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scanner not scanning



 
 
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  #1  
Old March 13th 06, 08:21 PM posted to microsoft.public.windowsme.hardware
external usenet poster
 
Posts: n/a
Default scanner not scanning

I am using windows Me with an Epson stylus all in one printer. Epson
technical support said the Stimon driver is not up and running. We tried to
re-install everything but the yellow exclamation mark remains under device
manager. Any ideas how to do this or is there an update for this driver. My
video cam works but we unplugged it and moved the folder outside the system
in case it was interferring. It is connected directly to the USB in the back
of the tower. The printer and copy work just fine. so it's not the hardware.

  #3  
Old March 13th 06, 08:59 PM posted to microsoft.public.windowsme.hardware
external usenet poster
 
Posts: n/a
Default scanner not scanning

.... Epson technical support said the Stimon driver
is not up and running.


For starters, check-out both of the following KB articles and see if the
second fixes the problem.

"Description of Still Image Monitor (Stimon.exe)"
http://support.microsoft.com/kb/257815/en-us

"Error Message When You Start Computer: Stimon Caused an Invalid Page Fault
in Kernel32.dll"
http://support.microsoft.com/kb/306393/en-us

If not, try to give an error message report or other details of what EXACTLY
happens when you try to scan, e.g. does this only happen when you use the
scanner buttons. Does this also/only happen when you 'Import' your scanner
into one of your applications or try it thru' the Control Panel etc,. What
about the software application 'bundled' with your scanner.

BTW - which model of scanner/printer are you using and is it WinMe and USB
1.1 compatible?

Mart



"scanner not scanning" wrote
in message ...
I am using windows Me with an Epson stylus all in one printer. Epson
technical support said the Stimon driver is not up and running. We tried
to
re-install everything but the yellow exclamation mark remains under device
manager. Any ideas how to do this or is there an update for this driver.
My
video cam works but we unplugged it and moved the folder outside the
system
in case it was interferring. It is connected directly to the USB in the
back
of the tower. The printer and copy work just fine. so it's not the
hardware.



  #4  
Old March 13th 06, 09:06 PM posted to microsoft.public.windowsme.hardware
external usenet poster
 
Posts: n/a
Default scanner not scanning

The printer works just fine as does the copying part. Th drivers were
installed before it was plugged into the USB port and turned on. The Epson
support spent almost an hour with me re-installing etc. It is somehow the
problem in the stimon.exe and there is a yellow exclamation mark in the
device manager that we can't get rid of for the scanner to work. Is there a
way to replace this stimon.exe easily?

"Mike M" wrote:

Has the printer ever worked on the PC? Did you install the printer's
drivers before plugging it in?
--
Mike Maltby



scanner not scanning wrote:

I am using windows Me with an Epson stylus all in one printer. Epson
technical support said the Stimon driver is not up and running. We
tried to re-install everything but the yellow exclamation mark
remains under device manager. Any ideas how to do this or is there an
update for this driver. My video cam works but we unplugged it and
moved the folder outside the system in case it was interferring. It
is connected directly to the USB in the back of the tower. The
printer and copy work just fine. so it's not the hardware.



  #5  
Old March 13th 06, 09:13 PM posted to microsoft.public.windowsme.hardware
external usenet poster
 
Posts: n/a
Default scanner not scanning

I have read both articles and the second one on how to replace the
stimon.exe sounds somewhat daunting, especially if you make an error. What
exactly happens when I click on the scan icon, a message comes up saying
Epson Scan cannot be started. It is an Epson Sylus CX3810. I don't know of
any other way to get it activated. There aren't any scan buttons on the
printer itself, just to copy and they work just fine.

"Mart" wrote:

.... Epson technical support said the Stimon driver
is not up and running.


For starters, check-out both of the following KB articles and see if the
second fixes the problem.

"Description of Still Image Monitor (Stimon.exe)"
http://support.microsoft.com/kb/257815/en-us

"Error Message When You Start Computer: Stimon Caused an Invalid Page Fault
in Kernel32.dll"
http://support.microsoft.com/kb/306393/en-us

If not, try to give an error message report or other details of what EXACTLY
happens when you try to scan, e.g. does this only happen when you use the
scanner buttons. Does this also/only happen when you 'Import' your scanner
into one of your applications or try it thru' the Control Panel etc,. What
about the software application 'bundled' with your scanner.

BTW - which model of scanner/printer are you using and is it WinMe and USB
1.1 compatible?

Mart



"scanner not scanning" wrote
in message ...
I am using windows Me with an Epson stylus all in one printer. Epson
technical support said the Stimon driver is not up and running. We tried
to
re-install everything but the yellow exclamation mark remains under device
manager. Any ideas how to do this or is there an update for this driver.
My
video cam works but we unplugged it and moved the folder outside the
system
in case it was interferring. It is connected directly to the USB in the
back
of the tower. The printer and copy work just fine. so it's not the
hardware.




  #6  
Old March 13th 06, 09:36 PM posted to microsoft.public.windowsme.hardware
external usenet poster
 
Posts: n/a
Default scanner not scanning

Epson support spent almost an hour with me re-installing etc. It is
somehow the problem in the stimon.exe


In which case what is the error message?

somehow the problem in the stimon.exe and there is a yellow
exclamation mark in the device manager that we can't get rid of for
the scanner to work.


What exactly does the Device Manager say?
--
Mike Maltby



scanner not scanning wrote:

The printer works just fine as does the copying part. Th drivers were
installed before it was plugged into the USB port and turned on. The
Epson support spent almost an hour with me re-installing etc. It is
somehow the problem in the stimon.exe and there is a yellow
exclamation mark in the device manager that we can't get rid of for
the scanner to work. Is there a way to replace this stimon.exe easily?


  #7  
Old March 13th 06, 09:51 PM posted to microsoft.public.windowsme.hardware
external usenet poster
 
Posts: n/a
Default scanner not scanning

The CX3810 is not available in the UK but according to the Epson USA site,
:-

Operating Systems: Windows USB - Windows 98SE, Me, 2000 or XP and USB 2.0
compatible, so I ASS-U-ME that it is also USB 1.1 compatible.

Also, Epson's Troubleshooting Tech support for this model soon brings you
back to their contact number when shooting problems with the scanner g

However, the second KB article is not as daunting as it first seems. Print
the page out and have it to hand for reference.

BUT !! if in doubt, be sure that your System Restore is working OK and set a
SR point BEFORE you start. That way, if you make an error in your registry,
you can easily return to your SR point to correct it.

Mart


"scanner not scanning" wrote
in message ...
I have read both articles and the second one on how to replace the
stimon.exe sounds somewhat daunting, especially if you make an error. What
exactly happens when I click on the scan icon, a message comes up saying
Epson Scan cannot be started. It is an Epson Sylus CX3810. I don't know of
any other way to get it activated. There aren't any scan buttons on the
printer itself, just to copy and they work just fine.

"Mart" wrote:

.... Epson technical support said the Stimon driver
is not up and running.


For starters, check-out both of the following KB articles and see if the
second fixes the problem.

"Description of Still Image Monitor (Stimon.exe)"
http://support.microsoft.com/kb/257815/en-us

"Error Message When You Start Computer: Stimon Caused an Invalid Page
Fault
in Kernel32.dll"
http://support.microsoft.com/kb/306393/en-us

If not, try to give an error message report or other details of what
EXACTLY
happens when you try to scan, e.g. does this only happen when you use the
scanner buttons. Does this also/only happen when you 'Import' your
scanner
into one of your applications or try it thru' the Control Panel etc,.
What
about the software application 'bundled' with your scanner.

BTW - which model of scanner/printer are you using and is it WinMe and
USB
1.1 compatible?

Mart



"scanner not scanning"
wrote
in message ...
I am using windows Me with an Epson stylus all in one printer. Epson
technical support said the Stimon driver is not up and running. We
tried
to
re-install everything but the yellow exclamation mark remains under
device
manager. Any ideas how to do this or is there an update for this
driver.
My
video cam works but we unplugged it and moved the folder outside the
system
in case it was interferring. It is connected directly to the USB in the
back
of the tower. The printer and copy work just fine. so it's not the
hardware.






  #8  
Old March 13th 06, 10:05 PM posted to microsoft.public.windowsme.hardware
external usenet poster
 
Posts: n/a
Default scanner not scanning

I have printed the pages and will re-read them carefully and try it. What is
system restore and how so I set a SR (I assume System restore) point before I
start. The rest of the computer is working just fine and don't want to mess
it up.

"Mart" wrote:

The CX3810 is not available in the UK but according to the Epson USA site,
:-

Operating Systems: Windows USB - Windows 98SE, Me, 2000 or XP and USB 2.0
compatible, so I ASS-U-ME that it is also USB 1.1 compatible.

Also, Epson's Troubleshooting Tech support for this model soon brings you
back to their contact number when shooting problems with the scanner g

However, the second KB article is not as daunting as it first seems. Print
the page out and have it to hand for reference.

BUT !! if in doubt, be sure that your System Restore is working OK and set a
SR point BEFORE you start. That way, if you make an error in your registry,
you can easily return to your SR point to correct it.

Mart


"scanner not scanning" wrote
in message ...
I have read both articles and the second one on how to replace the
stimon.exe sounds somewhat daunting, especially if you make an error. What
exactly happens when I click on the scan icon, a message comes up saying
Epson Scan cannot be started. It is an Epson Sylus CX3810. I don't know of
any other way to get it activated. There aren't any scan buttons on the
printer itself, just to copy and they work just fine.

"Mart" wrote:

.... Epson technical support said the Stimon driver
is not up and running.

For starters, check-out both of the following KB articles and see if the
second fixes the problem.

"Description of Still Image Monitor (Stimon.exe)"
http://support.microsoft.com/kb/257815/en-us

"Error Message When You Start Computer: Stimon Caused an Invalid Page
Fault
in Kernel32.dll"
http://support.microsoft.com/kb/306393/en-us

If not, try to give an error message report or other details of what
EXACTLY
happens when you try to scan, e.g. does this only happen when you use the
scanner buttons. Does this also/only happen when you 'Import' your
scanner
into one of your applications or try it thru' the Control Panel etc,.
What
about the software application 'bundled' with your scanner.

BTW - which model of scanner/printer are you using and is it WinMe and
USB
1.1 compatible?

Mart



"scanner not scanning"
wrote
in message ...
I am using windows Me with an Epson stylus all in one printer. Epson
technical support said the Stimon driver is not up and running. We
tried
to
re-install everything but the yellow exclamation mark remains under
device
manager. Any ideas how to do this or is there an update for this
driver.
My
video cam works but we unplugged it and moved the folder outside the
system
in case it was interferring. It is connected directly to the USB in the
back
of the tower. The printer and copy work just fine. so it's not the
hardware.







  #9  
Old March 13th 06, 11:10 PM posted to microsoft.public.windowsme.hardware
external usenet poster
 
Posts: n/a
Default scanner not scanning

To use System Restore (SR).....which in case of a screwup on your end,
allows you to restore your computer to the state it was when you made
the Restore Point.....or to be clear....before you started mucking about
with the fix..

Start/Programs/Accessories/SystemTools/System Restore. Click on the
last one. That will bring up a screen with 3 choices....you want the
one that says "Create Restore Point" (or words to that effect). Click
on that and then for a title, put in "fixing scanner" or some such. OK
your way out and then continue with Mart's instructions.

SO....if something untoward happens (which is shouldn't), you can now go
back into System Restore and click on the button that says "Restore to
an Earlier Time" (or some such) and it will take your computer back to
prior to your mucking around.

Not terribly techie words, but I am sure you get the point, lol. I have
an Epson printer and it was really *touchy* to put on WinME. Not much
better on XP either.

Read up on SR in your Help section if you want to understand it better.

Cheers....Heather
And guys.....correct me if I left anything out. Doing most of this from
memory of WinME (dormant behind me, lol)
"scanner not scanning"
wrote in message
...
I have printed the pages and will re-read them carefully and try it.
What is
system restore and how so I set a SR (I assume System restore) point
before I
start. The rest of the computer is working just fine and don't want to
mess
it up.

"Mart" wrote:

The CX3810 is not available in the UK but according to the Epson USA
site,
:-

Operating Systems: Windows USB - Windows 98SE, Me, 2000 or XP and USB
2.0
compatible, so I ASS-U-ME that it is also USB 1.1 compatible.

Also, Epson's Troubleshooting Tech support for this model soon brings
you
back to their contact number when shooting problems with the scanner
g

However, the second KB article is not as daunting as it first seems.
Print
the page out and have it to hand for reference.

BUT !! if in doubt, be sure that your System Restore is working OK
and set a
SR point BEFORE you start. That way, if you make an error in your
registry,
you can easily return to your SR point to correct it.

Mart


"scanner not scanning"
wrote
in message ...
I have read both articles and the second one on how to replace the
stimon.exe sounds somewhat daunting, especially if you make an
error. What
exactly happens when I click on the scan icon, a message comes up
saying
Epson Scan cannot be started. It is an Epson Sylus CX3810. I don't
know of
any other way to get it activated. There aren't any scan buttons on
the
printer itself, just to copy and they work just fine.

"Mart" wrote:

.... Epson technical support said the Stimon driver
is not up and running.

For starters, check-out both of the following KB articles and see
if the
second fixes the problem.

"Description of Still Image Monitor (Stimon.exe)"
http://support.microsoft.com/kb/257815/en-us

"Error Message When You Start Computer: Stimon Caused an Invalid
Page
Fault
in Kernel32.dll"
http://support.microsoft.com/kb/306393/en-us

If not, try to give an error message report or other details of
what
EXACTLY
happens when you try to scan, e.g. does this only happen when you
use the
scanner buttons. Does this also/only happen when you 'Import' your
scanner
into one of your applications or try it thru' the Control Panel
etc,.
What
about the software application 'bundled' with your scanner.

BTW - which model of scanner/printer are you using and is it WinMe
and
USB
1.1 compatible?

Mart



"scanner not scanning"

wrote
in message
...
I am using windows Me with an Epson stylus all in one printer.
Epson
technical support said the Stimon driver is not up and running.
We
tried
to
re-install everything but the yellow exclamation mark remains
under
device
manager. Any ideas how to do this or is there an update for this
driver.
My
video cam works but we unplugged it and moved the folder outside
the
system
in case it was interferring. It is connected directly to the USB
in the
back
of the tower. The printer and copy work just fine. so it's not
the
hardware.










  #10  
Old March 13th 06, 11:13 PM posted to microsoft.public.windowsme.hardware
external usenet poster
 
Posts: n/a
Default scanner not scanning

PS....when you have to go back in time with System Restore, never go
back more than a week!! Plus you pick the day and time you want to
restore to.....it is not an automatic thing obviously. Then sit back
and let SR do its thing. It does reboot btw.

Heather

"scanner not scanning"
wrote in message
...
I have printed the pages and will re-read them carefully and try it.
What is
system restore and how so I set a SR (I assume System restore) point
before I
start. The rest of the computer is working just fine and don't want to
mess
it up.

"Mart" wrote:

The CX3810 is not available in the UK but according to the Epson USA
site,
:-

Operating Systems: Windows USB - Windows 98SE, Me, 2000 or XP and USB
2.0
compatible, so I ASS-U-ME that it is also USB 1.1 compatible.

Also, Epson's Troubleshooting Tech support for this model soon brings
you
back to their contact number when shooting problems with the scanner
g

However, the second KB article is not as daunting as it first seems.
Print
the page out and have it to hand for reference.

BUT !! if in doubt, be sure that your System Restore is working OK
and set a
SR point BEFORE you start. That way, if you make an error in your
registry,
you can easily return to your SR point to correct it.

Mart


"scanner not scanning"
wrote
in message ...
I have read both articles and the second one on how to replace the
stimon.exe sounds somewhat daunting, especially if you make an
error. What
exactly happens when I click on the scan icon, a message comes up
saying
Epson Scan cannot be started. It is an Epson Sylus CX3810. I don't
know of
any other way to get it activated. There aren't any scan buttons on
the
printer itself, just to copy and they work just fine.

"Mart" wrote:

.... Epson technical support said the Stimon driver
is not up and running.

For starters, check-out both of the following KB articles and see
if the
second fixes the problem.

"Description of Still Image Monitor (Stimon.exe)"
http://support.microsoft.com/kb/257815/en-us

"Error Message When You Start Computer: Stimon Caused an Invalid
Page
Fault
in Kernel32.dll"
http://support.microsoft.com/kb/306393/en-us

If not, try to give an error message report or other details of
what
EXACTLY
happens when you try to scan, e.g. does this only happen when you
use the
scanner buttons. Does this also/only happen when you 'Import' your
scanner
into one of your applications or try it thru' the Control Panel
etc,.
What
about the software application 'bundled' with your scanner.

BTW - which model of scanner/printer are you using and is it WinMe
and
USB
1.1 compatible?

Mart



"scanner not scanning"

wrote
in message
...
I am using windows Me with an Epson stylus all in one printer.
Epson
technical support said the Stimon driver is not up and running.
We
tried
to
re-install everything but the yellow exclamation mark remains
under
device
manager. Any ideas how to do this or is there an update for this
driver.
My
video cam works but we unplugged it and moved the folder outside
the
system
in case it was interferring. It is connected directly to the USB
in the
back
of the tower. The printer and copy work just fine. so it's not
the
hardware.









 




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