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David
May 19th 04, 12:37 AM
Hey,
I posted a question about the C drive in an earlier
post. I had mentioned that i couldn't delete anything off
of the C drive. Someone wrote me back and suggested
deleting in safe mode or running system restore (it
happened recently). I tried SR but no matter what date i
did it at i was always unsuccessful (it said "SR is
unsuccessful"). Can this be fixed? I don't want to do
the safe mode thing cause that means every times i want to
delete something i have to switch into safe mode :-(. Any
ideas. Thanks a ton!!!!!
David

Mike M
May 19th 04, 12:52 AM
Your System Restore problem:
It is possible that your problem is due to your PC not having been patched
with the 290700 patch which has been required since Sept 2001 for the state
manager to create usable system restore checkpoints.

You can see whether you have installed the patch or not by checking the
version of the file smgr.dll in your windows\system folder. If v4.90.0.3003
then you have updated but if v4.90.0.2533 you have not and need to do so at
once.

Note that when installing the patch it will flush your restore folder
and create a single new checkpoint on completion. This cannot be avoided
since checkpoints created with the old version of smgr.dll cannot be restored.

It is also possible that at one stage you did install this patch but have
subsequently reinstalled Win Me over itself using the Win Me CD. Doing this
causes the original, broken, version of smgr.dll to be reinstalled.

If required the patch can be obtained either via Win Me's AutoUpdate, the
Windows Update site or from the Microsoft Windows Catalogue accessed from the
Windows Update site. For more details see MS KB 290700 - "Checkpoints That
You Create After September 8, 2001 Do Not Restore Your Computer"
(http://support.microsoft.com/?kbid=290700) which also has a link to the
patch.

Your inability to delete any file:
Sorry but I have no sensible suggestion to make here. How long has this been
happening? What change did you make to your system immediately before this
problem started?
--?
Mike Maltby MS-MVP



David > wrote:

> Hey,
> I posted a question about the C drive in an earlier
> post. I had mentioned that i couldn't delete anything off
> of the C drive. Someone wrote me back and suggested
> deleting in safe mode or running system restore (it
> happened recently). I tried SR but no matter what date i
> did it at i was always unsuccessful (it said "SR is
> unsuccessful"). Can this be fixed? I don't want to do
> the safe mode thing cause that means every times i want to
> delete something i have to switch into safe mode :-(. Any
> ideas. Thanks a ton!!!!!
> David

David
May 19th 04, 02:27 AM
Mike,
Thanx for writing. i will try that stuff. The ironic=20
thing about this is it happened in the beginning of May. =20
Right after i installed a modeling program and download a=20
lot of plugins for it (the Program was Rhinoceros 3d). It=20
is sooooo frustrating:-(. Thanks Again. =20
David





>-----Original Message-----
>Your System Restore problem:
>It is possible that your problem is due to your PC not=20
having been patched
>with the 290700 patch which has been required since Sept=20
2001 for the state
>manager to create usable system restore checkpoints.
>
>You can see whether you have installed the patch or not=20
by checking the
>version of the file smgr.dll in your windows\system=20
folder. If v4.90.0.3003
>then you have updated but if v4.90.0.2533 you have not=20
and need to do so at
>once.
>
>Note that when installing the patch it will flush your=20
restore folder
>and create a single new checkpoint on completion. This=20
cannot be avoided
>since checkpoints created with the old version of=20
smgr.dll cannot be restored.
>
>It is also possible that at one stage you did install=20
this patch but have
>subsequently reinstalled Win Me over itself using the Win=20
Me CD. Doing this
>causes the original, broken, version of smgr.dll to be=20
reinstalled.
>
>If required the patch can be obtained either via Win Me's=20
AutoUpdate, the
>Windows Update site or from the Microsoft Windows=20
Catalogue accessed from the
>Windows Update site. For more details see MS KB 290700 -
"Checkpoints That
>You Create After September 8, 2001 Do Not Restore Your=20
Computer"
>(http://support.microsoft.com/?kbid=3D290700) which also=20
has a link to the
>patch.
>
>Your inability to delete any file:
>Sorry but I have no sensible suggestion to make here. =20
How long has this been
>happening? What change did you make to your system=20
immediately before this
>problem started?
>--=81
>Mike Maltby MS-MVP

>
>
>David > wrote:
>
>> Hey,
>> I posted a question about the C drive in an earlier
>> post. I had mentioned that i couldn't delete anything=20
off
>> of the C drive. Someone wrote me back and suggested
>> deleting in safe mode or running system restore (it
>> happened recently). I tried SR but no matter what date=20
i
>> did it at i was always unsuccessful (it said "SR is
>> unsuccessful"). Can this be fixed? I don't want to do
>> the safe mode thing cause that means every times i want=20
to
>> delete something i have to switch into safe mode :-(. =20
Any
>> ideas. Thanks a ton!!!!!
>> David
>
>
>.
>

Rick T
May 19th 04, 04:52 AM
David wrote:

> Hey, I posted a question about the C drive in an earlier post. I had
> mentioned that i couldn't delete anything off of the C drive.
> Someone wrote me back and suggested deleting in safe mode or running
> system restore (it happened recently). I tried SR but no matter what
> date i did it at i was always unsuccessful (it said "SR is
> unsuccessful"). Can this be fixed?

> I don't want to do the safe mode thing cause that means every times i
> want to delete something i have to switch into safe mode :-(.

Mart's reply was actually...
"... try deleting in Safe Mode to see if that works."

to which I might add (if it's not toooo much trouble, of course)...

Do you have the same problem on other drives or partitions?
Is your Recycle Bin empty?
Can you create files? Can you then delete them?

Rick

> Any ideas. Thanks a ton!!!!! David
>

David
May 19th 04, 05:48 AM
Rick,
Yeah, so it isn't tooooo much of a problem. But just for
the sake of it i did try to delete the stuff in safe
mode. And guess what? It didn't work! What a suprise.
What's new in a computer? They never work! And yes, i
can install stuff, Is my recycle bin empty?-Well, just a
second-there i emptied it-now hold on-there i tried to
delete something and guess what? Wait don't guess i'll
tell you-It didn't work :-((((((((( (you get how i
feel?). And lastly, no this is the only drive that this
problem is in. And you know what(i'll just tell you)?
It's the C drive. The computer had the nerve to pick our
main drive. I mean if it had done the l drive that would
have been fine, since there isn't a l drive. :-). So, to
put it shortly, nothing has work so far, and essentially,
i am desperate. You know that old say? When you get mad
shoot your computer (you probably don't since i just made
it up on the spot). Well that where i am moving towards.
I am beginning to believe those rumors about computers
having a life of their own...
David :-).

Rick T
May 19th 04, 06:50 AM
David wrote:
<further abusive crap, not only too lazy to check another repliers query
but continued in the same vein>

Repost answering the questions civilly or you can bugger off as far as I
personally am concerned.


Rick

Rick T
May 19th 04, 10:29 AM
I'm sorry, your writing style is confusing me.


Rick
being polite

David
May 19th 04, 02:25 PM
Hey,
Sorry man i was just joking. I wasn't trying to be mean.
Anyway, I did try to delete something on the C drive in
safe mode and it didn't work. I also tried emptying the
recycle bin and then deleting stuff-it didn't work. This
is the only drive that this problem has been occuring in.
I can create files and install stuff, it is just the
deleting part that is the problem. If you have any ideas
that would be great. Thanks again.
David

David
May 19th 04, 05:45 PM
Mike,
Sorry about that new post I made. I was replying to your
suggestion about the problem with the system restore
program. I went to see what the version was and this is
what i found-v4.90.3000. That matched neither of the
versions that you told me about. What does that mean?
Sorry agian :-(. Thanxs for your help.
David

Mike M
May 19th 04, 06:52 PM
I'm sorry but that makes no sense. The only publicly distributed versions of
the file smgr.dll are as I mentioned in my previous post v4.90.0.2533 and
v4.90.0.3003. To check the version of a file select it in Explorer, right
click and then click Properties and open the Version tab.
--
Mike Maltby MS-MVP



David > wrote:

> Mike,
> Sorry about that new post I made. I was replying to your
> suggestion about the problem with the system restore
> program. I went to see what the version was and this is
> what i found-v4.90.3000. That matched neither of the
> versions that you told me about. What does that mean?
> Sorry agian :-(. Thanxs for your help.
> David

Rick T
May 19th 04, 08:04 PM
David wrote:

> Hey,
> Sorry man i was just joking. I wasn't trying to be mean.

I don't really care.

> Anyway, I did try to delete something on the C drive in
> safe mode and it didn't work. I also tried emptying the
> recycle bin and then deleting stuff-it didn't work. This
> is the only drive that this problem has been occuring in.

So, I'm assuming you have other partitions/drives then.

> I can create files and install stuff, it is just the
> deleting part that is the problem. If you have any ideas
> that would be great. Thanks again.
> David

I on the other hand wasn't joking, Mart's query as to whether it allowed
deletions in Safe Mode had nothing to do with wanting you to do all your
deletions there, and was not phrased as such. Based on that information
and further in that vein...

I'm going to assume you're not trying to delete a system file, because
that would be stupid... are you?

Can you delete the files you create?
If so, can a created file be deleted after a reboot?


ControlPanel/AddRemovePrograms/InstallUninstall, click on IE in the list
and choose Repair Internet Explorer.

and next time you reboot, insert a WinME bootdisk, type at the prompt:
SCANREG /FIX


Rick

David
May 20th 04, 04:37 PM
Rick,

>I'm going to assume you're not trying to delete a system
file, because
>that would be stupid... are you?

No, i am not trying to delete system files. Just the
typical program. Nothing special

>Can you delete the files you create?

No, the second i install something it cannot be deleted.
And as always it says acess denied.

>ControlPanel/AddRemovePrograms/InstallUninstall, click on
IE in the list
>and choose Repair Internet Explorer.

When i went to control panel and AddremovePrograms and
look for IE is wasn't there

>and next time you reboot, insert a WinME bootdisk, type
at the prompt:
>SCANREG /FIX
I did this and it didn't work

David

Mart
May 20th 04, 08:04 PM
David, can you please clarify here?

> No, i am not trying to delete system files. Just the
> typical program. Nothing special.

> No, the second i install something it cannot be deleted.
> And as always it says acess denied.

Typical Program? Install?? Don't understand!!

Can you delete say, a .txt *file* or a .bmp *file*?
If not in Normal Mode, can you delete it/them in Safe Mode - or even in Real
Mode DOS?

If so, is it therefore *only* Programs (applications) thru' Control Panel /
Add/Remove that you are having problems with?

Mart


"David" > wrote in message
...
>
> Rick,
>
> >I'm going to assume you're not trying to delete a system
> file, because
> >that would be stupid... are you?
>
> No, i am not trying to delete system files. Just the
> typical program. Nothing special
>
> >Can you delete the files you create?
>
> No, the second i install something it cannot be deleted.
> And as always it says acess denied.
>
> >ControlPanel/AddRemovePrograms/InstallUninstall, click on
> IE in the list
> >and choose Repair Internet Explorer.
>
> When i went to control panel and AddremovePrograms and
> look for IE is wasn't there
>
> >and next time you reboot, insert a WinME bootdisk, type
> at the prompt:
> >SCANREG /FIX
> I did this and it didn't work
>
> David
>

David
May 21st 04, 06:05 PM
Mart,
Sorry it took me so long to respond. I have been telling
it in bits and pieces so let clarrify the entire story for
you. About a month abo i installed a 3d modeling program
on my computer. Imediatelly afterwards, any attempt to
delete anything on the C drive was impossible. For
example, we took some pictures on a digital camera and
then downloaded them to the C drive. The second they were
on the drive, i was unable to delete them they were stuck
there. Thus anything that was installed, word documents,
anything is stuck there. I cannot delete them in safe
mode, but shockingly enough they can be deleted in MS-DOS
(amazing!) Last of all programs through the control
panel, addremoveprograms folder are fine. Essentially i
can delete stuff in through the control panel and in MS-
dos but no where else. Thanks for all of you help.
David

Mart
May 22nd 04, 01:11 AM
OK - lets slow down and take it a step at a time. And I will *assume* that
you did not progress Mike M's suggestion re:System Restore as you didn't
bother to explain why you had the wrong version of the smgr.dll file and
therefore guess that SR is still not working.

As I understand it, you CAN install and uninstall PROGRAMS in Control Panel
but you CAN'T delete any FILES in either Normal or Safe Mode.

Taking that as a starting point, try uninstalling the 3d modelling program
using Control Panel and see if that at least corrects the deleting FILES
issue.

BTW - just how are you trying to delete them?
a) In Windows Explorer, highlight a FILE, right-click and select the Delete
option?
b) In Windows Explorer, highlight a FILE, hit the Del key?
c) In Windows Explorer, highlight a FILE, Select File Menu and choose the
Delete option?
d) Any other method?

Mart


"David" > wrote in message
...
> Mart,
> Sorry it took me so long to respond. I have been telling
> it in bits and pieces so let clarrify the entire story for
> you. About a month abo i installed a 3d modeling program
> on my computer. Imediatelly afterwards, any attempt to
> delete anything on the C drive was impossible. For
> example, we took some pictures on a digital camera and
> then downloaded them to the C drive. The second they were
> on the drive, i was unable to delete them they were stuck
> there. Thus anything that was installed, word documents,
> anything is stuck there. I cannot delete them in safe
> mode, but shockingly enough they can be deleted in MS-DOS
> (amazing!) Last of all programs through the control
> panel, addremoveprograms folder are fine. Essentially i
> can delete stuff in through the control panel and in MS-
> dos but no where else. Thanks for all of you help.
> David

May 23rd 04, 06:29 AM
Hey Mart,
If i don't respond for a day or so don't worry, i am still
there :-). Ok, here is the low down. First off, i did
delete that 3d modeling program and it didn't fix the
problem which means i have to re-install it, sigh :-(.
But, there has been some new developments. I don't know i
you knew this but i am 16 years old and am trying to fix
this problem on the family comupter (it is sort of my
responsibility since it started acting up after i
installed the 3d modelling program). Ok, so my dad has a
program called Ad-aware 6.0 which he got from the
internet. This program stops popups which have been a
major problem for us. Well aparently, there are sites
that will put spyware information on the computer (i don't
know if you know what i am talking about, do you?). So,
this Ad-aware program will get rid of the spyware junk.
My dad did this and it fixed the problem. But-the second
he logged back onto the internet it started acting up
again. And even through he has run the program again, the
same problem is now in effect. That alot of info, if you
don't understand, just write and i will try to explain
better.
David

Mart
May 23rd 04, 08:31 AM
David, you never seem to follow the suggestions offered or reply to all the
questions asked. But, now considering the (new) circumstances, all I can
advise is that you go through the following procedure - EXACTLY AND TO THE
LETTER!!

Reproduced and credited to Noel Paton:-

"You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.
(Get a free copy of AVG from www.Grisoft.com if you don't already have one.)

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.
--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's"


Install a Firewall - (Zone Alarm, Freeware from ZoneLabs at
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?lid=zadb_zadown)

Then go back and Follow Mike M's advice and check through the whole of this
thread and re-read all previous advice offered.

Mart




> wrote in message
...
> Hey Mart,
> If i don't respond for a day or so don't worry, i am still
> there :-). Ok, here is the low down. First off, i did
> delete that 3d modeling program and it didn't fix the
> problem which means i have to re-install it, sigh :-(.
> But, there has been some new developments. I don't know i
> you knew this but i am 16 years old and am trying to fix
> this problem on the family comupter (it is sort of my
> responsibility since it started acting up after i
> installed the 3d modelling program). Ok, so my dad has a
> program called Ad-aware 6.0 which he got from the
> internet. This program stops popups which have been a
> major problem for us. Well aparently, there are sites
> that will put spyware information on the computer (i don't
> know if you know what i am talking about, do you?). So,
> this Ad-aware program will get rid of the spyware junk.
> My dad did this and it fixed the problem. But-the second
> he logged back onto the internet it started acting up
> again. And even through he has run the program again, the
> same problem is now in effect. That alot of info, if you
> don't understand, just write and i will try to explain
> better.
> David

Noel Paton
May 23rd 04, 09:01 AM
When was the last time you visited Windows Update and downloaded the
Critical Updates?
What version of IE are you running?
What are the Security settings in Internet Properties?
Are you running an anti-virus and keeping it up-to-date?

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
> wrote in message
...
> Hey Mart,
> If i don't respond for a day or so don't worry, i am still
> there :-). Ok, here is the low down. First off, i did
> delete that 3d modeling program and it didn't fix the
> problem which means i have to re-install it, sigh :-(.
> But, there has been some new developments. I don't know i
> you knew this but i am 16 years old and am trying to fix
> this problem on the family comupter (it is sort of my
> responsibility since it started acting up after i
> installed the 3d modelling program). Ok, so my dad has a
> program called Ad-aware 6.0 which he got from the
> internet. This program stops popups which have been a
> major problem for us. Well aparently, there are sites
> that will put spyware information on the computer (i don't
> know if you know what i am talking about, do you?). So,
> this Ad-aware program will get rid of the spyware junk.
> My dad did this and it fixed the problem. But-the second
> he logged back onto the internet it started acting up
> again. And even through he has run the program again, the
> same problem is now in effect. That alot of info, if you
> don't understand, just write and i will try to explain
> better.
> David

David
May 23rd 04, 10:17 PM
Mart,
Alright i will do that. I'll get back to you when i have
done it
David

Mart
May 24th 04, 12:20 AM
OK, I'll keep watching for your return (please stick with this thread, if
possible) and hope your report is positive. Good luck.

Mart


"David" > wrote in message
...
> Mart,
> Alright i will do that. I'll get back to you when i have
> done it
> David
>

Steve Baron - KB3MM
May 24th 04, 12:31 AM
Which 4D program did you install?

> wrote in message
...
> Hey Mart,
> If i don't respond for a day or so don't worry, i am still
> there :-). Ok, here is the low down. First off, i did
> delete that 3d modeling program and it didn't fix the
> problem which means i have to re-install it, sigh :-(.
> But, there has been some new developments. I don't know i
> you knew this but i am 16 years old and am trying to fix
> this problem on the family comupter (it is sort of my
> responsibility since it started acting up after i
> installed the 3d modelling program). Ok, so my dad has a
> program called Ad-aware 6.0 which he got from the
> internet. This program stops popups which have been a
> major problem for us. Well aparently, there are sites
> that will put spyware information on the computer (i don't
> know if you know what i am talking about, do you?). So,
> this Ad-aware program will get rid of the spyware junk.
> My dad did this and it fixed the problem. But-the second
> he logged back onto the internet it started acting up
> again. And even through he has run the program again, the
> same problem is now in effect. That alot of info, if you
> don't understand, just write and i will try to explain
> better.
> David

Noel Paton
May 24th 04, 07:15 AM
Time-travel, yet?? - Didn't know ME supported that!<g>

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
"Steve Baron - KB3MM" > wrote in message
...
> Which 4D program did you install?
>