Kit
July 28th 04, 06:16 AM
Hi, I have a longstanding printing problem which I'm
trying to solve.
When trying to print, the error message "The printer could
not be found" appears. This occurs when printing from
some applications (Adobe Reader, Outlook Express, IE 6)
but not others (Word, Excel). My computer runs Win98SE,
and is printing to an HP LaserJet 3300 via USB cable. The
problem appeared a few months after doing a clean install,
and can be temporarily stopped by setting another printer
as the default printer.
The same problem occurs with Win95 printing via a parallel
cable.
HP say that the problem is caused by missing Windows
files, but they can't tell me which files are missing.
Thanks, Kit
trying to solve.
When trying to print, the error message "The printer could
not be found" appears. This occurs when printing from
some applications (Adobe Reader, Outlook Express, IE 6)
but not others (Word, Excel). My computer runs Win98SE,
and is printing to an HP LaserJet 3300 via USB cable. The
problem appeared a few months after doing a clean install,
and can be temporarily stopped by setting another printer
as the default printer.
The same problem occurs with Win95 printing via a parallel
cable.
HP say that the problem is caused by missing Windows
files, but they can't tell me which files are missing.
Thanks, Kit