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#1
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CD Burner not working
The CD burner came with the computer when I purchased it.
It was already installed and working. Worked for a couple of years, and all of a sudden it doesn't work anymore. I can see it in the device manager as "PHILIPS CDD4801 CD- R/RW". When I double click the icon when it's in the MY COMPUTER window, it says insert disc even when there's one in it. It doesn't recognize any types of discs anymore, and doesn't recognize that there's even a disc inside. I saw somewhere that uninstalling it and reinstalling it might work. I tried to uninstall it by going to the device manager and clicking remove, and then it said to restart computer in order for it to take effect, so I did, but when I restarted, it was back on the device manager list, and working the same. So I guess it didn't uninstall. Don't know what to do, please help! Thanks a lot in advance =) |
#3
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CD Burner not working
Hi Krystal,
You may want to reboot into safe mode and remove all instances of the offending hardware and reboot and let it reinstall the correct drivers. Have you downloaded the updated drivers, BIOS and firmware updates from the CD Vendor (Phillips) web site? Best wishes - J® Q© LsuEdu® - Cooking Creole Cajun in New Orleans, Louisiana - http://groups.msn.com/LsuEdu/ - "Imagination...is the irrepressible revolutionist." |
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