I have read both articles and the second one on how to replace the
stimon.exe sounds somewhat daunting, especially if you make an error. What
exactly happens when I click on the scan icon, a message comes up saying
Epson Scan cannot be started. It is an Epson Sylus CX3810. I don't know of
any other way to get it activated. There aren't any scan buttons on the
printer itself, just to copy and they work just fine.

"Mart" wrote:

.... Epson technical support said the Stimon driver
is not up and running.

For starters, check-out both of the following KB articles and see if the
second fixes the problem.

"Description of Still Image Monitor (Stimon.exe)"
http://support.microsoft.com/kb/257815/en-us

"Error Message When You Start Computer: Stimon Caused an Invalid Page Fault
in Kernel32.dll"
http://support.microsoft.com/kb/306393/en-us

If not, try to give an error message report or other details of what EXACTLY
happens when you try to scan, e.g. does this only happen when you use the
scanner buttons. Does this also/only happen when you 'Import' your scanner
into one of your applications or try it thru' the Control Panel etc,. What
about the software application 'bundled' with your scanner.

BTW - which model of scanner/printer are you using and is it WinMe and USB
1.1 compatible?

Mart



"scanner not scanning" wrote
in message ...
I am using windows Me with an Epson stylus all in one printer. Epson
technical support said the Stimon driver is not up and running. We tried
to
re-install everything but the yellow exclamation mark remains under device
manager. Any ideas how to do this or is there an update for this driver.
My
video cam works but we unplugged it and moved the folder outside the
system
in case it was interferring. It is connected directly to the USB in the
back
of the tower. The printer and copy work just fine. so it's not the
hardware.