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#1
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I.ve lost all my help files and system information on my
Dell computer and this message come up and says to notify Microsoft help center and the number is 2147143678, can someone guide me so that I can locate this number. Respectfully Jean |
#2
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See http://www.btinternet.com/~winnoel/HSfails.htm
If that doesn't help, post back. Joan Jeanine wrote: I.ve lost all my help files and system information on my Dell computer and this message come up and says to notify Microsoft help center and the number is 2147143678, can someone guide me so that I can locate this number. Respectfully Jean |
#3
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Sorry Joan,
It didn't work for me and I tried several times. Jean -----Original Message----- See http://www.btinternet.com/~winnoel/HSfails.htm If that doesn't help, post back. Joan Jeanine wrote: I.ve lost all my help files and system information on my Dell computer and this message come up and says to notify Microsoft help center and the number is 2147143678, can someone guide me so that I can locate this number. Respectfully Jean . |
#4
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Hi Jean.....
Joan and some of the others live in England, so should be fast asleep at the moment.....someone will answer you in the morning. Heather "Jean" wrote in message ... Sorry Joan, It didn't work for me and I tried several times. Jean -----Original Message----- See http://www.btinternet.com/~winnoel/HSfails.htm If that doesn't help, post back. Joan Jeanine wrote: I.ve lost all my help files and system information on my Dell computer and this message come up and says to notify Microsoft help center and the number is 2147143678, can someone guide me so that I can locate this number. Respectfully Jean . |
#5
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Jean - exactly what did you try? - are you still getting the same error?
(occasionally the number will change after applying the fix, and I for one missed the change at least once!) try this... Start|Run type SCANREG /FIX click OK - Windows will reboot -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Jean" wrote in message ... Sorry Joan, It didn't work for me and I tried several times. Jean -----Original Message----- See http://www.btinternet.com/~winnoel/HSfails.htm If that doesn't help, post back. Joan Jeanine wrote: I.ve lost all my help files and system information on my Dell computer and this message come up and says to notify Microsoft help center and the number is 2147143678, can someone guide me so that I can locate this number. Respectfully Jean . |
#6
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I have no idea what I'm doing wrong but doing the
scanreg/ fix in run doesn't work either a error message comes up and says cannot find scanreg or even scanreg/ fix, wish that had worked. When I went to www.btinternet.com/~winnoel/HSfails.htm it came up ok,but couldn't find any answer to the problem and to try different message,etc. Thanks for trying,but don't give up as I need your help. Respectfully Jean -----Original Message----- Jean - exactly what did you try? - are you still getting the same error? (occasionally the number will change after applying the fix, and I for one missed the change at least once!) try this... Start|Run type SCANREG /FIX click OK - Windows will reboot -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Jean" wrote in message ... Sorry Joan, It didn't work for me and I tried several times. Jean -----Original Message----- See http://www.btinternet.com/~winnoel/HSfails.htm If that doesn't help, post back. Joan Jeanine wrote: I.ve lost all my help files and system information on my Dell computer and this message come up and says to notify Microsoft help center and the number is 2147143678, can someone guide me so that I can locate this number. Respectfully Jean . . |
#7
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When you tried scanreg /fix did you type it as you have put in your post
with the / after the g if so you need to try again but with a space between the g and the / See if that works Joan Jean wrote: I have no idea what I'm doing wrong but doing the scanreg/ fix in run doesn't work either a error message comes up and says cannot find scanreg or even scanreg/ fix, wish that had worked. When I went to www.btinternet.com/~winnoel/HSfails.htm it came up ok,but couldn't find any answer to the problem and to try different message,etc. Thanks for trying,but don't give up as I need your help. Respectfully Jean |
#8
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Joan, putting the space afer the g did work, however this
is what came up: Windows Registry Checker Usage: scanreg [/options] options ? = display usage backup = backup the registry & related sys. conf. files restore = choose a backup to restore fix= repair the registry comment = "comment" = adds the specified comment to the cab file while backing up That doesn't tell me anything, but maybe it tells you something. Need you to tell me what I should do next. Thanks for putting up with me,but i'm completely lost. Respectfully Jean -----Original Message----- When you tried scanreg /fix did you type it as you have put in your post with the / after the g if so you need to try again but with a space between the g and the / See if that works Joan Jean wrote: I have no idea what I'm doing wrong but doing the scanreg/ fix in run doesn't work either a error message comes up and says cannot find scanreg or even scanreg/ fix, wish that had worked. When I went to www.btinternet.com/~winnoel/HSfails.htm it came up ok,but couldn't find any answer to the problem and to try different message,etc. Thanks for trying,but don't give up as I need your help. Respectfully Jean . |
#9
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Jean
the correct command is SCANREG /FIX use that, and the system should reboot (as you'd have seen, if you'd cut/pasted as suggested on the page. -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Jean" wrote in message ... Joan, putting the space afer the g did work, however this is what came up: Windows Registry Checker Usage: scanreg [/options] options ? = display usage backup = backup the registry & related sys. conf. files restore = choose a backup to restore fix= repair the registry comment = "comment" = adds the specified comment to the cab file while backing up That doesn't tell me anything, but maybe it tells you something. Need you to tell me what I should do next. Thanks for putting up with me,but i'm completely lost. Respectfully Jean -----Original Message----- When you tried scanreg /fix did you type it as you have put in your post with the / after the g if so you need to try again but with a space between the g and the / See if that works Joan Jean wrote: I have no idea what I'm doing wrong but doing the scanreg/ fix in run doesn't work either a error message comes up and says cannot find scanreg or even scanreg/ fix, wish that had worked. When I went to www.btinternet.com/~winnoel/HSfails.htm it came up ok,but couldn't find any answer to the problem and to try different message,etc. Thanks for trying,but don't give up as I need your help. Respectfully Jean . |
#10
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Jean I see Noel has answered you so stick with him on this he knows more
than me g Joan Jean wrote: Joan, putting the space afer the g did work, however this is what came up: snip |
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