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John
May 22nd 04, 06:16 PM
My computer came with ME loaded on it. ME is running
slowly and I've heard that re-installing it will help, but
I did not receive a system disk with my computer. I have
the product key. Does anyone know how to re-install?

Noel Paton
May 22nd 04, 07:36 PM
Reinstalling the OS over itself is not likely to improve your problems.
Post the details here, and someone should be able to help - meanwhile....
You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
"John" > wrote in message
...
> My computer came with ME loaded on it. ME is running
> slowly and I've heard that re-installing it will help, but
> I did not receive a system disk with my computer. I have
> the product key. Does anyone know how to re-install?