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#1
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Still cannot Install Media Player 9 Update
I keep trying to start it, but it does not start downloading. It just sits
there with no progress on download. If I cancel out of it, it crashes Explorer. What setting in the firewall could cause this problem? Maybe something happened since the last update, but Update always worked ok previously. Tony |
#2
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Still cannot Install Media Player 9 Update
Firewall *might* be the issue. Surely it's easy to test.
Otherwise, I suggest you use the Windows Updates Catalogue. At Windows Updates, click on Personalize. Enable the Catalogue. Save the change and then go to the catalogue. Choose the proper OS (and if you want to make it quicker, choose Advanced search and narrow the date to the last month.) Should come up with the proper patch. Download and then install. -- Gary S. Terhune MS MVP Shell/User "TonyK" wrote in message ... I keep trying to start it, but it does not start downloading. It just sits there with no progress on download. If I cancel out of it, it crashes Explorer. What setting in the firewall could cause this problem? Maybe something happened since the last update, but Update always worked ok previously. Tony |
#3
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Still cannot Install Media Player 9 Update
Thanks for the response but even when I did that it would not download. But
I found the problem. There is a Microsoft support bulletin about this issue. I followed the instructions & ran Mcrepair.exe. After that I was able to download. "Gary S. Terhune" wrote in message ... Firewall *might* be the issue. Surely it's easy to test. Otherwise, I suggest you use the Windows Updates Catalogue. At Windows Updates, click on Personalize. Enable the Catalogue. Save the change and then go to the catalogue. Choose the proper OS (and if you want to make it quicker, choose Advanced search and narrow the date to the last month.) Should come up with the proper patch. Download and then install. -- Gary S. Terhune MS MVP Shell/User "TonyK" wrote in message ... I keep trying to start it, but it does not start downloading. It just sits there with no progress on download. If I cancel out of it, it crashes Explorer. What setting in the firewall could cause this problem? Maybe something happened since the last update, but Update always worked ok previously. Tony |
#4
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Still cannot Install Media Player 9 Update
Cool! Do you have the URL for that bulletin? Or the KB or bulletin number?
I'd like to have a look at it. -- Gary S. Terhune MS MVP Shell/User "TonyK" wrote in message ... Thanks for the response but even when I did that it would not download. But I found the problem. There is a Microsoft support bulletin about this issue. I followed the instructions & ran Mcrepair.exe. After that I was able to download. "Gary S. Terhune" wrote in message ... Firewall *might* be the issue. Surely it's easy to test. Otherwise, I suggest you use the Windows Updates Catalogue. At Windows Updates, click on Personalize. Enable the Catalogue. Save the change and then go to the catalogue. Choose the proper OS (and if you want to make it quicker, choose Advanced search and narrow the date to the last month.) Should come up with the proper patch. Download and then install. -- Gary S. Terhune MS MVP Shell/User "TonyK" wrote in message ... I keep trying to start it, but it does not start downloading. It just sits there with no progress on download. If I cancel out of it, it crashes Explorer. What setting in the firewall could cause this problem? Maybe something happened since the last update, but Update always worked ok previously. Tony |
#5
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Still cannot Install Media Player 9 Update
http://support.microsoft.com/?kbid=836929
"Gary S. Terhune" wrote in message ... Cool! Do you have the URL for that bulletin? Or the KB or bulletin number? I'd like to have a look at it. -- Gary S. Terhune MS MVP Shell/User "TonyK" wrote in message ... Thanks for the response but even when I did that it would not download. But I found the problem. There is a Microsoft support bulletin about this issue. I followed the instructions & ran Mcrepair.exe. After that I was able to download. "Gary S. Terhune" wrote in message ... Firewall *might* be the issue. Surely it's easy to test. Otherwise, I suggest you use the Windows Updates Catalogue. At Windows Updates, click on Personalize. Enable the Catalogue. Save the change and then go to the catalogue. Choose the proper OS (and if you want to make it quicker, choose Advanced search and narrow the date to the last month.) Should come up with the proper patch. Download and then install. -- Gary S. Terhune MS MVP Shell/User "TonyK" wrote in message ... I keep trying to start it, but it does not start downloading. It just sits there with no progress on download. If I cancel out of it, it crashes Explorer. What setting in the firewall could cause this problem? Maybe something happened since the last update, but Update always worked ok previously. Tony |
#6
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Still cannot Install Media Player 9 Update
Thanks!!!
-- Gary S. Terhune MS MVP Shell/User "powerstation" wrote in message ... http://support.microsoft.com/?kbid=836929 "Gary S. Terhune" wrote in message ... Cool! Do you have the URL for that bulletin? Or the KB or bulletin number? I'd like to have a look at it. -- Gary S. Terhune MS MVP Shell/User "TonyK" wrote in message ... Thanks for the response but even when I did that it would not download. But I found the problem. There is a Microsoft support bulletin about this issue. I followed the instructions & ran Mcrepair.exe. After that I was able to download. "Gary S. Terhune" wrote in message ... Firewall *might* be the issue. Surely it's easy to test. Otherwise, I suggest you use the Windows Updates Catalogue. At Windows Updates, click on Personalize. Enable the Catalogue. Save the change and then go to the catalogue. Choose the proper OS (and if you want to make it quicker, choose Advanced search and narrow the date to the last month.) Should come up with the proper patch. Download and then install. -- Gary S. Terhune MS MVP Shell/User "TonyK" wrote in message ... I keep trying to start it, but it does not start downloading. It just sits there with no progress on download. If I cancel out of it, it crashes Explorer. What setting in the firewall could cause this problem? Maybe something happened since the last update, but Update always worked ok previously. Tony |
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