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Laura
June 27th 04, 02:35 PM
When I try to re-install my printer on my computer, I get
a pop-up box that asks me which program I would like to
use to open my set-up.msi program. I have downloaded new
drivers from MS and I did a complete re-install of my ME
and I am stuck at this point...

Any ideas?

Laura
June 27th 04, 02:53 PM
My printer is an Officejet D-145


>-----Original Message-----
>When I try to re-install my printer on my computer, I get
>a pop-up box that asks me which program I would like to
>use to open my set-up.msi program. I have downloaded new
>drivers from MS and I did a complete re-install of my ME
>and I am stuck at this point...
>
>Any ideas?
>.
>

Mike M
June 27th 04, 03:08 PM
Files with an msi extension should be associated with the Windows Installer
Package. Using Control Panel | Folder Options | View, what do you have
associated with the MSI file type? If there is a Restore button (there may
not be), click this and it should re-associate the MSI file type with the
Windows Installer, if not you may need to reinstall the Windows Installer in
which case please post back.
--
Mike Maltby MS-MVP



Laura > wrote:

> When I try to re-install my printer on my computer, I get
> a pop-up box that asks me which program I would like to
> use to open my set-up.msi program. I have downloaded new
> drivers from MS and I did a complete re-install of my ME
> and I am stuck at this point...
>
> Any ideas?

June 28th 04, 01:36 AM
It looks as though it is associated with the windows
installer yet, obviously it isn't doing what it is
supposed to. Any idea how to re-install the installer?

Thanks,
Laura
>-----Original Message-----
>Files with an msi extension should be associated with the
Windows Installer
>Package. Using Control Panel | Folder Options | View,
what do you have
>associated with the MSI file type? If there is a Restore
button (there may
>not be), click this and it should re-associate the MSI
file type with the
>Windows Installer, if not you may need to reinstall the
Windows Installer in
>which case please post back.
>--
>Mike Maltby MS-MVP

>
>
>Laura > wrote:
>
>> When I try to re-install my printer on my computer, I
get
>> a pop-up box that asks me which program I would like to
>> use to open my set-up.msi program. I have downloaded
new
>> drivers from MS and I did a complete re-install of my ME
>> and I am stuck at this point...
>>
>> Any ideas?
>
>.
>

Mike M
June 28th 04, 03:22 AM
Laura,

I would recommend that you reinstall the latest version of the Windows
Installer. KB 324638 (see below) includes instructions as to how to install
v2.0 of the Windows Installer including a link from which you can download a
new copy.

MS KB 324638 - "OFFXP: "The MSIEXEC.EXE File Is Linked to a Missing Export
MSI.DLL:222" Error Message When You Try to Install, Update, or Remove a
Windows Installer-Based Program" (http://support.microsoft.com?kbid=324638).

Note that it is essential that you rename or delete all copies of msi.dll
before attempting to install the Windows Installer. The KB article explains
how to do this.
--
Mike Maltby MS-MVP



>
wrote:

> It looks as though it is associated with the windows
> installer yet, obviously it isn't doing what it is
> supposed to. Any idea how to re-install the installer?

July 26th 04, 01:08 AM
OK, it says it is associated with the Windows installer
package, but there isn't a restore button anywhere... Now
what?

Laura
>-----Original Message-----
>Files with an msi extension should be associated with the
Windows Installer
>Package. Using Control Panel | Folder Options | View,
what do you have
>associated with the MSI file type? If there is a Restore
button (there may
>not be), click this and it should re-associate the MSI
file type with the
>Windows Installer, if not you may need to reinstall the
Windows Installer in
>which case please post back.
>--
>Mike Maltby MS-MVP

>
>
>Laura > wrote:
>
>> When I try to re-install my printer on my computer, I
get
>> a pop-up box that asks me which program I would like to
>> use to open my set-up.msi program. I have downloaded
new
>> drivers from MS and I did a complete re-install of my ME
>> and I am stuck at this point...
>>
>> Any ideas?
>
>.
>

Mike M
July 26th 04, 01:38 AM
> Now what?

Use it. If the MSI extension is now associated with the Windows Installer (as
it should be) then all you should now need to do is double click the msi file
to start the installation. If that doesn't work then reinstall the Microsoft
Installer.

KB 324638 (see below) includes instructions as to how to install v2.0 of the
Windows Installer including a link from which you can download a new copy.

MS KB 324638 - "OFFXP: "The MSIEXEC.EXE File Is Linked to a Missing Export
MSI.DLL:222" Error Message When You Try to Install, Update, or Remove a
Windows Installer-Based Program" (http://support.microsoft.com?kbid=324638).

Note that it is essential that you rename or delete all copies of msi.dll
before attempting to install the Windows Installer. The KB article explains
how to do this.
--
Mike Maltby MS-MVP



>
wrote:

> OK, it says it is associated with the Windows installer
> package, but there isn't a restore button anywhere... Now
> what?

July 27th 04, 12:41 AM
Thank You very much Mike. I will follow up and let you
know what happened.
>-----Original Message-----
>> Now what?
>
>Use it. If the MSI extension is now associated with the
Windows Installer (as
>it should be) then all you should now need to do is
double click the msi file
>to start the installation. If that doesn't work then
reinstall the Microsoft
>Installer.
>
>KB 324638 (see below) includes instructions as to how to
install v2.0 of the
>Windows Installer including a link from which you can
download a new copy.
>
>MS KB 324638 - "OFFXP: "The MSIEXEC.EXE File Is Linked
to a Missing Export
>MSI.DLL:222" Error Message When You Try to Install,
Update, or Remove a
>Windows Installer-Based Program"
(http://support.microsoft.com?kbid=324638).
>
>Note that it is essential that you rename or delete all
copies of msi.dll
>before attempting to install the Windows Installer. The
KB article explains
>how to do this.
>--
>Mike Maltby MS-MVP

>
>

>
>wrote:
>
>> OK, it says it is associated with the Windows installer
>> package, but there isn't a restore button anywhere...
Now
>> what?
>
>.
>

July 27th 04, 12:50 AM
OK, I tried that and the message I received was "specified
service already exists." Yet each time I want to open an
msi file, it asked me which program to use and I thought
it would automatically open any MSI extension.


>-----Original Message-----
>Laura,
>
>I would recommend that you reinstall the latest version
of the Windows
>Installer. KB 324638 (see below) includes instructions
as to how to install
>v2.0 of the Windows Installer including a link from which
you can download a
>new copy.
>
>MS KB 324638 - "OFFXP: "The MSIEXEC.EXE File Is Linked
to a Missing Export
>MSI.DLL:222" Error Message When You Try to Install,
Update, or Remove a
>Windows Installer-Based Program"
(http://support.microsoft.com?kbid=324638).
>
>Note that it is essential that you rename or delete all
copies of msi.dll
>before attempting to install the Windows Installer. The
KB article explains
>how to do this.
>--
>Mike Maltby MS-MVP

>
>

>
>wrote:
>
>> It looks as though it is associated with the windows
>> installer yet, obviously it isn't doing what it is
>> supposed to. Any idea how to re-install the installer?
>
>.
>