Error message re KRNL386.exe ??

Can anyone throw any light on what this might mean.................
I had just opened my Excel programme & received the error
message............
"Excel caused a general protection fault in module KRNL386.exe at
0002:00003589"

I have found an Application file located in Windows\System named KRNL386 :
Properties describes it as "Windows Kernel core component" : Attributes:
Archive.

I am often receiving Error messages when going to Excel & which tell me
"Excel will now close"

Glad of any enlightenment anyone can offer. I still have a lot to learn
about my Windows ME System.
Thanks.

Carole

http://www.aumha.org/win4/a/kernel32.htm

I recommend uninstalling Excel and reinstalling it and then using MS Office
Updates to get the Excel updates.

--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Carole" Carole@aWindowsMESystem wrote in message
...
Can anyone throw any light on what this might mean.................
I had just opened my Excel programme & received the error
message............
"Excel caused a general protection fault in module KRNL386.exe at
0002:00003589"

I have found an Application file located in Windows\System named KRNL386
:
Properties describes it as "Windows Kernel core component" : Attributes:
Archive.

I am often receiving Error messages when going to Excel & which tell me
"Excel will now close"

Glad of any enlightenment anyone can offer. I still have a lot to learn
about my Windows ME System.
Thanks.

Carole

It looks like a problem with Excel rather than Windows ME and you may
be better off at an Excel or Office group.
What version of Excel or Office have you installed?

....Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.windowsme.new-user, "Carole"
Carole@aWindowsMESystem wrote:

Can anyone throw any light on what this might mean.................
I had just opened my Excel programme & received the error
message............
"Excel caused a general protection fault in module KRNL386.exe at
0002:00003589"

I have found an Application file located in Windows\System named KRNL386 :
Properties describes it as "Windows Kernel core component" : Attributes:
Archive.

I am often receiving Error messages when going to Excel & which tell me
"Excel will now close"

Glad of any enlightenment anyone can offer. I still have a lot to learn
about my Windows ME System.
Thanks.

Carole

I can throw a little light - it is always good to increase your RAM memory
chips to 512 or 1024 depending on if you can afford it or if your PC will be
around a while or if you can find it at a rebate price at CompUSA or
BestBuy.

You will find much more info at:
http://mvp.support.microsoft.com/
=======================================
"Imagination...is the irrepressible revolutionist."

Regards, Gary 'Doc' Adams in New Orleans

http://military.accaw.org
~ Read to Learn - Write to Think ~
=======================================
"Carole" Carole@aWindowsMESystem wrote in message
...
Can anyone throw any light on what this might mean.................
I had just opened my Excel programme & received the error
message............
"Excel caused a general protection fault in module KRNL386.exe at
0002:00003589"

I have found an Application file located in Windows\System named KRNL386
:
Properties describes it as "Windows Kernel core component" : Attributes:
Archive.

I am often receiving Error messages when going to Excel & which tell me
"Excel will now close"

Glad of any enlightenment anyone can offer. I still have a lot to learn
about my Windows ME System.
Thanks.

Carole

Thank you Jack, your comments taken on board. I'll give it a little while
longer, as everything seems to be running smoothly at present - since I
disabled the PCHealth files. That was discussed in another thread in this
newsgroup - so thought I would give it a try. And thank you for the very
useful URLs.

Carole

"Jack E Martinelli" wrote in
message..........
http://www.aumha.org/win4/a/kernel32.htm

I recommend uninstalling Excel and reinstalling it and then using MS
Office
Updates to get the Excel updates.

Thank you for your comments Alan. Appreciated & understood.
I've now found the Microsoft Office newsgroups via the web-pages but I'll be
blowed if I can find anything that tells me the name of the news-server I
need to set it up in Outlook Express. Everything seemed much more straight
forward when I found the Windows ME newsgroup. There must be a different
server name for the Office groups.
I have Office 2000.
Have disabled PCHealth files & must say that my system seems to be behaving
itself since I did that !!
I'm sure I have enough health protection via my anti-virus & firewall
software anyway.

Carole

Original message.......
Sent: Saturday, June 04, 2005 4:04 PM
Subject: Error message re KRNL386.exe ??

Alan Edwards wrote..........

It looks like a problem with Excel rather than Windows ME and you may
be better off at an Excel or Office group.
What version of Excel or Office have you installed?

....Alan

Thanks Doc,

Your comments taken on-board & much appreciated.
Will see how it goes.

Regards,
Carole in Blackburn, Lancashire, England


wrote in message
I can throw a little light - it is always good to increase your RAM memory
chips to 512 or 1024 depending on if you can afford it or if your PC will
be
around a while or if you can find it at a rebate price at CompUSA or
BestBuy.

You will find much more info at:
http://mvp.support.microsoft.com/
=======================================
"Imagination...is the irrepressible revolutionist."

Regards, Gary 'Doc' Adams in New Orleans

Carole

Click on this link, it will set up an OE account for you.
From there you can subscribe to any of the MS newsgroups.

George Gee (not far away in Bolton)


*Carole* has posted this message:

Thank you for your comments Alan. Appreciated & understood.
I've now found the Microsoft Office newsgroups via the web-pages but
I'll be blowed if I can find anything that tells me the name of the
news-server I need to set it up in Outlook Express. Everything
seemed much more straight forward when I found the Windows ME
newsgroup. There must be a different server name for the Office
groups.
I have Office 2000.
Have disabled PCHealth files & must say that my system seems to be
behaving itself since I did that !!
I'm sure I have enough health protection via my anti-virus & firewall
software anyway.

Carole

Original message.......
Sent: Saturday, June 04, 2005 4:04 PM
Subject: Error message re KRNL386.exe ??

Alan Edwards wrote..........

It looks like a problem with Excel rather than Windows ME and you may
be better off at an Excel or Office group.
What version of Excel or Office have you installed?

...Alan

Carole

I probably misunderstood your post, I see you *are* using OE.
If you go to Tools Newsgroups, is there anything there that grabs your
fancy?


George Gee



*George Gee* has posted this message:

Carole

Click on this link, it will set up an OE account for you.
From there you can subscribe to any of the MS newsgroups.

George Gee (not far away in Bolton)


*Carole* has posted this message:

Thank you for your comments Alan. Appreciated & understood.
I've now found the Microsoft Office newsgroups via the web-pages but
I'll be blowed if I can find anything that tells me the name of the
news-server I need to set it up in Outlook Express. Everything
seemed much more straight forward when I found the Windows ME
newsgroup. There must be a different server name for the Office
groups.
I have Office 2000.
Have disabled PCHealth files & must say that my system seems to be
behaving itself since I did that !!
I'm sure I have enough health protection via my anti-virus & firewall
software anyway.

Carole

Original message.......
Sent: Saturday, June 04, 2005 4:04 PM
Subject: Error message re KRNL386.exe ??

Alan Edwards wrote..........

It looks like a problem with Excel rather than Windows ME and you may
be better off at an Excel or Office group.
What version of Excel or Office have you installed?

...Alan

Carolyn Jones left Lancashire, England in 1799 and moved to S.C. then New
Orleans and became my ggggrandmother. Then all of us delete the temp files
that build up in C:\Windows\Temp\ and also in XP under the %username% temp
files which helps also.

You will find much more info at:
http://mvp.support.microsoft.com/
=======================================
"Imagination...is the irrepressible revolutionist."

Regards, Gary 'Doc' Adams in New Orleans

http://military.accaw.org
~ Read to Learn - Write to Think ~
=======================================
"Carole" Carole@aWindowsMESystem wrote in message
...
Thanks Doc,

Your comments taken on-board & much appreciated.
Will see how it goes.

Regards,
Carole in Blackburn, Lancashire, England


wrote in message
I can throw a little light - it is always good to increase your RAM
memory
chips to 512 or 1024 depending on if you can afford it or if your PC will
be
around a while or if you can find it at a rebate price at CompUSA or
BestBuy.

You will find much more info at:
http://mvp.support.microsoft.com/
=======================================
"Imagination...is the irrepressible revolutionist."

Regards, Gary 'Doc' Adams in New Orleans