error message

[[email protected]]

Wtoolsa has caused an error in KERNEL32.DLL
Wroolsa will close now

If you contunue to experience problems
try restarting your computer

Ihave restarted my computer a dozen times and it will not
clear out.
Can some one tell me what i have to do to correct this
problem.

Iam also having a problem shutting my computer down I am
getting a error message saying
Vwin32(05) + 00012DO shutdown error
cant figure that one out either

Thanks in advance

[Mike M]

From the number of HiJackThis logs that include a reference to Wtoolsa.exe I
think you can take it that this is malware of some sort. It certainly doesn't
form a part of the Win Me operating system.

Boot to Safe Mode, open MSConfig (Start, Run, enter MSConfig in the box and
click OK(, open the Startup tab and uncheck the entry being used to launch
wstoolsa.exe, probably labelled something like WinTools.

Now reboot back into Normal Mode and check your system for commercial
parasites.

This might be a good time to download yourself a copy
of the free Ad-Aware 6.0 from Lavasoft
(http://www.lavasoftusa.com/software/adaware/) and also SpyBot
(http://www.safer-networking.org/) and scan your system for and remove all
unwanted parasites, adware and spyware that might be hiding on your PC.

I would suggest you download and run merijn's CWShredder which targets the
CoolWebSearch parasite. CWShredder can be downloaded from
(http://www.zerosrealm.com/downloads/CWShredder.zip or
http://www.spywareinfo.com/~merijn/files/cwshredder.zip). Details of the many
forms of the CoolWebSearch hijacker can be found at
http://www.spywareinfo.com/~merijn/cwschronicles.html and also
http://www.pestpatrol.com/pestinfo/c/cws.asp.
--
Mike Maltby MS-MVP



> wrote:

> Wtoolsa has caused an error in KERNEL32.DLL
> Wroolsa will close now
>
> If you contunue to experience problems
> try restarting your computer
>
> Ihave restarted my computer a dozen times and it will not
> clear out.
> Can some one tell me what i have to do to correct this
> problem.
>
> Iam also having a problem shutting my computer down I am
> getting a error message saying
> Vwin32(05) + 00012DO shutdown error
> cant figure that one out either
>
> Thanks in advance