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  #31  
Old September 5th 04, 02:21 AM
Jean
external usenet poster
 
Posts: n/a
Default

Neol,
I have gotten down as far as get a copy of a full IE
install. After trying several time to download IE6 after
downloading IE6 Setup.exe I get this message: Setup has
finished downloading the Windows update. Run "IE6
setup.exe" from the windows\windows update setup files
folder when ready to complete setup. I copied and pasted
what you showed to put in run. I'm doing something wrong,
but don't no what it is.The download folder is on hard
drive which is C and I put it there by right clicking on
the start menu and then clicking explore.All's I can say
is Help.
Respectfully
Jeanine
-----Original Message-----
Jean

From what you say here, it looks very much as if you've

attempted a
reinstall of ME over IE6 - which doesn't work, and

results in 'version soup'
(a bit like alphabet soup - all the versions get mixed

up, in blood-red
sauce!g)

There's only one known cure for this at present - look

here for
instructions.

http://www.btinternet.com/~winnoel/ReInIE.htm

Good Luck - and post back if you need explanations, or

more help before
embarking on 'brain surgery'!g


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post

messages to NG's

"Jean" wrote in

message
...
Neol,
I'm using IE 6 SP1 and Internet Tools. Tried doing as

you
said by going into safe mode and this is what the pop-up
window gave me Rundll...Error in setupwbv.dll,missing

enry
IE6 Maintence
Went search file and received this information when I

type
in setupwbv.dll: Windows\system Ver 5.50.4134.100 and
Windows\VCM Ver 6.0.2800.1106. Is there some way to
correct this problem, what a mess??
Respectfully
Jeanine
-----Original Message-----
Jean
What version of IE are you using? - a repair may be a

good idea......
Reboot to Safe Mode
Go to Add/Remove Programs and try a repair of Internet

Explorer from there.
Go to the entry for 'Microsoft Internet Explorer 6 SP1

and Internet Tools'
in Add/Remove Programs
Click on Remove - and click on Repair on the window that

pops up
Reboot on request to Normal Mode

If the above entry isn't there, you first need to

uninstall all the patches
applied, then do the repair, then reapply the patches
The patches are listed in Add/Remove under the

names 'Internet Explorer
Qxxxxxx'
highlight, click Remove - reboot if requested.
Repeat until the MSIE6SP1 entry appears - then repair as

above.

HTH


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post

messages to NG's

"Mike M" wrote in message
. ..
Noel should hopefully be able to help you. I only

posted the other day
thinking he was not going to see your post for 24

hours
or so.
--
Mike Maltby MS-MVP



Jean wrote:

Mike,
Downloaded the MDAC verison 2.8 file and installed on

the
computer, restarted the computer and tried to open

help
and also the system information files and still

receive
the same message. I even tried to install the

KB823559
file again, still no responce. Everything seems to be
working just fine on the computer except for the help
files and the system information files. This problem

is a
ereal stinker. Thanks again for your help, but don't

give
up on this on, please
Respectfully



.



.

  #32  
Old September 5th 04, 09:16 PM
Jean
external usenet poster
 
Posts: n/a
Default

Thank you, thank you Neol,
I followed your information on uninstalling and
reinstalling IE 6 and I now have all my help files and my
system information files. It worked like a dream and
thanks again for all your fine help.
With all my respect
Jeanine
-----Original Message-----
Jean

From what you say here, it looks very much as if you've

attempted a
reinstall of ME over IE6 - which doesn't work, and

results in 'version soup'
(a bit like alphabet soup - all the versions get mixed

up, in blood-red
sauce!g)

There's only one known cure for this at present - look

here for
instructions.

http://www.btinternet.com/~winnoel/ReInIE.htm

Good Luck - and post back if you need explanations, or

more help before
embarking on 'brain surgery'!g


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post

messages to NG's

"Jean" wrote in

message
...
Neol,
I'm using IE 6 SP1 and Internet Tools. Tried doing as

you
said by going into safe mode and this is what the pop-up
window gave me Rundll...Error in setupwbv.dll,missing

enry
IE6 Maintence
Went search file and received this information when I

type
in setupwbv.dll: Windows\system Ver 5.50.4134.100 and
Windows\VCM Ver 6.0.2800.1106. Is there some way to
correct this problem, what a mess??
Respectfully
Jeanine
-----Original Message-----
Jean
What version of IE are you using? - a repair may be a

good idea......
Reboot to Safe Mode
Go to Add/Remove Programs and try a repair of Internet

Explorer from there.
Go to the entry for 'Microsoft Internet Explorer 6 SP1

and Internet Tools'
in Add/Remove Programs
Click on Remove - and click on Repair on the window that

pops up
Reboot on request to Normal Mode

If the above entry isn't there, you first need to

uninstall all the patches
applied, then do the repair, then reapply the patches
The patches are listed in Add/Remove under the

names 'Internet Explorer
Qxxxxxx'
highlight, click Remove - reboot if requested.
Repeat until the MSIE6SP1 entry appears - then repair as

above.

HTH


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post

messages to NG's

"Mike M" wrote in message
. ..
Noel should hopefully be able to help you. I only

posted the other day
thinking he was not going to see your post for 24

hours
or so.
--
Mike Maltby MS-MVP



Jean wrote:

Mike,
Downloaded the MDAC verison 2.8 file and installed on

the
computer, restarted the computer and tried to open

help
and also the system information files and still

receive
the same message. I even tried to install the

KB823559
file again, still no responce. Everything seems to be
working just fine on the computer except for the help
files and the system information files. This problem

is a
ereal stinker. Thanks again for your help, but don't

give
up on this on, please
Respectfully



.



.

  #33  
Old September 5th 04, 09:50 PM
Noel Paton
external usenet poster
 
Posts: n/a
Default

Sounds like a satisfied customer to me!g

Happy Computing, Jean.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Jean" wrote in message
...
Thank you, thank you Neol,
I followed your information on uninstalling and
reinstalling IE 6 and I now have all my help files and my
system information files. It worked like a dream and
thanks again for all your fine help.
With all my respect
Jeanine
-----Original Message-----
Jean

From what you say here, it looks very much as if you've

attempted a
reinstall of ME over IE6 - which doesn't work, and

results in 'version soup'
(a bit like alphabet soup - all the versions get mixed

up, in blood-red
sauce!g)

There's only one known cure for this at present - look

here for
instructions.

http://www.btinternet.com/~winnoel/ReInIE.htm

Good Luck - and post back if you need explanations, or

more help before
embarking on 'brain surgery'!g


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post

messages to NG's

"Jean" wrote in

message
...
Neol,
I'm using IE 6 SP1 and Internet Tools. Tried doing as

you
said by going into safe mode and this is what the pop-up
window gave me Rundll...Error in setupwbv.dll,missing

enry
IE6 Maintence
Went search file and received this information when I

type
in setupwbv.dll: Windows\system Ver 5.50.4134.100 and
Windows\VCM Ver 6.0.2800.1106. Is there some way to
correct this problem, what a mess??
Respectfully
Jeanine
-----Original Message-----
Jean
What version of IE are you using? - a repair may be a
good idea......
Reboot to Safe Mode
Go to Add/Remove Programs and try a repair of Internet
Explorer from there.
Go to the entry for 'Microsoft Internet Explorer 6 SP1
and Internet Tools'
in Add/Remove Programs
Click on Remove - and click on Repair on the window that
pops up
Reboot on request to Normal Mode

If the above entry isn't there, you first need to
uninstall all the patches
applied, then do the repair, then reapply the patches
The patches are listed in Add/Remove under the
names 'Internet Explorer
Qxxxxxx'
highlight, click Remove - reboot if requested.
Repeat until the MSIE6SP1 entry appears - then repair as
above.

HTH


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's

"Mike M" wrote in message
.. .
Noel should hopefully be able to help you. I only
posted the other day
thinking he was not going to see your post for 24

hours
or so.
--
Mike Maltby MS-MVP



Jean wrote:

Mike,
Downloaded the MDAC verison 2.8 file and installed on
the
computer, restarted the computer and tried to open

help
and also the system information files and still

receive
the same message. I even tried to install the

KB823559
file again, still no responce. Everything seems to be
working just fine on the computer except for the help
files and the system information files. This problem
is a
ereal stinker. Thanks again for your help, but don't
give
up on this on, please
Respectfully



.



.



  #34  
Old September 5th 04, 10:06 PM
Mike M
external usenet poster
 
Posts: n/a
Default

Well done to all concerned.
--
Mike


Noel Paton wrote:

Sounds like a satisfied customer to me!g

Happy Computing, Jean.


 




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