applications which was left behind on the
system even after the apps were uninstalled.

And that whatever it was went away when I reinstalled the protection
programmes.

Needs more knowledge of Win98se than I'll ever have.

Sigh.


John Kirton wrote:

Ever since I installed a service pack for Word Perfect9, I've had this
weird fault with windows explorer.

I boot up, everything appears to be normal but when I double click on
my windows (not IE) explorer icon nothing happens.

I wait for three minutes and then up comes the list of files, etc.

Mercifully, once this first waiting period is over, everything behaves
normally thereafter.

Also of interest is the fact that Zone Alarm, my firewall, loads
normally but my virus detector, EZAntivirus, behaves oddly also.
After about two and a half minutes, its icon shows up in the systray,
then about a half minute later, its splash screen shows, immediately
followed by the explorer window, if I've double clicked it earlier.

I've uninstalled WordPerfect, ZoneAlarm and EZ antivirus - it makes no
difference to this fault.

Never seen it before. Can't find a reference to anything of the kind
apart from a suggestion to uncheck the DMA option for my CD drive.
I've done that and there's no change in the fault.

I've also checked that the recycle bin is empty and have cleared the
temps from IE.

Driving me nuts.

John

First thing that comes to mind: "Runtimes". DLLs containing code used by =
many different apps. Applications (and service pack, etc.) installers =
want to make sure that the DLLs that are installed are up to date for =
their application. So they check versions and replace the runtimes as =
necessary (usually in the System folder). However, this process can go =
awry if the routine that checks for versions does it wrong, or some =
previous condition or event prevents it from getting accurate data. And, =
of course, the installer can be just plain rude and replace the DLL =
without regard to version. Some applications installers are quite =
egotistical--they don't care about any other version of runtimes, they =
*must* have their own (updated DLLs can "break" older apps.) Such =
installers *should* install these DLLs to their own folder and not mess =
with the System folder, but they don't always behave themselves.

I have long considered WordPerfect apps among the most egotistical and =
rude of the big-name players. If I *must* install WP to a system, I do =
it early in the build.You don't mention if you've reinstalled =
WordPerfect, but if you have, or are going to, and you run into the same =
problem, I suggest you reinstall AV, Firewall afterwards. Also, run IE =
Repair or force-reinstall IE (or upgrade if appropriate.) If you also =
have Office apps installed, run Repair on these (or reinstall.) That =
should undo anything that WP has done. Whether WP will continue to =
function properly is another story, though it's been my usual experience =
that it will.

--=20
Gary S. Terhune
MS MVP for Win9x
=20
"John Kirton" wrote in message =
...
Sorry folks - it's even weirder now.
=20
Everything's OK again now - reason: I reinstalled the firewall and
antifvirus and now everything is fine. I'm pleased, but very puzzled,
and I would still welcome some comments because I'm sure its going to
happen again.
=20
Its as though the WordPerfect update did something nasty to one or
other of the protection applications which was left behind on the
system even after the apps were uninstalled.
=20
And that whatever it was went away when I reinstalled the protection
programmes.
=20
Needs more knowledge of Win98se than I'll ever have.
=20
Sigh.
=20
=20
John Kirton wrote:
=20
Ever since I installed a service pack for Word Perfect9, I've had =
this
weird fault with windows explorer.

I boot up, everything appears to be normal but when I double click on
my windows (not IE) explorer icon nothing happens.

I wait for three minutes and then up comes the list of files, etc.

Mercifully, once this first waiting period is over, everything =
behaves
normally thereafter.

Also of interest is the fact that Zone Alarm, my firewall, loads
normally but my virus detector, EZAntivirus, behaves oddly also.
After about two and a half minutes, its icon shows up in the systray,
then about a half minute later, its splash screen shows, immediately
followed by the explorer window, if I've double clicked it earlier.

I've uninstalled WordPerfect, ZoneAlarm and EZ antivirus - it makes =
no
difference to this fault.

Never seen it before. Can't find a reference to anything of the kind
apart from a suggestion to uncheck the DMA option for my CD drive.
I've done that and there's no change in the fault.

I've also checked that the recycle bin is empty and have cleared the
temps from IE.

Driving me nuts.

John

Excellent, Gary. I shall look further into this and report back.

Bless you

--
John


"Gary S. Terhune" wrote:

First thing that comes to mind: "Runtimes". DLLs containing code used by many different apps. Applications (and service pack, etc.) installers want to make sure that the DLLs that are installed are up to date for their application. So they check versions and replace the runtimes as necessary (usually in the System folder). However, this process can go awry if the routine that checks for versions does it wrong, or some previous condition or event prevents it from getting accurate data. And, of course, the installer can be just plain rude and replace the DLL without regard to version. Some applications installers are quite egotistical--they don't care about any other version of runtimes, they *must* have their own (updated DLLs can "break" older apps.) Such installers *should* install these DLLs to their own folder and not mess with the System folder, but they don't always behave themselves.

I have long considered WordPerfect apps among the most egotistical and rude of the big-name players. If I *must* install WP to a system, I do it early in the build.You don't mention if you've reinstalled WordPerfect, but if you have, or are going to, and you run into the same problem, I suggest you reinstall AV, Firewall afterwards. Also, run IE Repair or force-reinstall IE (or upgrade if appropriate.) If you also have Office apps installed, run Repair on these (or reinstall.) That should undo anything that WP has done. Whether WP will continue to function properly is another story, though it's been my usual experience that it will.

It so happens that the problem came back - too long a story but I ran
repair for IE6 and

BINGO

all's back to normal again.

What it is to be knowledgeable and bright enough to master this stuff.

Many, many thanks

--
John




"Gary S. Terhune" wrote:

First thing that comes to mind: "Runtimes". DLLs containing code used by many different apps. Applications (and service pack, etc.) installers want to make sure that the DLLs that are installed are up to date for their application. So they check versions and replace the runtimes as necessary (usually in the System folder). However, this process can go awry if the routine that checks for versions does it wrong, or some previous condition or event prevents it from getting accurate data. And, of course, the installer can be just plain rude and replace the DLL without regard to version. Some applications installers are quite egotistical--they don't care about any other version of runtimes, they *must* have their own (updated DLLs can "break" older apps.) Such installers *should* install these DLLs to their own folder and not mess with the System folder, but they don't always behave themselves.

I have long considered WordPerfect apps among the most egotistical and rude of the big-name players. If I *must* install WP to a system, I do it early in the build.You don't mention if you've reinstalled WordPerfect, but if you have, or are going to, and you run into the same problem, I suggest you reinstall AV, Firewall afterwards. Also, run IE Repair or force-reinstall IE (or upgrade if appropriate.) If you also have Office apps installed, run Repair on these (or reinstall.) That should undo anything that WP has done. Whether WP will continue to function properly is another story, though it's been my usual experience that it will.

FWIW, and after the fact, I had the same problem a while back, on Win98SE, and do
not have WordPerfect installed. It was fixed by repairing IE6, as you did.
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm

"John Kirton" wrote in message
...
It so happens that the problem came back - too long a story but I ran
repair for IE6 and

BINGO

all's back to normal again.

What it is to be knowledgeable and bright enough to master this stuff.

Many, many thanks

--
John




"Gary S. Terhune" wrote:

First thing that comes to mind: "Runtimes". DLLs containing code used by many
different apps. Applications (and service pack, etc.) installers want to make sure
that the DLLs that are installed are up to date for their application. So they check
versions and replace the runtimes as necessary (usually in the System folder).
However, this process can go awry if the routine that checks for versions does it
wrong, or some previous condition or event prevents it from getting accurate data.
And, of course, the installer can be just plain rude and replace the DLL without
regard to version. Some applications installers are quite egotistical--they don't
care about any other version of runtimes, they *must* have their own (updated DLLs
can "break" older apps.) Such installers *should* install these DLLs to their own
folder and not mess with the System folder, but they don't always behave themselves.

I have long considered WordPerfect apps among the most egotistical and rude of
the big-name players. If I *must* install WP to a system, I do it early in the
build.You don't mention if you've reinstalled WordPerfect, but if you have, or are
going to, and you run into the same problem, I suggest you reinstall AV, Firewall
afterwards. Also, run IE Repair or force-reinstall IE (or upgrade if appropriate.)
If you also have Office apps installed, run Repair on these (or reinstall.) That
should undo anything that WP has done. Whether WP will continue to function properly
is another story, though it's been my usual experience that it will.

Are you IE6 and doing large deletes in Explorer? That can cause (for
some) the instability you report, sluggishness with any subsequent
Explorer related action. A reboot would make it all well.

But, a better solution is to do the deletes in a Windows DOS box.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"John Kirton" wrote in message
...
| It so happens that the problem came back - too long a story but I ran
| repair for IE6 and
|
| BINGO
|
| all's back to normal again.
|
| What it is to be knowledgeable and bright enough to master this stuff.
|
| Many, many thanks
|
| --
| John
|
|
|
|
| "Gary S. Terhune" wrote:
|
| First thing that comes to mind: "Runtimes". DLLs containing code used
by many different apps. Applications (and service pack, etc.) installers
want to make sure that the DLLs that are installed are up to date for
their application. So they check versions and replace the runtimes as
necessary (usually in the System folder). However, this process can go
awry if the routine that checks for versions does it wrong, or some
previous condition or event prevents it from getting accurate data. And,
of course, the installer can be just plain rude and replace the DLL
without regard to version. Some applications installers are quite
egotistical--they don't care about any other version of runtimes, they
*must* have their own (updated DLLs can "break" older apps.) Such
installers *should* install these DLLs to their own folder and not mess
with the System folder, but they don't always behave themselves.
|
| I have long considered WordPerfect apps among the most egotistical
and rude of the big-name players. If I *must* install WP to a system, I
do it early in the build.You don't mention if you've reinstalled
WordPerfect, but if you have, or are going to, and you run into the same
problem, I suggest you reinstall AV, Firewall afterwards. Also, run IE
Repair or force-reinstall IE (or upgrade if appropriate.) If you also
have Office apps installed, run Repair on these (or reinstall.) That
should undo anything that WP has done. Whether WP will continue to
function properly is another story, though it's been my usual experience
that it will.
|

So, it could have been a coincidence--or some other =
installation/upgrade/service pack that caused a similar situation, Glen? =
Heck, even Windows Updates are fairly notorious for doing these things.

--=20
Gary S. Terhune
MS MVP for Win9x
=20
"glee" wrote in message =
...
FWIW, and after the fact, I had the same problem a while back, on =
Win98SE, and do
not have WordPerfect installed. It was fixed by repairing IE6, as you =
did.
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm
=20
"John Kirton" wrote in message
...
It so happens that the problem came back - too long a story but I =
ran
repair for IE6 and

BINGO

all's back to normal again.

What it is to be knowledgeable and bright enough to master this =
stuff.

Many, many thanks

--
John




"Gary S. Terhune" wrote:

First thing that comes to mind: "Runtimes". DLLs containing code =
used by many
different apps. Applications (and service pack, etc.) installers want =
to make sure
that the DLLs that are installed are up to date for their application. =
So they check
versions and replace the runtimes as necessary (usually in the System =
folder).
However, this process can go awry if the routine that checks for =
versions does it
wrong, or some previous condition or event prevents it from getting =
accurate data.
And, of course, the installer can be just plain rude and replace the =
DLL without
regard to version. Some applications installers are quite =
egotistical--they don't
care about any other version of runtimes, they *must* have their own =
(updated DLLs
can "break" older apps.) Such installers *should* install these DLLs =
to their own
folder and not mess with the System folder, but they don't always =
behave themselves.

I have long considered WordPerfect apps among the most egotistical =
and rude of
the big-name players. If I *must* install WP to a system, I do it =
early in the
build.You don't mention if you've reinstalled WordPerfect, but if you =
have, or are
going to, and you run into the same problem, I suggest you reinstall =
AV, Firewall
afterwards. Also, run IE Repair or force-reinstall IE (or upgrade if =
appropriate.)
If you also have Office apps installed, run Repair on these (or =
reinstall.) That
should undo anything that WP has done. Whether WP will continue to =
function properly
is another story, though it's been my usual experience that it will.

Wish I knew, Gary. it just suddenly started happening....no recent Windows Updates
done, IE6 installed through the Security Update CD with background apps shut down.
I puzzled over it a bit, did a repair and never did figure out the cause (unless the
Security Update CD was mis-behaving).
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm

"Gary S. Terhune" wrote in message
...
So, it could have been a coincidence--or some other installation/upgrade/service
pack that caused a similar situation, Glen? Heck, even Windows Updates are fairly
notorious for doing these things.

--
Gary S. Terhune
MS MVP for Win9x

"glee" wrote in message
...
FWIW, and after the fact, I had the same problem a while back, on Win98SE, and
do
not have WordPerfect installed. It was fixed by repairing IE6, as you did.
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm

"John Kirton" wrote in message
...
It so happens that the problem came back - too long a story but I ran
repair for IE6 and

BINGO

all's back to normal again.

What it is to be knowledgeable and bright enough to master this stuff.

Many, many thanks

--
John




"Gary S. Terhune" wrote:

First thing that comes to mind: "Runtimes". DLLs containing code used by many
different apps. Applications (and service pack, etc.) installers want to make sure
that the DLLs that are installed are up to date for their application. So they
check
versions and replace the runtimes as necessary (usually in the System folder).
However, this process can go awry if the routine that checks for versions does it
wrong, or some previous condition or event prevents it from getting accurate data.
And, of course, the installer can be just plain rude and replace the DLL without
regard to version. Some applications installers are quite egotistical--they don't
care about any other version of runtimes, they *must* have their own (updated DLLs
can "break" older apps.) Such installers *should* install these DLLs to their own
folder and not mess with the System folder, but they don't always behave
themselves.

I have long considered WordPerfect apps among the most egotistical and rude of
the big-name players. If I *must* install WP to a system, I do it early in the
build.You don't mention if you've reinstalled WordPerfect, but if you have, or are
going to, and you run into the same problem, I suggest you reinstall AV, Firewall
afterwards. Also, run IE Repair or force-reinstall IE (or upgrade if appropriate.)
If you also have Office apps installed, run Repair on these (or reinstall.) That
should undo anything that WP has done. Whether WP will continue to function
properly
is another story, though it's been my usual experience that it will.

"PCR" wrote:

Are you IE6 and doing large deletes in Explorer? That can cause (for
some) the instability you report, sluggishness with any subsequent
Explorer related action. A reboot would make it all well.

But, a better solution is to do the deletes in a Windows DOS box.

I am IE6 but this one is not due to large deletes although uninstall
features large in my life these days. I keep my recycle bin cleared
after these sessions.

Thanks for the contribution