Windows Me Problem

I.ve lost all my help files and system information on my
Dell computer and this message come up and says to notify
Microsoft help center and the number is 2147143678, can
someone guide me so that I can locate this number.
Respectfully
Jean

See http://www.btinternet.com/~winnoel/HSfails.htm
If that doesn't help, post back.
Joan

Jeanine wrote:
I.ve lost all my help files and system information on my
Dell computer and this message come up and says to notify
Microsoft help center and the number is 2147143678, can
someone guide me so that I can locate this number.
Respectfully
Jean

Sorry Joan,
It didn't work for me and I tried several times.
Jean
-----Original Message-----
See http://www.btinternet.com/~winnoel/HSfails.htm
If that doesn't help, post back.
Joan

Jeanine wrote:
I.ve lost all my help files and system information on my
Dell computer and this message come up and says to
notify
Microsoft help center and the number is 2147143678, can
someone guide me so that I can locate this number.
Respectfully
Jean


.

Hi Jean.....

Joan and some of the others live in England, so should be fast asleep at the
moment.....someone will answer you in the morning.

Heather

"Jean" wrote in message
...
Sorry Joan,
It didn't work for me and I tried several times.
Jean
-----Original Message-----
See http://www.btinternet.com/~winnoel/HSfails.htm
If that doesn't help, post back.
Joan

Jeanine wrote:
I.ve lost all my help files and system information on my
Dell computer and this message come up and says to
notify
Microsoft help center and the number is 2147143678, can
someone guide me so that I can locate this number.
Respectfully
Jean


.

Jean - exactly what did you try? - are you still getting the same error?
(occasionally the number will change after applying the fix, and I for one
missed the change at least once!)

try this...
Start|Run
type
SCANREG /FIX
click OK - Windows will reboot

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Jean" wrote in message
...
Sorry Joan,
It didn't work for me and I tried several times.
Jean
-----Original Message-----
See http://www.btinternet.com/~winnoel/HSfails.htm
If that doesn't help, post back.
Joan

Jeanine wrote:
I.ve lost all my help files and system information on my
Dell computer and this message come up and says to
notify
Microsoft help center and the number is 2147143678, can
someone guide me so that I can locate this number.
Respectfully
Jean


.

I have no idea what I'm doing wrong but doing the
scanreg/ fix in run doesn't work either a error message
comes up and says cannot find scanreg or even scanreg/
fix, wish that had worked.
When I went to www.btinternet.com/~winnoel/HSfails.htm it
came up ok,but couldn't find any answer to the problem and
to try different message,etc.
Thanks for trying,but don't give up as I need your help.
Respectfully
Jean
-----Original Message-----
Jean - exactly what did you try? - are you still getting
the same error?
(occasionally the number will change after applying the
fix, and I for one
missed the change at least once!)

try this...
Start|Run
type
SCANREG /FIX
click OK - Windows will reboot

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's

"Jean" wrote in
message
...
Sorry Joan,
It didn't work for me and I tried several times.
Jean
-----Original Message-----
See http://www.btinternet.com/~winnoel/HSfails.htm
If that doesn't help, post back.
Joan

Jeanine wrote:
I.ve lost all my help files and system information on
my
Dell computer and this message come up and says to
notify
Microsoft help center and the number is 2147143678,
can
someone guide me so that I can locate this number.
Respectfully
Jean


.



.

When you tried scanreg /fix did you type it as you have put in your post
with the / after the g if so you need to try again but with a space
between the g and the /
See if that works
Joan

Jean wrote:
I have no idea what I'm doing wrong but doing the
scanreg/ fix in run doesn't work either a error message
comes up and says cannot find scanreg or even scanreg/
fix, wish that had worked.
When I went to www.btinternet.com/~winnoel/HSfails.htm it
came up ok,but couldn't find any answer to the problem and
to try different message,etc.
Thanks for trying,but don't give up as I need your help.
Respectfully
Jean

Joan, putting the space afer the g did work, however this
is what came up:
Windows Registry Checker
Usage: scanreg [/options]
options
? = display usage
backup = backup the registry & related sys. conf. files
restore = choose a backup to restore
fix= repair the registry
comment = "comment"
= adds the specified comment to the cab file while backing
up
That doesn't tell me anything, but maybe it tells you
something. Need you to tell me what I should do next.
Thanks for putting up with me,but i'm completely lost.
Respectfully
Jean
-----Original Message-----
When you tried scanreg /fix did you type it as you have
put in your post
with the / after the g if so you need to try again but
with a space
between the g and the /
See if that works
Joan

Jean wrote:
I have no idea what I'm doing wrong but doing the
scanreg/ fix in run doesn't work either a error
message
comes up and says cannot find scanreg or even scanreg/
fix, wish that had worked.
When I went to www.btinternet.com/~winnoel/HSfails.htm
it
came up ok,but couldn't find any answer to the problem
and
to try different message,etc.
Thanks for trying,but don't give up as I need your help.
Respectfully
Jean


.

Jean
the correct command is

SCANREG /FIX


use that, and the system should reboot (as you'd have seen, if you'd
cut/pasted as suggested on the page.

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Jean" wrote in message
...
Joan, putting the space afer the g did work, however this
is what came up:
Windows Registry Checker
Usage: scanreg [/options]
options
? = display usage
backup = backup the registry & related sys. conf. files
restore = choose a backup to restore
fix= repair the registry
comment = "comment"
= adds the specified comment to the cab file while backing
up
That doesn't tell me anything, but maybe it tells you
something. Need you to tell me what I should do next.
Thanks for putting up with me,but i'm completely lost.
Respectfully
Jean
-----Original Message-----
When you tried scanreg /fix did you type it as you have
put in your post
with the / after the g if so you need to try again but
with a space
between the g and the /
See if that works
Joan

Jean wrote:
I have no idea what I'm doing wrong but doing the
scanreg/ fix in run doesn't work either a error
message
comes up and says cannot find scanreg or even scanreg/
fix, wish that had worked.
When I went to www.btinternet.com/~winnoel/HSfails.htm
it
came up ok,but couldn't find any answer to the problem
and
to try different message,etc.
Thanks for trying,but don't give up as I need your help.
Respectfully
Jean


.

Jean I see Noel has answered you so stick with him on this he knows more
than me g
Joan

Jean wrote:
Joan, putting the space afer the g did work, however this
is what came up:
snip