Cant install 6.1 explorer service patch

I have a computer windows me with 5.5 explorer on it and
try to update with the 6.1 service patch which downloads
fine but stops when i try to install it at 66 percent of
the way done.What up with that.The other thing going on is
messager wont let me updte or unistall it.

[Noel Paton]

Have you been running with the Quack?
Are you running Norton System Quack - - errr - Doctor?
If so, then read on......

You may have up to 32,000 empty OEM*.INF files sitting in your
c:\Windows\INF folder, which prevents any program putting a legitimate *.INF
file in there (it also slow your system down to stop, trying to read them
and sort the [non-existent] contents!).
You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files.
look here for information on how to do that , and how to prevent it
happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are
actively troubleshooting something)

The Symantec site:
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/2000120915010309&src=n

also
"Computer Stops Responding (Hangs) During Setup, Installing Updates, or
Adding New Hardware"
(http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281967)
also
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q301540
(which contains the fix for your problem in the NOTE under the patch
description)
Phone your Local MS office, and tell them your problem quoting Q301540 -
they'll either send you the patch, or give you a one-use password, for the
cost of the call.

Good Luck


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
> wrote in message
...
> I have a computer windows me with 5.5 explorer on it and
> try to update with the 6.1 service patch which downloads
> fine but stops when i try to install it at 66 percent of
> the way done.What up with that.The other thing going on is
> messager wont let me updte or unistall it.

[Ella]

the same happen to me....
I remember that IE 5.5 does not allow to overlap IE 6.0
We need to uninstall 5.5 and install 6.o or so.
And I think there is something wrong going on with IE now.
>-----Original Message-----
>I have a computer windows me with 5.5 explorer on it and
>try to update with the 6.1 service patch which downloads
>fine but stops when i try to install it at 66 percent of
>the way done.What up with that.The other thing going on
is
>messager wont let me updte or unistall it.
>.
>

[Mike M]

The only thing "wrong going on with IE now" is with your PC. So please stop
posting false and erroneous information.
--
Mike Maltby MS-MVP



Ella > wrote:

> the same happen to me....
> I remember that IE 5.5 does not allow to overlap IE 6.0
> We need to uninstall 5.5 and install 6.o or so.
> And I think there is something wrong going on with IE now.