Re: Can't re-install CD-RW

Thank you, Jack. This is the most sensible sounding advice
I have gotten on this problem. The people at Gateway
(processor) and Philips have sent me a total of 9 answers
that sound like they never read the question.

When I Hot-Plug, the CD-RW gets recognized as a 'USB
Cable" attached to a SCSI controller. Windows wont even
try to read a new driver file from a floppy - it just says
there is nothing on the disk that relates to my hardware.

I have downloaded the "USB-WinMe.exe" file that you
suggested. Before I mess things up even worse, can you
tell me how to go about replacing the Windows drivers ?
Can I just try to find the files in Windows, delete them,
and then copy in the new ones ? Or does the fact that the
file is type 'exe' mean it is self-installing ?
PS: Do you know of a way to make Windows just 'keep' known
devices instead of re-finding them at every power-up ?
---911
>-----Original Message-----
>I suspect the system is having a timing problem whereby
USB is not
>entirely installed before PNP finshes its interrogation
for devices.
>This could be a firmware or driver problem.
>
>You may not be able to reboot with the device plugged in,
unless you can
>find a newer driver.
>
>Experiment to see if you can hot plug it successfully
after completely
>booting. Confirm that you have the correct driver
installed and that
>all USB devices are UnMarked in Device Manager. If USB
2.0, the needed
>software will be with your interface card or the external
drive.
>If USB 1.1, you may wish to reinstall the drivers, at
>
>http://www.usb-drivers.com/drivers/63/63237.htm and
download
>"usb-WinMe.exe" , which contains WinMe's USB 1.1 related
files
>
>--
>Jack E. Martinelli 2002-04 MVP for Win9X / DTS
>Help us help you: http://www.dts-L.org/goodpost.htm
>
http://www.microsoft.com/security/protect/
>Your cooperation is very appreciated.
>____

[nine Eleven]

>-----Original Message-----
>Thank you, Jack. This is the most sensible sounding
advice
>I have gotten on this problem. The people at Gateway
>(processor) and Philips have sent me a total of 9 answers
>that sound like they never read the question.
>
>When I Hot-Plug, the CD-RW gets recognized as a 'USB
>Cable" attached to a SCSI controller. Windows wont even
>try to read a new driver file from a floppy - it just
says
>there is nothing on the disk that relates to my
hardware.
>
>I have downloaded the "USB-WinMe.exe" file that you
>suggested. Before I mess things up even worse, can you
>tell me how to go about replacing the Windows drivers ?
>Can I just try to find the files in Windows, delete them,
>and then copy in the new ones ? Or does the fact that the
>file is type 'exe' mean it is self-installing ?
>PS: Do you know of a way to make Windows just 'keep'
known
>devices instead of re-finding them at every power-up ?
>---911
>>-----Original Message-----
>>I suspect the system is having a timing problem whereby
>USB is not
>>entirely installed before PNP finshes its interrogation
>for devices.
>>This could be a firmware or driver problem.
>>
>>You may not be able to reboot with the device plugged
in,
>unless you can
>>find a newer driver.
>>
>>Experiment to see if you can hot plug it successfully
>after completely
>>booting. Confirm that you have the correct driver
>installed and that
>>all USB devices are UnMarked in Device Manager. If USB
>2.0, the needed
>>software will be with your interface card or the
external
>drive.
>>If USB 1.1, you may wish to reinstall the drivers, at
>>
>>http://www.usb-drivers.com/drivers/63/63237.htm and
>download
>>"usb-WinMe.exe" , which contains WinMe's USB 1.1
related
>files
>>
>>--
>>Jack E. Martinelli 2002-04 MVP for Win9X / DTS
>>Help us help you: http://www.dts-L.org/goodpost.htm
>>
>http://www.microsoft.com/security/protect/
>>Your cooperation is very appreciated.
>>____
>
>.
>

[Jack E Martinelli]

If hot plugging the CD-RW drive results in PNP identifying a " 'USB
Cable" attached to a SCSI controller", it may mean the firmware in the
drive is incorrect.
I recommend obtaining a replacement drive to test.

You can also test by Rebooting to Safe Mode and removing the drive in
Device Manager. Then use the Add New Hardware wizard to direct the
installation of the correct driver from a floppy or a CD. However, if
the drive insists on being identifed as the USB cable, it will fail
again.


Re: the "USB-WinMe.exe file", it is self-installing. Just run it and
all should be well, for USB 1.1.
--
Jack E. Martinelli 2002-04 MVP for Win9X / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
http://www.microsoft.com/security/protect/
Your cooperation is very appreciated.
____
"nine Eleven" > wrote in message
...
>
> >-----Original Message-----
> >Thank you, Jack. This is the most sensible sounding
> advice
> >I have gotten on this problem. The people at Gateway
> >(processor) and Philips have sent me a total of 9 answers
> >that sound like they never read the question.
> >
> >When I Hot-Plug, the CD-RW gets recognized as a 'USB
> >Cable" attached to a SCSI controller. Windows wont even
> >try to read a new driver file from a floppy - it just
> says
> >there is nothing on the disk that relates to my
> hardware.
> >
> >I have downloaded the "USB-WinMe.exe" file that you
> >suggested. Before I mess things up even worse, can you
> >tell me how to go about replacing the Windows drivers ?
> >Can I just try to find the files in Windows, delete them,
> >and then copy in the new ones ? Or does the fact that the
> >file is type 'exe' mean it is self-installing ?
> >PS: Do you know of a way to make Windows just 'keep'
> known
> >devices instead of re-finding them at every power-up ?
> >---911
> >>-----Original Message-----
> >>I suspect the system is having a timing problem whereby
> >USB is not
> >>entirely installed before PNP finshes its interrogation
> >for devices.
> >>This could be a firmware or driver problem.
> >>
> >>You may not be able to reboot with the device plugged
> in,
> >unless you can
> >>find a newer driver.
> >>
> >>Experiment to see if you can hot plug it successfully
> >after completely
> >>booting. Confirm that you have the correct driver
> >installed and that
> >>all USB devices are UnMarked in Device Manager. If USB
> >2.0, the needed
> >>software will be with your interface card or the
> external
> >drive.
> >>If USB 1.1, you may wish to reinstall the drivers, at
> >>
> >>http://www.usb-drivers.com/drivers/63/63237.htm and
> >download
> >>"usb-WinMe.exe" , which contains WinMe's USB 1.1
> related
> >files
> >>
> >>--
> >>Jack E. Martinelli 2002-04 MVP for Win9X / DTS
> >>Help us help you: http://www.dts-L.org/goodpost.htm
> >>
> >http://www.microsoft.com/security/protect/
> >>Your cooperation is very appreciated.
> >>____
> >
> >.
> >

[nine-eleven]

I guess this is a loser. I have ordered a new CD-RW.
Thanks for trying...911
>-----Original Message-----
>If hot plugging the CD-RW drive results in PNP
identifying a " 'USB
>Cable" attached to a SCSI controller", it may mean the
firmware in the
>drive is incorrect.
>I recommend obtaining a replacement drive to test.
>
>You can also test by Rebooting to Safe Mode and removing
the drive in
>Device Manager. Then use the Add New Hardware wizard to
direct the
>installation of the correct driver from a floppy or a
CD. However, if
>the drive insists on being identifed as the USB cable, it
will fail
>again.
>
>
>Re: the "USB-WinMe.exe file", it is self-installing.
Just run it and
>all should be well, for USB 1.1.
>--
>Jack E. Martinelli 2002-04 MVP for Win9X / DTS
>Help us help you: http://www.dts-L.org/goodpost.htm
>
http://www.microsoft.com/security/protect/
>Your cooperation is very appreciated.
>____
>"nine Eleven" > wrote in message
...
>>
>> >-----Original Message-----
>> >Thank you, Jack. This is the most sensible sounding
>> advice
>> >I have gotten on this problem. The people at Gateway
>> >(processor) and Philips have sent me a total of 9
answers
>> >that sound like they never read the question.
>> >
>> >When I Hot-Plug, the CD-RW gets recognized as a 'USB
>> >Cable" attached to a SCSI controller. Windows wont even
>> >try to read a new driver file from a floppy - it just
>> says
>> >there is nothing on the disk that relates to my
>> hardware.
>> >
>> >I have downloaded the "USB-WinMe.exe" file that you
>> >suggested. Before I mess things up even worse, can you
>> >tell me how to go about replacing the Windows drivers ?
>> >Can I just try to find the files in Windows, delete
them,
>> >and then copy in the new ones ? Or does the fact that
the
>> >file is type 'exe' mean it is self-installing ?
>> >PS: Do you know of a way to make Windows just 'keep'
>> known
>> >devices instead of re-finding them at every power-up ?
>> >---911
>> >>-----Original Message-----
>> >>I suspect the system is having a timing problem
whereby
>> >USB is not
>> >>entirely installed before PNP finshes its
interrogation
>> >for devices.
>> >>This could be a firmware or driver problem.
>> >>
>> >>You may not be able to reboot with the device plugged
>> in,
>> >unless you can
>> >>find a newer driver.
>> >>
>> >>Experiment to see if you can hot plug it successfully
>> >after completely
>> >>booting. Confirm that you have the correct driver
>> >installed and that
>> >>all USB devices are UnMarked in Device Manager. If
USB
>> >2.0, the needed
>> >>software will be with your interface card or the
>> external
>> >drive.
>> >>If USB 1.1, you may wish to reinstall the drivers, at
>> >>
>> >>http://www.usb-drivers.com/drivers/63/63237.htm and
>> >download
>> >>"usb-WinMe.exe" , which contains WinMe's USB 1.1
>> related
>> >files
>> >>
>> >>--
>> >>Jack E. Martinelli 2002-04 MVP for Win9X / DTS
>> >>Help us help you: http://www.dts-L.org/goodpost.htm
>> >>
>> >http://www.microsoft.com/security/protect/
>> >>Your cooperation is very appreciated.
>> >>____
>> >
>> >.
>> >
>
>.
>