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Erin
May 29th 04, 03:43 PM
Am having issues with my hard drive space. I have a 60gb
hard drive and 40+gb is in this hidden _Restore folder.
Over 36gb is in the temp folder. What is this temp folder
and can I delete it? It has a bunch of .cpy files from
years ago. A second question is if I have devoted only
400mb to my _restore file, how can it get to 40gb? Thanks
to anyone whom can help.
Erin

Mike M
May 29th 04, 03:58 PM
The _RESTORE folders shouldn't occupy more than 12% of your C: drive (or 400MB
if the drive is <4GB). If more than that it would appear that System Restore
is not discarding (FIFOing) older data correctly, possibly because at some
time the system was not immediately rebooted following a state change
(switching SR either off or on). In your case the archive is clearly totally
bust given the size of the _RESTORE\TEMP folder perhaps due to your having
malware from Norton installed on your PC. Personally I'm somewhat surprised
that you aren't also reporting that you are seeing the "Cannot upgrade file %1
from %2 %1: %2" error message each time you boot your PC.

So, my first suggestion is to reset System Restore:
To reset System Restore:
System | Performance | File System | Troubleshooting and check "Disable System
Restore", Apply and IMMEDIATELY reboot. This will flush you restore folder
and erase all checkpoints, then,
System | Performance | File System | Troubleshooting and uncheck "Disable
System Restore", Apply and again IMMEDIATELY reboot. This should now
automatically create a new checkpoint immediately following the restart.
Finally adjust the space allocated to the restore folder as explained earlier.

If this doesn't clear down the _restore archive (and it doesn't always when
users have experienced similar problems) the next suggestion is to boot to DOS
using a floppy and delete the entire _RESTORE folder structure from there:
a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu
when booting from a floppy but rather choose "Start computer with (or without)
CD-ROM support" otherwise the ATTRIB command will not be available.
b) At the DOS A:\> prompt, type:

ATTRIB -H -S -R C:\_RESTORE
REN C:\_RESTORE OLDREST

c) Remove the floppy
d) Reboot your PC
e) Delete the folder C:\OLDREST
f) Check that an automatic system restore checkpoint was created.
g) Finally adjust the space allocated to the restore folder:

Finally you may want to give system restore the once over by carrying out the
following quick test.
a) Create a shortcut on your desktop to a file.
b) Create a manual checkpoint
c) Delete the shortcut
d) Restore you PC to the checkpoint you created.
Was the shortcut restored? Did you see any error messages?
--
Mike Maltby MS-MVP



Erin > wrote:

> Am having issues with my hard drive space. I have a 60gb
> hard drive and 40+gb is in this hidden _Restore folder.
> Over 36gb is in the temp folder. What is this temp folder
> and can I delete it? It has a bunch of .cpy files from
> years ago. A second question is if I have devoted only
> 400mb to my _restore file, how can it get to 40gb? Thanks
> to anyone whom can help.
> Erin

erin
May 29th 04, 04:11 PM
What is wierd is that I try to go thru the troubleshooting
and disable system restore is already checked (if its
checked, why is it throwing data into the file anyway?).
I go the other way and enable it, and then reboot. When I
do that and come back in, the disable box is checked. I
did this twice and both times the box was checked upon re-
entry. Its like the computer will not let me change this
setting. When I go into the area to adjust the amount of
space devoted to restore, it is grayed out (I assume since
the computer will not let me enable system restore).
I know that I have never messed with this before in the
past. Can the temp file just be deleted (this is where
36gb resides)?
Thanks for the time.


>-----Original Message-----
>The _RESTORE folders shouldn't occupy more than 12% of
your C: drive (or 400MB
>if the drive is <4GB). If more than that it would appear
that System Restore
>is not discarding (FIFOing) older data correctly,
possibly because at some
>time the system was not immediately rebooted following a
state change
>(switching SR either off or on). In your case the
archive is clearly totally
>bust given the size of the _RESTORE\TEMP folder perhaps
due to your having
>malware from Norton installed on your PC. Personally I'm
somewhat surprised
>that you aren't also reporting that you are seeing
the "Cannot upgrade file %1
>from %2 %1: %2" error message each time you boot your PC.
>
>So, my first suggestion is to reset System Restore:
>To reset System Restore:
>System | Performance | File System | Troubleshooting and
check "Disable System
>Restore", Apply and IMMEDIATELY reboot. This will flush
you restore folder
>and erase all checkpoints, then,
>System | Performance | File System | Troubleshooting and
uncheck "Disable
>System Restore", Apply and again IMMEDIATELY reboot.
This should now
>automatically create a new checkpoint immediately
following the restart.
>Finally adjust the space allocated to the restore folder
as explained earlier.
>
>If this doesn't clear down the _restore archive (and it
doesn't always when
>users have experienced similar problems) the next
suggestion is to boot to DOS
>using a floppy and delete the entire _RESTORE folder
structure from there:
>a) Boot to DOS using a floppy. Do NOT choose "Minimal
Boot" from the menu
>when booting from a floppy but rather choose "Start
computer with (or without)
>CD-ROM support" otherwise the ATTRIB command will not be
available.
>b) At the DOS A:\> prompt, type:
>
>ATTRIB -H -S -R C:\_RESTORE
>REN C:\_RESTORE OLDREST
>
>c) Remove the floppy
>d) Reboot your PC
>e) Delete the folder C:\OLDREST
>f) Check that an automatic system restore checkpoint was
created.
>g) Finally adjust the space allocated to the restore
folder:
>
>Finally you may want to give system restore the once over
by carrying out the
>following quick test.
>a) Create a shortcut on your desktop to a file.
>b) Create a manual checkpoint
>c) Delete the shortcut
>d) Restore you PC to the checkpoint you created.
>Was the shortcut restored? Did you see any error
messages?
>--
>Mike Maltby MS-MVP

>
>
>Erin > wrote:
>
>> Am having issues with my hard drive space. I have a
60gb
>> hard drive and 40+gb is in this hidden _Restore folder.
>> Over 36gb is in the temp folder. What is this temp
folder
>> and can I delete it? It has a bunch of .cpy files from
>> years ago. A second question is if I have devoted only
>> 400mb to my _restore file, how can it get to 40gb?
Thanks
>> to anyone whom can help.
>> Erin
>
>
>.
>

Mike M
May 29th 04, 04:31 PM
Why? From my pepvious post:

>> possibly because at some time the system was not immediately rebooted
>> following a state change (switching SR either off or on). In your case
<snip>
>> perhaps due to your having malware from Norton installed on your
>> PC.

As for your query. My original post explains what you need to do and how to do
it. Start at the beginning and continue to the end. :-)
--
Mike Maltby MS-MVP



erin > wrote:

> What is wierd is that I try to go thru the troubleshooting
> and disable system restore is already checked (if its
> checked, why is it throwing data into the file anyway?).
> I go the other way and enable it, and then reboot. When I
> do that and come back in, the disable box is checked. I
> did this twice and both times the box was checked upon re-
> entry. Its like the computer will not let me change this
> setting. When I go into the area to adjust the amount of
> space devoted to restore, it is grayed out (I assume since
> the computer will not let me enable system restore).
> I know that I have never messed with this before in the
> past. Can the temp file just be deleted (this is where
> 36gb resides)?
> Thanks for the time.

erin
May 29th 04, 04:55 PM
Thanks for the help. This may sound real stupid, but how
do I boot to dos per your email. I know how to pull up
the dos prompt, but not sure what "boot to dos" entails.
Thanks for the assistance.


>-----Original Message-----
>Why? From my pepvious post:
>
>>> possibly because at some time the system was not
immediately rebooted
>>> following a state change (switching SR either off or
on). In your case
><snip>
>>> perhaps due to your having malware from Norton
installed on your
>>> PC.
>
>As for your query. My original post explains what you
need to do and how to do
>it. Start at the beginning and continue to the end. :-)
>--
>Mike Maltby MS-MVP

>
>
>erin > wrote:
>
>> What is wierd is that I try to go thru the
troubleshooting
>> and disable system restore is already checked (if its
>> checked, why is it throwing data into the file anyway?).
>> I go the other way and enable it, and then reboot.
When I
>> do that and come back in, the disable box is checked. I
>> did this twice and both times the box was checked upon
re-
>> entry. Its like the computer will not let me change
this
>> setting. When I go into the area to adjust the amount
of
>> space devoted to restore, it is grayed out (I assume
since
>> the computer will not let me enable system restore).
>> I know that I have never messed with this before in the
>> past. Can the temp file just be deleted (this is where
>> 36gb resides)?
>> Thanks for the time.
>
>
>.
>

Rick T
May 29th 04, 05:08 PM
erin wrote:
> Thanks for the help. This may sound real stupid, but how
> do I boot to dos per your email. I know how to pull up
> the dos prompt, but not sure what "boot to dos" entails.
> Thanks for the assistance.

Booting using a floppy disk: when you (or somebody) installed Windows on
your computer you made an Emergency Boot Disk, which contains WinME
booting files, basic drivers and utilities.

You can make one in ControlPanel/AddRemovePrograms/StartupDisk or by
surfing over to www.bootdisk.com and downloading their WinME OEM
disk-making program.

Put the floppy disk in the floppy disk drive and (re)boot. If,
perchance, the Windows GUI starts up then go into your system BIOS and
change the Booting Order to FD, CD, HD.


Rick