Mouse arrow inactive in safe Mode
 

Mouse arrow which is active otherwise in normal mode becomes inactive in safe
Mode. Thanks for any solution to this problem.

"Baba" wrote in message
...
Mouse arrow which is active otherwise in normal mode becomes inactive in safe
Mode. Thanks for any solution to this problem.

Is it a USB mouse?

If so, there are no USB drivers loaded in safe mode.

You can get it to work in safe mode by enabling Legacy Mouse Support (or some
similar item) in BIOS. This will cause BIOS to enable it's driver, catch mouse
operations, and emulate a PS/2 mouse for the sake of Windows in safe mode.

Alternatively, you can get a USB to PS/2 mouse adapter and actually plug your
USB mouse into the PS/2 port (if your computer has one).

- Bill

Thank you, Bill, for enlightening and offering a way out.

It is a USB mouse.

I'll check up for the rest and act as per your advice.

Thanks once again.

- Baba

"Bill Leary" wrote:

"Baba" wrote in message
...
Mouse arrow which is active otherwise in normal mode becomes inactive in safe
Mode. Thanks for any solution to this problem.

Is it a USB mouse?

If so, there are no USB drivers loaded in safe mode.

You can get it to work in safe mode by enabling Legacy Mouse Support (or some
similar item) in BIOS. This will cause BIOS to enable it's driver, catch mouse
operations, and emulate a PS/2 mouse for the sake of Windows in safe mode.

Alternatively, you can get a USB to PS/2 mouse adapter and actually plug your
USB mouse into the PS/2 port (if your computer has one).

- Bill

I could enter into BIOS (first timer) but could not locate something like
Legacy support for the mouse or some such identical entry. Being novice, I
didn't dare to go for trial and error method and tamper BIOS setup. If some
illustrative details of steps possible to furnish, I shall be grateful.

(System: Win Me, BIOS: Award Software International Inc, Version: 6.00 PG,
BIOS Size: 256 KB, Supports legacy USB)

"Baba" wrote:

Thank you, Bill, for enlightening and offering a way out.

It is a USB mouse.

I'll check up for the rest and act as per your advice.

Thanks once again.

- Baba

"Bill Leary" wrote:

"Baba" wrote in message
...
Mouse arrow which is active otherwise in normal mode becomes inactive in safe
Mode. Thanks for any solution to this problem.

Is it a USB mouse?

If so, there are no USB drivers loaded in safe mode.

You can get it to work in safe mode by enabling Legacy Mouse Support (or some
similar item) in BIOS. This will cause BIOS to enable it's driver, catch mouse
operations, and emulate a PS/2 mouse for the sake of Windows in safe mode.

Alternatively, you can get a USB to PS/2 mouse adapter and actually plug your
USB mouse into the PS/2 port (if your computer has one).

- Bill

"Baba" wrote in message
...
I could enter into BIOS (first timer) but could not locate something
like Legacy support for the mouse or some such identical entry.

That's a little surprising, but not impossible. It may actually NOT have such
an option.

Being novice, I didn't dare to go for trial and error method
and tamper BIOS setup.

Wise.

If some illustrative details of steps possible to furnish, I shall
be grateful.

(System: Win Me, BIOS: Award Software International Inc, Version: 6.00 PG,
BIOS Size: 256 KB, Supports legacy USB)

That "Supports legacy USB" implies that it HAS the feature you're looking for.

Setup manuals are available here.

http://www.phoenix.com/en/Customer+S...nformation.htm

If your machine was built after July 1996, you have to know which chipset it
uses to pick the correct manual.

I've looked at two of them and they don't mention Legacy Mouse support at all.
Indeed, they don't mention USB at all. How old is this system? Are the USB
ports on the motherboard?

Anyway, your simplest solution might be to get a USB to PS/2 adapter. I've just
looked around (CompUSA, Staples, New Egg) and only found one, for close to $70,
and way more feature rich than you need. The one I've got came with my
Microsoft Optical Wheel Mouse, and is just barely big enough to contain a USB
socket and a PS/2 plug. I did notice that a fair number of the mice on those
sites indicates support for both USB and PS/2, and several of them mention that
is done with an included adapter. Perhaps there was one with yours? Or perhaps
you know someone who got a mouse which included and adapter, which they're not
using.

- Bill

"Bill Leary" wrote:

"Baba" wrote in message
...
I could enter into BIOS (first timer) but could not locate something
like Legacy support for the mouse or some such identical entry.

That's a little surprising, but not impossible. It may actually NOT have such
an option.

Being novice, I didn't dare to go for trial and error method
and tamper BIOS setup.

Wise.

If some illustrative details of steps possible to furnish, I shall
be grateful.

(System: Win Me, BIOS: Award Software International Inc, Version: 6.00 PG,
BIOS Size: 256 KB, Supports legacy USB)

That "Supports legacy USB" implies that it HAS the feature you're looking for.

Setup manuals are available here.

http://www.phoenix.com/en/Customer+S...nformation.htm

If your machine was built after July 1996, you have to know which chipset it
uses to pick the correct manual.

I've looked at two of them and they don't mention Legacy Mouse support at all.
Indeed, they don't mention USB at all. How old is this system? Are the USB
ports on the motherboard?

The machine is branded one purchased in mid 2001. The motherboard chipset
is VIA VT8601A Apollo PLE133 (motherboard: MSIMS-6368), but it doesn't find
place in Setup manuals link above.

I don't know if the USB ports at the back of the system case where the mouse
is connected, are on the motherboard. I'm scared to open the system

Anyway, your simplest solution might be to get a USB to PS/2 adapter. I've just
looked around (CompUSA, Staples, New Egg) and only found one, for close to $70,
and way more feature rich than you need. The one I've got came with my
Microsoft Optical Wheel Mouse, and is just barely big enough to contain a USB
socket and a PS/2 plug. I did notice that a fair number of the mice on those
sites indicates support for both USB and PS/2, and several of them mention that
is done with an included adapter. Perhaps there was one with yours? Or perhaps
you know someone who got a mouse which included and adapter, which they're not
using.

- Bill

From your feed back (thanks a lot !), I could make out that there are PS/2
ports on the back of the system case. One is used for connecting the
keyboard (without any adapter)and the other, as my previous user informs (the
machine has changed hands), was used for mouse through adapter but since the
mouse stopped working with the adapter, but worked from USB port directly, it
was not considered necessary to do anything. I've now got that adapter and
tried myself, but mouse stops working even in normal mode. I just want to
confirm that everything is in order except the adapter before I replace it.
I could search for the exact one on
http://www.ramelectronics.net/html/usb-ps2-adapter.htm named as "PS/2 to USB
mouse converter" (USB 'A' female to PS/2 male - green colored).

Thanks!

- Baba

"Baba" wrote in message
...
From your feed back (thanks a lot !), I could make out that there are PS/2
ports on the back of the system case. One is used for connecting the
keyboard (without any adapter)

Right. It's a PS/2 keyboard.

and the other, as my previous user informs (the
machine has changed hands), was used for mouse through adapter but since
the
mouse stopped working with the adapter, but worked from USB port directly,
it
was not considered necessary to do anything. I've now got that adapter and
tried myself, but mouse stops working even in normal mode.

Yes, it would if the adapter OR the PS/2 port is broken.

I just want to
confirm that everything is in order except the adapter before I replace
it.
I could search for the exact one on
http://www.ramelectronics.net/html/usb-ps2-adapter.htm named as "PS/2 to
USB
mouse converter" (USB 'A' female to PS/2 male - green colored).

That's looks like the one I'm using right now.

Usually, you can just move the mouse from USB to PS/2 and the system will
see it and work correctly. Sometimes you have to reboot. Somtimes you have
to change something in BIOS or Windows to get it to work on PS/2 after
running on USB. This would pretty much ONLY be the case if your mouse driver
has been set to only look on USB for the mouse. I never changed anything
and could move the mouse freely between the two connectors with only a
system reboot to get it to see it in it's new location.

If you can borrow a PS/2 mouse to see if the port works, you might want to
do that first. Of course, $9 isn't much (and thanks for the link, by the
way) so it's not like it'll cost you a lot if the port itself is dead rather
than the adapter you have now.

- Bill

"William J. Leary Jr." wrote:

"Baba" wrote in message
...
From your feed back (thanks a lot !), I could make out that there are PS/2
ports on the back of the system case. One is used for connecting the
keyboard (without any adapter)

Right. It's a PS/2 keyboard.

and the other, as my previous user informs (the
machine has changed hands), was used for mouse through adapter but since
the
mouse stopped working with the adapter, but worked from USB port directly,
it
was not considered necessary to do anything. I've now got that adapter and
tried myself, but mouse stops working even in normal mode.

Yes, it would if the adapter OR the PS/2 port is broken.

I just want to
confirm that everything is in order except the adapter before I replace
it.
I could search for the exact one on
http://www.ramelectronics.net/html/usb-ps2-adapter.htm named as "PS/2 to
USB
mouse converter" (USB 'A' female to PS/2 male - green colored).

That's looks like the one I'm using right now.

Usually, you can just move the mouse from USB to PS/2 and the system will
see it and work correctly. Sometimes you have to reboot. Somtimes you have
to change something in BIOS or Windows to get it to work on PS/2 after
running on USB. This would pretty much ONLY be the case if your mouse driver
has been set to only look on USB for the mouse. I never changed anything
and could move the mouse freely between the two connectors with only a
system reboot to get it to see it in it's new location.

If you can borrow a PS/2 mouse to see if the port works, you might want to
do that first. Of course, $9 isn't much (and thanks for the link, by the
way) so it's not like it'll cost you a lot if the port itself is dead rather
than the adapter you have now.

- Bill


Bill, I can't thank you enough for your time and efforts in helping me to resolve the issue. Reboot has done all that was necessary.

Regards,

- Baba

"Baba" wrote in message
...
Bill, I can't thank you enough for your time and efforts in helping me
to resolve the issue. Reboot has done all that was necessary.

Glad to hear it. And thanks again for that link. I want to get another of
those adapters for a system I'm having similar problems with at work.

- Bill