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#1
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failed intnet connection with anti-virus sware installed
I recently installed Norton IS 2004 but couldnt connect
to internet to activate as everytime I tried to dial up the PC froze. Intexp. fine once the antivirus software uninstalled. After reading similar horror stories on web decided that W98 (2nd ed) and NIS incompatible. Got refund and bought McAfee AV 2004 V.8. Installed yesterday and guess what?! Same problem - soon as tried to connect to internet PC froze and have had to uninstall the software. Please help - choice of running either internet or anti-virus software is not a good one! Peter England |
#2
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If you read thru some prior posts in this and other support newsgroups you
will find almost as many 'fix my macafee' as 'fix my norton' both are junk -- Adaware http://www.lavasoft.de spybot http://security.kolla.de AVG free antivirus http://www.grisoft.com Etrust/Vet/CA.online Antivirus scan http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/ Catalog of removal tools (1) http://www.pandasoftware.com/download/utilities/ Catalog of removal tools (2) http://www3.ca.com/securityadvisor/n...aspx?CID=40387 Blocking Unwanted Parasites with a Hosts file http://mvps.org/winhelp2002/hosts.htm links provided as a courtesy, read all instructions on the pages before use Grateful thanks to the authors/webmasters _ "Peter" wrote in message ... | I recently installed Norton IS 2004 but couldnt connect | to internet to activate as everytime I tried to dial up | the PC froze. Intexp. fine once the antivirus software | uninstalled. After reading similar horror stories on web | decided that W98 (2nd ed) and NIS incompatible. Got | refund and bought McAfee AV 2004 V.8. Installed | yesterday and guess what?! Same problem - soon as tried | to connect to internet PC froze and have had to uninstall | the software. Please help - choice of running either | internet or anti-virus software is not a good one! | | Peter | England |
#3
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Not so easy to find Bob. Just spend 2 hours and nothing
really on the point. These Newsgroups are positively Byzantine. If I cant fix this I may as well ditch the PC as run it without virus protection. Are you saying that other VP's (anything other than Norton/McAfee) will be ok? How do I get my money back unless I can prove that the problem is with the software and not my pc? Peter -----Original Message----- If you read thru some prior posts in this and other support newsgroups you will find almost as many 'fix my macafee' as 'fix my norton' both are junk -- Adaware http://www.lavasoft.de spybot http://security.kolla.de AVG free antivirus http://www.grisoft.com Etrust/Vet/CA.online Antivirus scan http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/ Catalog of removal tools (1) http://www.pandasoftware.com/download/utilities/ Catalog of removal tools (2) http://www3.ca.com/securityadvisor/n.../collateral.as px?CID=40387 Blocking Unwanted Parasites with a Hosts file http://mvps.org/winhelp2002/hosts.htm links provided as a courtesy, read all instructions on the pages before use Grateful thanks to the authors/webmasters _ "Peter" wrote in message ... | I recently installed Norton IS 2004 but couldnt connect | to internet to activate as everytime I tried to dial up | the PC froze. Intexp. fine once the antivirus software | uninstalled. After reading similar horror stories on web | decided that W98 (2nd ed) and NIS incompatible. Got | refund and bought McAfee AV 2004 V.8. Installed | yesterday and guess what?! Same problem - soon as tried | to connect to internet PC froze and have had to uninstall | the software. Please help - choice of running either | internet or anti-virus software is not a good one! | | Peter | England . |
#4
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IE freezes:
http://inetexplorer.mvps.org/answers3.htm#freezing Try removing and reinstalling DUN and TCP/IP http://support.microsoft.com/default...;en-us;Q181599 -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "Peter" wrote in message ... I recently installed Norton IS 2004 but couldnt connect to internet to activate as everytime I tried to dial up the PC froze. Intexp. fine once the antivirus software uninstalled. After reading similar horror stories on web decided that W98 (2nd ed) and NIS incompatible. Got refund and bought McAfee AV 2004 V.8. Installed yesterday and guess what?! Same problem - soon as tried to connect to internet PC froze and have had to uninstall the software. Please help - choice of running either internet or anti-virus software is not a good one! Peter England |
#5
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Err,thanks Sandi, I really dont think that your average
home user could cope with all that!! I'll get some help. Is it actually possible to finally get Norton of McAfee up and running or is it all a "wild goose chase" and I'll end up ditching the software? Are these problems common? Are there better virus protection packages available that wont cause these problems? Peter -----Original Message----- IE freezes: http://inetexplorer.mvps.org/answers3.htm#freezing Try removing and reinstalling DUN and TCP/IP http://support.microsoft.com/default.aspx?scid=kb;en- us;Q181599 -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "Peter" wrote in message ... I recently installed Norton IS 2004 but couldnt connect to internet to activate as everytime I tried to dial up the PC froze. Intexp. fine once the antivirus software uninstalled. After reading similar horror stories on web decided that W98 (2nd ed) and NIS incompatible. Got refund and bought McAfee AV 2004 V.8. Installed yesterday and guess what?! Same problem - soon as tried to connect to internet PC froze and have had to uninstall the software. Please help - choice of running either internet or anti-virus software is not a good one! Peter England . |
#6
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Personally I wouldn't touch McAfee and Norton with the proverbial barge
pole. ETrust (also known as Vet software) is far gentler on your system. I am worried that you may have some malware on your system that is damaging Norton and McAfee. Perhaps Trend Micro's online scan will be successful for you. http://housecall.trendmicro.com/ -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org wrote in message ... Err,thanks Sandi, I really dont think that your average home user could cope with all that!! I'll get some help. Is it actually possible to finally get Norton of McAfee up and running or is it all a "wild goose chase" and I'll end up ditching the software? Are these problems common? Are there better virus protection packages available that wont cause these problems? Peter -----Original Message----- IE freezes: http://inetexplorer.mvps.org/answers3.htm#freezing Try removing and reinstalling DUN and TCP/IP http://support.microsoft.com/default.aspx?scid=kb;en- us;Q181599 -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "Peter" wrote in message ... I recently installed Norton IS 2004 but couldnt connect to internet to activate as everytime I tried to dial up the PC froze. Intexp. fine once the antivirus software uninstalled. After reading similar horror stories on web decided that W98 (2nd ed) and NIS incompatible. Got refund and bought McAfee AV 2004 V.8. Installed yesterday and guess what?! Same problem - soon as tried to connect to internet PC froze and have had to uninstall the software. Please help - choice of running either internet or anti-virus software is not a good one! Peter England . |
#7
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Thanks, tried Housecall but got clean bill of health. I
noticed that although uninstalling Norton, a file search found several Norton/symantec folders/files. Should I delete all these - even if on boot up I get system messages saying that I have deleted files needed to run certain applications? Peter -----Original Message----- Personally I wouldn't touch McAfee and Norton with the proverbial barge pole. ETrust (also known as Vet software) is far gentler on your system. I am worried that you may have some malware on your system that is damaging Norton and McAfee. Perhaps Trend Micro's online scan will be successful for you. http://housecall.trendmicro.com/ -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org wrote in message ... Err,thanks Sandi, I really dont think that your average home user could cope with all that!! I'll get some help. Is it actually possible to finally get Norton of McAfee up and running or is it all a "wild goose chase" and I'll end up ditching the software? Are these problems common? Are there better virus protection packages available that wont cause these problems? Peter -----Original Message----- IE freezes: http://inetexplorer.mvps.org/answers3.htm#freezing Try removing and reinstalling DUN and TCP/IP http://support.microsoft.com/default.aspx?scid=kb;en- us;Q181599 -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "Peter" wrote in message .. . I recently installed Norton IS 2004 but couldnt connect to internet to activate as everytime I tried to dial up the PC froze. Intexp. fine once the antivirus software uninstalled. After reading similar horror stories on web decided that W98 (2nd ed) and NIS incompatible. Got refund and bought McAfee AV 2004 V.8. Installed yesterday and guess what?! Same problem - soon as tried to connect to internet PC froze and have had to uninstall the software. Please help - choice of running either internet or anti-virus software is not a good one! Peter England . . |
#8
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Its hard to tell without the precise messages Peter. I can tell you from
experience that just becuase you have 'uninstalled' Norton, that does not mean that it is actually gone in such as way as to make it safe to remove their folders. -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "Peter" wrote in message ... Thanks, tried Housecall but got clean bill of health. I noticed that although uninstalling Norton, a file search found several Norton/symantec folders/files. Should I delete all these - even if on boot up I get system messages saying that I have deleted files needed to run certain applications? Peter -----Original Message----- Personally I wouldn't touch McAfee and Norton with the proverbial barge pole. ETrust (also known as Vet software) is far gentler on your system. I am worried that you may have some malware on your system that is damaging Norton and McAfee. Perhaps Trend Micro's online scan will be successful for you. http://housecall.trendmicro.com/ -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org wrote in message ... Err,thanks Sandi, I really dont think that your average home user could cope with all that!! I'll get some help. Is it actually possible to finally get Norton of McAfee up and running or is it all a "wild goose chase" and I'll end up ditching the software? Are these problems common? Are there better virus protection packages available that wont cause these problems? Peter -----Original Message----- IE freezes: http://inetexplorer.mvps.org/answers3.htm#freezing Try removing and reinstalling DUN and TCP/IP http://support.microsoft.com/default.aspx?scid=kb;en- us;Q181599 -- _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "Peter" wrote in message . .. I recently installed Norton IS 2004 but couldnt connect to internet to activate as everytime I tried to dial up the PC froze. Intexp. fine once the antivirus software uninstalled. After reading similar horror stories on web decided that W98 (2nd ed) and NIS incompatible. Got refund and bought McAfee AV 2004 V.8. Installed yesterday and guess what?! Same problem - soon as tried to connect to internet PC froze and have had to uninstall the software. Please help - choice of running either internet or anti-virus software is not a good one! Peter England . . |
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