Error message

[dan b]

Can anyone advise a possible fix to a problem that just
began? I get an Error Explorer <unknown> or Explorer error
<shell32.dll.> when attempting to open desktop icons for
Recycle bin,My Documents and My Computer..,closing some
Web sites cause this also. HP said just use the Recovery
disk,but losing 3 yrs. of Programs and updates does not
sound good. Thanks for any ideas. Dan Please respond to
Email addr if you know a possible fix. Good Day

[Noel Paton]

You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

Try BHODemon - from http://www.spywareinfo.com/downloads/bhod/

Download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.

(thanks to Graham Womack for the following)
Do all this in Safe Mode.......
Make a Restore Point - just in case it gets worse.
Using Regedit, search for 'Safeguard'. Make a note of the dll name (if
there's an entry at all).
Run BHODemon. Look for the same dll name The 'Details' key should give you
more information about when the entries were loaded. Disable the registry
entry.
Search your hard drive for the dll file (should be in Windows\System).
Rename it and a similar named lib file - change the extensions.
Reboot, cross your fingers and try 'My Computer'

HTH

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
"dan b" > wrote in message
...
> Can anyone advise a possible fix to a problem that just
> began? I get an Error Explorer <unknown> or Explorer error
> <shell32.dll.> when attempting to open desktop icons for
> Recycle bin,My Documents and My Computer..,closing some
> Web sites cause this also. HP said just use the Recovery
> disk,but losing 3 yrs. of Programs and updates does not
> sound good. Thanks for any ideas. Dan Please respond to
> Email addr if you know a possible fix. Good Day

I'm having the same problem...anyone know how to fix this?


>-----Original Message-----
>Can anyone advise a possible fix to a problem that just
>began? I get an Error Explorer <unknown> or Explorer
error
><shell32.dll.> when attempting to open desktop icons for
>Recycle bin,My Documents and My Computer..,closing some
>Web sites cause this also. HP said just use the Recovery
>disk,but losing 3 yrs. of Programs and updates does not
>sound good. Thanks for any ideas. Dan Please respond to
>Email addr if you know a possible fix. Good Day
>.
>

[Noel Paton]

You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

Try BHODemon - from http://www.spywareinfo.com/downloads/bhod/

Download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.

(thanks to Graham Womack for the following)
Do all this in Safe Mode.......
Make a Restore Point - just in case it gets worse.
Using Regedit, search for 'Safeguard'. Make a note of the dll name (if
there's an entry at all).
Run BHODemon. Look for the same dll name The 'Details' key should give you
more information about when the entries were loaded. Disable the registry
entry.
Search your hard drive for the dll file (should be in Windows\System).
Rename it and a similar named lib file - change the extensions.
Reboot, cross your fingers and try 'My Computer'

HTH

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
> wrote in message
...
> I'm having the same problem...anyone know how to fix this?
>
>
> >-----Original Message-----
> >Can anyone advise a possible fix to a problem that just
> >began? I get an Error Explorer <unknown> or Explorer
> error
> ><shell32.dll.> when attempting to open desktop icons for
> >Recycle bin,My Documents and My Computer..,closing some
> >Web sites cause this also. HP said just use the Recovery
> >disk,but losing 3 yrs. of Programs and updates does not
> >sound good. Thanks for any ideas. Dan Please respond to
> >Email addr if you know a possible fix. Good Day
> >.
> >