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#1
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pci card not installed yet still recognized
I was trying to install a pci sound card but never could
get it to work, probably had the wrong drivers. Since then I have installed a different sound card and I have gotten it to work properly. The sound card isn't my problem anymore. My problem is that Windows still recognizes a PCI Multimedia sound card in device manager. Every card that I have installed is accounted for. The only cards installed are video, networking, and sound/modem but Windows also recognizes an unknown sound card that is not even connected. I have removed the unknown device by going to device manager and then clicking on the card and clicking remove. However, when I reboot my computer Windows recognizes the card and prompts me to install the drivers for it. After I click cancel, the device is listed again under device manager. This problem does not hinder my computer or cause any problems with me using the computer it is just an annoyance that I would like to solve. Any suggestions are appreciated. Thanks. |
#2
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pci card not installed yet still recognized
brad wrote:
I was trying to install a pci sound card but never could get it to work, probably had the wrong drivers. Since then I have installed a different sound card and I have gotten it to work properly. The sound card isn't my problem anymore. My problem is that Windows still recognizes a PCI Multimedia sound card in device manager. Every card that I have installed is accounted for. The only cards installed are video, networking, and sound/modem but Windows also recognizes an unknown sound card that is not even connected. I have removed the unknown device by going to device manager and then clicking on the card and clicking remove. However, when I reboot my computer Windows recognizes the card and prompts me to install the drivers for it. After I click cancel, the device is listed again under device manager. This problem does not hinder my computer or cause any problems with me using the computer it is just an annoyance that I would like to solve. Any suggestions are appreciated. Thanks. Hi, Do you have on-board sound (built into the motherboard)also? Even though it's not a PCI card, that's how it will be identified. If you have that, you will need to disable it in BIOS, usually listed under "Integrated Peripherals" or something to that effect. Uninstall any software that was installed with the "failed" sound card(not the working sound card), if there is any listed for it in Add/Remove Programs. Boot into safe mode (press F8 at boot, before the Windows logo) and remove any "ghost" devices listed under sound/game controllers in Device Manager. mm |
#3
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pci card not installed yet still recognized
I went into the bios to disable the onboard sound
controller and it only allows me to change the IRQ. There is no option for disabling this device. -----Original Message----- brad wrote: I was trying to install a pci sound card but never could get it to work, probably had the wrong drivers. Since then I have installed a different sound card and I have gotten it to work properly. The sound card isn't my problem anymore. My problem is that Windows still recognizes a PCI Multimedia sound card in device manager. Every card that I have installed is accounted for. The only cards installed are video, networking, and sound/modem but Windows also recognizes an unknown sound card that is not even connected. I have removed the unknown device by going to device manager and then clicking on the card and clicking remove. However, when I reboot my computer Windows recognizes the card and prompts me to install the drivers for it. After I click cancel, the device is listed again under device manager. This problem does not hinder my computer or cause any problems with me using the computer it is just an annoyance that I would like to solve. Any suggestions are appreciated. Thanks. Hi, Do you have on-board sound (built into the motherboard) also? Even though it's not a PCI card, that's how it will be identified. If you have that, you will need to disable it in BIOS, usually listed under "Integrated Peripherals" or something to that effect. Uninstall any software that was installed with the "failed" sound card(not the working sound card), if there is any listed for it in Add/Remove Programs. Boot into safe mode (press F8 at boot, before the Windows logo) and remove any "ghost" devices listed under sound/game controllers in Device Manager. mm . |
#4
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pci card not installed yet still recognized
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#5
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pci card not installed yet still recognized
MM has good advice. Do it first. After that, if it still shows up,
examine it in Device Manager (D-Clk for Properties) to see what drivers it may be using. Also, carefully scroll through the voluminous "C:\Windows\Inf" folder, to see whether it has an .inf you can DEFINITIVELY identify to belong to the unwanted sound device. Open the ..inf in Notepad for examination. Perhaps post it, if not prohibitively large. (NOTE: it won't be "UNKNOWN.INF". Leave that one alone.) Likely, it will bear the name of the device you wish to eliminate. Search your Registry for a mention of that .inf, by it's name. Search also for a mention of each driver you determine to belong ONLY to that unwanted card. Also, the .inf may hold other items to search for. Report what you have discovered. Note, Registry searches will be slow, unless you have a third party tool for it... http://www.pcmag.com/ PCMag's "Registry Detective" (take "RegEdit+ too) is better than a naked RegEdit search, because it will only find an item once, if there is a "mirror" elsewhere. Also, it will find items in binary fields, which RegEdit does not. Finally, it finds ALL matches in 10 seconds & puts them ALL to the screen. There is a Details button for further examination of the Key. The search criteria can be adjusted and narrowed in various ways. There is a button to click that will get one into RegEdit+ (or RegEdit) open to that Key. I only wish there were an easy way to copy/post the Keys that were found in the search. -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "brad" wrote in message ... | I was trying to install a pci sound card but never could | get it to work, probably had the wrong drivers. Since then | I have installed a different sound card and I have gotten | it to work properly. The sound card isn't my problem | anymore. | | My problem is that Windows still recognizes a PCI | Multimedia sound card in device manager. Every card that I | have installed is accounted for. The only cards installed | are video, networking, and sound/modem but Windows also | recognizes an unknown sound card that is not even | connected. | | I have removed the unknown device by going to device | manager and then clicking on the card and clicking remove. | However, when I reboot my computer Windows recognizes the | card and prompts me to install the drivers for it. After I | click cancel, the device is listed again under device | manager. | | This problem does not hinder my computer or cause any | problems with me using the computer it is just an | annoyance that I would like to solve. | | Any suggestions are appreciated. Thanks. |
#6
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pci card not installed yet still recognized
Hi, Well, that's different. Do you know the make/model of your PC or even better the motherboard itself? Post them here if you have them. You can disable the device in Device Manager by checking the "disable in this hardware profile" box and unchecking the "exists in all hardware profiles" box for now, even though it's not the same as disabling it in BIOS. Okay, I did what you suggested and now in the device manager it has a yellow question mark with a red x which is what I am guessing is supposed to happen. As far as the PC goes it is a Compaq 5736 with what I can only assume is a Compaq manufactured motherboard with VIA chipset. This PC has not been the easiest to fix and get fully running probably becuase of its age. Thanks again mm . |
#7
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pci card not installed yet still recognized
brad wrote:
Hi, Well, that's different. Do you know the make/model of your PC or even better the motherboard itself? Post them here if you have them. You can disable the device in Device Manager by checking the "disable in this hardware profile" box and unchecking the "exists in all hardware profiles" box for now, even though it's not the same as disabling it in BIOS. Okay, I did what you suggested and now in the device manager it has a yellow question mark with a red x which is what I am guessing is supposed to happen. As far as the PC goes it is a Compaq 5736 with what I can only assume is a Compaq manufactured motherboard with VIA chipset. This PC has not been the easiest to fix and get fully running probably becuase of its age. Thanks again mm . Hi, Oh, a Compaq. That explains everything. They list 3 different versions at Compaq's site; one with a Celeron CPU, one with an AMD and one with a Pentium 3. Only the Pentium 3 shows a jumper for the on-board audio, so if your model has a Pentium 3 CPU, there's a jumper you ned to set to disable the on-board audio. This URL has a drawing of it: http://www.compaq.com/athome/support...00/sbwtut.html If it's not a P3, you'll need to post back with the serial number, which should be located on the back or in front under the drive cover. And yes, the Device manager should show as it does right now. After you set the jumper, assuming you have one to set, boot into safe mode and go to device manager and remove the device if it's still there. Reboot again and it should be gone. Please make sure you unplug the computer before messing with the internals. If you need more help with what to do with the jumper, just post back. mm |
#8
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pci card not installed yet still recognized
Cool thanks for the help and the url you suggested. The
Compaq is a P3. That helps in understanding more about the computer. I will try what you suggested and let you know if that solves the problem In the meantime, I do have another problem that could be easy or difficult and I am not quite sure which one yet. Here it goes. Dell Dimension 4400 I turn the computer on and the green light in the power button turns on like normal; however, nothing else turns on. There is no sound of a hard drive humming and there are no sounds from the internal speaker. Best Buy suggested that it is a hard drive or motherboard problem but there is a fee to examine it. Could it be a power source problem. I haven't spent much time with it yet but if nothing turns on... Again any suggestions would be great and thanks again for you help thus far. Let me know if you need any other additional info. -----Original Message----- brad wrote: Hi, Well, that's different. Do you know the make/model of your PC or even better the motherboard itself? Post them here if you have them. You can disable the device in Device Manager by checking the "disable in this hardware profile" box and unchecking the "exists in all hardware profiles" box for now, even though it's not the same as disabling it in BIOS. Okay, I did what you suggested and now in the device manager it has a yellow question mark with a red x which is what I am guessing is supposed to happen. As far as the PC goes it is a Compaq 5736 with what I can only assume is a Compaq manufactured motherboard with VIA chipset. This PC has not been the easiest to fix and get fully running probably becuase of its age. Thanks again mm . Hi, Oh, a Compaq. That explains everything. They list 3 different versions at Compaq's site; one with a Celeron CPU, one with an AMD and one with a Pentium 3. Only the Pentium 3 shows a jumper for the on-board audio, so if your model has a Pentium 3 CPU, there's a jumper you ned to set to disable the on-board audio. This URL has a drawing of it: http://www.compaq.com/athome/support...00/sbwtut.html If it's not a P3, you'll need to post back with the serial number, which should be located on the back or in front under the drive cover. And yes, the Device manager should show as it does right now. After you set the jumper, assuming you have one to set, boot into safe mode and go to device manager and remove the device if it's still there. Reboot again and it should be gone. Please make sure you unplug the computer before messing with the internals. If you need more help with what to do with the jumper, just post back. mm . |
#9
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pci card not installed yet still recognized
brad wrote:
Cool thanks for the help and the url you suggested. The Compaq is a P3. That helps in understanding more about the computer. I will try what you suggested and let you know if that solves the problem In the meantime, I do have another problem that could be easy or difficult and I am not quite sure which one yet. Here it goes. Dell Dimension 4400 I turn the computer on and the green light in the power button turns on like normal; however, nothing else turns on. There is no sound of a hard drive humming and there are no sounds from the internal speaker. Best Buy suggested that it is a hard drive or motherboard problem but there is a fee to examine it. Could it be a power source problem. I haven't spent much time with it yet but if nothing turns on... Again any suggestions would be great and thanks again for you help thus far. Let me know if you need any other additional info. Hi, The jumpers will definitely solve the sound card issue. Jumpers are placed across pins protruding from the motherboard. The pins will be in groups of 2 or more. As an example, a group of 3 pins, the jumper is set across pins 1 and 2, and to change the setting you may need to place it over pins 2 and 3, or remove it(sometimes it is "stored" in place by being put over just 1 pin). A set of 2 pins is usually pretty straight forward; it's either over both pins or none(possibly stored over 1 pin as mentioned before). Again, if you need more help, just post back. As far as the other computer, there could be several things that are wrong. If it just the hard drive that has failed, you should still be able to boot to a floppy. But you should also still get some sounds from the system speaker, which leads me to believe it's not the hard drive. Before you take it in, open up the case(PC unplugged) and check for loose cable and things like that. If the PC is still under warranty, try Dell's tech support(and enjoy talking to Apu). Otherwise, it's one of those things that's pretty difficult to diagnose without having the PC to look at. Could be a faulty internal power supply, bad motherboard or any number of things, including a loose power cord or bad electrical outlet. Do post back with what you find out though. Glad the Compaq info was helpful to you. mm |
#10
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pci card not installed yet still recognized
brad wrote in message ... Cool thanks for the help and the url you suggested. The Compaq is a P3. That helps in understanding more about the computer. I will try what you suggested and let you know if that solves the problem In the meantime, I do have another problem that could be easy or difficult and I am not quite sure which one yet. Here it goes. Dell Dimension 4400 I turn the computer on and the green light in the power button turns on like normal; however, nothing else turns on. There is no sound of a hard drive humming and there are no sounds from the internal speaker. Best Buy suggested that it is a hard drive or motherboard problem but there is a fee to examine it. Could it be a power source problem. I haven't spent much time with it yet but if nothing turns on... Again any suggestions would be great and thanks again for you help thus far. Let me know if you need any other additional info. Trying a boot disk will go a long way towards tracking down the cause of the problem, and may eliminate the motherboard and/or hard drive and/or power supply from the list of suspects. You are running from an external power brick, and not the internal battery? |
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