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PACO
May 29th 04, 04:46 AM
well......the thing is that everytime i try to open a
folder, and also when trying to get into my computer icon
i keep getting a error mess such as.

Explorer has caused an error in <unknown>
Explorer will now close
If you continue to experience problems, try restarting
your computer.

AND WHEN I DO RESTART THE COMPUTER IT STILL DOES THE SAME
THING. PLEASE HELP ME SOMEONE, CAUSE I CAN'T GET TO MY
FILES. THANKS

also when i open nero express i get a mess. saying that
iI'm missing a file named WNASPI32.DLL which i dont even
know what that file is but it says that its a file for
windows 98 and ME. and to fix it but i dont know how.

please help thank you

Noel Paton
May 29th 04, 09:11 AM
You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
"PACO" > wrote in message
...
> well......the thing is that everytime i try to open a
> folder, and also when trying to get into my computer icon
> i keep getting a error mess such as.
>
> Explorer has caused an error in <unknown>
> Explorer will now close
> If you continue to experience problems, try restarting
> your computer.
>
> AND WHEN I DO RESTART THE COMPUTER IT STILL DOES THE SAME
> THING. PLEASE HELP ME SOMEONE, CAUSE I CAN'T GET TO MY
> FILES. THANKS
>
> also when i open nero express i get a mess. saying that
> iI'm missing a file named WNASPI32.DLL which i dont even
> know what that file is but it says that its a file for
> windows 98 and ME. and to fix it but i dont know how.
>
> please help thank you
>