Freaky Sound Issue

[Heath]

An individual has a PC that the sound does not work. If
the sound card is removed from Device Manager, the system
sees the card and reinstalls...no problem there. What
makes this freaky is that even though the sound card is
detected and shows up as working normally in Device
Manager, the default device options (Control Panel,
Sounds and Audio, Audio Tab) are greyed out. There is no
way for me change it.

Soooo...where is the registry key(s) that I need to fix.
This has to be something fairly simple...I just can't
find it.


Thanks!

[Noel Paton]

Heath
try this
Reboot to Safe Mode
Open Device Manager
Remove ALL Sound &Multimedia devices
Remove ALL error-flagged devices
Remove ALL entries in the 'Other Devices' branch - if present
Reboot to Normal Mode - Windows will reinstall the required drivers,
hopefully curing your problem.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"Heath" > wrote in message
...
> An individual has a PC that the sound does not work. If
> the sound card is removed from Device Manager, the system
> sees the card and reinstalls...no problem there. What
> makes this freaky is that even though the sound card is
> detected and shows up as working normally in Device
> Manager, the default device options (Control Panel,
> Sounds and Audio, Audio Tab) are greyed out. There is no
> way for me change it.
>
> Soooo...where is the registry key(s) that I need to fix.
> This has to be something fairly simple...I just can't
> find it.
>
>
> Thanks!