If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
explorer caused page fault resulting in blue screen of death
Hello group,
Upon booting up my Compaq Presario with Win 98 2nd Edition, I get the Windows screen that stays on for a couple of minutes then followed by the "blue screen of death", then "explorer caused and invalid page fault in module explorer.exe.at 019f:00401f31" message. I have tried using the Win 98 install disk, my rescue floppy disks ("A" drive doesn't respond to the rescue disks. This problem occured ofter my Norton Anti virus subscription ran out, and I used the anti virus portion of an unused Norton's security anti-viral XP disk. It scanned my system at "clean of infection and chose 8 "at risk" files" being ad ware oriented. It suggested deleting these files, which I did. Upon restarting the system I have a "comatose" computer. Is there a way to get past the "blue screen of death" to remove the virus software or re-install Win 98 2nd Ed? Just to mention Explorer 6 is the version I have. Any help you may offer this technology challanged baby boomer would be appreciated. |
#2
|
|||
|
|||
format,clean install win98, install your drivers from the compaq's
cds..avoid norton,avoid internet explorer 6 in the future.. "signsatd" wrote in message ... Hello group, Upon booting up my Compaq Presario with Win 98 2nd Edition, I get the Windows screen that stays on for a couple of minutes then followed by the "blue screen of death", then "explorer caused and invalid page fault in module explorer.exe.at 019f:00401f31" message. I have tried using the Win 98 install disk, my rescue floppy disks ("A" drive doesn't respond to the rescue disks. This problem occured ofter my Norton Anti virus subscription ran out, and I used the anti virus portion of an unused Norton's security anti-viral XP disk. It scanned my system at "clean of infection and chose 8 "at risk" files" being ad ware oriented. It suggested deleting these files, which I did. Upon restarting the system I have a "comatose" computer. Is there a way to get past the "blue screen of death" to remove the virus software or re-install Win 98 2nd Ed? Just to mention Explorer 6 is the version I have. Any help you may offer this technology challanged baby boomer would be appreciated. |
#3
|
|||
|
|||
Use the technique described in this article to get into the system to do
repairs: Recovering From a Failed Internet Explorer Upgrade in Windows 98 http://support.microsoft.com/default...b;en-us;249191 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "signsatd" wrote in message ... Hello group, Upon booting up my Compaq Presario with Win 98 2nd Edition, I get the Windows screen that stays on for a couple of minutes then followed by the "blue screen of death", then "explorer caused and invalid page fault in module explorer.exe.at 019f:00401f31" message. I have tried using the Win 98 install disk, my rescue floppy disks ("A" drive doesn't respond to the rescue disks. This problem occured ofter my Norton Anti virus subscription ran out, and I used the anti virus portion of an unused Norton's security anti-viral XP disk. It scanned my system at "clean of infection and chose 8 "at risk" files" being ad ware oriented. It suggested deleting these files, which I did. Upon restarting the system I have a "comatose" computer. Is there a way to get past the "blue screen of death" to remove the virus software or re-install Win 98 2nd Ed? Just to mention Explorer 6 is the version I have. Any help you may offer this technology challanged baby boomer would be appreciated. |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Help! Windows98 & Explorer gone mad in safe mode. | Sybil Fox | General | 45 | September 26th 04 09:01 PM |
"EXPLORER has caused an invalid page fault in module USER.EXE at 0003:00009914 | Mitch | General | 1 | July 18th 04 07:56 PM |
unknown? | genX | Software & Applications | 4 | July 11th 04 01:36 PM |
EXPLORER caused an invalid page fault | Don | Software & Applications | 1 | June 27th 04 04:49 AM |
EXPLORER caused an invalid page fault | MileHarHigh | General | 1 | June 23rd 04 05:40 AM |