Illegal operation

I am glad it is fixed too. So, the system date, hmm. I would have come
up with that, had you said Windows Update wasn't working. However, the
machine never boot well enough to go there. I suppose that Dell person
scanned for viruses &/or replaced the CMOS battery, as necessary.

After an over-install of Windows, it might be interesting to... "START
button, Run, MSInfo32, Tools menu, Version Conflict Manager". It will
show which files were replaced. But let us hope that Dell guy did what
may have been needed with that. Anyway, here are articles about that...

http://search.support.microsoft.com/...SD=GN&LN=EN-US MSKB
Search "Version Conflict Manager"; Windows 98; Full Text; Exact Phrase;
comes up with four...

http://support.microsoft.com/default...57&Product=w98
Description of the Version Conflict Manager Tool in Windows 98
(186157) - This article describes the Version Conflict Manager
tool(Vcmui.exe) included in Windows 98. You can use the Version Conflict
Manager tool to troubleshoot problems that may occur after you install a
program. NOTE: The Windows 98 Help topic "Version...

http://support.microsoft.com/default...85&Product=w98
Files Not Backed Up Using the Version Conflict Manager Tool
(184585) - When you use the Version Conflict Manager tool to restore the
newer versions of files that were overwritten by Windows 98 Setup, the
files are properly restored, but the original Windows 98 files may be
lost.

http://support.microsoft.com/default...07&Product=w98
List of Documentation Errors in Windows 98 Resource Kit
(188307) - This article lists known documentation errors in the
Microsoft Windows 98 Resource Kit and the Microsoft Windows 98 Resource
Kit Book Online located in the Tools\Reskit\Help folder on the Windows
98 CD-ROM. The following known documentation errors are...

http://support.microsoft.com/default...75&Product=w98
Description of Microsoft System Information (Msinfo32.exe) Tool
(184075) - Windows 98 includes a tool called Microsoft System
Information (Msinfo32.exe). This tool can be used to gather information
about your computer, to diagnose issues with your computer, or to access
other tools that are included with Windows 98. This...



--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Susan" wrote in message
...
| I was at my wits end. Trend Micro said to reinstall their
| PCcillin Internet Security 2004 which I did and error
| occured again. Dell guided me through the dirty install
| of Windows 98 and error was still there. I was down to
| the option of doing Fresh Install. The Director decided
| to hire person to fix it. At least I could tell him what
| I had tried.
|
| He came and updated IE, determined that the system date
| was in error and fixed that. He did this in less than
| hour. I don't know how date got changed but now realize
| that it was probably reason that the Trend Micro free
| online virus scan would not work either. There was date
| problem with that.
|
| At least I was able to hand him MS security cd and he
| applied the Windows updates. He did not know about the
| free Microsoft cd but said he was going to order one
| tonight.
|
| I am glad it is fixed though. I ought to stick to
| painting!
| Susan
| -----Original Message-----
| I would also think a lightning strike to do other than
| this. You are
| practiced in a Fresh Install, but it may be different
| with the Dell.
| Naturally, anything not included on the Dell CD(s) would
| have to be
| reinstalled afterwards. You must find a way to backup
| all important
| files/downloads, before doing a fresh install. (Some say
| to do so before
| even an over-install.) Did those three misbehaving apps
| come with the
| Dell? I can't quite tell what "Recover Hard Drive
| without Format" is
| saying. I do know, my Compaq QuickRestore CD(s) do allow
| selective
| restore of many Compaq drivers. Perhaps that is what
| Dell's "Refresh the
| Operating System" might do.
|
| | Computer is getting "program has performed illegal
| | operation and will be shut down". But I cannot do
| | anything but manually turn off the computer.
|
| | "This program has performed an illegal operation and
| will
| | be shut down".
|
| Let us see whether DrWatson will say more...
|
| "START, Run, DRWATSON"; now, D-Clk it's button in the
| Tray.
|
| What diagnosis is on the first tab? Copy/paste
| it's contents,
| using the menu. Close DrWatson, but leave it in the
| Tray. It sits
| waiting for a crash, then traps it, putting info into
| the Diagnosis tab.
|
| (a) "START, Find, F/F, DrWatson.exe". (Should be
| in "C:\Windows".)
| (b) R-Clk it, point to "Send to" & click "Desktop
| (Create shortcut)".
| (c) R-Clk the shortcut on the Desktop, & select "Cut".
| (d) Open Explorer to "C:\WINDOWS\Start
| Menu\Programs\StartUp"
| (e) R-Clk in the R-Pane, & select "Paste".
|
| Now, it will always boot to the Tray, waiting for a
| crash or a D-Clk.
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;275481
| How to troubleshoot program faults with DrWatson
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Susan" wrote in
| message
| ...
| | I found post by Dell Moderator ChrisM about using
| | resource/system cd for the Windows install. Computer is
| | Dell. I have only installed Windows ME with formatting
| | the HD first about 3 times, and installing Windows XP
| Pro
| | once after I screwed up IIS.
| |
| | I do not know what exactly happened since employee
| called
| | me after errors. I am a volunteer for the local non-
| | profit organization. All I know another employee used
| her
| | computer to send email with attachment and computer was
| | left on over week-end. Lightning striked electrical box
| | but don't know if there could be any connection. I
| would
| | have thought lightning would totally mess up computer
| and
| | fry it if there was.
| |
| | I agree that something else must messed up for three
| | separate apps to be messed up.
| |
| | Thanks for your input.
| | Susan
| |
| | -----Original Message-----
| | What program do you have that is giving the wording
| you
| | use... "Refresh
| | the Operating System" & "Recover Hard Drive without
| | Format"?
| |
| | (a) Some say an over-install of Windows will lead
| | to "DLL-hell". Have
| | you done it before?
| |
| | (b) A fresh install of Windows can also go bad, as
| many
| | a thread here
| | can attest. Have you ever done it before?
| |
| | (c) Those sound to be big apps that you mention...
| | PCCguide, Mymail, &
| | Quick Books Pro. If it were just one, I'd suggest
| un/re-
| | install that.
| | However, as three have gone bad, I'm thinking it is
| | something else that
| | is affecting all three.
| |
| | When did this all start? What is last thing you did--
| an
| | install of
| | something?
| |
| |
| | --
| | Thanks or Good Luck,
| | There may be humor in this post, and,
| | Naturally, you will not sue,
| | should things get worse after this,
| | PCR
| |
| | "Susan" wrote in
| | message
| | ...
| | | The error message is:
| | | "This program has performed an illegal operation and
| | will
| | | be shut down. If the problem persists, contact the
| | | program vendor"
| | |
| | | The apps are 1) PCCguide which is part of Trend
| Micros
| | | Internet Security 2004, it is in the startup 2)
| Mymail
| | | which is MyMailList 5.0.2.0 3) Qbdagent2002 which is
| | part
| | | of Quick Books Pro.
| | | There are also invalid page fault errors with the
| | MyMail
| | | and QBDAGENT2002 under the details.
| | |
| | | Do you think Windows install will help? Should I do
| | | Refresh the Operating System (dirty install) or
| Recover
| | | Hard Drive without Format (clean install)? Please
| tell
| | me
| | | what you would do.
| | |
| | | Thanks,
| | | Susan
| | | -----Original Message-----
| | | Well, what are the three programs? Also, what is
| the
| | | precise wording of
| | | the error messages. If there is a Details button,
| | click
| | | it, R-Clk inside
| | | the box that appears, & copy/paste it here. (We do
| not
| | | need registers &
| | | below.)
| | |
| | | I wouldn't run right to any reinstall of all of
| | Windows.
| | | If anything,
| | | over-install just IE.
| | |
| | |
| | | --
| | | Thanks or Good Luck,
| | | There may be humor in this post, and,
| | | Naturally, you will not sue,
| | | should things get worse after this,
| | | PCR
| | |
| | | "Susan"
| wrote in
| | | message
| | | ...
| | | | I have 3 different apps giving error message
| | | | "This program has performed an illegal operation
| and
| | | will
| | | | be shut down".
| | | | It all started over the weekend. I tried to
| restore
| | the
| | | | registry back to last Wednesday but that did not
| | work.
| | | It
| | | | seems odd that 3 unrelated apps (different
| | | manufacturers)
| | | | would have same error. Could Windows be
| corrupted?
| | | Should
| | | | I do dirty install, clean install?
| | | | Please give opinion.
| | | | Thanks,
| | | | Susan
| | | | -----Original Message-----
| | | | (A)
| | | | http://support.microsoft.com/default.aspx?
| | scid=kb;en-
| | | | us;Q188867
| | | | Troubleshooting Startup
| | | | http://support.microsoft.com/default.aspx?
| | scid=kb;EN-
| | | | US;q187602
| | | | Troubleshoot
| | | | http://support.microsoft.com/default.aspx?
| | scid=kb;EN-
| | | | US;q192926
| | | | Clean boot troubleshoot
| | | |
| | | | (B)
| | | | http://support.microsoft.com/default.aspx?
| scid=kb;
| | | | [LN];249191
| | | | Blank Desktop or Illegal Operations Error
| Message
| | | After
| | | | You Install
| | | | Internet Explorer (This one temporarily reverts
| to
| | an
| | | | earlier version of
| | | | IE, IF you have that option. I have a detailed
| | write-
| | | up,
| | | | if you want
| | | | it.)
| | | |
| | | | http://support.microsoft.com/?kbid=293174
| | | | Error Message: Explorer Caused an Invalid Page
| | Fault
| | | in
| | | | Module
| | | | Browseui.dll (This one is an over-install of
| your
| | | current
| | | | IE.)
| | | |
| | | | (1) Hold CTRL as you boot for the Startup Menu.
| | | Select to
| | | | boot to the "Command Prompt Only" (DOS).
| | | |
| | | | (2) At DOS...
| | | |
| | | | (a) Enter "EDIT C:\Windows\System.ini"
| | | | (b) In the [Boot] section,
| | | change "Shell=Explorer.exe" to
| | | | "Shell=Progman.exe"
| | | | (c) Alt-F-X-ENTER (pressed separately) to exit
| | Edit.
| | | (TAB
| | | | to get to
| | | | buttons. ENTER to accept a button.)
| | | | (d) Ctrl-Alt-Del to Windows running Progman.
| | | |
| | | | (3) In Progman, over-install IE, which
| basically is
| | | E. (I
| | | | only hope it
| | | | doesn't ask for an internet connection. Perhaps,
| | | | select "Custom" & only
| | | | check the items that have a bold checkbox, to
| | avoid it
| | | | will want the
| | | | internet. OTOH, it might be better to let it
| | connect,
| | | if
| | | | your DUN
| | | | allows.)
| | | |
| | | | If you are IE6, "ie6setup.exe" will be
| | | | in "C:\Windows\Windows Update
| | | | Setup Files". (You may also use the copy
| | | in "C:\Program
| | | | Files\Internet
| | | | Explorer", which is "C:\Progra~1\Intern~1" to
| DOS.)
| | | |
| | | | (a) In Progman, "File menu, Run, Browse button".
| | | | Folders pane will be open at "C:\Windows"
| | with
| | | sub-
| | | | folders below
| | | | it. Otherwise, make it so.
| | | | (b) Scroll down the Folders pane & D-
| | Clk "window~1".
| | | | Now the left (File Name) pane should
| | | | show "ie6setup.exe"
| | | | (c) D-CLK "IE6Setup.exe" to run it.
| | | | (d) Skip to step (4).
| | | |
| | | | If you are IE5, "ie5setup.exe" will be
| | in "C:\Windows
| | | | Update Setup
| | | | Files". (You may also use the copy
| in "C:\Program
| | | | Files\Internet
| | | | Explorer", which is "C:\Progra~1\Intern~1" to
| | DOS.) I
| | | do
| | | | not suppose you
| | | | should run "ie5setup.exe", if you have installed
| | IE6.
| | | | This one would be
| | | | only for those who never did install IE6.
| | | |
| | | | (a) File menu, Run, Browse button.
| | | | Folders pane will be open at "C:\Windows"
| | with
| | | sub-
| | | | folders below
| | | | it.
| | | | (b) D-Clk "C:\" in the Folders pane to go up one
| | | level.
| | | | (c) Scroll down the Folders pane & D-
| | Clk "window~1".
| | | | (d) "ie5setup.exe" now appears in the left (File
| | Name)
| | | | pane.
| | | | (e) D-CLK "IE5Setup.exe" to run it.
| | | |
| | | | (4) Reboot back to DOS. Then...
| | | |
| | | | (a) Enter "EDIT C:\Windows\System.ini"
| | | | (b) In the [Boot] section, change back
| | | | to "Shell=Explorer.exe"
| | | | (c) Alt-F-X-ENTER to EXIT. (TAB to get to
| buttons.
| | | ENTER
| | | | to accept a
| | | | button.)
| | | | (d) Ctrl-Alt-Del to Windows.
| | | |
| | | |
| | | | --
| | | | Thanks or Good Luck,
| | | | There may be humor in this post, and,
| | | | Naturally, you will not sue,
| | | | should things get worse after this,
| | | | PCR
| | | |
| | | | "Susan"
| | wrote in
| | | | message
| | | | ...
| | | | | Computer is getting "program has performed
| | illegal
| | | | | operation and will be shut down". But I
| cannot do
| | | | | anything but manually turn off the computer.
| | | | |
| | | | | The file status under the Performance tab is
| set
| | to
| | | 32,
| | | | | so KB #175703 did not help.
| | | | |
| | | | | Only other thing is that person last tried to
| | send
| | | email
| | | | | with attachment over the Internet. And
| supposedly
| | | the
| | | | | problem started happening.
| | | | |
| | | | | Please offer suggestions on what I might try
| | next.
| | | | |
| | | | | Thanks,
| | | | | Susan
| | | |
| | | |
| | | | .
| | | |
| | |
| | |
| | | .
| | |
| |
| |
| | .
| |
|
|
| .
|

It is not fixed. I guess I was too hasty to believe that
he had fixed it. I left after he installed the cd burner.
Employee told me today that error is still occuring. Hope
I will find out more details.

-----Original Message-----
I am glad it is fixed too. So, the system date, hmm. I
would have come
up with that, had you said Windows Update wasn't
working. However, the
machine never boot well enough to go there. I suppose
that Dell person
scanned for viruses &/or replaced the CMOS battery, as
necessary.

After an over-install of Windows, it might be
interesting to... "START
button, Run, MSInfo32, Tools menu, Version Conflict
Manager". It will
show which files were replaced. But let us hope that
Dell guy did what
may have been needed with that. Anyway, here are
articles about that...

http://search.support.microsoft.com/kb/c.asp?
fr=0&SD=GN&LN=EN-US MSKB
Search "Version Conflict Manager"; Windows 98; Full
Text; Exact Phrase;
comes up with four...

http://support.microsoft.com/default.aspx?scid=kb;en-
us;186157&Product=w98
Description of the Version Conflict Manager Tool in
Windows 98
(186157) - This article describes the Version Conflict
Manager
tool(Vcmui.exe) included in Windows 98. You can use the
Version Conflict
Manager tool to troubleshoot problems that may occur
after you install a
program. NOTE: The Windows 98 Help topic "Version...

http://support.microsoft.com/default.aspx?scid=kb;en-
us;184585&Product=w98
Files Not Backed Up Using the Version Conflict Manager
Tool
(184585) - When you use the Version Conflict Manager
tool to restore the
newer versions of files that were overwritten by Windows
98 Setup, the
files are properly restored, but the original Windows 98
files may be
lost.

http://support.microsoft.com/default.aspx?scid=kb;en-
us;188307&Product=w98
List of Documentation Errors in Windows 98 Resource Kit
(188307) - This article lists known documentation errors
in the
Microsoft Windows 98 Resource Kit and the Microsoft
Windows 98 Resource
Kit Book Online located in the Tools\Reskit\Help folder
on the Windows
98 CD-ROM. The following known documentation errors
are...

http://support.microsoft.com/default.aspx?scid=kb;en-
us;184075&Product=w98
Description of Microsoft System Information
(Msinfo32.exe) Tool
(184075) - Windows 98 includes a tool called Microsoft
System
Information (Msinfo32.exe). This tool can be used to
gather information
about your computer, to diagnose issues with your
computer, or to access
other tools that are included with Windows 98. This...



--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Susan" wrote in
message
...
| I was at my wits end. Trend Micro said to reinstall
their
| PCcillin Internet Security 2004 which I did and error
| occured again. Dell guided me through the dirty install
| of Windows 98 and error was still there. I was down to
| the option of doing Fresh Install. The Director decided
| to hire person to fix it. At least I could tell him
what
| I had tried.
|
| He came and updated IE, determined that the system date
| was in error and fixed that. He did this in less than
| hour. I don't know how date got changed but now realize
| that it was probably reason that the Trend Micro free
| online virus scan would not work either. There was date
| problem with that.
|
| At least I was able to hand him MS security cd and he
| applied the Windows updates. He did not know about the
| free Microsoft cd but said he was going to order one
| tonight.
|
| I am glad it is fixed though. I ought to stick to
| painting!
| Susan
| -----Original Message-----
| I would also think a lightning strike to do other than
| this. You are
| practiced in a Fresh Install, but it may be different
| with the Dell.
| Naturally, anything not included on the Dell CD(s)
would
| have to be
| reinstalled afterwards. You must find a way to backup
| all important
| files/downloads, before doing a fresh install. (Some
say
| to do so before
| even an over-install.) Did those three misbehaving
apps
| come with the
| Dell? I can't quite tell what "Recover Hard Drive
| without Format" is
| saying. I do know, my Compaq QuickRestore CD(s) do
allow
| selective
| restore of many Compaq drivers. Perhaps that is what
| Dell's "Refresh the
| Operating System" might do.
|
| | Computer is getting "program has performed illegal
| | operation and will be shut down". But I cannot do
| | anything but manually turn off the computer.
|
| | "This program has performed an illegal operation and
| will
| | be shut down".
|
| Let us see whether DrWatson will say more...
|
| "START, Run, DRWATSON"; now, D-Clk it's button in the
| Tray.
|
| What diagnosis is on the first tab? Copy/paste
| it's contents,
| using the menu. Close DrWatson, but leave it in the
| Tray. It sits
| waiting for a crash, then traps it, putting info into
| the Diagnosis tab.
|
| (a) "START, Find, F/F, DrWatson.exe". (Should be
| in "C:\Windows".)
| (b) R-Clk it, point to "Send to" & click "Desktop
| (Create shortcut)".
| (c) R-Clk the shortcut on the Desktop, & select "Cut".
| (d) Open Explorer to "C:\WINDOWS\Start
| Menu\Programs\StartUp"
| (e) R-Clk in the R-Pane, & select "Paste".
|
| Now, it will always boot to the Tray, waiting for a
| crash or a D-Clk.
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;275481
| How to troubleshoot program faults with DrWatson
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Susan" wrote in
| message
| ...
| | I found post by Dell Moderator ChrisM about using
| | resource/system cd for the Windows install.
Computer is
| | Dell. I have only installed Windows ME with
formatting
| | the HD first about 3 times, and installing Windows
XP
| Pro
| | once after I screwed up IIS.
| |
| | I do not know what exactly happened since employee
| called
| | me after errors. I am a volunteer for the local non-
| | profit organization. All I know another employee
used
| her
| | computer to send email with attachment and computer
was
| | left on over week-end. Lightning striked electrical
box
| | but don't know if there could be any connection. I
| would
| | have thought lightning would totally mess up
computer
| and
| | fry it if there was.
| |
| | I agree that something else must messed up for three
| | separate apps to be messed up.
| |
| | Thanks for your input.
| | Susan
| |
| | -----Original Message-----
| | What program do you have that is giving the wording
| you
| | use... "Refresh
| | the Operating System" & "Recover Hard Drive without
| | Format"?
| |
| | (a) Some say an over-install of Windows will lead
| | to "DLL-hell". Have
| | you done it before?
| |
| | (b) A fresh install of Windows can also go bad, as
| many
| | a thread here
| | can attest. Have you ever done it before?
| |
| | (c) Those sound to be big apps that you mention...
| | PCCguide, Mymail, &
| | Quick Books Pro. If it were just one, I'd suggest
| un/re-
| | install that.
| | However, as three have gone bad, I'm thinking it is
| | something else that
| | is affecting all three.
| |
| | When did this all start? What is last thing you
did--
| an
| | install of
| | something?
| |
| |
| | --
| | Thanks or Good Luck,
| | There may be humor in this post, and,
| | Naturally, you will not sue,
| | should things get worse after this,
| | PCR
| |
| | "Susan"
wrote in
| | message
| | ...
| | | The error message is:
| | | "This program has performed an illegal operation
and
| | will
| | | be shut down. If the problem persists, contact
the
| | | program vendor"
| | |
| | | The apps are 1) PCCguide which is part of Trend
| Micros
| | | Internet Security 2004, it is in the startup 2)
| Mymail
| | | which is MyMailList 5.0.2.0 3) Qbdagent2002
which is
| | part
| | | of Quick Books Pro.
| | | There are also invalid page fault errors with the
| | MyMail
| | | and QBDAGENT2002 under the details.
| | |
| | | Do you think Windows install will help? Should I
do
| | | Refresh the Operating System (dirty install) or
| Recover
| | | Hard Drive without Format (clean install)? Please
| tell
| | me
| | | what you would do.
| | |
| | | Thanks,
| | | Susan
| | | -----Original Message-----
| | | Well, what are the three programs? Also, what is
| the
| | | precise wording of
| | | the error messages. If there is a Details
button,
| | click
| | | it, R-Clk inside
| | | the box that appears, & copy/paste it here. (We
do
| not
| | | need registers &
| | | below.)
| | |
| | | I wouldn't run right to any reinstall of all of
| | Windows.
| | | If anything,
| | | over-install just IE.
| | |
| | |
| | | --
| | | Thanks or Good Luck,
| | | There may be humor in this post, and,
| | | Naturally, you will not sue,
| | | should things get worse after this,
| | | PCR
| | |
| | | "Susan"
| wrote in
| | | message
| | | ...
| | | | I have 3 different apps giving error message
| | | | "This program has performed an illegal
operation
| and
| | | will
| | | | be shut down".
| | | | It all started over the weekend. I tried to
| restore
| | the
| | | | registry back to last Wednesday but that did
not
| | work.
| | | It
| | | | seems odd that 3 unrelated apps (different
| | | manufacturers)
| | | | would have same error. Could Windows be
| corrupted?
| | | Should
| | | | I do dirty install, clean install?
| | | | Please give opinion.
| | | | Thanks,
| | | | Susan
| | | | -----Original Message-----
| | | | (A)
| | | | http://support.microsoft.com/default.aspx?
| | scid=kb;en-
| | | | us;Q188867
| | | | Troubleshooting Startup
| | | | http://support.microsoft.com/default.aspx?
| | scid=kb;EN-
| | | | US;q187602
| | | | Troubleshoot
| | | | http://support.microsoft.com/default.aspx?
| | scid=kb;EN-
| | | | US;q192926
| | | | Clean boot troubleshoot
| | | |
| | | | (B)
| | | | http://support.microsoft.com/default.aspx?
| scid=kb;
| | | | [LN];249191
| | | | Blank Desktop or Illegal Operations Error
| Message
| | | After
| | | | You Install
| | | | Internet Explorer (This one temporarily
reverts
| to
| | an
| | | | earlier version of
| | | | IE, IF you have that option. I have a
detailed
| | write-
| | | up,
| | | | if you want
| | | | it.)
| | | |
| | | | http://support.microsoft.com/?kbid=293174
| | | | Error Message: Explorer Caused an Invalid
Page
| | Fault
| | | in
| | | | Module
| | | | Browseui.dll (This one is an over-install of
| your
| | | current
| | | | IE.)
| | | |
| | | | (1) Hold CTRL as you boot for the Startup
Menu.
| | | Select to
| | | | boot to the "Command Prompt Only" (DOS).
| | | |
| | | | (2) At DOS...
| | | |
| | | | (a) Enter "EDIT C:\Windows\System.ini"
| | | | (b) In the [Boot] section,
| | | change "Shell=Explorer.exe" to
| | | | "Shell=Progman.exe"
| | | | (c) Alt-F-X-ENTER (pressed separately) to
exit
| | Edit.
| | | (TAB
| | | | to get to
| | | | buttons. ENTER to accept a button.)
| | | | (d) Ctrl-Alt-Del to Windows running Progman.
| | | |
| | | | (3) In Progman, over-install IE, which
| basically is
| | | E. (I
| | | | only hope it
| | | | doesn't ask for an internet connection.
Perhaps,
| | | | select "Custom" & only
| | | | check the items that have a bold checkbox, to
| | avoid it
| | | | will want the
| | | | internet. OTOH, it might be better to let it
| | connect,
| | | if
| | | | your DUN
| | | | allows.)
| | | |
| | | | If you are IE6, "ie6setup.exe" will be
| | | | in "C:\Windows\Windows Update
| | | | Setup Files". (You may also use the copy
| | | in "C:\Program
| | | | Files\Internet
| | | | Explorer", which is "C:\Progra~1\Intern~1" to
| DOS.)
| | | |
| | | | (a) In Progman, "File menu, Run, Browse
button".
| | | | Folders pane will be open
at "C:\Windows"
| | with
| | | sub-
| | | | folders below
| | | | it. Otherwise, make it so.
| | | | (b) Scroll down the Folders pane & D-
| | Clk "window~1".
| | | | Now the left (File Name) pane should
| | | | show "ie6setup.exe"
| | | | (c) D-CLK "IE6Setup.exe" to run it.
| | | | (d) Skip to step (4).
| | | |
| | | | If you are IE5, "ie5setup.exe" will be
| | in "C:\Windows
| | | | Update Setup
| | | | Files". (You may also use the copy
| in "C:\Program
| | | | Files\Internet
| | | | Explorer", which is "C:\Progra~1\Intern~1" to
| | DOS.) I
| | | do
| | | | not suppose you
| | | | should run "ie5setup.exe", if you have
installed
| | IE6.
| | | | This one would be
| | | | only for those who never did install IE6.
| | | |
| | | | (a) File menu, Run, Browse button.
| | | | Folders pane will be open
at "C:\Windows"
| | with
| | | sub-
| | | | folders below
| | | | it.
| | | | (b) D-Clk "C:\" in the Folders pane to go up
one
| | | level.
| | | | (c) Scroll down the Folders pane & D-
| | Clk "window~1".
| | | | (d) "ie5setup.exe" now appears in the left
(File
| | Name)
| | | | pane.
| | | | (e) D-CLK "IE5Setup.exe" to run it.
| | | |
| | | | (4) Reboot back to DOS. Then...
| | | |
| | | | (a) Enter "EDIT C:\Windows\System.ini"
| | | | (b) In the [Boot] section, change back
| | | | to "Shell=Explorer.exe"
| | | | (c) Alt-F-X-ENTER to EXIT. (TAB to get to
| buttons.
| | | ENTER
| | | | to accept a
| | | | button.)
| | | | (d) Ctrl-Alt-Del to Windows.
| | | |
| | | |
| | | | --
| | | | Thanks or Good Luck,
| | | | There may be humor in this post, and,
| | | | Naturally, you will not sue,
| | | | should things get worse after this,
| | | | PCR
| | | |
| | | | "Susan"
| | wrote in
| | | | message
| | | | news:226b001c45d60$ada805d0
...
| | | | | Computer is getting "program has performed
| | illegal
| | | | | operation and will be shut down". But I
| cannot do
| | | | | anything but manually turn off the
computer.
| | | | |
| | | | | The file status under the Performance tab
is
| set
| | to
| | | 32,
| | | | | so KB #175703 did not help.
| | | | |
| | | | | Only other thing is that person last tried
to
| | send
| | | email
| | | | | with attachment over the Internet. And
| supposedly
| | | the
| | | | | problem started happening.
| | | | |
| | | | | Please offer suggestions on what I might
try
| | next.
| | | | |
| | | | | Thanks,
| | | | | Susan
| | | |
| | | |
| | | | .
| | | |
| | |
| | |
| | | .
| | |
| |
| |
| | .
| |
|
|
| .
|


.

Well, money was paid. The system director should hold this Dell person's
feet to the fire. Start up DrWatson, I guess, to see what it may say,
when it traps a crash. If one of them isn't a total monster, perhaps
un/re-install one of those three apps that is crashing.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Susan" wrote in message
...
| It is not fixed. I guess I was too hasty to believe that
| he had fixed it. I left after he installed the cd burner.
| Employee told me today that error is still occuring. Hope
| I will find out more details.
|
| -----Original Message-----
| I am glad it is fixed too. So, the system date, hmm. I
| would have come
| up with that, had you said Windows Update wasn't
| working. However, the
| machine never boot well enough to go there. I suppose
| that Dell person
| scanned for viruses &/or replaced the CMOS battery, as
| necessary.
|
| After an over-install of Windows, it might be
| interesting to... "START
| button, Run, MSInfo32, Tools menu, Version Conflict
| Manager". It will
| show which files were replaced. But let us hope that
| Dell guy did what
| may have been needed with that. Anyway, here are
| articles about that...
|
| http://search.support.microsoft.com/kb/c.asp?
| fr=0&SD=GN&LN=EN-US MSKB
| Search "Version Conflict Manager"; Windows 98; Full
| Text; Exact Phrase;
| comes up with four...
|
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;186157&Product=w98
| Description of the Version Conflict Manager Tool in
| Windows 98
| (186157) - This article describes the Version Conflict
| Manager
| tool(Vcmui.exe) included in Windows 98. You can use the
| Version Conflict
| Manager tool to troubleshoot problems that may occur
| after you install a
| program. NOTE: The Windows 98 Help topic "Version...
|
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;184585&Product=w98
| Files Not Backed Up Using the Version Conflict Manager
| Tool
| (184585) - When you use the Version Conflict Manager
| tool to restore the
| newer versions of files that were overwritten by Windows
| 98 Setup, the
| files are properly restored, but the original Windows 98
| files may be
| lost.
|
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;188307&Product=w98
| List of Documentation Errors in Windows 98 Resource Kit
| (188307) - This article lists known documentation errors
| in the
| Microsoft Windows 98 Resource Kit and the Microsoft
| Windows 98 Resource
| Kit Book Online located in the Tools\Reskit\Help folder
| on the Windows
| 98 CD-ROM. The following known documentation errors
| are...
|
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;184075&Product=w98
| Description of Microsoft System Information
| (Msinfo32.exe) Tool
| (184075) - Windows 98 includes a tool called Microsoft
| System
| Information (Msinfo32.exe). This tool can be used to
| gather information
| about your computer, to diagnose issues with your
| computer, or to access
| other tools that are included with Windows 98. This...
|
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Susan" wrote in
| message
| ...
| | I was at my wits end. Trend Micro said to reinstall
| their
| | PCcillin Internet Security 2004 which I did and error
| | occured again. Dell guided me through the dirty install
| | of Windows 98 and error was still there. I was down to
| | the option of doing Fresh Install. The Director decided
| | to hire person to fix it. At least I could tell him
| what
| | I had tried.
| |
| | He came and updated IE, determined that the system date
| | was in error and fixed that. He did this in less than
| | hour. I don't know how date got changed but now realize
| | that it was probably reason that the Trend Micro free
| | online virus scan would not work either. There was date
| | problem with that.
| |
| | At least I was able to hand him MS security cd and he
| | applied the Windows updates. He did not know about the
| | free Microsoft cd but said he was going to order one
| | tonight.
| |
| | I am glad it is fixed though. I ought to stick to
| | painting!
| | Susan
| | -----Original Message-----
| | I would also think a lightning strike to do other than
| | this. You are
| | practiced in a Fresh Install, but it may be different
| | with the Dell.
| | Naturally, anything not included on the Dell CD(s)
| would
| | have to be
| | reinstalled afterwards. You must find a way to backup
| | all important
| | files/downloads, before doing a fresh install. (Some
| say
| | to do so before
| | even an over-install.) Did those three misbehaving
| apps
| | come with the
| | Dell? I can't quite tell what "Recover Hard Drive
| | without Format" is
| | saying. I do know, my Compaq QuickRestore CD(s) do
| allow
| | selective
| | restore of many Compaq drivers. Perhaps that is what
| | Dell's "Refresh the
| | Operating System" might do.
| |
| | | Computer is getting "program has performed illegal
| | | operation and will be shut down". But I cannot do
| | | anything but manually turn off the computer.
| |
| | | "This program has performed an illegal operation and
| | will
| | | be shut down".
| |
| | Let us see whether DrWatson will say more...
| |
| | "START, Run, DRWATSON"; now, D-Clk it's button in the
| | Tray.
| |
| | What diagnosis is on the first tab? Copy/paste
| | it's contents,
| | using the menu. Close DrWatson, but leave it in the
| | Tray. It sits
| | waiting for a crash, then traps it, putting info into
| | the Diagnosis tab.
| |
| | (a) "START, Find, F/F, DrWatson.exe". (Should be
| | in "C:\Windows".)
| | (b) R-Clk it, point to "Send to" & click "Desktop
| | (Create shortcut)".
| | (c) R-Clk the shortcut on the Desktop, & select "Cut".
| | (d) Open Explorer to "C:\WINDOWS\Start
| | Menu\Programs\StartUp"
| | (e) R-Clk in the R-Pane, & select "Paste".
| |
| | Now, it will always boot to the Tray, waiting for a
| | crash or a D-Clk.
| | http://support.microsoft.com/default.aspx?scid=kb;en-
| | us;275481
| | How to troubleshoot program faults with DrWatson
| |
| |
| | --
| | Thanks or Good Luck,
| | There may be humor in this post, and,
| | Naturally, you will not sue,
| | should things get worse after this,
| | PCR
| |
| | "Susan" wrote in
| | message
| | ...
| | | I found post by Dell Moderator ChrisM about using
| | | resource/system cd for the Windows install.
| Computer is
| | | Dell. I have only installed Windows ME with
| formatting
| | | the HD first about 3 times, and installing Windows
| XP
| | Pro
| | | once after I screwed up IIS.
| | |
| | | I do not know what exactly happened since employee
| | called
| | | me after errors. I am a volunteer for the local non-
| | | profit organization. All I know another employee
| used
| | her
| | | computer to send email with attachment and computer
| was
| | | left on over week-end. Lightning striked electrical
| box
| | | but don't know if there could be any connection. I
| | would
| | | have thought lightning would totally mess up
| computer
| | and
| | | fry it if there was.
| | |
| | | I agree that something else must messed up for three
| | | separate apps to be messed up.
| | |
| | | Thanks for your input.
| | | Susan
| | |
| | | -----Original Message-----
| | | What program do you have that is giving the wording
| | you
| | | use... "Refresh
| | | the Operating System" & "Recover Hard Drive without
| | | Format"?
| | |
| | | (a) Some say an over-install of Windows will lead
| | | to "DLL-hell". Have
| | | you done it before?
| | |
| | | (b) A fresh install of Windows can also go bad, as
| | many
| | | a thread here
| | | can attest. Have you ever done it before?
| | |
| | | (c) Those sound to be big apps that you mention...
| | | PCCguide, Mymail, &
| | | Quick Books Pro. If it were just one, I'd suggest
| | un/re-
| | | install that.
| | | However, as three have gone bad, I'm thinking it is
| | | something else that
| | | is affecting all three.
| | |
| | | When did this all start? What is last thing you
| did--
| | an
| | | install of
| | | something?
| | |
| | |
| | | --
| | | Thanks or Good Luck,
| | | There may be humor in this post, and,
| | | Naturally, you will not sue,
| | | should things get worse after this,
| | | PCR
| | |
| | | "Susan"
| wrote in
| | | message
| | | ...
| | | | The error message is:
| | | | "This program has performed an illegal operation
| and
| | | will
| | | | be shut down. If the problem persists, contact
| the
| | | | program vendor"
| | | |
| | | | The apps are 1) PCCguide which is part of Trend
| | Micros
| | | | Internet Security 2004, it is in the startup 2)
| | Mymail
| | | | which is MyMailList 5.0.2.0 3) Qbdagent2002
| which is
| | | part
| | | | of Quick Books Pro.
| | | | There are also invalid page fault errors with the
| | | MyMail
| | | | and QBDAGENT2002 under the details.
| | | |
| | | | Do you think Windows install will help? Should I
| do
| | | | Refresh the Operating System (dirty install) or
| | Recover
| | | | Hard Drive without Format (clean install)? Please
| | tell
| | | me
| | | | what you would do.
| | | |
| | | | Thanks,
| | | | Susan
| | | | -----Original Message-----
| | | | Well, what are the three programs? Also, what is
| | the
| | | | precise wording of
| | | | the error messages. If there is a Details
| button,
| | | click
| | | | it, R-Clk inside
| | | | the box that appears, & copy/paste it here. (We
| do
| | not
| | | | need registers &
| | | | below.)
| | | |
| | | | I wouldn't run right to any reinstall of all of
| | | Windows.
| | | | If anything,
| | | | over-install just IE.
| | | |
| | | |
| | | | --
| | | | Thanks or Good Luck,
| | | | There may be humor in this post, and,
| | | | Naturally, you will not sue,
| | | | should things get worse after this,
| | | | PCR
| | | |
| | | | "Susan"
| | wrote in
| | | | message
| | | | ...
| | | | | I have 3 different apps giving error message
| | | | | "This program has performed an illegal
| operation
| | and
| | | | will
| | | | | be shut down".
| | | | | It all started over the weekend. I tried to
| | restore
| | | the
| | | | | registry back to last Wednesday but that did
| not
| | | work.
| | | | It
| | | | | seems odd that 3 unrelated apps (different
| | | | manufacturers)
| | | | | would have same error. Could Windows be
| | corrupted?
| | | | Should
| | | | | I do dirty install, clean install?
| | | | | Please give opinion.
| | | | | Thanks,
| | | | | Susan
| | | | | -----Original Message-----
| | | | | (A)
| | | | | http://support.microsoft.com/default.aspx?
| | | scid=kb;en-
| | | | | us;Q188867
| | | | | Troubleshooting Startup
| | | | | http://support.microsoft.com/default.aspx?
| | | scid=kb;EN-
| | | | | US;q187602
| | | | | Troubleshoot
| | | | | http://support.microsoft.com/default.aspx?
| | | scid=kb;EN-
| | | | | US;q192926
| | | | | Clean boot troubleshoot
| | | | |
| | | | | (B)
| | | | | http://support.microsoft.com/default.aspx?
| | scid=kb;
| | | | | [LN];249191
| | | | | Blank Desktop or Illegal Operations Error
| | Message
| | | | After
| | | | | You Install
| | | | | Internet Explorer (This one temporarily
| reverts
| | to
| | | an
| | | | | earlier version of
| | | | | IE, IF you have that option. I have a
| detailed
| | | write-
| | | | up,
| | | | | if you want
| | | | | it.)
| | | | |
| | | | | http://support.microsoft.com/?kbid=293174
| | | | | Error Message: Explorer Caused an Invalid
| Page
| | | Fault
| | | | in
| | | | | Module
| | | | | Browseui.dll (This one is an over-install of
| | your
| | | | current
| | | | | IE.)
| | | | |
| | | | | (1) Hold CTRL as you boot for the Startup
| Menu.
| | | | Select to
| | | | | boot to the "Command Prompt Only" (DOS).
| | | | |
| | | | | (2) At DOS...
| | | | |
| | | | | (a) Enter "EDIT C:\Windows\System.ini"
| | | | | (b) In the [Boot] section,
| | | | change "Shell=Explorer.exe" to
| | | | | "Shell=Progman.exe"
| | | | | (c) Alt-F-X-ENTER (pressed separately) to
| exit
| | | Edit.
| | | | (TAB
| | | | | to get to
| | | | | buttons. ENTER to accept a button.)
| | | | | (d) Ctrl-Alt-Del to Windows running Progman.
| | | | |
| | | | | (3) In Progman, over-install IE, which
| | basically is
| | | | E. (I
| | | | | only hope it
| | | | | doesn't ask for an internet connection.
| Perhaps,
| | | | | select "Custom" & only
| | | | | check the items that have a bold checkbox, to
| | | avoid it
| | | | | will want the
| | | | | internet. OTOH, it might be better to let it
| | | connect,
| | | | if
| | | | | your DUN
| | | | | allows.)
| | | | |
| | | | | If you are IE6, "ie6setup.exe" will be
| | | | | in "C:\Windows\Windows Update
| | | | | Setup Files". (You may also use the copy
| | | | in "C:\Program
| | | | | Files\Internet
| | | | | Explorer", which is "C:\Progra~1\Intern~1" to
| | DOS.)
| | | | |
| | | | | (a) In Progman, "File menu, Run, Browse
| button".
| | | | | Folders pane will be open
| at "C:\Windows"
| | | with
| | | | sub-
| | | | | folders below
| | | | | it. Otherwise, make it so.
| | | | | (b) Scroll down the Folders pane & D-
| | | Clk "window~1".
| | | | | Now the left (File Name) pane should
| | | | | show "ie6setup.exe"
| | | | | (c) D-CLK "IE6Setup.exe" to run it.
| | | | | (d) Skip to step (4).
| | | | |
| | | | | If you are IE5, "ie5setup.exe" will be
| | | in "C:\Windows
| | | | | Update Setup
| | | | | Files". (You may also use the copy
| | in "C:\Program
| | | | | Files\Internet
| | | | | Explorer", which is "C:\Progra~1\Intern~1" to
| | | DOS.) I
| | | | do
| | | | | not suppose you
| | | | | should run "ie5setup.exe", if you have
| installed
| | | IE6.
| | | | | This one would be
| | | | | only for those who never did install IE6.
| | | | |
| | | | | (a) File menu, Run, Browse button.
| | | | | Folders pane will be open
| at "C:\Windows"
| | | with
| | | | sub-
| | | | | folders below
| | | | | it.
| | | | | (b) D-Clk "C:\" in the Folders pane to go up
| one
| | | | level.
| | | | | (c) Scroll down the Folders pane & D-
| | | Clk "window~1".
| | | | | (d) "ie5setup.exe" now appears in the left
| (File
| | | Name)
| | | | | pane.
| | | | | (e) D-CLK "IE5Setup.exe" to run it.
| | | | |
| | | | | (4) Reboot back to DOS. Then...
| | | | |
| | | | | (a) Enter "EDIT C:\Windows\System.ini"
| | | | | (b) In the [Boot] section, change back
| | | | | to "Shell=Explorer.exe"
| | | | | (c) Alt-F-X-ENTER to EXIT. (TAB to get to
| | buttons.
| | | | ENTER
| | | | | to accept a
| | | | | button.)
| | | | | (d) Ctrl-Alt-Del to Windows.
| | | | |
| | | | |
| | | | | --
| | | | | Thanks or Good Luck,
| | | | | There may be humor in this post, and,
| | | | | Naturally, you will not sue,
| | | | | should things get worse after this,
| | | | | PCR
| | | | |
| | | | | "Susan"
| | | wrote in
| | | | | message
| | | | | news:226b001c45d60$ada805d0
| ...
| | | | | | Computer is getting "program has performed
| | | illegal
| | | | | | operation and will be shut down". But I
| | cannot do
| | | | | | anything but manually turn off the
| computer.
| | | | | |
| | | | | | The file status under the Performance tab
| is
| | set
| | | to
| | | | 32,
| | | | | | so KB #175703 did not help.
| | | | | |
| | | | | | Only other thing is that person last tried
| to
| | | send
| | | | email
| | | | | | with attachment over the Internet. And
| | supposedly
| | | | the
| | | | | | problem started happening.
| | | | | |
| | | | | | Please offer suggestions on what I might
| try
| | | next.
| | | | | |
| | | | | | Thanks,
| | | | | | Susan
| | | | |
| | | | |
| | | | | .
| | | | |
| | | |
| | | |
| | | | .
| | | |
| | |
| | |
| | | .
| | |
| |
| |
| | .
| |
|
|
| .
|

Please let me explain this is no Dell person but person
who started up his business recently from what I
understand. I respect most of the Dell people who have
helped me along with most MS-MVPs.

Susan

-----Original Message-----
Well, money was paid. The system director should hold
this Dell person's
feet to the fire. Start up DrWatson, I guess, to see
what it may say,
when it traps a crash. If one of them isn't a total
monster, perhaps
un/re-install one of those three apps that is crashing.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Susan" wrote in
message
...
| It is not fixed. I guess I was too hasty to believe
that
| he had fixed it. I left after he installed the cd
burner.
| Employee told me today that error is still occuring.
Hope
| I will find out more details.
|
| -----Original Message-----
| I am glad it is fixed too. So, the system date, hmm. I
| would have come
| up with that, had you said Windows Update wasn't
| working. However, the
| machine never boot well enough to go there. I suppose
| that Dell person
| scanned for viruses &/or replaced the CMOS battery, as
| necessary.
|
| After an over-install of Windows, it might be
| interesting to... "START
| button, Run, MSInfo32, Tools menu, Version Conflict
| Manager". It will
| show which files were replaced. But let us hope that
| Dell guy did what
| may have been needed with that. Anyway, here are
| articles about that...
|
| http://search.support.microsoft.com/kb/c.asp?
| fr=0&SD=GN&LN=EN-US MSKB
| Search "Version Conflict Manager"; Windows 98; Full
| Text; Exact Phrase;
| comes up with four...
|
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;186157&Product=w98
| Description of the Version Conflict Manager Tool in
| Windows 98
| (186157) - This article describes the Version Conflict
| Manager
| tool(Vcmui.exe) included in Windows 98. You can use
the
| Version Conflict
| Manager tool to troubleshoot problems that may occur
| after you install a
| program. NOTE: The Windows 98 Help topic "Version...
|
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;184585&Product=w98
| Files Not Backed Up Using the Version Conflict Manager
| Tool
| (184585) - When you use the Version Conflict Manager
| tool to restore the
| newer versions of files that were overwritten by
Windows
| 98 Setup, the
| files are properly restored, but the original Windows
98
| files may be
| lost.
|
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;188307&Product=w98
| List of Documentation Errors in Windows 98 Resource
Kit
| (188307) - This article lists known documentation
errors
| in the
| Microsoft Windows 98 Resource Kit and the Microsoft
| Windows 98 Resource
| Kit Book Online located in the Tools\Reskit\Help
folder
| on the Windows
| 98 CD-ROM. The following known documentation errors
| are...
|
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;184075&Product=w98
| Description of Microsoft System Information
| (Msinfo32.exe) Tool
| (184075) - Windows 98 includes a tool called Microsoft
| System
| Information (Msinfo32.exe). This tool can be used to
| gather information
| about your computer, to diagnose issues with your
| computer, or to access
| other tools that are included with Windows 98. This...
|
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Susan" wrote in
| message
| ...
| | I was at my wits end. Trend Micro said to reinstall
| their
| | PCcillin Internet Security 2004 which I did and
error
| | occured again. Dell guided me through the dirty
install
| | of Windows 98 and error was still there. I was down
to
| | the option of doing Fresh Install. The Director
decided
| | to hire person to fix it. At least I could tell him
| what
| | I had tried.
| |
| | He came and updated IE, determined that the system
date
| | was in error and fixed that. He did this in less
than
| | hour. I don't know how date got changed but now
realize
| | that it was probably reason that the Trend Micro
free
| | online virus scan would not work either. There was
date
| | problem with that.
| |
| | At least I was able to hand him MS security cd and
he
| | applied the Windows updates. He did not know about
the
| | free Microsoft cd but said he was going to order one
| | tonight.
| |
| | I am glad it is fixed though. I ought to stick to
| | painting!
| | Susan
| | -----Original Message-----
| | I would also think a lightning strike to do other
than
| | this. You are
| | practiced in a Fresh Install, but it may be
different
| | with the Dell.
| | Naturally, anything not included on the Dell CD(s)
| would
| | have to be
| | reinstalled afterwards. You must find a way to
backup
| | all important
| | files/downloads, before doing a fresh install.
(Some
| say
| | to do so before
| | even an over-install.) Did those three misbehaving
| apps
| | come with the
| | Dell? I can't quite tell what "Recover Hard Drive
| | without Format" is
| | saying. I do know, my Compaq QuickRestore CD(s) do
| allow
| | selective
| | restore of many Compaq drivers. Perhaps that is
what
| | Dell's "Refresh the
| | Operating System" might do.
| |
| | | Computer is getting "program has performed
illegal
| | | operation and will be shut down". But I cannot do
| | | anything but manually turn off the computer.
| |
| | | "This program has performed an illegal operation
and
| | will
| | | be shut down".
| |
| | Let us see whether DrWatson will say more...
| |
| | "START, Run, DRWATSON"; now, D-Clk it's button in
the
| | Tray.
| |
| | What diagnosis is on the first tab?
Copy/paste
| | it's contents,
| | using the menu. Close DrWatson, but leave it in the
| | Tray. It sits
| | waiting for a crash, then traps it, putting info
into
| | the Diagnosis tab.
| |
| | (a) "START, Find, F/F, DrWatson.exe". (Should be
| | in "C:\Windows".)
| | (b) R-Clk it, point to "Send to" & click "Desktop
| | (Create shortcut)".
| | (c) R-Clk the shortcut on the Desktop, &
select "Cut".
| | (d) Open Explorer to "C:\WINDOWS\Start
| | Menu\Programs\StartUp"
| | (e) R-Clk in the R-Pane, & select "Paste".
| |
| | Now, it will always boot to the Tray, waiting for a
| | crash or a D-Clk.
| | http://support.microsoft.com/default.aspx?
scid=kb;en-
| | us;275481
| | How to troubleshoot program faults with DrWatson
| |
| |
| | --
| | Thanks or Good Luck,
| | There may be humor in this post, and,
| | Naturally, you will not sue,
| | should things get worse after this,
| | PCR
| |
| | "Susan"
wrote in
| | message
| | ...
| | | I found post by Dell Moderator ChrisM about using
| | | resource/system cd for the Windows install.
| Computer is
| | | Dell. I have only installed Windows ME with
| formatting
| | | the HD first about 3 times, and installing
Windows
| XP
| | Pro
| | | once after I screwed up IIS.
| | |
| | | I do not know what exactly happened since
employee
| | called
| | | me after errors. I am a volunteer for the local
non-
| | | profit organization. All I know another employee
| used
| | her
| | | computer to send email with attachment and
computer
| was
| | | left on over week-end. Lightning striked
electrical
| box
| | | but don't know if there could be any connection.
I
| | would
| | | have thought lightning would totally mess up
| computer
| | and
| | | fry it if there was.
| | |
| | | I agree that something else must messed up for
three
| | | separate apps to be messed up.
| | |
| | | Thanks for your input.
| | | Susan
| | |
| | | -----Original Message-----
| | | What program do you have that is giving the
wording
| | you
| | | use... "Refresh
| | | the Operating System" & "Recover Hard Drive
without
| | | Format"?
| | |
| | | (a) Some say an over-install of Windows will
lead
| | | to "DLL-hell". Have
| | | you done it before?
| | |
| | | (b) A fresh install of Windows can also go bad,
as
| | many
| | | a thread here
| | | can attest. Have you ever done it before?
| | |
| | | (c) Those sound to be big apps that you
mention...
| | | PCCguide, Mymail, &
| | | Quick Books Pro. If it were just one, I'd
suggest
| | un/re-
| | | install that.
| | | However, as three have gone bad, I'm thinking
it is
| | | something else that
| | | is affecting all three.
| | |
| | | When did this all start? What is last thing you
| did--
| | an
| | | install of
| | | something?
| | |
| | |
| | | --
| | | Thanks or Good Luck,
| | | There may be humor in this post, and,
| | | Naturally, you will not sue,
| | | should things get worse after this,
| | | PCR
| | |
| | | "Susan"
| wrote in
| | | message
| | | ...
| | | | The error message is:
| | | | "This program has performed an illegal
operation
| and
| | | will
| | | | be shut down. If the problem persists, contact
| the
| | | | program vendor"
| | | |
| | | | The apps are 1) PCCguide which is part of
Trend
| | Micros
| | | | Internet Security 2004, it is in the startup
2)
| | Mymail
| | | | which is MyMailList 5.0.2.0 3) Qbdagent2002
| which is
| | | part
| | | | of Quick Books Pro.
| | | | There are also invalid page fault errors with
the
| | | MyMail
| | | | and QBDAGENT2002 under the details.
| | | |
| | | | Do you think Windows install will help?
Should I
| do
| | | | Refresh the Operating System (dirty install)
or
| | Recover
| | | | Hard Drive without Format (clean install)?
Please
| | tell
| | | me
| | | | what you would do.
| | | |
| | | | Thanks,
| | | | Susan
| | | | -----Original Message-----
| | | | Well, what are the three programs? Also,
what is
| | the
| | | | precise wording of
| | | | the error messages. If there is a Details
| button,
| | | click
| | | | it, R-Clk inside
| | | | the box that appears, & copy/paste it here.
(We
| do
| | not
| | | | need registers &
| | | | below.)
| | | |
| | | | I wouldn't run right to any reinstall of all
of
| | | Windows.
| | | | If anything,
| | | | over-install just IE.
| | | |
| | | |
| | | | --
| | | | Thanks or Good Luck,
| | | | There may be humor in this post, and,
| | | | Naturally, you will not sue,
| | | | should things get worse after this,
| | | | PCR
| | | |
| | | | "Susan"
| | wrote in
| | | | message
| | | | news:2346d01c45e43$ecd701f0
...
| | | | | I have 3 different apps giving error
message
| | | | | "This program has performed an illegal
| operation
| | and
| | | | will
| | | | | be shut down".
| | | | | It all started over the weekend. I tried to
| | restore
| | | the
| | | | | registry back to last Wednesday but that
did
| not
| | | work.
| | | | It
| | | | | seems odd that 3 unrelated apps (different
| | | | manufacturers)
| | | | | would have same error. Could Windows be
| | corrupted?
| | | | Should
| | | | | I do dirty install, clean install?
| | | | | Please give opinion.
| | | | | Thanks,
| | | | | Susan
| | | | | -----Original Message-----
| | | | | (A)
| | | | | http://support.microsoft.com/default.aspx?
| | | scid=kb;en-
| | | | | us;Q188867
| | | | | Troubleshooting Startup
| | | | | http://support.microsoft.com/default.aspx?
| | | scid=kb;EN-
| | | | | US;q187602
| | | | | Troubleshoot
| | | | | http://support.microsoft.com/default.aspx?
| | | scid=kb;EN-
| | | | | US;q192926
| | | | | Clean boot troubleshoot
| | | | |
| | | | | (B)
| | | | | http://support.microsoft.com/default.aspx?
| | scid=kb;
| | | | | [LN];249191
| | | | | Blank Desktop or Illegal Operations Error
| | Message
| | | | After
| | | | | You Install
| | | | | Internet Explorer (This one temporarily
| reverts
| | to
| | | an
| | | | | earlier version of
| | | | | IE, IF you have that option. I have a
| detailed
| | | write-
| | | | up,
| | | | | if you want
| | | | | it.)
| | | | |
| | | | | http://support.microsoft.com/?kbid=293174
| | | | | Error Message: Explorer Caused an Invalid
| Page
| | | Fault
| | | | in
| | | | | Module
| | | | | Browseui.dll (This one is an over-install
of
| | your
| | | | current
| | | | | IE.)
| | | | |
| | | | | (1) Hold CTRL as you boot for the Startup
| Menu.
| | | | Select to
| | | | | boot to the "Command Prompt Only" (DOS).
| | | | |
| | | | | (2) At DOS...
| | | | |
| | | | | (a) Enter "EDIT C:\Windows\System.ini"
| | | | | (b) In the [Boot] section,
| | | | change "Shell=Explorer.exe" to
| | | | | "Shell=Progman.exe"
| | | | | (c) Alt-F-X-ENTER (pressed separately) to
| exit
| | | Edit.
| | | | (TAB
| | | | | to get to
| | | | | buttons. ENTER to accept a button.)
| | | | | (d) Ctrl-Alt-Del to Windows running
Progman.
| | | | |
| | | | | (3) In Progman, over-install IE, which
| | basically is
| | | | E. (I
| | | | | only hope it
| | | | | doesn't ask for an internet connection.
| Perhaps,
| | | | | select "Custom" & only
| | | | | check the items that have a bold
checkbox, to
| | | avoid it
| | | | | will want the
| | | | | internet. OTOH, it might be better to let
it
| | | connect,
| | | | if
| | | | | your DUN
| | | | | allows.)
| | | | |
| | | | | If you are IE6, "ie6setup.exe" will be
| | | | | in "C:\Windows\Windows Update
| | | | | Setup Files". (You may also use the copy
| | | | in "C:\Program
| | | | | Files\Internet
| | | | | Explorer", which is "C:\Progra~1
\Intern~1" to
| | DOS.)
| | | | |
| | | | | (a) In Progman, "File menu, Run, Browse
| button".
| | | | | Folders pane will be open
| at "C:\Windows"
| | | with
| | | | sub-
| | | | | folders below
| | | | | it. Otherwise, make it so.
| | | | | (b) Scroll down the Folders pane & D-
| | | Clk "window~1".
| | | | | Now the left (File Name) pane should
| | | | | show "ie6setup.exe"
| | | | | (c) D-CLK "IE6Setup.exe" to run it.
| | | | | (d) Skip to step (4).
| | | | |
| | | | | If you are IE5, "ie5setup.exe" will be
| | | in "C:\Windows
| | | | | Update Setup
| | | | | Files". (You may also use the copy
| | in "C:\Program
| | | | | Files\Internet
| | | | | Explorer", which is "C:\Progra~1
\Intern~1" to
| | | DOS.) I
| | | | do
| | | | | not suppose you
| | | | | should run "ie5setup.exe", if you have
| installed
| | | IE6.
| | | | | This one would be
| | | | | only for those who never did install IE6.
| | | | |
| | | | | (a) File menu, Run, Browse button.
| | | | | Folders pane will be open
| at "C:\Windows"
| | | with
| | | | sub-
| | | | | folders below
| | | | | it.
| | | | | (b) D-Clk "C:\" in the Folders pane to go
up
| one
| | | | level.
| | | | | (c) Scroll down the Folders pane & D-
| | | Clk "window~1".
| | | | | (d) "ie5setup.exe" now appears in the left
| (File
| | | Name)
| | | | | pane.
| | | | | (e) D-CLK "IE5Setup.exe" to run it.
| | | | |
| | | | | (4) Reboot back to DOS. Then...
| | | | |
| | | | | (a) Enter "EDIT C:\Windows\System.ini"
| | | | | (b) In the [Boot] section, change back
| | | | | to "Shell=Explorer.exe"
| | | | | (c) Alt-F-X-ENTER to EXIT. (TAB to get to
| | buttons.
| | | | ENTER
| | | | | to accept a
| | | | | button.)
| | | | | (d) Ctrl-Alt-Del to Windows.
| | | | |
| | | | |
| | | | | --
| | | | | Thanks or Good Luck,
| | | | | There may be humor in this post, and,
| | | | | Naturally, you will not sue,
| | | | | should things get worse after this,
| | | | | PCR
| | | | |
| | | | | "Susan"

| | | wrote in
| | | | | message
| | | | | news:226b001c45d60$ada805d0
| ...
| | | | | | Computer is getting "program has
performed
| | | illegal
| | | | | | operation and will be shut down". But I
| | cannot do
| | | | | | anything but manually turn off the
| computer.
| | | | | |
| | | | | | The file status under the Performance
tab
| is
| | set
| | | to
| | | | 32,
| | | | | | so KB #175703 did not help.
| | | | | |
| | | | | | Only other thing is that person last
tried
| to
| | | send
| | | | email
| | | | | | with attachment over the Internet. And
| | supposedly
| | | | the
| | | | | | problem started happening.
| | | | | |
| | | | | | Please offer suggestions on what I might
| try
| | | next.
| | | | | |
| | | | | | Thanks,
| | | | | | Susan
| | | | |
| | | | |
| | | | | .
| | | | |
| | | |
| | | |
| | | | .
| | | |
| | |
| | |
| | | .
| | |
| |
| |
| | .
| |
|
|
| .
|


.

Whoever! He was paid.

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Susan" wrote in message
...
| Please let me explain this is no Dell person but person
| who started up his business recently from what I
| understand. I respect most of the Dell people who have
| helped me along with most MS-MVPs.
|
| Susan
|
| -----Original Message-----
| Well, money was paid. The system director should hold
| this Dell person's
| feet to the fire. Start up DrWatson, I guess, to see
| what it may say,
| when it traps a crash. If one of them isn't a total
| monster, perhaps
| un/re-install one of those three apps that is crashing.
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Susan" wrote in
| message
| ...
| | It is not fixed. I guess I was too hasty to believe
| that
| | he had fixed it. I left after he installed the cd
| burner.
| | Employee told me today that error is still occuring.
| Hope
| | I will find out more details.
....snip