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#1
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scanner connection
I recently purchased a used scanner and it came with 3
installation discs. I installed it and it seemed to load to my computer hard drive , but when I try to open it from the desktop icon I get this message --" THE SHELL 32.DLL FILE islinked to missing export SHLWAPI.DLL:SH REG GET US VAUE A " What does this mean and can anyone help me? I am running windows 98 s.e. on microsoft internet explorer version 6.0, the scanner is visioneer paperport 3100b. I would appreciate any information. Billyboy |
#2
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scanner connection
I think the best way to explain this error message is to list an example and
then walk you through the troubleshooting logic I'd use. **Example**: The LOADWC.EXE file is linked to missing export SHLWAPI.DLL:wnsprintfA File one is expecting file number two to be able to do something which it cannot do. This generally means the second file was replaced with an older version which doesn't contain the functionality that first file was expecting to find. There's a possibility file number two is corrupt or missing but most likely an older version file is the cause. In either case, replace *your* file two with a current (or more current) version. For help finding a replacement file, go here and do a search: http://support.microsoft.com/service...on/dllinfo.asp Do a search on *your* file two and be sure to include the file extension (.dll). Once the results appear, locate the version of file two that your PC is using and work up the list. When you click on the more information link, you will find what product(s) that version of the .dll is contained in. This may give you a clue as to what version of the file should be there. For example, using the sample listed above, you find version 5.0.2614.3500 of the shlwapi.dll is on file and by checking the list of files, you find this version comes with W98SE. Going up the list, you find version 5.50.4134.600 is contained in IE 5.50. If you had updated your browser to IE5.5, there's the problem--the correct version of shlwapi.dll got overwritten by the copy with comes with W98SE. Finally, the troubleshooting information above centers on file two since it should most likely be the source of the problem; however, file one could be an incorrect version or it might be corrupt. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Billboy" wrote in message ... I recently purchased a used scanner and it came with 3 installation discs. I installed it and it seemed to load to my computer hard drive , but when I try to open it from the desktop icon I get this message --" THE SHELL 32.DLL FILE islinked to missing export SHLWAPI.DLL:SH REG GET US VAUE A " What does this mean and can anyone help me? I am running windows 98 s.e. on microsoft internet explorer version 6.0, the scanner is visioneer paperport 3100b. I would appreciate any information. Billyboy |
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