connecting a camera to usb

[Tom]

I have a Windows ME operating system on a Compaque Presrio
1.2 Ghz computer. When I connect my camera to the usb
port I get a window stating "please wait while updating
the hardware information datbase" At this time the
computer just hangs up with zero progress in the window.
I have to disconnect the camera and then use control+alt
delete and shutdown this window that is now not
repsonding. This occurred when I attempted to update the
driver in device manager also. Short of reformatting the
drive and reloading the operating system how can this be
fixed.

[Mike M]

Check your windows\inf folder (a hidden system folder and you will have to
enable the viewing of such files and folders in Explorer (Tools | Folder
Options | View and check "Show hidden files and folders" and uncheck "Hide
protected operating system files") and look for large numbers of oem*.inf
files that are all 0 bytes in size. If you've got thousands of such files
this is the cause of your problem as you're probably at the limit of the
number of entries that can be entered in a FAT folder and therefore cannot add
any inf file associated with the update. Delete these 0 byte oem*.inf files.

Why has this happened? If you have Norton's System Doctor installed did you
perhaps forget to disable System Doctor before updating your system from the
Windows Update site? If you don't delete these files some software and most
hardware and driver installs will take a very long time to complete if they
complete at all.

For more details see the Symantec site:
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/2000120915010309&src=n and
also MS KB 281967 - "Computer Stops Responding (Hangs) During Setup,
Installing Updates, or Adding New Hardware"
(http://support.microsoft.com/?kbid=281967). I would strongly recommend that
you contact Microsoft and mention 281967 and also 301540 and ask for a copy of
the new ifsmgr.vxd v4.90.3003. You will then either be sent the file or told
how and where to download a copy. There should be no charge for this call
other than for the cost of the phone call. Alternatively do yourself and your
PC a favour and dump System Doctor.
--
Mike Maltby MS-MVP



Tom > wrote:

> I have a Windows ME operating system on a Compaque Presrio
> 1.2 Ghz computer. When I connect my camera to the usb
> port I get a window stating "please wait while updating
> the hardware information datbase" At this time the
> computer just hangs up with zero progress in the window.
> I have to disconnect the camera and then use control+alt
> delete and shutdown this window that is now not
> repsonding. This occurred when I attempted to update the
> driver in device manager also. Short of reformatting the
> drive and reloading the operating system how can this be
> fixed.

[Krystal]

>-----Original Message-----
>I have a Windows ME operating system on a Compaque
Presrio
>1.2 Ghz computer. When I connect my camera to the usb
>port I get a window stating "please wait while updating
>the hardware information datbase" At this time the
>computer just hangs up with zero progress in the window.
>I have to disconnect the camera and then use control+alt
>delete and shutdown this window that is now not
>repsonding. This occurred when I attempted to update the
>driver in device manager also. Short of reformatting the
>drive and reloading the operating system how can this be
>fixed.
>.
>I'm having the SAME problem exactly. I have Windows ME
on a Compaq Presario also, and it does the same thing
you're describing and just freezes on 0%. Is your
software for the camera installed yet? Mine isn't, and
when I try installing it, mine freezes in mid process
also. I think it's all linked together, but don't know
where the problem begins. Please answer my question, if
you get any help also, PLEASE let me know. Thank you very
much! - Krystal

[Mike M]

Krystal > wrote:

>> I'm having the SAME problem exactly. I have Windows ME
> on a Compaq Presario also, and it does the same thing
> you're describing and just freezes on 0%. Is your
> software for the camera installed yet? Mine isn't, and
> when I try installing it, mine freezes in mid process
> also. I think it's all linked together, but don't know
> where the problem begins. Please answer my question, if
> you get any help also, PLEASE let me know. Thank you very
> much! - Krystal

In which case the solution is probably the same. May I suggest you read that
suggestion and try it for yourself.
--
Mike Maltby MS-MVP