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DANIELLE
May 19th 04, 11:47 PM
An error messege keeps coming up saying wtoolsa has caused
an error in kernel32.dll. I've rebooted, scanned. It still
comes up. Any suggestions ?

Mike M
May 19th 04, 11:52 PM
There have been multiple posts where users are experiencing this problem in
the last few hours and wtoolsa.exe appears to be new malware of some sort and
could be a new form of the HuntBar parasite
(http://www.doxdesk.com/parasite/HuntBar.html). It certainly doesn't form a
part of the Win Me operating system.

Boot to Safe Mode, open MSConfig (Start, Run, enter MSConfig in the box and
click OK), open the Startup tab and uncheck the entry being used to launch
wstoolsa.exe, possibly labelled something like WinTools.

Now reboot back into Normal Mode and check your system for commercial
parasites. You can also delete the entire Wintools folder which is probably
located as a sub-folder in C:\Program Files\Common Files.

This might be a good time to download yourself a copy
of the free Ad-Aware 6.0 from Lavasoft
(http://www.lavasoftusa.com/software/adaware/) and also SpyBot
(http://www.safer-networking.org/) and scan your system for and remove all
unwanted parasites, adware and spyware that might be hiding on your PC.

I would suggest you download and run merijn's CWShredder which targets the
CoolWebSearch parasite. CWShredder can be downloaded from
(http://www.zerosrealm.com/downloads/CWShredder.zip or
http://www.spywareinfo.com/~merijn/files/cwshredder.zip). Details of the many
forms of the CoolWebSearch hijacker can be found at
http://www.spywareinfo.com/~merijn/cwschronicles.html and also
http://www.pestpatrol.com/pestinfo/c/cws.asp.
--?
Mike Maltby MS-MVP



DANIELLE > wrote:

> An error messege keeps coming up saying wtoolsa has caused
> an error in kernel32.dll. I've rebooted, scanned. It still
> comes up. Any suggestions ?