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Failure on display driver update



 
 
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  #11  
Old August 1st 04, 12:59 AM
external usenet poster
 
Posts: n/a
Default Failure on display driver update

Brian,

the adapter is ATI XPERT 128. P/N 1027440301.

I don't use two adapters simultaneously, one or the other
at a time. When the attempted driver update for the new
one failed (ATI, PCI) I removed it and installed the
adapter that I used before I bought the ATI (AGP).

Can't install standard VGA because the system will only
install the driver for whichever card is installed. The
computer is custom built so there is no monitor port
other than the one that is one whichever adapter I have
installed at the time.

I'll check out the BIOS idea. I've fiddled with it in the
past so I know what I'm getting into.

Thanks.



-----Original Message-----
"Pam" wrote in

message ...
Jeff and Brian - I will go through my procedure again
after work tonight to see it I can spot any other bits

of
information. I did several scenarios, one of which is

the
one that Brian suggested.

ie,

- begin by reinstalling the old driver. Everything

works
fine - just can't make good use of my 21" monitor.


This suggests incorrect or corrupted update drivers.

What is the exact make/model of the adapter?

- in safe mode, remove all display adapter and check

the
monitor (only one, Nokia 445pro - reinstalled it in

one
of the past scenarios - same result)

- shut down.

- start up - I see all the normal dos commands that

load
the cd rom and the disk controller and the hard
drives


That is the POST where you are seeing BIOS detection of

the hardware.

...I see the windows logo.


The BIOS has handed over the operations to Windows at

this point.

The screen goes blank
and the monitor reports "Entering power save mode"

(this
is immediate, there is not a period of blank time) -

when
I press the monitor menu an error message tells me the
the connection is ok but there is no input to the

monitor.

Might want to have a look in the BIOS at any power

saving features and disable them for testing purposes. If
no joy re-enable them. If you're not familiar/comfortable
with the BIOS, then don't do anything without proper
advice or you may have more trouble, one wrong move and
BANG, computer won't boot.

From what you mention in another response:
quote
'Is the PC booting from the correct in the PC? Make sure
that the PC is either booting from teh AGP slot if the
card is AGP or PCI for a PCI based card.'

One the two cards that I am switching between is AGP and
the other is PCI. But how do I tell, and change, which
the PC is booting from?
/quote

You never mentioned 2 cards before, are there? If not

you may need to go into the BIOS and see if there is a
setting to choose between AGP and PCI, select the one
that the adapter is seated in.

If you do have two adapters, shutdown and physically

remove the one that we don't know of from inside the case
and reboot.

I hear the system grinding away doing something but I
can't see it, of course.

I tried to do the install from safe mode - didn't work
from the cd because the cdrom is not available in safe
mode. So I copied the contents of the cd to the hard
drive (D) and tried the install in safe mode from the

D
drive. At first it looked like it would work - but I

got
an ATI error message that said 'severe error - try
installing the standard vga driver first'.


Try it again.
In Safe Mode remove all Video devices.
Install the Standard VGA driver.
Shutdown.
Open the case and make sure the adapter is properly

seated.
Reboot.

--
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

.

  #12  
Old August 1st 04, 06:47 AM
Brian A.
external usenet poster
 
Posts: n/a
Default Failure on display driver update

wrote in message =
...

the adapter is ATI XPERT 128. P/N 1027440301.=20


According to ATI p/n search on their site:

BUILT BY ATI Product Part umber Search Results
Results On: 1027440301
Product Description BIOS Part Number 102 Part Number=20
RAGE 128 PRO 16MB PCI VGA 11374403101 1027440301=20


The latest drivers for that can be found here, although put out in 2001:
http://tinyurl.com/526el

Installation instructions for the XPERT 128:
http://tinyurl.com/55cpy

I don't use two adapters simultaneously, one or the other=20
at a time. When the attempted driver update for the new=20
one failed (ATI, PCI) I removed it and installed the=20
adapter that I used before I bought the ATI (AGP).
=20
Can't install standard VGA because the system will only=20
install the driver for whichever card is installed. The=20
computer is custom built so there is no monitor port=20
other than the one that is one whichever adapter I have=20
installed at the time.


You should be able to install the Standard VGA drivers. After booting =
to Safe Mode and removing any existing drivers go to Control Panel Add =
New Hardware. Windows will do it's little search for new devices and =
list any found.
Choose "No it's not listed" and click Next.
Choose "No, I will select from a list" and click Next.
Click once on "Display adapters" and click Next.
The first item on the list should be "Standard display types" and in the =
right pane will be the Standard adapters.
Choose "Standard display adapter-VGA and click Next.
After installing reboot. =20

=20
I'll check out the BIOS idea. I've fiddled with it in the=20
past so I know what I'm getting into.=20
=20
Thanks.


--=20
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

  #13  
Old August 2nd 04, 02:24 PM
Pam
external usenet poster
 
Posts: n/a
Default Failure on display driver update

Success! I did check the bios and only found a PCI/AGP
sequence - so continued with the physical switch of cards
as I have been all the while. Fell upon success - details
in my reply to Brian.

Thanks for sticking with me.


-----Original Message-----
I think you are right that the tech is on to something.

I hadn't twigged
that there are two video adapters installed in the

machine (although you did
mention switching back to a different card).

If you have an on-board AGP card and a plug-in PCI card

you have to
configure things a little carefully. If you were running

two monitors then
you would need to check for compatibility with the cards,

and you would need
to check which one was primary. But since you are running

with a single
monitor you only need to check that the system sees only

the card that you
want to use. This will be done in BIOS setup. It's

accessed using a
special key such as DEL or ESC or F1 (it's different for

each type of BIOS)
while the memory count ticks over at power-on. The key

to use should be
displayed on-screen at startup. If you are using the

plug-in PCI card you
must disable the on-board AGP card using the BIOS option.

Hunt for the
option under a heading of Devices or Device Options.

If you are using a plug-in AGP card and a plug-in PCI

card then the simplest
option is to physically remove the card you aren't

using. AFAIK this
doesn't involve any BIOS setting, but you could check.
--
Jeff Richards
MS MVP (DTS)
"Pam" wrote in

message
...
Jeff,

I posted this reply back to your message - I thought you
might not have seen it because I replied to myself -
since I'm replying you and Brian A. - and not directly

to
you:

.Jeff and Brian - I will go through my procedure again
after work tonight to see it I can spot any other bits

of
information. I did several scenarios, one of which is

the
one that Brian suggested.

ie,

- begin by reinstalling the old driver. Everything works
fine - just can't make good use of my 21" monitor.

- in safe mode, remove all display adapter and check the
monitor (only one, Nokia 445pro - reinstalled it in one
of the past scenarios - same result)

- shut down.

- start up - I see all the normal dos commands that load
the cd rom and the disk controller and the hard
drives...I see the windows logo. The screen goes blank
and the monitor reports "Entering power save mode" (this
is immediate, there is not a period of blank time) -

when
I press the monitor menu an error message tells me the
the connection is ok but there is no input to the

monitor.

I hear the system grinding away doing something but I
can't see it, of course.

I tried to do the install from safe mode - didn't work
from the cd because the cdrom is not available in safe
mode. So I copied the contents of the cd to the hard
drive (D) and tried the install in safe mode from the D
drive. At first it looked like it would work - but I got
an ATI error message that said 'severe error - try
installing the standard vga driver first'.

I'm also in contact with ATI tech support - so far no
useful information from them.'

Also, I since got more info from ATI - he may be on to
something. He said:

'Is the PC booting from the correct in the PC? Make sure
that the PC is either booting from teh AGP slot if the
card is AGP or PCI for a PCI based card.'

One the two cards that I am switching between is AGP and
the other is PCI. But how do I tell, and change, which
the PC is booting from? - I also asked him this question
but I wouldn't expect to see a response before Monday
evening.



.

  #14  
Old August 2nd 04, 02:30 PM
Pam
external usenet poster
 
Posts: n/a
Default Failure on display driver update

BINGO!!

I was followed your sequence - didn't work as you describe
because the hardware wizard insisted on finding a
particular ATI file before it would go any farther - so I
didn't get that 'No, it's not listed' choice.'

In any case, as I was going through the sequence yet again
I realized that all those times that I thought I was
running the .exe that ATI sent me to complete remove
vestages of any previous install, I wasn't really running
it at all! I was unloading files to a folder. Did it right
this time and the install worked.

There's always a reason and it's usually something stupid.

Many thanks to you and to Jeff for staying with me and
feeding me ideas that kept me going.

Now, if I can only remember what it was that I wanted to
do when this adventure started...


-----Original Message-----
wrote in message

...

the adapter is ATI XPERT 128. P/N 1027440301.


According to ATI p/n search on their site:

BUILT BY ATI Product Part umber Search Results
Results On: 1027440301
Product Description BIOS Part Number 102 Part

Number
RAGE 128 PRO 16MB PCI VGA 11374403101 1027440301


The latest drivers for that can be found here, although

put out in 2001:
http://tinyurl.com/526el

Installation instructions for the XPERT 128:
http://tinyurl.com/55cpy

I don't use two adapters simultaneously, one or the

other
at a time. When the attempted driver update for the new
one failed (ATI, PCI) I removed it and installed the
adapter that I used before I bought the ATI (AGP).

Can't install standard VGA because the system will only
install the driver for whichever card is installed. The
computer is custom built so there is no monitor port
other than the one that is one whichever adapter I have
installed at the time.


You should be able to install the Standard VGA drivers.

After booting to Safe Mode and removing any existing
drivers go to Control Panel Add New Hardware. Windows
will do it's little search for new devices and list any
found.
Choose "No it's not listed" and click Next.
Choose "No, I will select from a list" and click Next.
Click once on "Display adapters" and click Next.
The first item on the list should be "Standard display

types" and in the right pane will be the Standard adapters.
Choose "Standard display adapter-VGA and click Next.
After installing reboot.


I'll check out the BIOS idea. I've fiddled with it in

the
past so I know what I'm getting into.

Thanks.


--
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

.

  #15  
Old August 2nd 04, 10:00 PM
Brian A.
external usenet poster
 
Posts: n/a
Default Failure on display driver update

Glad to hear all is well. As for:
quote
Now, if I can only remember what it was that I wanted to=20
do when this adventure started...

/quote

It'll come to you.

--=20
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

 




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