Hi Steven,

The Start - Accessories group are nothing more than shortcuts.
If you have Win98 also, right click on the Start Button and select
Explore. Navigate to Start menu and expand the Programs group.
Right click on Accessories and click Copy. Send the copied folder
to your father by email. Have him right click on the Start Button and
select Explore. Navigate to Start menu and expand it. Now drag the
folder you sent him to the Programs group. When he goes into the Start
button he may finds some bad shortcuts that do not apply to his system.
He can then right click on them and delete them one by one.

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
How to Configure Outlook Express for Internet News:
http://support.microsoft.com/default.aspx?kbid=171164

"STEVEN" wrote
I can't figure this out. My father called long distance
with a problem. He used to go START PROGRAMS ACCESSORIES
and then to wherever he needed to go. Now he claims that
when he goes to START and PROGRAMS, there's no ACCESSORIES
category as there always was, and the first one is Adobe.
I thought maybe he needed to move up, but he claims there
is no arrow because there are no additional categories.
Hope this makes sense and someone can help. Thanks.

-Steven