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#1
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Help: Windows 98SE shutdown woes
I'm having a problem (well, several problems, possibly) with shutting
down Windows 98SE on a semi-new motherboard. System: ECS NForce3A (v1.0A) motherboard (socket 754, NForce3 chipset) Sempron 3000+ (1.8GHz) 1GB stick of Crucial PC3200 DDR 40GB Maxtor disk PNY Geforce 6200 AGP/128MB SonicXplosion sound card (= Terratec Six-pack, says so on the back of the card) Netgear FA310TX ethernet USB 2.0 hub Silver biscuit writer I blew win98 on it, and everything was OK until I installed the sound card drivers. After that, "Start|Shutdown|Shutdown" drops to the black-and-orange "It's safe to switch off your computer" screen, and so does "Start|Shutdown|Restart in MS-DOS mode". (Expected results: power down, drop to a DOS prompt, respectively.) Restart works normally. I've googled for answers, and half the things to try seem inapplicable, as, for example, I don't have a "Plug and Play BIOS" in Device Manager. Nothing else on the lists seems to make a difference. It does seem to be specifically Windows 98SE (who knows, maybe plain Win98 as well), as Windows 2000 shuts down normally on the same hardware (by removable disk trays). A second machine with a different sound card (PCWorld own-brand 5.1 card) and network card (Netgear FA311) hangs on normal shutdown, and powers down on "shutdown-to-DOS". Any ideas? -- SteveR (throw away the dustbin, send to stever@... instead) This was found in family papers throughout the US: http://www.chron.com/apps/comics/sho...e=Judge_Parker - This is hopeless, Mr Parker...I'm a complete klutz! - No, you're not, April, you've almost got it! - Okay...now what do I do? - Work them like a claw...and call me Randy! http://www.accidentalcreditor.org.uk/ |
#2
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Windows 98SE shutdown woes
SteveR wrote: I'm having a problem (well, several problems, possibly) with shutting down Windows 98SE on a semi-new motherboard. System: ECS NForce3A (v1.0A) motherboard (socket 754, NForce3 chipset) Sempron 3000+ (1.8GHz) 1GB stick of Crucial PC3200 DDR 40GB Maxtor disk PNY Geforce 6200 AGP/128MB SonicXplosion sound card (= Terratec Six-pack, says so on the back of the card) Netgear FA310TX ethernet USB 2.0 hub Silver biscuit writer I blew win98 on it, and everything was OK until I installed the sound card drivers. After that, "Start|Shutdown|Shutdown" drops to the black-and-orange "It's safe to switch off your computer" screen, and so does "Start|Shutdown|Restart in MS-DOS mode". (Expected results: power down, drop to a DOS prompt, respectively.) Restart works normally. I've googled for answers, and half the things to try seem inapplicable, as, for example, I don't have a "Plug and Play BIOS" in Device Manager. Nothing else on the lists seems to make a difference. It does seem to be specifically Windows 98SE (who knows, maybe plain Win98 as well), as Windows 2000 shuts down normally on the same hardware (by removable disk trays). A second machine with a different sound card (PCWorld own-brand 5.1 card) and network card (Netgear FA311) hangs on normal shutdown, and powers down on "shutdown-to-DOS". Any ideas? Create a Bootlog.txt file at the next cold start and then shutdown. The file should show you where the process is failing to unhook/close various bits of the OS. Load it into Wordpad and search for the string "fail" which should find (at least) "ndis2sup" and "SDVXD" items. Any more should be investigated. HNY & HTH -- Graham W http://www.gcw.org.uk/ PGM-FI page updated, Graphics Tutorial WIMBORNE http://www.wessex-astro.org.uk/ Wessex Astro Society's Website Dorset UK Info, Meeting Dates, Sites & Maps Change 'news' to 'sewn' in my Reply address to avoid my spam filter. |
#3
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Windows 98SE shutdown woes
Graham W writes:
SteveR wrote: I'm having a problem (well, several problems, possibly) with shutting down Windows 98SE on a semi-new motherboard. [snip] Any ideas? Create a Bootlog.txt file at the next cold start and then shutdown. The file should show you where the process is failing to unhook/close various bits of the OS. Load it into Wordpad and search for the string "fail" which should find (at least) "ndis2sup" and "SDVXD" items. Any more should be investigated. OK, I did that. "fail" appeared only on ndis2sup and SDVXD. On shutdown, the termination section looked like this: ---BEGIN--- Terminate = User Terminate = Query Drivers EndTerminate = Query Drivers Terminate = Unload Network EndTerminate = Unload Network Terminate = Reset Display EndTerminate = Reset Display EndTerminate = User Terminate = KERNEL Terminate = RIT EndTerminate = RIT Terminate = Win32 ---END--- For reasons that remain unclear, the machine has now taken to hanging on normal shutdown. On "Restart in MS-DOS mode", it still shuts down to the orange-word screen, but not when logging. When logging a restart-to-DOS, it hangs just like a normal shutdown. -- SteveR (throw away the dustbin, send to stever@... instead) This was found in family papers throughout the US: http://www.chron.com/apps/comics/sho...e=Judge_Parker - This is hopeless, Mr Parker...I'm a complete klutz! - No, you're not, April, you've almost got it! - Okay...now what do I do? - Work them like a claw...and call me Randy! http://www.accidentalcreditor.org.uk/ |
#4
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Windows 98SE shutdown woes
Graham W writes:
SteveR wrote: I'm having a problem (well, several problems, possibly) with shutting down Windows 98SE on a semi-new motherboard. [snip] Any ideas? Create a Bootlog.txt file at the next cold start and then shutdown. The file should show you where the process is failing to unhook/close various bits of the OS. Load it into Wordpad and search for the string "fail" which should find (at least) "ndis2sup" and "SDVXD" items. Any more should be investigated. OK, I did that. "fail" appeared only on ndis2sup and SDVXD. On shutdown, the termination section looked like this: ---BEGIN--- Terminate = User Terminate = Query Drivers EndTerminate = Query Drivers Terminate = Unload Network EndTerminate = Unload Network Terminate = Reset Display EndTerminate = Reset Display EndTerminate = User Terminate = KERNEL Terminate = RIT EndTerminate = RIT Terminate = Win32 ---END--- For reasons that remain unclear, the machine has now taken to hanging on normal shutdown. On "Restart in MS-DOS mode", it still shuts down to the orange-word screen, but not when logging. When logging a restart-to-DOS, it hangs just like a normal shutdown. -- SteveR (throw away the dustbin, send to stever@... instead) This was found in family papers throughout the US: http://www.chron.com/apps/comics/sho...e=Judge_Parker - This is hopeless, Mr Parker...I'm a complete klutz! - No, you're not, April, you've almost got it! - Okay...now what do I do? - Work them like a claw...and call me Randy! http://www.accidentalcreditor.org.uk/ |
#5
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Windows 98SE shutdown woes
SteveR wrote: Graham W writes: SteveR wrote: I'm having a problem (well, several problems, possibly) with shutting down Windows 98SE on a semi-new motherboard. [snip] Any ideas? Create a Bootlog.txt file at the next cold start and then shutdown. The file should show you where the process is failing to unhook/close various bits of the OS. Load it into Wordpad and search for the string "fail" which should find (at least) "ndis2sup" and "SDVXD" items. Any more should be investigated. OK, I did that. "fail" appeared only on ndis2sup and SDVXD. On shutdown, the termination section looked like this: ---BEGIN--- Terminate = User Terminate = Query Drivers EndTerminate = Query Drivers Terminate = Unload Network EndTerminate = Unload Network Terminate = Reset Display EndTerminate = Reset Display EndTerminate = User Terminate = KERNEL Terminate = RIT EndTerminate = RIT Terminate = Win32 ---END--- For reasons that remain unclear, the machine has now taken to hanging on normal shutdown. On "Restart in MS-DOS mode", it still shuts down to the orange-word screen, but not when logging. When logging a restart-to-DOS, it hangs just like a normal shutdown. Here's mine: Terminate = User Terminate = Query Drivers EndTerminate = Query Drivers Terminate = Unload Network EndTerminate = Unload Network Terminate = Reset Display EndTerminate = Reset Display EndTerminate = User Terminate = KERNEL Terminate = RIT EndTerminate = RIT Terminate = Win32 EndTerminate = Win32 EndTerminate = KERNEL --END-- So it looks like you have two items missing - the last two. How you might fix it I don't know but they are certainly good clues to mention when asking for further help. -- Graham W http://www.gcw.org.uk/ PGM-FI page updated, Graphics Tutorial WIMBORNE http://www.wessex-astro.org.uk/ Wessex Astro Society's Website Dorset UK Info, Meeting Dates, Sites & Maps Change 'news' to 'sewn' in my Reply address to avoid my spam filter. |
#6
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Windows 98SE shutdown woes
SteveR wrote:
| Graham W writes: | | |SteveR wrote: | I'm having a problem (well, several problems, possibly) with | shutting down Windows 98SE on a semi-new motherboard. | | [snip] | | Any ideas? | |Create a Bootlog.txt file at the next cold start and then shutdown. | |The file should show you where the process is failing to unhook/close |various bits of the OS. | |Load it into Wordpad and search for the string "fail" which should |find (at least) "ndis2sup" and "SDVXD" items. Any more should be |investigated. | | OK, I did that. "fail" appeared only on ndis2sup and SDVXD. On | shutdown, the termination section looked like this: | | ---BEGIN--- | Terminate = User | Terminate = Query Drivers | EndTerminate = Query Drivers | Terminate = Unload Network | EndTerminate = Unload Network | Terminate = Reset Display | EndTerminate = Reset Display | EndTerminate = User | Terminate = KERNEL | Terminate = RIT | EndTerminate = RIT | Terminate = Win32 | ---END--- The two failures are normal. I have those & a third. But here is what a Windows Troubleshooter has to say about the missing EndTerminate(s)... .......Quote Troubleshooter screen..... Is the problem listed in the Bootlog.txt file? To pinpoint the problem in the Bootlog.txt file 1. Use any text editor, such as Notepad, to examine the Bootlog.txt file for Terminate= entries. These entries are located at the end of the file and may provide clues to the cause of the problem. 2. For each Terminate= entry, find a matching EndTerminate= entry. + If the last line in the Bootlog.txt file is EndTerminate=KERNEL, Windows 98 shut down successfully. + If the last line in the Bootlog.txt file is one of the following entries, check the listed possible cause: Last line Possible cause ===================== ===================================== Terminate=Query Drivers Memory manager problem. Terminate=Unload Network Conflict with real-mode network driver in the Config.sys file. Terminate=Reset Display Video shadowing may need to be disabled. May also need an updated video driver. Terminate=RIT Timer-related problems with the sound card or an old mouse driver. Terminate=Win32 Problem with a 32-bit program blocking a thread. ......EOQ Troubleshooter screen........ It sounds like something is running in the background & blocking the shutdown. So... (a) Just before shutdown, does anything unusual show up in the "Ctrl-Alt-Del" window or at "START button, Run, MSInfo32, Software Environment, Running Tasks"? (b) Can you boot to Safe Mode & shutdown normally? Hold F5 as you boot, or hold CTRL for the Startup Menu, & select Safe Mode from that. If you can shutdown normally, then it may be something in the Normal Mode Startup Group that is the problem. So... "START button, Run, MSConfig" & turn off the Startup Group, Config.sys & Autoexec.bat. (Note: when you later turn them back on, all items in them will get checked. So, note what may be unchecked first.) Can you boot to Normal Mode & shutdown properly now? If so, there is some troubleshooting to do, using MSConfig... http://support.microsoft.com/default...b;en-us;281965 How to Troubleshoot Using the Msconfig Utility with Windows 98 (281965) - This article describes how to use the Microsoft System Configuration (Msconfig) utility to troubleshoot configuration errors in Windows 98 and Windows 98 Second Edition. BUT BE CAREFUL-- better not disable System.ini & Win.ini, because that can be trouble. Well, if you are sure of your Registry backups, actually those two can be recovered this way... (a) Boot to DOS. (Hold Ctrl for the Startup Menu, & select "Command Prompt Only".) (b) Scanreg /Restore (c) Ctrl-Alt Del to Windows. It will offer five dates. Choose the one of the last successful boot, to start. These backups are done at boot, not at shut down. This should be safe to do, if you haven't done anything to files in the mean time. This will not restore files other than those .ini's & the Registry. It only restores settings. | For reasons that remain unclear, the machine has now taken to hanging | on normal shutdown. | | On "Restart in MS-DOS mode", it still shuts down to the orange-word | screen, but not when logging. When logging a restart-to-DOS, it hangs | just like a normal shutdown. | | -- | SteveR | (throw away the dustbin, send to stever@... instead) | | This was found in family papers throughout the US: | http://www.chron.com/apps/comics/sho...e=Judge_Parker | | - This is hopeless, Mr Parker...I'm a complete klutz! | | - No, you're not, April, you've almost got it! | | - Okay...now what do I do? | | - Work them like a claw...and call me Randy! | | http://www.accidentalcreditor.org.uk/ -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR |
#7
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Windows 98SE shutdown woes
SteveR wrote:
| Graham W writes: | | |SteveR wrote: | I'm having a problem (well, several problems, possibly) with | shutting down Windows 98SE on a semi-new motherboard. | | [snip] | | Any ideas? | |Create a Bootlog.txt file at the next cold start and then shutdown. | |The file should show you where the process is failing to unhook/close |various bits of the OS. | |Load it into Wordpad and search for the string "fail" which should |find (at least) "ndis2sup" and "SDVXD" items. Any more should be |investigated. | | OK, I did that. "fail" appeared only on ndis2sup and SDVXD. On | shutdown, the termination section looked like this: | | ---BEGIN--- | Terminate = User | Terminate = Query Drivers | EndTerminate = Query Drivers | Terminate = Unload Network | EndTerminate = Unload Network | Terminate = Reset Display | EndTerminate = Reset Display | EndTerminate = User | Terminate = KERNEL | Terminate = RIT | EndTerminate = RIT | Terminate = Win32 | ---END--- The two failures are normal. I have those & a third. But here is what a Windows Troubleshooter has to say about the missing EndTerminate(s)... .......Quote Troubleshooter screen..... Is the problem listed in the Bootlog.txt file? To pinpoint the problem in the Bootlog.txt file 1. Use any text editor, such as Notepad, to examine the Bootlog.txt file for Terminate= entries. These entries are located at the end of the file and may provide clues to the cause of the problem. 2. For each Terminate= entry, find a matching EndTerminate= entry. + If the last line in the Bootlog.txt file is EndTerminate=KERNEL, Windows 98 shut down successfully. + If the last line in the Bootlog.txt file is one of the following entries, check the listed possible cause: Last line Possible cause ===================== ===================================== Terminate=Query Drivers Memory manager problem. Terminate=Unload Network Conflict with real-mode network driver in the Config.sys file. Terminate=Reset Display Video shadowing may need to be disabled. May also need an updated video driver. Terminate=RIT Timer-related problems with the sound card or an old mouse driver. Terminate=Win32 Problem with a 32-bit program blocking a thread. ......EOQ Troubleshooter screen........ It sounds like something is running in the background & blocking the shutdown. So... (a) Just before shutdown, does anything unusual show up in the "Ctrl-Alt-Del" window or at "START button, Run, MSInfo32, Software Environment, Running Tasks"? (b) Can you boot to Safe Mode & shutdown normally? Hold F5 as you boot, or hold CTRL for the Startup Menu, & select Safe Mode from that. If you can shutdown normally, then it may be something in the Normal Mode Startup Group that is the problem. So... "START button, Run, MSConfig" & turn off the Startup Group, Config.sys & Autoexec.bat. (Note: when you later turn them back on, all items in them will get checked. So, note what may be unchecked first.) Can you boot to Normal Mode & shutdown properly now? If so, there is some troubleshooting to do, using MSConfig... http://support.microsoft.com/default...b;en-us;281965 How to Troubleshoot Using the Msconfig Utility with Windows 98 (281965) - This article describes how to use the Microsoft System Configuration (Msconfig) utility to troubleshoot configuration errors in Windows 98 and Windows 98 Second Edition. BUT BE CAREFUL-- better not disable System.ini & Win.ini, because that can be trouble. Well, if you are sure of your Registry backups, actually those two can be recovered this way... (a) Boot to DOS. (Hold Ctrl for the Startup Menu, & select "Command Prompt Only".) (b) Scanreg /Restore (c) Ctrl-Alt Del to Windows. It will offer five dates. Choose the one of the last successful boot, to start. These backups are done at boot, not at shut down. This should be safe to do, if you haven't done anything to files in the mean time. This will not restore files other than those .ini's & the Registry. It only restores settings. | For reasons that remain unclear, the machine has now taken to hanging | on normal shutdown. | | On "Restart in MS-DOS mode", it still shuts down to the orange-word | screen, but not when logging. When logging a restart-to-DOS, it hangs | just like a normal shutdown. | | -- | SteveR | (throw away the dustbin, send to stever@... instead) | | This was found in family papers throughout the US: | http://www.chron.com/apps/comics/sho...e=Judge_Parker | | - This is hopeless, Mr Parker...I'm a complete klutz! | | - No, you're not, April, you've almost got it! | | - Okay...now what do I do? | | - Work them like a claw...and call me Randy! | | http://www.accidentalcreditor.org.uk/ -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR |
#8
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Windows 98SE shutdown
To: microsoft.public.win98.ge
SteveR wrote: I'm having a problem (well, several problems, possibly) with shutting down Windows 98SE on a semi-new motherboard. System: ECS NForce3A (v1.0A) motherboard (socket 754, NForce3 chipset) Sempron 3000+ (1.8GHz) 1GB stick of Crucial PC3200 DDR 40GB Maxtor disk PNY Geforce 6200 AGP/128MB SonicXplosion sound card (= Terratec Six-pack, says so on the back of the card) Netgear FA310TX ethernet USB 2.0 hub Silver biscuit writer I blew win98 on it, and everything was OK until I installed the sound card drivers. After that, "Start|Shutdown|Shutdown" drops to the black-and-orange "It's safe to switch off your computer" screen, and so does "Start|Shutdown|Restart in MS-DOS mode". (Expected results: power down, drop to a DOS prompt, respectively.) Restart works normally. I've googled for answers, and half the things to try seem inapplicable, as, for example, I don't have a "Plug and Play BIOS" in Device Manager. Nothing else on the lists seems to make a difference. It does seem to be specifically Windows 98SE (who knows, maybe plain Win98 as well), as Windows 2000 shuts down normally on the same hardware (by removable disk trays). A second machine with a different sound card (PCWorld own-brand 5.1 card) and network card (Netgear FA311) hangs on normal shutdown, and powers down on "shutdown-to-DOS". Any ideas? Create a Bootlog.txt file at the next cold start and then shutdown. The file should show you where the process is failing to unhook/close various bits of the OS. Load it into Wordpad and search for the string "fail" which should find (at least) "ndis2sup" and "SDVXD" items. Any more should be investigated. HNY & HTH -- Graham W http://www.gcw.org.uk/ PGM-FI page updated, Graphics Tutorial WIMBORNE http://www.wessex-astro.org.uk/ Wessex Astro Society's Website Dorset UK Info, Meeting Dates, Sites & Maps Change 'news' to 'sewn' in my Reply address to avoid my spam filter. --- * Synchronet * The Whitehouse BBS --- whitehouse.hulds.com --- check it out free usenet! --- Synchronet 3.15a-Win32 NewsLink 1.92 Time Warp of the Future BBS - telnet://time.synchro.net:24 |
#9
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Windows 98SE shutdown
To: microsoft.public.win98.ge
Graham W wrote: SteveR wrote: I'm having a problem (well, several problems, possibly) with shutting down Windows 98SE on a semi-new motherboard. System: ECS NForce3A (v1.0A) motherboard (socket 754, NForce3 chipset) Sempron 3000+ (1.8GHz) 1GB stick of Crucial PC3200 DDR 40GB Maxtor disk PNY Geforce 6200 AGP/128MB SonicXplosion sound card (= Terratec Six-pack, says so on the back of the card) Netgear FA310TX ethernet USB 2.0 hub Silver biscuit writer I blew win98 on it, and everything was OK until I installed the sound card drivers. After that, "Start|Shutdown|Shutdown" drops to the black-and-orange "It's safe to switch off your computer" screen, and so does "Start|Shutdown|Restart in MS-DOS mode". (Expected results: power down, drop to a DOS prompt, respectively.) Restart works normally. I've googled for answers, and half the things to try seem inapplicable, as, for example, I don't have a "Plug and Play BIOS" in Device Manager. Nothing else on the lists seems to make a difference. It does seem to be specifically Windows 98SE (who knows, maybe plain Win98 as well), as Windows 2000 shuts down normally on the same hardware (by removable disk trays). A second machine with a different sound card (PCWorld own-brand 5.1 card) and network card (Netgear FA311) hangs on normal shutdown, and powers down on "shutdown-to-DOS". Any ideas? Create a Bootlog.txt file at the next cold start and then shutdown. The file should show you where the process is failing to unhook/close various bits of the OS. Load it into Wordpad and search for the string "fail" which should find (at least) "ndis2sup" and "SDVXD" items. Any more should be investigated. This little program is handy for what you suggest: http://www.woundedmoon.org/win32/boo...alyzer123.html --- * Synchronet * The Whitehouse BBS --- whitehouse.hulds.com --- check it out free usenet! --- Synchronet 3.15a-Win32 NewsLink 1.92 Time Warp of the Future BBS - telnet://time.synchro.net:24 |
#10
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Windows 98SE shutdown
To: microsoft.public.win98.ge
SteveR wrote: Graham W writes: SteveR wrote: I'm having a problem (well, several problems, possibly) with shutting down Windows 98SE on a semi-new motherboard. [snip] Any ideas? Create a Bootlog.txt file at the next cold start and then shutdown. The file should show you where the process is failing to unhook/close various bits of the OS. Load it into Wordpad and search for the string "fail" which should find (at least) "ndis2sup" and "SDVXD" items. Any more should be investigated. OK, I did that. "fail" appeared only on ndis2sup and SDVXD. On shutdown, the termination section looked like this: ---BEGIN--- Terminate = User Terminate = Query Drivers EndTerminate = Query Drivers Terminate = Unload Network EndTerminate = Unload Network Terminate = Reset Display EndTerminate = Reset Display EndTerminate = User Terminate = KERNEL Terminate = RIT EndTerminate = RIT Terminate = Win32 ---END--- For reasons that remain unclear, the machine has now taken to hanging on normal shutdown. On "Restart in MS-DOS mode", it still shuts down to the orange-word screen, but not when logging. When logging a restart-to-DOS, it hangs just like a normal shutdown. Here's mine: Terminate = User Terminate = Query Drivers EndTerminate = Query Drivers Terminate = Unload Network EndTerminate = Unload Network Terminate = Reset Display EndTerminate = Reset Display EndTerminate = User Terminate = KERNEL Terminate = RIT EndTerminate = RIT Terminate = Win32 EndTerminate = Win32 EndTerminate = KERNEL --END-- So it looks like you have two items missing - the last two. How you might fix it I don't know but they are certainly good clues to mention when asking for further help. -- Graham W http://www.gcw.org.uk/ PGM-FI page updated, Graphics Tutorial WIMBORNE http://www.wessex-astro.org.uk/ Wessex Astro Society's Website Dorset UK Info, Meeting Dates, Sites & Maps Change 'news' to 'sewn' in my Reply address to avoid my spam filter. --- * Synchronet * The Whitehouse BBS --- whitehouse.hulds.com --- check it out free usenet! --- Synchronet 3.15a-Win32 NewsLink 1.92 Time Warp of the Future BBS - telnet://time.synchro.net:24 |
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