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pci card not installed yet still recognized



 
 
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  #1  
Old June 22nd 04, 10:56 PM
brad
external usenet poster
 
Posts: n/a
Default pci card not installed yet still recognized

I was trying to install a pci sound card but never could
get it to work, probably had the wrong drivers. Since then
I have installed a different sound card and I have gotten
it to work properly. The sound card isn't my problem
anymore.

My problem is that Windows still recognizes a PCI
Multimedia sound card in device manager. Every card that I
have installed is accounted for. The only cards installed
are video, networking, and sound/modem but Windows also
recognizes an unknown sound card that is not even
connected.

I have removed the unknown device by going to device
manager and then clicking on the card and clicking remove.
However, when I reboot my computer Windows recognizes the
card and prompts me to install the drivers for it. After I
click cancel, the device is listed again under device
manager.

This problem does not hinder my computer or cause any
problems with me using the computer it is just an
annoyance that I would like to solve.

Any suggestions are appreciated. Thanks.
  #2  
Old June 23rd 04, 12:42 AM
Mostly Me (MM)
external usenet poster
 
Posts: n/a
Default pci card not installed yet still recognized

brad wrote:
I was trying to install a pci sound card but never could
get it to work, probably had the wrong drivers. Since then
I have installed a different sound card and I have gotten
it to work properly. The sound card isn't my problem
anymore.

My problem is that Windows still recognizes a PCI
Multimedia sound card in device manager. Every card that I
have installed is accounted for. The only cards installed
are video, networking, and sound/modem but Windows also
recognizes an unknown sound card that is not even
connected.

I have removed the unknown device by going to device
manager and then clicking on the card and clicking remove.
However, when I reboot my computer Windows recognizes the
card and prompts me to install the drivers for it. After I
click cancel, the device is listed again under device
manager.

This problem does not hinder my computer or cause any
problems with me using the computer it is just an
annoyance that I would like to solve.

Any suggestions are appreciated. Thanks.


Hi,

Do you have on-board sound (built into the motherboard)also? Even though
it's not a PCI card, that's how it will be identified. If you have that,
you will need to disable it in BIOS, usually listed under "Integrated
Peripherals" or something to that effect.

Uninstall any software that was installed with the "failed" sound
card(not the working sound card), if there is any listed for it in
Add/Remove Programs.

Boot into safe mode (press F8 at boot, before the Windows logo) and
remove any "ghost" devices listed under sound/game controllers in Device
Manager.

mm


  #3  
Old June 23rd 04, 02:45 AM
external usenet poster
 
Posts: n/a
Default pci card not installed yet still recognized

I went into the bios to disable the onboard sound
controller and it only allows me to change the IRQ. There
is no option for disabling this device.


-----Original Message-----
brad wrote:
I was trying to install a pci sound card but never

could
get it to work, probably had the wrong drivers. Since

then
I have installed a different sound card and I have

gotten
it to work properly. The sound card isn't my problem
anymore.

My problem is that Windows still recognizes a PCI
Multimedia sound card in device manager. Every card

that I
have installed is accounted for. The only cards

installed
are video, networking, and sound/modem but Windows also
recognizes an unknown sound card that is not even
connected.

I have removed the unknown device by going to device
manager and then clicking on the card and clicking

remove.
However, when I reboot my computer Windows recognizes

the
card and prompts me to install the drivers for it.

After I
click cancel, the device is listed again under device
manager.

This problem does not hinder my computer or cause any
problems with me using the computer it is just an
annoyance that I would like to solve.

Any suggestions are appreciated. Thanks.


Hi,

Do you have on-board sound (built into the motherboard)

also? Even though
it's not a PCI card, that's how it will be identified. If

you have that,
you will need to disable it in BIOS, usually listed

under "Integrated
Peripherals" or something to that effect.

Uninstall any software that was installed with

the "failed" sound
card(not the working sound card), if there is any listed

for it in
Add/Remove Programs.

Boot into safe mode (press F8 at boot, before the Windows

logo) and
remove any "ghost" devices listed under sound/game

controllers in Device
Manager.

mm


.

  #5  
Old June 23rd 04, 04:08 AM
PCR
external usenet poster
 
Posts: n/a
Default pci card not installed yet still recognized

MM has good advice. Do it first. After that, if it still shows up,
examine it in Device Manager (D-Clk for Properties) to see what drivers
it may be using. Also, carefully scroll through the voluminous
"C:\Windows\Inf" folder, to see whether it has an .inf you can
DEFINITIVELY identify to belong to the unwanted sound device. Open the
..inf in Notepad for examination. Perhaps post it, if not prohibitively
large. (NOTE: it won't be "UNKNOWN.INF". Leave that one alone.) Likely,
it will bear the name of the device you wish to eliminate.

Search your Registry for a mention of that .inf, by it's name. Search
also for a mention of each driver you determine to belong ONLY to that
unwanted card. Also, the .inf may hold other items to search for. Report
what you have discovered.

Note, Registry searches will be slow, unless you have a third party tool
for it...

http://www.pcmag.com/
PCMag's "Registry Detective" (take "RegEdit+ too) is better than a naked
RegEdit search, because it will only find an item once, if there is a
"mirror" elsewhere. Also, it will find items in binary fields, which
RegEdit does not. Finally, it finds ALL matches in 10 seconds & puts
them ALL to the screen. There is a Details button for further
examination of the Key. The search criteria can be adjusted and narrowed
in various ways. There is a button to click that will get one into
RegEdit+ (or RegEdit) open to that Key. I only wish there were an easy
way to copy/post the Keys that were found in the search.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"brad" wrote in message
...
| I was trying to install a pci sound card but never could
| get it to work, probably had the wrong drivers. Since then
| I have installed a different sound card and I have gotten
| it to work properly. The sound card isn't my problem
| anymore.
|
| My problem is that Windows still recognizes a PCI
| Multimedia sound card in device manager. Every card that I
| have installed is accounted for. The only cards installed
| are video, networking, and sound/modem but Windows also
| recognizes an unknown sound card that is not even
| connected.
|
| I have removed the unknown device by going to device
| manager and then clicking on the card and clicking remove.
| However, when I reboot my computer Windows recognizes the
| card and prompts me to install the drivers for it. After I
| click cancel, the device is listed again under device
| manager.
|
| This problem does not hinder my computer or cause any
| problems with me using the computer it is just an
| annoyance that I would like to solve.
|
| Any suggestions are appreciated. Thanks.


  #6  
Old June 24th 04, 07:44 AM
brad
external usenet poster
 
Posts: n/a
Default pci card not installed yet still recognized


Hi,

Well, that's different. Do you know the make/model of

your PC or even
better the motherboard itself? Post them here if you have

them. You can
disable the device in Device Manager by checking

the "disable in this
hardware profile" box and unchecking the "exists in all

hardware
profiles" box for now, even though it's not the same as

disabling it in
BIOS.


Okay, I did what you suggested and now in the device
manager it has a yellow question mark with a red x which
is what I am guessing is supposed to happen.

As far as the PC goes it is a Compaq 5736 with what I can
only assume is a Compaq manufactured motherboard with VIA
chipset. This PC has not been the easiest to fix and get
fully running probably becuase of its age.
Thanks again
mm
.

  #7  
Old June 24th 04, 12:10 PM
Mostly Me (MM)
external usenet poster
 
Posts: n/a
Default pci card not installed yet still recognized

brad wrote:
Hi,

Well, that's different. Do you know the make/model of


your PC or even

better the motherboard itself? Post them here if you have


them. You can

disable the device in Device Manager by checking


the "disable in this

hardware profile" box and unchecking the "exists in all


hardware

profiles" box for now, even though it's not the same as


disabling it in

BIOS.



Okay, I did what you suggested and now in the device
manager it has a yellow question mark with a red x which
is what I am guessing is supposed to happen.

As far as the PC goes it is a Compaq 5736 with what I can
only assume is a Compaq manufactured motherboard with VIA
chipset. This PC has not been the easiest to fix and get
fully running probably becuase of its age.
Thanks again

mm
.

Hi,

Oh, a Compaq. That explains everything.

They list 3 different versions at Compaq's site; one with a Celeron CPU,
one with an AMD and one with a Pentium 3. Only the Pentium 3 shows a
jumper for the on-board audio, so if your model has a Pentium 3 CPU,
there's a jumper you ned to set to disable the on-board audio.

This URL has a drawing of it:
http://www.compaq.com/athome/support...00/sbwtut.html

If it's not a P3, you'll need to post back with the serial number, which
should be located on the back or in front under the drive cover.

And yes, the Device manager should show as it does right now. After you
set the jumper, assuming you have one to set, boot into safe mode and go
to device manager and remove the device if it's still there. Reboot
again and it should be gone.

Please make sure you unplug the computer before messing with the
internals. If you need more help with what to do with the jumper, just
post back.

mm
  #8  
Old June 25th 04, 05:30 AM
brad
external usenet poster
 
Posts: n/a
Default pci card not installed yet still recognized

Cool thanks for the help and the url you suggested. The
Compaq is a P3. That helps in understanding more about the
computer. I will try what you suggested and let you know
if that solves the problem

In the meantime, I do have another problem that could be
easy or difficult and I am not quite sure which one yet.
Here it goes.

Dell Dimension 4400
I turn the computer on and the green light in the power
button turns on like normal; however, nothing else turns
on. There is no sound of a hard drive humming and there
are no sounds from the internal speaker.

Best Buy suggested that it is a hard drive or motherboard
problem but there is a fee to examine it.

Could it be a power source problem. I haven't spent much
time with it yet but if nothing turns on...

Again any suggestions would be great and thanks again for
you help thus far.

Let me know if you need any other additional info.
-----Original Message-----
brad wrote:
Hi,

Well, that's different. Do you know the make/model of


your PC or even

better the motherboard itself? Post them here if you

have

them. You can

disable the device in Device Manager by checking


the "disable in this

hardware profile" box and unchecking the "exists in all


hardware

profiles" box for now, even though it's not the same as


disabling it in

BIOS.



Okay, I did what you suggested and now in the device
manager it has a yellow question mark with a red x

which
is what I am guessing is supposed to happen.

As far as the PC goes it is a Compaq 5736 with what I

can
only assume is a Compaq manufactured motherboard with

VIA
chipset. This PC has not been the easiest to fix and

get
fully running probably becuase of its age.
Thanks again

mm
.

Hi,

Oh, a Compaq. That explains everything.

They list 3 different versions at Compaq's site; one with

a Celeron CPU,
one with an AMD and one with a Pentium 3. Only the

Pentium 3 shows a
jumper for the on-board audio, so if your model has a

Pentium 3 CPU,
there's a jumper you ned to set to disable the on-board

audio.

This URL has a drawing of it:
http://www.compaq.com/athome/support...00/sbwtut.html

If it's not a P3, you'll need to post back with the

serial number, which
should be located on the back or in front under the drive

cover.

And yes, the Device manager should show as it does right

now. After you
set the jumper, assuming you have one to set, boot into

safe mode and go
to device manager and remove the device if it's still

there. Reboot
again and it should be gone.

Please make sure you unplug the computer before messing

with the
internals. If you need more help with what to do with the

jumper, just
post back.

mm
.

  #9  
Old June 25th 04, 12:28 PM
Mostly Me (MM)
external usenet poster
 
Posts: n/a
Default pci card not installed yet still recognized

brad wrote:
Cool thanks for the help and the url you suggested. The
Compaq is a P3. That helps in understanding more about the
computer. I will try what you suggested and let you know
if that solves the problem

In the meantime, I do have another problem that could be
easy or difficult and I am not quite sure which one yet.
Here it goes.

Dell Dimension 4400
I turn the computer on and the green light in the power
button turns on like normal; however, nothing else turns
on. There is no sound of a hard drive humming and there
are no sounds from the internal speaker.

Best Buy suggested that it is a hard drive or motherboard
problem but there is a fee to examine it.

Could it be a power source problem. I haven't spent much
time with it yet but if nothing turns on...

Again any suggestions would be great and thanks again for
you help thus far.

Let me know if you need any other additional info.



Hi,

The jumpers will definitely solve the sound card issue. Jumpers are
placed across pins protruding from the motherboard. The pins will be in
groups of 2 or more. As an example, a group of 3 pins, the jumper is set
across pins 1 and 2, and to change the setting you may need to place it
over pins 2 and 3, or remove it(sometimes it is "stored" in place by
being put over just 1 pin). A set of 2 pins is usually pretty straight
forward; it's either over both pins or none(possibly stored over 1 pin
as mentioned before). Again, if you need more help, just post back.

As far as the other computer, there could be several things that are
wrong. If it just the hard drive that has failed, you should still be
able to boot to a floppy. But you should also still get some sounds from
the system speaker, which leads me to believe it's not the hard drive.

Before you take it in, open up the case(PC unplugged) and check for
loose cable and things like that. If the PC is still under warranty, try
Dell's tech support(and enjoy talking to Apu). Otherwise, it's one of
those things that's pretty difficult to diagnose without having the PC
to look at. Could be a faulty internal power supply, bad motherboard or
any number of things, including a loose power cord or bad electrical
outlet. Do post back with what you find out though.

Glad the Compaq info was helpful to you.

mm
  #10  
Old June 25th 04, 07:27 PM
Hugh Candlin
external usenet poster
 
Posts: n/a
Default pci card not installed yet still recognized


brad wrote in message ...
Cool thanks for the help and the url you suggested. The
Compaq is a P3. That helps in understanding more about the
computer. I will try what you suggested and let you know
if that solves the problem

In the meantime, I do have another problem that could be
easy or difficult and I am not quite sure which one yet.
Here it goes.

Dell Dimension 4400
I turn the computer on and the green light in the power
button turns on like normal; however, nothing else turns
on. There is no sound of a hard drive humming and there
are no sounds from the internal speaker.

Best Buy suggested that it is a hard drive or motherboard
problem but there is a fee to examine it.

Could it be a power source problem. I haven't spent much
time with it yet but if nothing turns on...

Again any suggestions would be great and thanks again for
you help thus far.

Let me know if you need any other additional info.


Trying a boot disk will go a long way towards tracking down
the cause of the problem, and may eliminate the motherboard
and/or hard drive and/or power supply from the list of suspects.

You are running from an external power brick,
and not the internal battery?


 




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