Robert,

It appears from the SU error message that the INF file is "bad" and the
most usual reason for seeing this, assuming that the CD you are using is
undamaged, is that the hard disk is damaged in some way and that the file
required is located on a "bad spot" on the disk or perhaps corrupted in
memory. If you can access the file setuplog..txt on your failed install
(do this by booting to DOS using a floppy) have a look at the end of the
file and see if it gives more of a clue as to the reason for this error,

I would strongly recommend that you thoroughly check both your hard disk
and RAM for errors. You can do this either by booting from a floppy and
running scandisk or perhaps better by downloading and running a testing
utility from the disk manufacturer's web site, for example if your disk is
a Maxtor use Maxtor's PowerMax testing utility. You can check your RAM by
using a product such as Simmtester's free DocMem
(http://www.simmtester.com/PAGE/products/doc/docinfo.asp)
--
Mike Maltby



Robert wrote:

On numerous attempts, I've been unable to complete a clean
installation of Windows Me. I'm using Partition Magic by PowerQuest,
and DOS is installed on the first 2Gb primary partition (currently
hidden by Partition Magic). I'm trying to install Windows Me on the
second 2Gb partition, which Partition Magic has set as Active.

For some reason, I keep getting a "Generic Installer Error". An error
screen pops up that reads "Message SU99402" and "Invalid GenInstall
INF File (0x192)". This error occurs at different times during the
installation when program files are being copied to the hard disk.

I've been unable to find any mention of this error in the Knowledge
Base. What is the problem? Any ideas as to how I might resolve this
problem would be greatly appreciated!