failed intnet connection with anti-virus sware installed

I recently installed Norton IS 2004 but couldnt connect
to internet to activate as everytime I tried to dial up
the PC froze. Intexp. fine once the antivirus software
uninstalled. After reading similar horror stories on web
decided that W98 (2nd ed) and NIS incompatible. Got
refund and bought McAfee AV 2004 V.8. Installed
yesterday and guess what?! Same problem - soon as tried
to connect to internet PC froze and have had to uninstall
the software. Please help - choice of running either
internet or anti-virus software is not a good one!

Peter
England

If you read thru some prior posts in this and other support newsgroups you
will find almost as many 'fix my macafee' as 'fix my norton' both are junk

--
Adaware http://www.lavasoft.de
spybot http://security.kolla.de
AVG free antivirus http://www.grisoft.com
Etrust/Vet/CA.online Antivirus scan
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/
Catalog of removal tools (1) http://www.pandasoftware.com/download/utilities/
Catalog of removal tools (2)
http://www3.ca.com/securityadvisor/n...aspx?CID=40387
Blocking Unwanted Parasites with a Hosts file
http://mvps.org/winhelp2002/hosts.htm
links provided as a courtesy, read all instructions on the pages before use
Grateful thanks to the authors/webmasters
_
"Peter" wrote in message
...
| I recently installed Norton IS 2004 but couldnt connect
| to internet to activate as everytime I tried to dial up
| the PC froze. Intexp. fine once the antivirus software
| uninstalled. After reading similar horror stories on web
| decided that W98 (2nd ed) and NIS incompatible. Got
| refund and bought McAfee AV 2004 V.8. Installed
| yesterday and guess what?! Same problem - soon as tried
| to connect to internet PC froze and have had to uninstall
| the software. Please help - choice of running either
| internet or anti-virus software is not a good one!
|
| Peter
| England

Not so easy to find Bob. Just spend 2 hours and nothing
really on the point. These Newsgroups are positively
Byzantine. If I cant fix this I may as well ditch the PC
as run it without virus protection. Are you saying that
other VP's (anything other than Norton/McAfee) will be
ok? How do I get my money back unless I can prove that
the problem is with the software and not my pc?

Peter
-----Original Message-----
If you read thru some prior posts in this and other
support newsgroups you
will find almost as many 'fix my macafee' as 'fix my
norton' both are junk

--
Adaware http://www.lavasoft.de
spybot http://security.kolla.de
AVG free antivirus http://www.grisoft.com
Etrust/Vet/CA.online Antivirus scan
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Panda online AntiVirus scan
http://www.pandasoftware.com/ActiveScan/
Catalog of removal tools (1)
http://www.pandasoftware.com/download/utilities/
Catalog of removal tools (2)
http://www3.ca.com/securityadvisor/n.../collateral.as
px?CID=40387
Blocking Unwanted Parasites with a Hosts file
http://mvps.org/winhelp2002/hosts.htm
links provided as a courtesy, read all instructions on
the pages before use
Grateful thanks to the authors/webmasters
_
"Peter" wrote in
message
...
| I recently installed Norton IS 2004 but couldnt connect
| to internet to activate as everytime I tried to dial up
| the PC froze. Intexp. fine once the antivirus software
| uninstalled. After reading similar horror stories on
web
| decided that W98 (2nd ed) and NIS incompatible. Got
| refund and bought McAfee AV 2004 V.8. Installed
| yesterday and guess what?! Same problem - soon as
tried
| to connect to internet PC froze and have had to
uninstall
| the software. Please help - choice of running either
| internet or anti-virus software is not a good one!
|
| Peter
| England


.

IE freezes:
http://inetexplorer.mvps.org/answers3.htm#freezing

Try removing and reinstalling DUN and TCP/IP
http://support.microsoft.com/default...;en-us;Q181599

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"Peter" wrote in message
...
I recently installed Norton IS 2004 but couldnt connect
to internet to activate as everytime I tried to dial up
the PC froze. Intexp. fine once the antivirus software
uninstalled. After reading similar horror stories on web
decided that W98 (2nd ed) and NIS incompatible. Got
refund and bought McAfee AV 2004 V.8. Installed
yesterday and guess what?! Same problem - soon as tried
to connect to internet PC froze and have had to uninstall
the software. Please help - choice of running either
internet or anti-virus software is not a good one!

Peter
England

Err,thanks Sandi, I really dont think that your average
home user could cope with all that!! I'll get some
help. Is it actually possible to finally get Norton of
McAfee up and running or is it all a "wild goose chase"
and I'll end up ditching the software? Are these
problems common? Are there better virus protection
packages available that wont cause these problems?

Peter

-----Original Message-----
IE freezes:
http://inetexplorer.mvps.org/answers3.htm#freezing

Try removing and reinstalling DUN and TCP/IP
http://support.microsoft.com/default.aspx?scid=kb;en-
us;Q181599

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"Peter" wrote in
message
...
I recently installed Norton IS 2004 but couldnt connect
to internet to activate as everytime I tried to dial up
the PC froze. Intexp. fine once the antivirus software
uninstalled. After reading similar horror stories on
web
decided that W98 (2nd ed) and NIS incompatible. Got
refund and bought McAfee AV 2004 V.8. Installed
yesterday and guess what?! Same problem - soon as
tried
to connect to internet PC froze and have had to
uninstall
the software. Please help - choice of running either
internet or anti-virus software is not a good one!

Peter
England

.

Personally I wouldn't touch McAfee and Norton with the proverbial barge
pole. ETrust (also known as Vet software) is far gentler on your system.

I am worried that you may have some malware on your system that is damaging
Norton and McAfee. Perhaps Trend Micro's online scan will be successful for
you.
http://housecall.trendmicro.com/

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

wrote in message
...
Err,thanks Sandi, I really dont think that your average
home user could cope with all that!! I'll get some
help. Is it actually possible to finally get Norton of
McAfee up and running or is it all a "wild goose chase"
and I'll end up ditching the software? Are these
problems common? Are there better virus protection
packages available that wont cause these problems?

Peter

-----Original Message-----
IE freezes:
http://inetexplorer.mvps.org/answers3.htm#freezing

Try removing and reinstalling DUN and TCP/IP
http://support.microsoft.com/default.aspx?scid=kb;en-
us;Q181599

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"Peter" wrote in
message
...
I recently installed Norton IS 2004 but couldnt connect
to internet to activate as everytime I tried to dial up
the PC froze. Intexp. fine once the antivirus software
uninstalled. After reading similar horror stories on
web
decided that W98 (2nd ed) and NIS incompatible. Got
refund and bought McAfee AV 2004 V.8. Installed
yesterday and guess what?! Same problem - soon as
tried
to connect to internet PC froze and have had to
uninstall
the software. Please help - choice of running either
internet or anti-virus software is not a good one!

Peter
England

.

Thanks, tried Housecall but got clean bill of health. I
noticed that although uninstalling Norton, a file search
found several Norton/symantec folders/files. Should I
delete all these - even if on boot up I get system
messages saying that I have deleted files needed to run
certain applications?

Peter
-----Original Message-----
Personally I wouldn't touch McAfee and Norton with the
proverbial barge
pole. ETrust (also known as Vet software) is far
gentler on your system.

I am worried that you may have some malware on your
system that is damaging
Norton and McAfee. Perhaps Trend Micro's online scan
will be successful for
you.
http://housecall.trendmicro.com/

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

wrote in message
...
Err,thanks Sandi, I really dont think that your
average
home user could cope with all that!! I'll get some
help. Is it actually possible to finally get Norton
of
McAfee up and running or is it all a "wild goose chase"
and I'll end up ditching the software? Are these
problems common? Are there better virus protection
packages available that wont cause these problems?

Peter

-----Original Message-----
IE freezes:
http://inetexplorer.mvps.org/answers3.htm#freezing

Try removing and reinstalling DUN and TCP/IP
http://support.microsoft.com/default.aspx?scid=kb;en-
us;Q181599

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"Peter" wrote in
message
.. .
I recently installed Norton IS 2004 but couldnt
connect
to internet to activate as everytime I tried to dial
up
the PC froze. Intexp. fine once the antivirus
software
uninstalled. After reading similar horror stories on
web
decided that W98 (2nd ed) and NIS incompatible. Got
refund and bought McAfee AV 2004 V.8. Installed
yesterday and guess what?! Same problem - soon as
tried
to connect to internet PC froze and have had to
uninstall
the software. Please help - choice of running
either
internet or anti-virus software is not a good one!

Peter
England

.


.

Its hard to tell without the precise messages Peter. I can tell you from
experience that just becuase you have 'uninstalled' Norton, that does not
mean that it is actually gone in such as way as to make it safe to remove
their folders.

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"Peter" wrote in message
...
Thanks, tried Housecall but got clean bill of health. I
noticed that although uninstalling Norton, a file search
found several Norton/symantec folders/files. Should I
delete all these - even if on boot up I get system
messages saying that I have deleted files needed to run
certain applications?

Peter
-----Original Message-----
Personally I wouldn't touch McAfee and Norton with the
proverbial barge
pole. ETrust (also known as Vet software) is far
gentler on your system.

I am worried that you may have some malware on your
system that is damaging
Norton and McAfee. Perhaps Trend Micro's online scan
will be successful for
you.
http://housecall.trendmicro.com/

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

wrote in message
...
Err,thanks Sandi, I really dont think that your
average
home user could cope with all that!! I'll get some
help. Is it actually possible to finally get Norton
of
McAfee up and running or is it all a "wild goose chase"
and I'll end up ditching the software? Are these
problems common? Are there better virus protection
packages available that wont cause these problems?

Peter

-----Original Message-----
IE freezes:
http://inetexplorer.mvps.org/answers3.htm#freezing

Try removing and reinstalling DUN and TCP/IP
http://support.microsoft.com/default.aspx?scid=kb;en-
us;Q181599

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"Peter" wrote in
message
. ..
I recently installed Norton IS 2004 but couldnt
connect
to internet to activate as everytime I tried to dial
up
the PC froze. Intexp. fine once the antivirus
software
uninstalled. After reading similar horror stories on
web
decided that W98 (2nd ed) and NIS incompatible. Got
refund and bought McAfee AV 2004 V.8. Installed
yesterday and guess what?! Same problem - soon as
tried
to connect to internet PC froze and have had to
uninstall
the software. Please help - choice of running
either
internet or anti-virus software is not a good one!

Peter
England

.


.