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#1
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NO one has an answer for me?
I have a blue screen that says" can not find or load required file
KRNL386.EXE the file was not found system halted" I can do absolutely nothing. it does not start in safe mode and all I can do to get to another screen is step by step all of which is greek to me and only gets me to another screen which says the same thing Is there anyone that has a clue because I am a moron |
#2
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NO one has an answer for me?
Tom Obernesser wrote:
I have a blue screen that says" can not find or load required file KRNL386.EXE the file was not found system halted" I can do absolutely nothing. it does not start in safe mode and all I can do to get to another screen is step by step all of which is greek to me and only gets me to another screen which says the same thing Is there anyone that has a clue because I am a moron Hi Tom, I don't know why you should be calling yourself a moron for getting an error message. If you have a WindowsME boot floppy (or can make one on the computer that you're on now or go to www.bootdisk.com and download one) you can type in SCANREG /RESTORE and pick a Registry restore point from the last few times you booted up (maximum of 5), or if that's not an option (or as an alternative) SCANREG /FIX See if that does any good. Rick I don't think I've ever seen somebody ignored on purpose... but there's only maybe 2 or 3 people who regularly post here that know what they're talking about all the time and 4-5 who know what they're talking about some of the time and most of the rest of us just help you to figure it out if it's not too difficult. |
#3
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NO one has an answer for me?
"Tom Obernesser" wrote:
I have a blue screen that says" can not find or load required file KRNL386.EXE the file was not found system halted" I can do absolutely nothing. it does not start in safe mode and all I can do to get to another screen is step by step all of which is greek to me and only gets me to another screen which says the same thing Is there anyone that has a clue because I am a moron Boot your computer with your WindowsMe emergency startup disk and have the Windows Me installation disk handy. While the computer is booting from the emergency startup disk watch the screen carefully. Near the end of the bootup process it will tell you which drive letter has been assigned to the CDROM drive. It will likely be different than the letter that is used by Windows for the CDROM drive. When the computer has finished booting and has stopped at the A:\ prompt enter the following command: DIR C:\KRNL386.EXE /S /P It may take a couple of minutes to process the command (it is searching the entire hard drive). If it reports "file not found" then we need to replace the file from the Windows Me CD. If it finds the file then that indicates that there is some other problem involved and we need to pursue that further. In that event post the information about the krnl386.exe file back here, including the location, file size, and file date. Assuming that it reports "file not found": Put the Windows Me CDROM disk into the drive. The following sample commands assume that the boot disk has assigned drive letter E: to the CDROM drive. Enter the following commands: PATH C:\WINDOWS;C:\WINDOWS\COMMAND E: CD\WIN9X EXTRACT /Y /A /L C:\WINDOWS\SYSTEM WIN_16.CAB KRNL386.EXE When the file has been replaced and the system has returned to the command prompt remove the boot disk and the Windows Me and then press Ctrl+Alt+Delete to reboot the computer. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca "The reason computer chips are so small is computers don't eat much." |
#4
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NO one has an answer for me?
On Mon, 28 Jun 2004 21:54:45 -0700, "Tom Obernesser"
Correction: No one has a nice quick easy answer you will like ....because there are some hairy causes for this sort of thing. I have a blue screen that says" can not find or load required file KRNL386.EXE the file was not found system halted" See http://cquirke.mvps.org/pccrisis.htm - don't write to the system or attempt to run Windows until you verify your hardware's OK etc. -------------------- ----- ---- --- -- - - - - No, perfection is not an entrance requirement. We'll settle for integrity and humility -------------------- ----- ---- --- -- - - - - |
#5
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NO one has an answer for me?
Have did try to use the boot disk? If so did you follow
one of the set of instructions from one of the previous posts? If you need to get back into windows to save anything then you could repair windows through using another install over the other original version. Just follow the prompts. Good Luck. -----Original Message----- On Mon, 28 Jun 2004 21:54:45 -0700, "Tom Obernesser" Correction: No one has a nice quick easy answer you will like ....because there are some hairy causes for this sort of thing. I have a blue screen that says" can not find or load required file KRNL386.EXE the file was not found system halted" See http://cquirke.mvps.org/pccrisis.htm - don't write to the system or attempt to run Windows until you verify your hardware's OK etc. -------------------- ----- ---- --- -- - - - - No, perfection is not an entrance requirement. We'll settle for integrity and humility -------------------- ----- ---- --- -- - - - - . |
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