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#1
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USB Root Hub
I have a Dell Computer running WIN98se and use a USB
device - an HP ScanJet 4200C. I've used this scanner for over 2 years with no problems. All of a sudden it quit working. Device Manager shows USB Root Hub: The NTKERN.VXD device loader(s) for this device could not load the device driver (code 2). I have searched for new drivers, reinstalled the existing drivers, tried removing the hardware & reinstalling it - nothing works..any ideas? |
#2
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USB Root Hub
Hi Pam, I have the same problem (see my message "Could Not Load the Device
Driver" on 6/3/04) and have tried every fix I can find on the Microsoft site. I hope someone has an answer for us. Did your system lock up or give you any errors before the USB ports stopped working? Gregg "Pam" wrote in message ... I have a Dell Computer running WIN98se and use a USB device - an HP ScanJet 4200C. I've used this scanner for over 2 years with no problems. All of a sudden it quit working. Device Manager shows USB Root Hub: The NTKERN.VXD device loader(s) for this device could not load the device driver (code 2). I have searched for new drivers, reinstalled the existing drivers, tried removing the hardware & reinstalling it - nothing works..any ideas? |
#3
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USB Root Hub
Hi, Gregg; My system didn't lock up, but the scanner would
not respond when I tried to scan and then I got some error messages about windows not being able to locate the scanner...it's been awhile, so I'm not sure I remember. I went thru Dell's support center and tried all the suggestions I could find there, but nothing worked. I really do hope someone comes up with an answer. It's so weird, because it worked fine for over 2 years! -Pam -----Original Message----- Hi Pam, I have the same problem (see my message "Could Not Load the Device Driver" on 6/3/04) and have tried every fix I can find on the Microsoft site. I hope someone has an answer for us. Did your system lock up or give you any errors before the USB ports stopped working? Gregg "Pam" wrote in message ... I have a Dell Computer running WIN98se and use a USB device - an HP ScanJet 4200C. I've used this scanner for over 2 years with no problems. All of a sudden it quit working. Device Manager shows USB Root Hub: The NTKERN.VXD device loader(s) for this device could not load the device driver (code 2). I have searched for new drivers, reinstalled the existing drivers, tried removing the hardware & reinstalling it - nothing works..any ideas? . |
#4
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USB Root Hub
Same problem here. All USB devices function correctly with the
exception of a mp3 player driver for Creative Muvo NX. It worked fine and all of a sudden stopped working and gets a load error code 2. I suspect Microsoft screwed something up in one of their security updates. I guess I should feel lucky that most of my devices work. Pretty smooth way to force folks to go to XP. |
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