Error msg: explorer tmp file

[Rick F]

My friend is using ME. After starting up the system he
will receive a Explorer error message stating that
~7483836889.tmp file problems with Explorer. If you
close the window everything is lost but the wallpaper
stays up. Not sure what to tell him, any suggestions?

[Noel Paton]

First disable Active Desktop - if that cures the problem then re-enable it,
and sort out a new background screen for it.
You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.



--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
"Rick F" > wrote in message
...
> My friend is using ME. After starting up the system he
> will receive a Explorer error message stating that
> ~7483836889.tmp file problems with Explorer. If you
> close the window everything is lost but the wallpaper
> stays up. Not sure what to tell him, any suggestions?