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Old May 10th 04, 12:33 PM
Matt
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Default How do I kill Zone Alarm or prevent it from starting?

Lil' Dave wrote:
ZA is easy to shutdown or prevent loading at startup. My PC has no
"vsdat.dll" file on the "c:\" drive, running Pro version. There is a
"vsdata.dll". This may be the source of your problem. Suggest you
uninstall using the ZA uninstall on its menu. Then, reinstall. You need a
firewall.
"Matt" wrote in message
...

I'm running 98SE and Zone Alarm.

After installing new 98SE patches and a new Zone Alarm, I keep getting
message boxes saying the program has performed an illegal operation and
will be shut down. It says there is a page fault in vsdat.dll when
called by vsmon.exe and zlclient.exe, which are components of Zone Alarm.

The CPU is used 100%, and the system doesn't respond to ctrl-alt-del.

I try to delete the exe and dll files but can't because they are in use.

I don't know how to kill the task or somehow prevent it from starting at
boot time.

Please advise.


Sorry for misspelling vsdata.dll.

Yes, that seems to be the problem. Apparently vsdata.dll is page
faulting when called by other programs, including the ZA uninstaller.
Then I guess it goes by chance into a do-nothing loop that uses up the
CPU. It doesn't respond to ctrl-alt-del when I try to kill it, yet I
can run other programs even though they run slow.

I was able to use msconfig to prevent ZA from starting, but now I can't
uninstall ZA.