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Can't connecto to the Internet: Windows 98, 56k external modem, laptop
1) I have a laptop running Windows 98
2) I tripped on the phone cord and broke the internal modem 3) I bought an Actiontec external 56k serial modem 4) This ran fine for several months UNTIL Windows 98 crashed and I reinstalled the operating system 5) Windows 98 has been reinstalled and THAT seems to work fine 6) When connecting to my internet provider, the computer lets me know it is dialing the number (I can hear it dial) 7) The computer lets me know it is verifying the password and username 8) The external modem shows the light to let me know it is "on", briefly shows the lights for transmit and receive 9) Internet Explorer opens, but only has a grey screen (no pictures or words in the "image" area) 10) After about half a minute, I get the error message: "Internet Explorer cannot open the site [I typed in CNN's website, and other ones that should be up all the time], A connection with the server could not be established. [Followed by the "Ok" button only] 11) My desktop has the same internet provider , so it is not a problem with the provider's side. I am using Windows XP on that machine. 12) I was able to connect with the laptop and the external modem so that works 13) I have gone over the instructions over and over again and I cannot figure out what could be wrong (all the checkboxes and settings seem to be right) 14) I contacted the modem company and they told me to disable the internal modem and the "standard" modem, which I did. That did not help. They told me that they could not help me more than that because it is dialing the internet service. Any ideas? |
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For advice specific to problems with secure sites, have a look at the first
link - for general advice, have a look at the second: http://inetexplorer.mvps.org/answers2.htm#secure_sites http://inetexplorer.mvps.org/answers.htm#dns -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "tech guy" wrote in message om... 1) I have a laptop running Windows 98 2) I tripped on the phone cord and broke the internal modem 3) I bought an Actiontec external 56k serial modem 4) This ran fine for several months UNTIL Windows 98 crashed and I reinstalled the operating system 5) Windows 98 has been reinstalled and THAT seems to work fine 6) When connecting to my internet provider, the computer lets me know it is dialing the number (I can hear it dial) 7) The computer lets me know it is verifying the password and username 8) The external modem shows the light to let me know it is "on", briefly shows the lights for transmit and receive 9) Internet Explorer opens, but only has a grey screen (no pictures or words in the "image" area) 10) After about half a minute, I get the error message: "Internet Explorer cannot open the site [I typed in CNN's website, and other ones that should be up all the time], A connection with the server could not be established. [Followed by the "Ok" button only] 11) My desktop has the same internet provider , so it is not a problem with the provider's side. I am using Windows XP on that machine. 12) I was able to connect with the laptop and the external modem so that works 13) I have gone over the instructions over and over again and I cannot figure out what could be wrong (all the checkboxes and settings seem to be right) 14) I contacted the modem company and they told me to disable the internal modem and the "standard" modem, which I did. That did not help. They told me that they could not help me more than that because it is dialing the internet service. Any ideas? |
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