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View Full Version : Re: What's SHLWAPI.DLL and how do I fix it?


Sue
June 4th 04, 06:48 PM
I discovered something pretty bizarre this morning and I
have been shaking my head ever since. For some unknown,
twilight zone like reason, my IE 6 has somehow turned
itself into IE 5!! While double checking my version number
by opening the browser and choosing Help, the box opens up
and says Internet Explorer 5, version 6.0!! Well which is
it? IE 5 or IE 6??? I have no idea how this happened. Any
suggestions? Oh, this might be the reason why I don't have
to option in Add/Remove Programs to repair IE.


>-----Original Message-----
>Oh, sorry. I guess the ole brain just saw a 'G' and
>assumed it was Gary. Sorry bout that.
>
>
>>-----Original Message-----
>>I'm sorry, you're mistaken. I *never* recommend
>downloading DLLs from such
>>places. I only recommend downloading installers from
>original vendors. It
>>was "Greg" who recommended that procedure.
>>
>>--
>>Gary S. Terhune
>>MS MVP for Win9x
>>
>>"Sue" > wrote in
>message
...
>>> Excuse me? It was from YOUR advice I even went to
>the .dll
>>> website in the first place and now you're saying don't
>do
>>> anything with it! What would you suggest I do then?
How
>do
>>> I fix this .dll file so I can open my email? I already
>>> told you that a Windows reinstall failed. Is
>it 'reformat'
>>> time or is there another way? Please help.
>>>
>>> Thx.
>>>
>>> >-----Original Message-----
>>> >I wouldn't recommend this course of action, period.
>>> >
>>> >--
>>> >Gary S. Terhune
>>> >MS MVP for Win9x
>>> >
>>> >"Sue" > wrote in
>>> message
>>> ...
>>> >> Ok. I went to http://www.dll-files.com/dllindex/dll-
>>> >> files.shtml?shlwapi and d/led the shlwapi.dll file.
>The
>>> >> readme file says to extract the file to the windows
>>> system
>>> >> directory. My question is, do I have to delete the
>>> >> shlwapi.dll file that is showing in there first,
>>> (remember
>>> >> I already stated the file is still on my machine)
and
>>> then
>>> >> extract the one I just d/led?
>>> >>
>>> >>
>>> >> >-----Original Message-----
>>> >> >What the heck! I wasn't aware that I had the
option
>to
>>> >> >remain anonymous to use this newsgroup. In any
case,
>>> yes
>>> >> >Shaw does have a fabulous email filter! There was a
>>> time
>>> >> I
>>> >> >was getting around 50 junk emails a day! Of the 50
>>> maybe
>>> >> 2
>>> >> >or 3 were legit. Since activating the spam filter
I
>now
>>> >> >get absolutely no junk and only receive the ones
>that I
>>> >> >want. In closing, I was not attacking your
>>> intelligence,
>>> >> >so please don't do it to me.
>>> >> >
>>> >> >
>>> >> >>-----Original Message-----
>>> >> >>My apologies. Your not knowing about IE Repair,
>plus
>>> the
>>> >> >fact that the
>>> >> >>Update had problems, suggested to me that you
were
>not
>>> >> >aware of "good
>>> >> >>programming practices". That, in turn, suggested
>that
>>> >> you
>>> >> >at least needed to
>>> >> >>be brought up to date on current security
>practices.
>>> >> That
>>> >> >your computer
>>> >> >>education is well-rounded in some areas, even if
>not
>>> so
>>> >> >in others, is not
>>> >> >>something I can tell from this end of the
>>> communications
>>> >> >link.
>>> >> >>
>>> >> >>Helping people in the newsgroups is a tricky
>business.
>>> >> >Sometimes it's
>>> >> >>apparent that the user is well-versed in standard
>>> things
>>> >> >like DOS commands,
>>> >> >>the usual utilities, etc.--maybe even REGEDIT!--
>and we
>>> >> >can deal with the
>>> >> >>issue in just a few words. 5 years ago, it took a
>>> >> >significantly higher level
>>> >> >>of expertise just to *find* this newsgroup, and we
>>> >> tended
>>> >> >to respond
>>> >> >>accordingly, then backing off, getting into more
>>> detail,
>>> >> >dumbing down, or
>>> >> >>whatever, as needed.
>>> >> >>
>>> >> >>These days, the first question I have to ask
>myself is
>>> >> >whether to take a
>>> >> >>person through a step-by-step trouble-shooting,
>with
>>> the
>>> >> >inherent risks that
>>> >> >>others will muddy the water with suggestions that
>may
>>> or
>>> >> >may not be on the
>>> >> >>mark, that the thread will string out and become
>>> >> >difficult to follow, or
>>> >> >>that the user may even find it difficult or
>impossible
>>> >> to
>>> >> >get back to the
>>> >> >>thread--or, do I dump the whole thing on them at
>once,
>>> >> >knowing that much of
>>> >> >>it will be extraneous, confusing, and very
possibly
>>> well
>>> >> >over their
>>> >> >>heads--or even totally off the mark because I
>simply
>>> >> >didn't get the right
>>> >> >>sense of the problem at hand. I also have to
>consider
>>> my
>>> >> >own efficiency. How
>>> >> >>much time can I afford to spend on a well-
>configured,
>>> >> >customized response to
>>> >> >>any one person? Am I really the right person for
>this
>>> >> >person's issue?
>>> >> >>
>>> >> >>I do this for fun and education, not for pay or
>even
>>> for
>>> >> >the benefits
>>> >> >>bestowed by the MVP award. I was flabbergasted to
>the
>>> >> >point of tears the
>>> >> >>first time I received the MVP Award, and I've been
>>> >> rather
>>> >> >surprised every
>>> >> >>time I was re-awarded. I have a family to
maintain,
>>> >> >house, yard, pets,
>>> >> >>etc.--the usual. Plus two businesses, one of
which
>is
>>> >> >beginning to thrive,
>>> >> >>but will take another three years to truly break
>even.
>>> >> >(The other is my
>>> >> >>consulting business, which is really more of a
>paying
>>> >> >hobby.) I spend an
>>> >> >>average of ten to twelve hours a day in front of a
>>> >> >computer, and that used
>>> >> >>to be more like sixteen to twenty but the doctor
>>> >> insisted
>>> >> >I cut back (and my
>>> >> >>wife is his enforcer.) About half of that time is
>>> >> >connected with this
>>> >> >>newsgroup--I don't post to any others.
>>> >> >>
>>> >> >>So, once again, I apologize for not quite pegging
>you
>>> >> >right. Blame it on the
>>> >> >>law of averages. Would you like me to block any
>>> further
>>> >> >messages from you?
>>> >> >>It won't be difficult to do, provided you keep
>using
>>> >> your
>>> >> >real email
>>> >> >>address. I wouldn't want to block all messages
>>> >> >from "Sue". Most of the
>>> >> >>people I know named Sue are quite nice.
>>> >> >>
>>> >> >>You *do* know, don't you, that having once used
>your
>>> >> >real email address in
>>> >> >>a newsgroup, you have now been added to all of the
>>> worst
>>> >> >mailing lists in
>>> >> >>the universe, and can count on a few hundred
SPAMs
>a
>>> >> day,
>>> >> >plus bounces from
>>> >> >>servers explaining that "your" email to someone
you
>>> >> never
>>> >> >heard of was
>>> >> >>rejected because it contains a virus? I assume you
>>> know
>>> >> >all that and don't
>>> >> >>care--must have excellent filters at shaw.ca.
>(Still,
>>> >> the
>>> >> >extra load on
>>> >> >>their servers will help drive up pricing, even if
>your
>>> >> >own contribution to
>>> >> >>that problem is relatively minor, it all adds up.)
>>> >> >>
>>> >> >>--
>>> >> >>Gary S. Terhune
>>> >> >>MS MVP for Win9x
>>> >> >>
>>> >> >>"Sue" > wrote
>in
>>> >> >message
>>> >> ...
>>> >> >>> Thanks for your help but I am not a moron.
>>> >> >>
>>> >> >>.
>>> >> >>
>>> >> >.
>>> >> >
>>> >
>>> >.
>>> >
>>
>>.
>>
>.
>

Hugh Candlin
June 4th 04, 08:12 PM
Sue > wrote in message ...
> This may just be a total coincidence but ever since I
> performed a Windows Update yesterday afternoon I have been
> having trouble opening email. The program opens fine, d/ls
> mail from the server fine, but when I try to open anything
> I get this error message.....
>
> MSIMN caused an invalid page fault in module SHLWAPI.DLL
> at 0177:70bd899f
>
> What is this and how do I get it? Any help would be
> appreciated. Email is my life-line =o)

In Outlook Express,
Click on Tools, and select Options....
Click on the Maintenance tab

In the Troubleshooting panel at the bottom,
remove any and all checkmarks.

[I know what you're thinking....]

"They've always been set that way, with no problems,
so why should I have to do that now?

Simple answer is that they were OK until you ran the Windows Update.
Somebody at MS screwed something up.
It happens. Programmers are human.

You may have to close and reopen Outlook Express
and/or you may have to restart Windows.

Good luck.

Gary S. Terhune
June 4th 04, 10:14 PM
Not sure how it could have happened, Sue, except by mixing installation
packages, perhaps. Not that that's the only possibility, but it's the only
one that comes to mind...except...a Registry foul-up?

Have you tried downloading IE 6 SP1 and reinstalling? Using the Clean Boot
methods I told you about? If so, then it's weirder than I thought. If not,
hold off until you try the following.

Also, before it's too late, do yourself a favor and copy all files named
RB***.CAB from C:\Windows\SYSBCKUP to another (new) folder for safe-keeping.
If you can't find SYSBCKUP, you need to check Folder Options, View tab and
choose "Show All Files".

I'm tending to agree with whoever it was that suggested a Registry Restore,
but I'm not real certain it would work at this point. After copying out the
existing RB***.CAB files, (and make sure to Copy, not Move), restart, hold
down or repeatedly press the Ctrl key to get the Startup Menu, choose
Command Prompt Only, then run the following commands:

SMARTDRV
SCANREG /RESTORE (there's a space before /restore)

Choose the *oldest* backup there (go by date, not file name/number). Restart
and see what IE version number says now. Assuming things look a bit more
normal, I'd still recommend Clean Boot and reinstalling IE6.1 from the
download site. And I'd probably also go back and reinstall every update
issued since SP1 was issued, but that's your choice.

Note: This was originally an Outlook Express issue--MSIMN.EXE is Outlook
Express. If I recall correctly, you can't get your email. Does not Shaw have
an online webmail option to let you check and manage your email?

--
Gary S. Terhune
MS MVP for Win9x

"Sue" > wrote in message
...
> I discovered something pretty bizarre this morning and I
> have been shaking my head ever since. For some unknown,
> twilight zone like reason, my IE 6 has somehow turned
> itself into IE 5!! While double checking my version number
> by opening the browser and choosing Help, the box opens up
> and says Internet Explorer 5, version 6.0!! Well which is
> it? IE 5 or IE 6??? I have no idea how this happened. Any
> suggestions? Oh, this might be the reason why I don't have
> to option in Add/Remove Programs to repair IE.
>
>
> >-----Original Message-----
> >Oh, sorry. I guess the ole brain just saw a 'G' and
> >assumed it was Gary. Sorry bout that.
> >
> >
> >>-----Original Message-----
> >>I'm sorry, you're mistaken. I *never* recommend
> >downloading DLLs from such
> >>places. I only recommend downloading installers from
> >original vendors. It
> >>was "Greg" who recommended that procedure.
> >>
> >>--
> >>Gary S. Terhune
> >>MS MVP for Win9x
> >>
> >>"Sue" > wrote in
> >message
> ...
> >>> Excuse me? It was from YOUR advice I even went to
> >the .dll
> >>> website in the first place and now you're saying don't
> >do
> >>> anything with it! What would you suggest I do then?
> How
> >do
> >>> I fix this .dll file so I can open my email? I already
> >>> told you that a Windows reinstall failed. Is
> >it 'reformat'
> >>> time or is there another way? Please help.
> >>>
> >>> Thx.
> >>>
> >>> >-----Original Message-----
> >>> >I wouldn't recommend this course of action, period.
> >>> >
> >>> >--
> >>> >Gary S. Terhune
> >>> >MS MVP for Win9x
> >>> >
> >>> >"Sue" > wrote in
> >>> message
> >>> ...
> >>> >> Ok. I went to http://www.dll-files.com/dllindex/dll-
> >>> >> files.shtml?shlwapi and d/led the shlwapi.dll file.
> >The
> >>> >> readme file says to extract the file to the windows
> >>> system
> >>> >> directory. My question is, do I have to delete the
> >>> >> shlwapi.dll file that is showing in there first,
> >>> (remember
> >>> >> I already stated the file is still on my machine)
> and
> >>> then
> >>> >> extract the one I just d/led?
> >>> >>
> >>> >>
> >>> >> >-----Original Message-----
> >>> >> >What the heck! I wasn't aware that I had the
> option
> >to
> >>> >> >remain anonymous to use this newsgroup. In any
> case,
> >>> yes
> >>> >> >Shaw does have a fabulous email filter! There was a
> >>> time
> >>> >> I
> >>> >> >was getting around 50 junk emails a day! Of the 50
> >>> maybe
> >>> >> 2
> >>> >> >or 3 were legit. Since activating the spam filter
> I
> >now
> >>> >> >get absolutely no junk and only receive the ones
> >that I
> >>> >> >want. In closing, I was not attacking your
> >>> intelligence,
> >>> >> >so please don't do it to me.
> >>> >> >
> >>> >> >
> >>> >> >>-----Original Message-----
> >>> >> >>My apologies. Your not knowing about IE Repair,
> >plus
> >>> the
> >>> >> >fact that the
> >>> >> >>Update had problems, suggested to me that you
> were
> >not
> >>> >> >aware of "good
> >>> >> >>programming practices". That, in turn, suggested
> >that
> >>> >> you
> >>> >> >at least needed to
> >>> >> >>be brought up to date on current security
> >practices.
> >>> >> That
> >>> >> >your computer
> >>> >> >>education is well-rounded in some areas, even if
> >not
> >>> so
> >>> >> >in others, is not
> >>> >> >>something I can tell from this end of the
> >>> communications
> >>> >> >link.
> >>> >> >>
> >>> >> >>Helping people in the newsgroups is a tricky
> >business.
> >>> >> >Sometimes it's
> >>> >> >>apparent that the user is well-versed in standard
> >>> things
> >>> >> >like DOS commands,
> >>> >> >>the usual utilities, etc.--maybe even REGEDIT!--
> >and we
> >>> >> >can deal with the
> >>> >> >>issue in just a few words. 5 years ago, it took a
> >>> >> >significantly higher level
> >>> >> >>of expertise just to *find* this newsgroup, and we
> >>> >> tended
> >>> >> >to respond
> >>> >> >>accordingly, then backing off, getting into more
> >>> detail,
> >>> >> >dumbing down, or
> >>> >> >>whatever, as needed.
> >>> >> >>
> >>> >> >>These days, the first question I have to ask
> >myself is
> >>> >> >whether to take a
> >>> >> >>person through a step-by-step trouble-shooting,
> >with
> >>> the
> >>> >> >inherent risks that
> >>> >> >>others will muddy the water with suggestions that
> >may
> >>> or
> >>> >> >may not be on the
> >>> >> >>mark, that the thread will string out and become
> >>> >> >difficult to follow, or
> >>> >> >>that the user may even find it difficult or
> >impossible
> >>> >> to
> >>> >> >get back to the
> >>> >> >>thread--or, do I dump the whole thing on them at
> >once,
> >>> >> >knowing that much of
> >>> >> >>it will be extraneous, confusing, and very
> possibly
> >>> well
> >>> >> >over their
> >>> >> >>heads--or even totally off the mark because I
> >simply
> >>> >> >didn't get the right
> >>> >> >>sense of the problem at hand. I also have to
> >consider
> >>> my
> >>> >> >own efficiency. How
> >>> >> >>much time can I afford to spend on a well-
> >configured,
> >>> >> >customized response to
> >>> >> >>any one person? Am I really the right person for
> >this
> >>> >> >person's issue?
> >>> >> >>
> >>> >> >>I do this for fun and education, not for pay or
> >even
> >>> for
> >>> >> >the benefits
> >>> >> >>bestowed by the MVP award. I was flabbergasted to
> >the
> >>> >> >point of tears the
> >>> >> >>first time I received the MVP Award, and I've been
> >>> >> rather
> >>> >> >surprised every
> >>> >> >>time I was re-awarded. I have a family to
> maintain,
> >>> >> >house, yard, pets,
> >>> >> >>etc.--the usual. Plus two businesses, one of
> which
> >is
> >>> >> >beginning to thrive,
> >>> >> >>but will take another three years to truly break
> >even.
> >>> >> >(The other is my
> >>> >> >>consulting business, which is really more of a
> >paying
> >>> >> >hobby.) I spend an
> >>> >> >>average of ten to twelve hours a day in front of a
> >>> >> >computer, and that used
> >>> >> >>to be more like sixteen to twenty but the doctor
> >>> >> insisted
> >>> >> >I cut back (and my
> >>> >> >>wife is his enforcer.) About half of that time is
> >>> >> >connected with this
> >>> >> >>newsgroup--I don't post to any others.
> >>> >> >>
> >>> >> >>So, once again, I apologize for not quite pegging
> >you
> >>> >> >right. Blame it on the
> >>> >> >>law of averages. Would you like me to block any
> >>> further
> >>> >> >messages from you?
> >>> >> >>It won't be difficult to do, provided you keep
> >using
> >>> >> your
> >>> >> >real email
> >>> >> >>address. I wouldn't want to block all messages
> >>> >> >from "Sue". Most of the
> >>> >> >>people I know named Sue are quite nice.
> >>> >> >>
> >>> >> >>You *do* know, don't you, that having once used
> >your
> >>> >> >real email address in
> >>> >> >>a newsgroup, you have now been added to all of the
> >>> worst
> >>> >> >mailing lists in
> >>> >> >>the universe, and can count on a few hundred
> SPAMs
> >a
> >>> >> day,
> >>> >> >plus bounces from
> >>> >> >>servers explaining that "your" email to someone
> you
> >>> >> never
> >>> >> >heard of was
> >>> >> >>rejected because it contains a virus? I assume you
> >>> know
> >>> >> >all that and don't
> >>> >> >>care--must have excellent filters at shaw.ca.
> >(Still,
> >>> >> the
> >>> >> >extra load on
> >>> >> >>their servers will help drive up pricing, even if
> >your
> >>> >> >own contribution to
> >>> >> >>that problem is relatively minor, it all adds up.)
> >>> >> >>
> >>> >> >>--
> >>> >> >>Gary S. Terhune
> >>> >> >>MS MVP for Win9x
> >>> >> >>
> >>> >> >>"Sue" > wrote
> >in
> >>> >> >message
> >>> >> ...
> >>> >> >>> Thanks for your help but I am not a moron.
> >>> >> >>
> >>> >> >>.
> >>> >> >>
> >>> >> >.
> >>> >> >
> >>> >
> >>> >.
> >>> >
> >>
> >>.
> >>
> >.
> >

Buffalo
June 5th 04, 12:29 AM
"Hugh Candlin" > wrote in message
...
> In Outlook Express,
> Click on Tools, and select Options....
> Click on the Maintenance tab
>
> In the Troubleshooting panel at the bottom,
> remove any and all checkmarks.
>
> [I know what you're thinking....]
>
> "They've always been set that way, with no problems,
> so why should I have to do that now?
>
> Simple answer is that they were OK until you ran the Windows Update.
> Somebody at MS screwed something up.
> It happens. Programmers are human.
>
> You may have to close and reopen Outlook Express
> and/or you may have to restart Windows.
>
> Good luck.

Hugh, have you addressed this problem before.
Boy, it it works, I'm going to keep a copy of this of this post.
Buffalo :-)

Hugh Candlin
June 5th 04, 05:50 AM
Buffalo > wrote in message news:VB7wc.44769$3x.24304@attbi_s54...
>
> "Hugh Candlin" > wrote in message
> ...
> > In Outlook Express,
> > Click on Tools, and select Options....
> > Click on the Maintenance tab
> >
> > In the Troubleshooting panel at the bottom,
> > remove any and all checkmarks.
> >
> > [I know what you're thinking....]
> >
> > "They've always been set that way, with no problems,
> > so why should I have to do that now?
> >
> > Simple answer is that they were OK until you ran the Windows Update.
> > Somebody at MS screwed something up.
> > It happens. Programmers are human.
> >
> > You may have to close and reopen Outlook Express
> > and/or you may have to restart Windows.
> >
> > Good luck.
>
> Hugh, have you addressed this problem before.
> Boy, it it works, I'm going to keep a copy of this of this post.
> Buffalo :-)

Yes.

I have actually seen a number of issues involving SHLWAPI.DLL.

"If it works" is a valid concern to express.

There are so many software/hardware permutations possible today
that the task of upgrading and maintaining the operating system base
with guaranteed certainty is quite, undeniably, impossible.

We have long since passed the need for a clean design slate.
The 2010 Longhorn release isn't the solution. The abomination
known as the 2006 Longhorn release is best left unmentioned.

If anyone is to wrest the desktop OS crown from Microsoft,
the next 5 years will provide a glorious window of opportunity.

Given Microsoft's propensity for 'borrowing" other's innovative ideas
instead of serving as the technology leader, I will not be at all surprised
when such a challenge is issued.

Lee
June 5th 04, 09:25 AM
The fact that it didn't even need to restart is significant
here. You must choose 'Custom' and then manually check
each item that was installed before in order to reinstall
ie properly.

Update 832894 contains 6.00.2800.1400 version of shlwapi.dll,
please double check your version and reapply the update if
found to be anything different. More version info for other
files in that package here.
http://microsoft.com/technet/security/bulletin/MS04-004.mspx
Get the update at the catalog site.
http://v4.windowsupdate.microsoft.com/catalog/

"Sue" > wrote in message >...
> I tried reinstalling IE. It didn't work. The reinstall
> seems to be just going thru the motions but not really
> doing anything. After the supposed 'install' it doesn't
> prompt for a restart of the machine. I did do a manual
> restart but the problem still remains.
>
>
> >-----Original Message-----
> >Then you need to reinstall IE. That simple. And there's a
> *huge* difference
> >between not having any applications open and a Clean Boot.
> >
> >Since you're not a moron, I assume you'll know how to get
> and reinstall IE.
> >But, considering all the rest of the problems you're
> having, are you *sure*
> >you're parasite-free? Or that you don't have left-over
> damage from previous
> >infestation(s), even if they've been subsequently removed?
> >
> >Oh, and you're welcome.
> >
> >--
> >Gary S. Terhune
> >MS MVP for Win9x
> >
> >"Sue" > wrote in
> message
> ...
> >> In following his instructions, there is no 'IE Repair'
> >> listed under Tools in the System Configuration
> >> Information. I have had it in Add/Remove Programs in
> >> Control Panel before but it is not there anymore. I have
> >> no idea where it went.
> >>
> >> Btw, I was not being mean, I was merely 'suggesting' he
> re-
> >> word the part about assuming I/we know nothing! I took
> >> offense to it and I'm sure others have as well. I did
> say
> >> Thank You for his advice and no I didn't have anything
> >> running when I did the update.
> >>
> >>
> >> >-----Original Message-----
> >> >
> >> >"Sue" > wrote in
> message
> >> ...
> >> >> Thanks for your help but I am not a moron. I have an
> >> >> antivirus program on my machine, AVG to be exact,
> that I
> >> >> religiously update every couple of days. It is also
> set
> to
> >> >> scan every nite at 10 pm. I have a firewall as well,
> >> >> Kerio, that runs all the time. I have AdAware and
> SS&D
> >> >> which I run at least once a week, updating all the
> way!
> I
> >> >> also run HiJack This! scans once a week. I also check
> for
> >> >> Windows Updates at least once a month. I am well
> aware
> of
> >> >> the 'nasties' running around webland and I am quite
> proud
> >> >> of my surfing habits. I keep well away from garbage
> sites.
> >> >> On top of all this protection, I run ScanDisk and
> Defrag
> >> >> every couple of months along with RegClean. I think
> my
> >> >> computer maintenance skills are very well tuned.
> >> >>
> >> >> You are being helpful when posting your 'standard
> >> >> blurb', but you make me feel like a moron when you
> say,
> >> >> Quote: "...because I sense that you need to know this
> >> >> stuff." Sense nothing! Don't assume I'm an idiot just
> >> >> because I'm asking for a little help. You might want
> to
> >> >> drop the assumptions and just 'suggest', you will
> offend
> >> >> less people that way. Once again, Thanks.
> >> >
> >> >After that well thought-out reply, I'm sure you will
> get
> plenty of people
> >> >willing to help you.
> >> >
> >> >Many of the 'best' posters (Gary is one of the best)
> oft
> times just copy and
> >> >pastes part of their replies because it simplifies the
> process of answering
> >> >so many that have the same problem.
> >> >The first part of his reply was most likely what you
> needed.
> >> >
> >> >"Go to Start+Run. Type in MSINFO32, then click OK.
> >> >
> >> >Look in the Tools menu for "IE Repair". Click on that,
> leave "Repair" option
> >> >chosen, and go for it. Note that the machine will
> automatically restart when
> >> >it's finished."
> >> >
> >> >The second part was his 'form' letter response.
> >> >
> >> >BTW, did you have your antivirus and other programs
> running when you did the
> >> >critical update?
> >> >
> >> >
> >> >.
> >> >
> >
> >.
> >