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anonymous
July 7th 04, 01:02 AM
When I open "My Computer" or "My Documents", my computer
takes a while to load the folders. It didn't take this
long before. Also the internet is much slower and
occasionally the internet freezes or an error box appears
and forces the computer to close internet explorer. The
internet connection works because I can still use msn
messenger but something is wrong with the browser. I
tried using Spybot and Ad-aware but it didn't help and I
didn't want to delete any neccessary internet files. I
can't restore the computer to a previous state because
system restore doesn't work for some weird reason.Before
scan disk wouldn't work but now it does. All of this
started a few months ago and I haven't found any
solutions yet. Please help.

Thanks

Noel Paton
July 7th 04, 06:47 AM
"system restore doesn't work for some weird reason"
please expand on this - what error messages do you get when attempting to
either create a new restore point, or roll back to an existing one?



It's possible that you haven't installed the System Restore Patch - without
which any current restore points are just space fillers.
To check this, look for the file C:\Windows\System\SMGR.DLL - r-click on the
file, and select Properties.
What's the version number? - if it's v4.90.0.3003 then you have installed
the patch, and we have to look elsewhere for the problem
if it's v4.90.0.2533, then you need to install the patch.

To install the patch, either visit Windows Update, or go here, and download
the patch for offline install
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q290700
Run the installer, and windows should reset System Restore at the same time,
clearing your old restore points (which wouldn't have worked, anyhow), and
creating a single new one.
You should then reset the maximum allocation for SR by going to the
adjustment slider at System Properties | Performance | File System | Hard
Disk - most people find that 200-400MB is quite sufficient for most
purposes, unless installing/uninstalling large applications such as Office.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"anonymous" > wrote in message
...
> When I open "My Computer" or "My Documents", my computer
> takes a while to load the folders. It didn't take this
> long before. Also the internet is much slower and
> occasionally the internet freezes or an error box appears
> and forces the computer to close internet explorer. The
> internet connection works because I can still use msn
> messenger but something is wrong with the browser. I
> tried using Spybot and Ad-aware but it didn't help and I
> didn't want to delete any neccessary internet files. I
> can't restore the computer to a previous state because
> system restore doesn't work for some weird reason.Before
> scan disk wouldn't work but now it does. All of this
> started a few months ago and I haven't found any
> solutions yet. Please help.
>
> Thanks

anonymous
July 8th 04, 05:30 PM
Thanks Noel, I installed the patch and hopefully system
restore works now but I still have the internet problem.
I don't know if this helps with the situation but before
the whole event happened, my computer had a lot of
unwanted popups even if the browser wasn't open. Please
help

Thanks

>-----Original Message-----
>"system restore doesn't work for some weird reason"
>please expand on this - what error messages do you get
when attempting to
>either create a new restore point, or roll back to an
existing one?
>
>
>
>It's possible that you haven't installed the System
Restore Patch - without
>which any current restore points are just space fillers.
>To check this, look for the file
C:\Windows\System\SMGR.DLL - r-click on the
>file, and select Properties.
>What's the version number? - if it's v4.90.0.3003 then
you have installed
>the patch, and we have to look elsewhere for the problem
>if it's v4.90.0.2533, then you need to install the patch.
>
> To install the patch, either visit Windows Update, or
go here, and download
>the patch for offline install
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;Q290700
>Run the installer, and windows should reset System
Restore at the same time,
>clearing your old restore points (which wouldn't have
worked, anyhow), and
>creating a single new one.
>You should then reset the maximum allocation for SR by
going to the
>adjustment slider at System Properties | Performance |
File System | Hard
>Disk - most people find that 200-400MB is quite
sufficient for most
>purposes, unless installing/uninstalling large
applications such as Office.
>
>
>--
>Noel Paton (MS-MVP 2002-2004, Win9x)
>
>Nil Carborundum Illegitemi
>http://www.btinternet.com/~winnoel/millsrpch.htm
>
>Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
>or
>http://www.microsoft.com/presspass/features/2001/Mar01/Ma
r27pmvp.asp
>
>"anonymous" > wrote in message
...
>> When I open "My Computer" or "My Documents", my
computer
>> takes a while to load the folders. It didn't take this
>> long before. Also the internet is much slower and
>> occasionally the internet freezes or an error box
appears
>> and forces the computer to close internet explorer. The
>> internet connection works because I can still use msn
>> messenger but something is wrong with the browser. I
>> tried using Spybot and Ad-aware but it didn't help and
I
>> didn't want to delete any neccessary internet files. I
>> can't restore the computer to a previous state because
>> system restore doesn't work for some weird
reason.Before
>> scan disk wouldn't work but now it does. All of this
>> started a few months ago and I haven't found any
>> solutions yet. Please help.
>>
>> Thanks
>
>
>.
>

Noel Paton
July 8th 04, 05:52 PM
You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"anonymous" > wrote in message
...
>
> Thanks Noel, I installed the patch and hopefully system
> restore works now but I still have the internet problem.
> I don't know if this helps with the situation but before
> the whole event happened, my computer had a lot of
> unwanted popups even if the browser wasn't open. Please
> help
>
> Thanks
>
> >-----Original Message-----
> >"system restore doesn't work for some weird reason"
> >please expand on this - what error messages do you get
> when attempting to
> >either create a new restore point, or roll back to an
> existing one?
> >
> >
> >
> >It's possible that you haven't installed the System
> Restore Patch - without
> >which any current restore points are just space fillers.
> >To check this, look for the file
> C:\Windows\System\SMGR.DLL - r-click on the
> >file, and select Properties.
> >What's the version number? - if it's v4.90.0.3003 then
> you have installed
> >the patch, and we have to look elsewhere for the problem
> >if it's v4.90.0.2533, then you need to install the patch.
> >
> > To install the patch, either visit Windows Update, or
> go here, and download
> >the patch for offline install
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;Q290700
> >Run the installer, and windows should reset System
> Restore at the same time,
> >clearing your old restore points (which wouldn't have
> worked, anyhow), and
> >creating a single new one.
> >You should then reset the maximum allocation for SR by
> going to the
> >adjustment slider at System Properties | Performance |
> File System | Hard
> >Disk - most people find that 200-400MB is quite
> sufficient for most
> >purposes, unless installing/uninstalling large
> applications such as Office.
> >
> >
> >--
> >Noel Paton (MS-MVP 2002-2004, Win9x)
> >
> >Nil Carborundum Illegitemi
> >http://www.btinternet.com/~winnoel/millsrpch.htm
> >
> >Please read http://dts-l.org/goodpost.htm on how to post
> messages to NG's
> >or
> >http://www.microsoft.com/presspass/features/2001/Mar01/Ma
> r27pmvp.asp
> >
> >"anonymous" > wrote in message
> ...
> >> When I open "My Computer" or "My Documents", my
> computer
> >> takes a while to load the folders. It didn't take this
> >> long before. Also the internet is much slower and
> >> occasionally the internet freezes or an error box
> appears
> >> and forces the computer to close internet explorer. The
> >> internet connection works because I can still use msn
> >> messenger but something is wrong with the browser. I
> >> tried using Spybot and Ad-aware but it didn't help and
> I
> >> didn't want to delete any neccessary internet files. I
> >> can't restore the computer to a previous state because
> >> system restore doesn't work for some weird
> reason.Before
> >> scan disk wouldn't work but now it does. All of this
> >> started a few months ago and I haven't found any
> >> solutions yet. Please help.
> >>
> >> Thanks
> >
> >
> >.
> >

anonymous
July 8th 04, 06:31 PM
I don't have a virus scan software because I wasn't sure
which one I should buy. Would the process still work
without the virus scan or would the problem reappear if I
don't scan it?

>-----Original Message-----
>You may have a virus/spyware hijack
>
>download the Stinger from here and run it to make sure
that A-V-disabling
>viruses are not present on your PC
>http://download.nai.com/products/mcafee-avert/stinger.exe
>
>- update your virus scanner and run a full system scan
of all files.
>
>Reboot to Safe Mode and run CWShredder - to remove
variants of the
>CoolWebSearch hijacker.
>http://www.merijn.org/cwschronicles.html
>
>Use CWShredder, the removal tool:
>http://www.merijn.org/files/cwshredder.zip
>http://www.merijn.org/files/CWShredder.exe
>http://www.spywareinfo.com/downloads/tools/CWShredder.exe
>http://www.zerosrealm.com/downloads/CWShredder.zip
>
>download AdAware from www.lavasoftusa.com, install,
update, and run it to
>remove spyware, adware,
>and other such nasties from your system.
>
>
>--
>Noel Paton (MS-MVP 2002-2004, Win9x)
>
>Nil Carborundum Illegitemi
>http://www.btinternet.com/~winnoel/millsrpch.htm
>
>Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
>or
>http://www.microsoft.com/presspass/features/2001/Mar01/Ma
r27pmvp.asp
>
>"anonymous" > wrote in message
...
>>
>> Thanks Noel, I installed the patch and hopefully system
>> restore works now but I still have the internet
problem.
>> I don't know if this helps with the situation but
before
>> the whole event happened, my computer had a lot of
>> unwanted popups even if the browser wasn't open. Please
>> help
>>
>> Thanks
>>
>> >-----Original Message-----
>> >"system restore doesn't work for some weird reason"
>> >please expand on this - what error messages do you get
>> when attempting to
>> >either create a new restore point, or roll back to an
>> existing one?
>> >
>> >
>> >
>> >It's possible that you haven't installed the System
>> Restore Patch - without
>> >which any current restore points are just space
fillers.
>> >To check this, look for the file
>> C:\Windows\System\SMGR.DLL - r-click on the
>> >file, and select Properties.
>> >What's the version number? - if it's v4.90.0.3003 then
>> you have installed
>> >the patch, and we have to look elsewhere for the
problem
>> >if it's v4.90.0.2533, then you need to install the
patch.
>> >
>> > To install the patch, either visit Windows Update, or
>> go here, and download
>> >the patch for offline install
>> >http://support.microsoft.com/default.aspx?scid=kb;en-
>> us;Q290700
>> >Run the installer, and windows should reset System
>> Restore at the same time,
>> >clearing your old restore points (which wouldn't have
>> worked, anyhow), and
>> >creating a single new one.
>> >You should then reset the maximum allocation for SR by
>> going to the
>> >adjustment slider at System Properties | Performance |
>> File System | Hard
>> >Disk - most people find that 200-400MB is quite
>> sufficient for most
>> >purposes, unless installing/uninstalling large
>> applications such as Office.
>> >
>> >
>> >--
>> >Noel Paton (MS-MVP 2002-2004, Win9x)
>> >
>> >Nil Carborundum Illegitemi
>> >http://www.btinternet.com/~winnoel/millsrpch.htm
>> >
>> >Please read http://dts-l.org/goodpost.htm on how to
post
>> messages to NG's
>> >or
>>
>http://www.microsoft.com/presspass/features/2001/Mar01/Ma
>> r27pmvp.asp
>> >
>> >"anonymous" > wrote in message
>> ...
>> >> When I open "My Computer" or "My Documents", my
>> computer
>> >> takes a while to load the folders. It didn't take
this
>> >> long before. Also the internet is much slower and
>> >> occasionally the internet freezes or an error box
>> appears
>> >> and forces the computer to close internet explorer.
The
>> >> internet connection works because I can still use
msn
>> >> messenger but something is wrong with the browser. I
>> >> tried using Spybot and Ad-aware but it didn't help
and
>> I
>> >> didn't want to delete any neccessary internet
files. I
>> >> can't restore the computer to a previous state
because
>> >> system restore doesn't work for some weird
>> reason.Before
>> >> scan disk wouldn't work but now it does. All of this
>> >> started a few months ago and I haven't found any
>> >> solutions yet. Please help.
>> >>
>> >> Thanks
>> >
>> >
>> >.
>> >
>
>
>.
>

Noel Paton
July 8th 04, 07:15 PM
get AVG from www.grisoft.com - it's free!

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"anonymous" > wrote in message
...
> I don't have a virus scan software because I wasn't sure
> which one I should buy. Would the process still work
> without the virus scan or would the problem reappear if I
> don't scan it?
>
> >-----Original Message-----
> >You may have a virus/spyware hijack
> >
> >download the Stinger from here and run it to make sure
> that A-V-disabling
> >viruses are not present on your PC
> >http://download.nai.com/products/mcafee-avert/stinger.exe
> >
> >- update your virus scanner and run a full system scan
> of all files.
> >
> >Reboot to Safe Mode and run CWShredder - to remove
> variants of the
> >CoolWebSearch hijacker.
> >http://www.merijn.org/cwschronicles.html
> >
> >Use CWShredder, the removal tool:
> >http://www.merijn.org/files/cwshredder.zip
> >http://www.merijn.org/files/CWShredder.exe
> >http://www.spywareinfo.com/downloads/tools/CWShredder.exe
> >http://www.zerosrealm.com/downloads/CWShredder.zip
> >
> >download AdAware from www.lavasoftusa.com, install,
> update, and run it to
> >remove spyware, adware,
> >and other such nasties from your system.
> >
> >
> >--
> >Noel Paton (MS-MVP 2002-2004, Win9x)
> >
> >Nil Carborundum Illegitemi
> >http://www.btinternet.com/~winnoel/millsrpch.htm
> >
> >Please read http://dts-l.org/goodpost.htm on how to post
> messages to NG's
> >or
> >http://www.microsoft.com/presspass/features/2001/Mar01/Ma
> r27pmvp.asp
> >
> >"anonymous" > wrote in message
> ...
> >>
> >> Thanks Noel, I installed the patch and hopefully system
> >> restore works now but I still have the internet
> problem.
> >> I don't know if this helps with the situation but
> before
> >> the whole event happened, my computer had a lot of
> >> unwanted popups even if the browser wasn't open. Please
> >> help
> >>
> >> Thanks
> >>
> >> >-----Original Message-----
> >> >"system restore doesn't work for some weird reason"
> >> >please expand on this - what error messages do you get
> >> when attempting to
> >> >either create a new restore point, or roll back to an
> >> existing one?
> >> >
> >> >
> >> >
> >> >It's possible that you haven't installed the System
> >> Restore Patch - without
> >> >which any current restore points are just space
> fillers.
> >> >To check this, look for the file
> >> C:\Windows\System\SMGR.DLL - r-click on the
> >> >file, and select Properties.
> >> >What's the version number? - if it's v4.90.0.3003 then
> >> you have installed
> >> >the patch, and we have to look elsewhere for the
> problem
> >> >if it's v4.90.0.2533, then you need to install the
> patch.
> >> >
> >> > To install the patch, either visit Windows Update, or
> >> go here, and download
> >> >the patch for offline install
> >> >http://support.microsoft.com/default.aspx?scid=kb;en-
> >> us;Q290700
> >> >Run the installer, and windows should reset System
> >> Restore at the same time,
> >> >clearing your old restore points (which wouldn't have
> >> worked, anyhow), and
> >> >creating a single new one.
> >> >You should then reset the maximum allocation for SR by
> >> going to the
> >> >adjustment slider at System Properties | Performance |
> >> File System | Hard
> >> >Disk - most people find that 200-400MB is quite
> >> sufficient for most
> >> >purposes, unless installing/uninstalling large
> >> applications such as Office.
> >> >
> >> >
> >> >--
> >> >Noel Paton (MS-MVP 2002-2004, Win9x)
> >> >
> >> >Nil Carborundum Illegitemi
> >> >http://www.btinternet.com/~winnoel/millsrpch.htm
> >> >
> >> >Please read http://dts-l.org/goodpost.htm on how to
> post
> >> messages to NG's
> >> >or
> >>
> >http://www.microsoft.com/presspass/features/2001/Mar01/Ma
> >> r27pmvp.asp
> >> >
> >> >"anonymous" > wrote in message
> >> ...
> >> >> When I open "My Computer" or "My Documents", my
> >> computer
> >> >> takes a while to load the folders. It didn't take
> this
> >> >> long before. Also the internet is much slower and
> >> >> occasionally the internet freezes or an error box
> >> appears
> >> >> and forces the computer to close internet explorer.
> The
> >> >> internet connection works because I can still use
> msn
> >> >> messenger but something is wrong with the browser. I
> >> >> tried using Spybot and Ad-aware but it didn't help
> and
> >> I
> >> >> didn't want to delete any neccessary internet
> files. I
> >> >> can't restore the computer to a previous state
> because
> >> >> system restore doesn't work for some weird
> >> reason.Before
> >> >> scan disk wouldn't work but now it does. All of this
> >> >> started a few months ago and I haven't found any
> >> >> solutions yet. Please help.
> >> >>
> >> >> Thanks
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

Sue
July 9th 04, 12:47 AM
This is exactly what happened to me last night. I spent 4
hours scanning ... then tried the automatic fix option for
explorer ... then tried system restore. nothing worked.
the only internet i can access is msn messenger.
>-----Original Message-----
>When I open "My Computer" or "My Documents", my computer
>takes a while to load the folders. It didn't take this
>long before. Also the internet is much slower and
>occasionally the internet freezes or an error box appears
>and forces the computer to close internet explorer. The
>internet connection works because I can still use msn
>messenger but something is wrong with the browser. I
>tried using Spybot and Ad-aware but it didn't help and I
>didn't want to delete any neccessary internet files. I
>can't restore the computer to a previous state because
>system restore doesn't work for some weird reason.Before
>scan disk wouldn't work but now it does. All of this
>started a few months ago and I haven't found any
>solutions yet. Please help.
>
>Thanks
>.
>

anonymous
July 9th 04, 03:36 AM
I did everything that you told me to and I still get
those internet error messages.
"Explorer has caused an error in WINDEC32.DLL
Explorer will now close.
If you continue to experience problems, try restarting
your computer."

>-----Original Message-----
>get AVG from www.grisoft.com - it's free!
>
>--
>Noel Paton (MS-MVP 2002-2004, Win9x)
>
>Nil Carborundum Illegitemi
>http://www.btinternet.com/~winnoel/millsrpch.htm
>
>Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
>or
>http://www.microsoft.com/presspass/features/2001/Mar01/Ma
r27pmvp.asp
>
>"anonymous" > wrote in message
...
>> I don't have a virus scan software because I wasn't
sure
>> which one I should buy. Would the process still work
>> without the virus scan or would the problem reappear
if I
>> don't scan it?
>>
>> >-----Original Message-----
>> >You may have a virus/spyware hijack
>> >
>> >download the Stinger from here and run it to make sure
>> that A-V-disabling
>> >viruses are not present on your PC
>> >http://download.nai.com/products/mcafee-
avert/stinger.exe
>> >
>> >- update your virus scanner and run a full system scan
>> of all files.
>> >
>> >Reboot to Safe Mode and run CWShredder - to remove
>> variants of the
>> >CoolWebSearch hijacker.
>> >http://www.merijn.org/cwschronicles.html
>> >
>> >Use CWShredder, the removal tool:
>> >http://www.merijn.org/files/cwshredder.zip
>> >http://www.merijn.org/files/CWShredder.exe
>>
>http://www.spywareinfo.com/downloads/tools/CWShredder.exe
>> >http://www.zerosrealm.com/downloads/CWShredder.zip
>> >
>> >download AdAware from www.lavasoftusa.com, install,
>> update, and run it to
>> >remove spyware, adware,
>> >and other such nasties from your system.
>> >
>> >
>> >--
>> >Noel Paton (MS-MVP 2002-2004, Win9x)
>> >
>> >Nil Carborundum Illegitemi
>> >http://www.btinternet.com/~winnoel/millsrpch.htm
>> >
>> >Please read http://dts-l.org/goodpost.htm on how to
post
>> messages to NG's
>> >or
>>
>http://www.microsoft.com/presspass/features/2001/Mar01/Ma
>> r27pmvp.asp
>> >
>> >"anonymous" > wrote in message
>> ...
>> >>
>> >> Thanks Noel, I installed the patch and hopefully
system
>> >> restore works now but I still have the internet
>> problem.
>> >> I don't know if this helps with the situation but
>> before
>> >> the whole event happened, my computer had a lot of
>> >> unwanted popups even if the browser wasn't open.
Please
>> >> help
>> >>
>> >> Thanks
>> >>
>> >> >-----Original Message-----
>> >> >"system restore doesn't work for some weird reason"
>> >> >please expand on this - what error messages do you
get
>> >> when attempting to
>> >> >either create a new restore point, or roll back to
an
>> >> existing one?
>> >> >
>> >> >
>> >> >
>> >> >It's possible that you haven't installed the System
>> >> Restore Patch - without
>> >> >which any current restore points are just space
>> fillers.
>> >> >To check this, look for the file
>> >> C:\Windows\System\SMGR.DLL - r-click on the
>> >> >file, and select Properties.
>> >> >What's the version number? - if it's v4.90.0.3003
then
>> >> you have installed
>> >> >the patch, and we have to look elsewhere for the
>> problem
>> >> >if it's v4.90.0.2533, then you need to install the
>> patch.
>> >> >
>> >> > To install the patch, either visit Windows
Update, or
>> >> go here, and download
>> >> >the patch for offline install
>> >> >http://support.microsoft.com/default.aspx?
scid=kb;en-
>> >> us;Q290700
>> >> >Run the installer, and windows should reset System
>> >> Restore at the same time,
>> >> >clearing your old restore points (which wouldn't
have
>> >> worked, anyhow), and
>> >> >creating a single new one.
>> >> >You should then reset the maximum allocation for
SR by
>> >> going to the
>> >> >adjustment slider at System Properties |
Performance |
>> >> File System | Hard
>> >> >Disk - most people find that 200-400MB is quite
>> >> sufficient for most
>> >> >purposes, unless installing/uninstalling large
>> >> applications such as Office.
>> >> >
>> >> >
>> >> >--
>> >> >Noel Paton (MS-MVP 2002-2004, Win9x)
>> >> >
>> >> >Nil Carborundum Illegitemi
>> >> >http://www.btinternet.com/~winnoel/millsrpch.htm
>> >> >
>> >> >Please read http://dts-l.org/goodpost.htm on how to
>> post
>> >> messages to NG's
>> >> >or
>> >>
>>
>http://www.microsoft.com/presspass/features/2001/Mar01/Ma
>> >> r27pmvp.asp
>> >> >
>> >> >"anonymous" > wrote in
message
>> >> ...
>> >> >> When I open "My Computer" or "My Documents", my
>> >> computer
>> >> >> takes a while to load the folders. It didn't take
>> this
>> >> >> long before. Also the internet is much slower and
>> >> >> occasionally the internet freezes or an error box
>> >> appears
>> >> >> and forces the computer to close internet
explorer.
>> The
>> >> >> internet connection works because I can still use
>> msn
>> >> >> messenger but something is wrong with the
browser. I
>> >> >> tried using Spybot and Ad-aware but it didn't
help
>> and
>> >> I
>> >> >> didn't want to delete any neccessary internet
>> files. I
>> >> >> can't restore the computer to a previous state
>> because
>> >> >> system restore doesn't work for some weird
>> >> reason.Before
>> >> >> scan disk wouldn't work but now it does. All of
this
>> >> >> started a few months ago and I haven't found any
>> >> >> solutions yet. Please help.
>> >> >>
>> >> >> Thanks
>> >> >
>> >> >
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>

Noel Paton
July 9th 04, 06:31 AM
http://www.pestpatrol.com/pestinfo/i/i-lookup_windec32.asp

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"anonymous" > wrote in message
...
>
> I did everything that you told me to and I still get
> those internet error messages.
> "Explorer has caused an error in WINDEC32.DLL
> Explorer will now close.
> If you continue to experience problems, try restarting
> your computer."
>
> >-----Original Message-----
> >get AVG from www.grisoft.com - it's free!
> >
> >--
> >Noel Paton (MS-MVP 2002-2004, Win9x)
> >
> >Nil Carborundum Illegitemi
> >http://www.btinternet.com/~winnoel/millsrpch.htm
> >
> >Please read http://dts-l.org/goodpost.htm on how to post
> messages to NG's
> >or
> >http://www.microsoft.com/presspass/features/2001/Mar01/Ma
> r27pmvp.asp
> >
> >"anonymous" > wrote in message
> ...
> >> I don't have a virus scan software because I wasn't
> sure
> >> which one I should buy. Would the process still work
> >> without the virus scan or would the problem reappear
> if I
> >> don't scan it?
> >>
> >> >-----Original Message-----
> >> >You may have a virus/spyware hijack
> >> >
> >> >download the Stinger from here and run it to make sure
> >> that A-V-disabling
> >> >viruses are not present on your PC
> >> >http://download.nai.com/products/mcafee-
> avert/stinger.exe
> >> >
> >> >- update your virus scanner and run a full system scan
> >> of all files.
> >> >
> >> >Reboot to Safe Mode and run CWShredder - to remove
> >> variants of the
> >> >CoolWebSearch hijacker.
> >> >http://www.merijn.org/cwschronicles.html
> >> >
> >> >Use CWShredder, the removal tool:
> >> >http://www.merijn.org/files/cwshredder.zip
> >> >http://www.merijn.org/files/CWShredder.exe
> >>
> >http://www.spywareinfo.com/downloads/tools/CWShredder.exe
> >> >http://www.zerosrealm.com/downloads/CWShredder.zip
> >> >
> >> >download AdAware from www.lavasoftusa.com, install,
> >> update, and run it to
> >> >remove spyware, adware,
> >> >and other such nasties from your system.
> >> >
> >> >
> >> >--
> >> >Noel Paton (MS-MVP 2002-2004, Win9x)
> >> >
> >> >Nil Carborundum Illegitemi
> >> >http://www.btinternet.com/~winnoel/millsrpch.htm
> >> >
> >> >Please read http://dts-l.org/goodpost.htm on how to
> post
> >> messages to NG's
> >> >or
> >>
> >http://www.microsoft.com/presspass/features/2001/Mar01/Ma
> >> r27pmvp.asp
> >> >
> >> >"anonymous" > wrote in message
> >> ...
> >> >>
> >> >> Thanks Noel, I installed the patch and hopefully
> system
> >> >> restore works now but I still have the internet
> >> problem.
> >> >> I don't know if this helps with the situation but
> >> before
> >> >> the whole event happened, my computer had a lot of
> >> >> unwanted popups even if the browser wasn't open.
> Please
> >> >> help
> >> >>
> >> >> Thanks
> >> >>
> >> >> >-----Original Message-----
> >> >> >"system restore doesn't work for some weird reason"
> >> >> >please expand on this - what error messages do you
> get
> >> >> when attempting to
> >> >> >either create a new restore point, or roll back to
> an
> >> >> existing one?
> >> >> >
> >> >> >
> >> >> >
> >> >> >It's possible that you haven't installed the System
> >> >> Restore Patch - without
> >> >> >which any current restore points are just space
> >> fillers.
> >> >> >To check this, look for the file
> >> >> C:\Windows\System\SMGR.DLL - r-click on the
> >> >> >file, and select Properties.
> >> >> >What's the version number? - if it's v4.90.0.3003
> then
> >> >> you have installed
> >> >> >the patch, and we have to look elsewhere for the
> >> problem
> >> >> >if it's v4.90.0.2533, then you need to install the
> >> patch.
> >> >> >
> >> >> > To install the patch, either visit Windows
> Update, or
> >> >> go here, and download
> >> >> >the patch for offline install
> >> >> >http://support.microsoft.com/default.aspx?
> scid=kb;en-
> >> >> us;Q290700
> >> >> >Run the installer, and windows should reset System
> >> >> Restore at the same time,
> >> >> >clearing your old restore points (which wouldn't
> have
> >> >> worked, anyhow), and
> >> >> >creating a single new one.
> >> >> >You should then reset the maximum allocation for
> SR by
> >> >> going to the
> >> >> >adjustment slider at System Properties |
> Performance |
> >> >> File System | Hard
> >> >> >Disk - most people find that 200-400MB is quite
> >> >> sufficient for most
> >> >> >purposes, unless installing/uninstalling large
> >> >> applications such as Office.
> >> >> >
> >> >> >
> >> >> >--
> >> >> >Noel Paton (MS-MVP 2002-2004, Win9x)
> >> >> >
> >> >> >Nil Carborundum Illegitemi
> >> >> >http://www.btinternet.com/~winnoel/millsrpch.htm
> >> >> >
> >> >> >Please read http://dts-l.org/goodpost.htm on how to
> >> post
> >> >> messages to NG's
> >> >> >or
> >> >>
> >>
> >http://www.microsoft.com/presspass/features/2001/Mar01/Ma
> >> >> r27pmvp.asp
> >> >> >
> >> >> >"anonymous" > wrote in
> message
> >> >> ...
> >> >> >> When I open "My Computer" or "My Documents", my
> >> >> computer
> >> >> >> takes a while to load the folders. It didn't take
> >> this
> >> >> >> long before. Also the internet is much slower and
> >> >> >> occasionally the internet freezes or an error box
> >> >> appears
> >> >> >> and forces the computer to close internet
> explorer.
> >> The
> >> >> >> internet connection works because I can still use
> >> msn
> >> >> >> messenger but something is wrong with the
> browser. I
> >> >> >> tried using Spybot and Ad-aware but it didn't
> help
> >> and
> >> >> I
> >> >> >> didn't want to delete any neccessary internet
> >> files. I
> >> >> >> can't restore the computer to a previous state
> >> because
> >> >> >> system restore doesn't work for some weird
> >> >> reason.Before
> >> >> >> scan disk wouldn't work but now it does. All of
> this
> >> >> >> started a few months ago and I haven't found any
> >> >> >> solutions yet. Please help.
> >> >> >>
> >> >> >> Thanks
> >> >> >
> >> >> >
> >> >> >.
> >> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

anonymous
July 9th 04, 06:33 PM
Never mind Noel. I forgot to install Ad-aware. After I
installed it and scanned the computer, the internet was
working again. Thanks a lot Noel.

Thanks again

>-----Original Message-----
>http://www.pestpatrol.com/pestinfo/i/i-lookup_windec32.asp
>
>--
>Noel Paton (MS-MVP 2002-2004, Win9x)
>
>Nil Carborundum Illegitemi
>http://www.btinternet.com/~winnoel/millsrpch.htm
>
>Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
>or
>http://www.microsoft.com/presspass/features/2001/Mar01/Mar
27pmvp.asp
>
>"anonymous" > wrote in message
...
>>
>> I did everything that you told me to and I still get
>> those internet error messages.
>> "Explorer has caused an error in WINDEC32.DLL
>> Explorer will now close.
>> If you continue to experience problems, try restarting
>> your computer."
>>
>> >-----Original Message-----
>> >get AVG from www.grisoft.com - it's free!
>> >
>> >--
>> >Noel Paton (MS-MVP 2002-2004, Win9x)
>> >
>> >Nil Carborundum Illegitemi
>> >http://www.btinternet.com/~winnoel/millsrpch.htm
>> >
>> >Please read http://dts-l.org/goodpost.htm on how to
post
>> messages to NG's
>> >or
>>
>http://www.microsoft.com/presspass/features/2001/Mar01/Ma
>> r27pmvp.asp
>> >
>> >"anonymous" > wrote in message
>> ...
>> >> I don't have a virus scan software because I wasn't
>> sure
>> >> which one I should buy. Would the process still work
>> >> without the virus scan or would the problem reappear
>> if I
>> >> don't scan it?
>> >>
>> >> >-----Original Message-----
>> >> >You may have a virus/spyware hijack
>> >> >
>> >> >download the Stinger from here and run it to make
sure
>> >> that A-V-disabling
>> >> >viruses are not present on your PC
>> >> >http://download.nai.com/products/mcafee-
>> avert/stinger.exe
>> >> >
>> >> >- update your virus scanner and run a full system
scan
>> >> of all files.
>> >> >
>> >> >Reboot to Safe Mode and run CWShredder - to remove
>> >> variants of the
>> >> >CoolWebSearch hijacker.
>> >> >http://www.merijn.org/cwschronicles.html
>> >> >
>> >> >Use CWShredder, the removal tool:
>> >> >http://www.merijn.org/files/cwshredder.zip
>> >> >http://www.merijn.org/files/CWShredder.exe
>> >>
>>
>http://www.spywareinfo.com/downloads/tools/CWShredder.exe
>> >> >http://www.zerosrealm.com/downloads/CWShredder.zip
>> >> >
>> >> >download AdAware from www.lavasoftusa.com, install,
>> >> update, and run it to
>> >> >remove spyware, adware,
>> >> >and other such nasties from your system.
>> >> >
>> >> >
>> >> >--
>> >> >Noel Paton (MS-MVP 2002-2004, Win9x)
>> >> >
>> >> >Nil Carborundum Illegitemi
>> >> >http://www.btinternet.com/~winnoel/millsrpch.htm
>> >> >
>> >> >Please read http://dts-l.org/goodpost.htm on how to
>> post
>> >> messages to NG's
>> >> >or
>> >>
>>
>http://www.microsoft.com/presspass/features/2001/Mar01/Ma
>> >> r27pmvp.asp
>> >> >
>> >> >"anonymous" > wrote in message
>> >> ...
>> >> >>
>> >> >> Thanks Noel, I installed the patch and hopefully
>> system
>> >> >> restore works now but I still have the internet
>> >> problem.
>> >> >> I don't know if this helps with the situation but
>> >> before
>> >> >> the whole event happened, my computer had a lot of
>> >> >> unwanted popups even if the browser wasn't open.
>> Please
>> >> >> help
>> >> >>
>> >> >> Thanks
>> >> >>
>> >> >> >-----Original Message-----
>> >> >> >"system restore doesn't work for some weird
reason"
>> >> >> >please expand on this - what error messages do
you
>> get
>> >> >> when attempting to
>> >> >> >either create a new restore point, or roll back
to
>> an
>> >> >> existing one?
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> >It's possible that you haven't installed the
System
>> >> >> Restore Patch - without
>> >> >> >which any current restore points are just space
>> >> fillers.
>> >> >> >To check this, look for the file
>> >> >> C:\Windows\System\SMGR.DLL - r-click on the
>> >> >> >file, and select Properties.
>> >> >> >What's the version number? - if it's v4.90.0.3003
>> then
>> >> >> you have installed
>> >> >> >the patch, and we have to look elsewhere for the
>> >> problem
>> >> >> >if it's v4.90.0.2533, then you need to install
the
>> >> patch.
>> >> >> >
>> >> >> > To install the patch, either visit Windows
>> Update, or
>> >> >> go here, and download
>> >> >> >the patch for offline install
>> >> >> >http://support.microsoft.com/default.aspx?
>> scid=kb;en-
>> >> >> us;Q290700
>> >> >> >Run the installer, and windows should reset
System
>> >> >> Restore at the same time,
>> >> >> >clearing your old restore points (which wouldn't
>> have
>> >> >> worked, anyhow), and
>> >> >> >creating a single new one.
>> >> >> >You should then reset the maximum allocation for
>> SR by
>> >> >> going to the
>> >> >> >adjustment slider at System Properties |
>> Performance |
>> >> >> File System | Hard
>> >> >> >Disk - most people find that 200-400MB is quite
>> >> >> sufficient for most
>> >> >> >purposes, unless installing/uninstalling large
>> >> >> applications such as Office.
>> >> >> >
>> >> >> >
>> >> >> >--
>> >> >> >Noel Paton (MS-MVP 2002-2004, Win9x)
>> >> >> >
>> >> >> >Nil Carborundum Illegitemi
>> >> >> >http://www.btinternet.com/~winnoel/millsrpch.htm
>> >> >> >
>> >> >> >Please read http://dts-l.org/goodpost.htm on how
to
>> >> post
>> >> >> messages to NG's
>> >> >> >or
>> >> >>
>> >>
>>
>http://www.microsoft.com/presspass/features/2001/Mar01/Ma
>> >> >> r27pmvp.asp
>> >> >> >
>> >> >> >"anonymous" > wrote in
>> message
>> >> >> ...
>> >> >> >> When I open "My Computer" or "My Documents", my
>> >> >> computer
>> >> >> >> takes a while to load the folders. It didn't
take
>> >> this
>> >> >> >> long before. Also the internet is much slower
and
>> >> >> >> occasionally the internet freezes or an error
box
>> >> >> appears
>> >> >> >> and forces the computer to close internet
>> explorer.
>> >> The
>> >> >> >> internet connection works because I can still
use
>> >> msn
>> >> >> >> messenger but something is wrong with the
>> browser. I
>> >> >> >> tried using Spybot and Ad-aware but it didn't
>> help
>> >> and
>> >> >> I
>> >> >> >> didn't want to delete any neccessary internet
>> >> files. I
>> >> >> >> can't restore the computer to a previous state
>> >> because
>> >> >> >> system restore doesn't work for some weird
>> >> >> reason.Before
>> >> >> >> scan disk wouldn't work but now it does. All of
>> this
>> >> >> >> started a few months ago and I haven't found
any
>> >> >> >> solutions yet. Please help.
>> >> >> >>
>> >> >> >> Thanks
>> >> >> >
>> >> >> >
>> >> >> >.
>> >> >> >
>> >> >
>> >> >
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>

Noel Paton
July 9th 04, 06:59 PM
Glad to hear it - and THANKS FOR THE FEEDBACK!

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"anonymous" > wrote in message
...
>
> Never mind Noel. I forgot to install Ad-aware. After I
> installed it and scanned the computer, the internet was
> working again. Thanks a lot Noel.
>
> Thanks again
>
> >-----Original Message-----
> >http://www.pestpatrol.com/pestinfo/i/i-lookup_windec32.asp
> >
> >--
> >Noel Paton (MS-MVP 2002-2004, Win9x)
> >
> >Nil Carborundum Illegitemi
> >http://www.btinternet.com/~winnoel/millsrpch.htm
> >
> >Please read http://dts-l.org/goodpost.htm on how to post
> messages to NG's
> >or
> >http://www.microsoft.com/presspass/features/2001/Mar01/Mar
> 27pmvp.asp
> >
> >"anonymous" > wrote in message
> ...
> >>
> >> I did everything that you told me to and I still get
> >> those internet error messages.
> >> "Explorer has caused an error in WINDEC32.DLL
> >> Explorer will now close.
> >> If you continue to experience problems, try restarting
> >> your computer."
> >>
> >> >-----Original Message-----
> >> >get AVG from www.grisoft.com - it's free!
> >> >
> >> >--
> >> >Noel Paton (MS-MVP 2002-2004, Win9x)
> >> >
> >> >Nil Carborundum Illegitemi
> >> >http://www.btinternet.com/~winnoel/millsrpch.htm
> >> >
> >> >Please read http://dts-l.org/goodpost.htm on how to
> post
> >> messages to NG's
> >> >or
> >>
> >http://www.microsoft.com/presspass/features/2001/Mar01/Ma
> >> r27pmvp.asp
> >> >
> >> >"anonymous" > wrote in message
> >> ...
> >> >> I don't have a virus scan software because I wasn't
> >> sure
> >> >> which one I should buy. Would the process still work
> >> >> without the virus scan or would the problem reappear
> >> if I
> >> >> don't scan it?
> >> >>
> >> >> >-----Original Message-----
> >> >> >You may have a virus/spyware hijack
> >> >> >
> >> >> >download the Stinger from here and run it to make
> sure
> >> >> that A-V-disabling
> >> >> >viruses are not present on your PC
> >> >> >http://download.nai.com/products/mcafee-
> >> avert/stinger.exe
> >> >> >
> >> >> >- update your virus scanner and run a full system
> scan
> >> >> of all files.
> >> >> >
> >> >> >Reboot to Safe Mode and run CWShredder - to remove
> >> >> variants of the
> >> >> >CoolWebSearch hijacker.
> >> >> >http://www.merijn.org/cwschronicles.html
> >> >> >
> >> >> >Use CWShredder, the removal tool:
> >> >> >http://www.merijn.org/files/cwshredder.zip
> >> >> >http://www.merijn.org/files/CWShredder.exe
> >> >>
> >>
> >http://www.spywareinfo.com/downloads/tools/CWShredder.exe
> >> >> >http://www.zerosrealm.com/downloads/CWShredder.zip
> >> >> >
> >> >> >download AdAware from www.lavasoftusa.com, install,
> >> >> update, and run it to
> >> >> >remove spyware, adware,
> >> >> >and other such nasties from your system.
> >> >> >
> >> >> >
> >> >> >--
> >> >> >Noel Paton (MS-MVP 2002-2004, Win9x)
> >> >> >
> >> >> >Nil Carborundum Illegitemi
> >> >> >http://www.btinternet.com/~winnoel/millsrpch.htm
> >> >> >
> >> >> >Please read http://dts-l.org/goodpost.htm on how to
> >> post
> >> >> messages to NG's
> >> >> >or
> >> >>
> >>
> >http://www.microsoft.com/presspass/features/2001/Mar01/Ma
> >> >> r27pmvp.asp
> >> >> >
> >> >> >"anonymous" > wrote in message
> >> >> ...
> >> >> >>
> >> >> >> Thanks Noel, I installed the patch and hopefully
> >> system
> >> >> >> restore works now but I still have the internet
> >> >> problem.
> >> >> >> I don't know if this helps with the situation but
> >> >> before
> >> >> >> the whole event happened, my computer had a lot of
> >> >> >> unwanted popups even if the browser wasn't open.
> >> Please
> >> >> >> help
> >> >> >>
> >> >> >> Thanks
> >> >> >>
> >> >> >> >-----Original Message-----
> >> >> >> >"system restore doesn't work for some weird
> reason"
> >> >> >> >please expand on this - what error messages do
> you
> >> get
> >> >> >> when attempting to
> >> >> >> >either create a new restore point, or roll back
> to
> >> an
> >> >> >> existing one?
> >> >> >> >
> >> >> >> >
> >> >> >> >
> >> >> >> >It's possible that you haven't installed the
> System
> >> >> >> Restore Patch - without
> >> >> >> >which any current restore points are just space
> >> >> fillers.
> >> >> >> >To check this, look for the file
> >> >> >> C:\Windows\System\SMGR.DLL - r-click on the
> >> >> >> >file, and select Properties.
> >> >> >> >What's the version number? - if it's v4.90.0.3003
> >> then
> >> >> >> you have installed
> >> >> >> >the patch, and we have to look elsewhere for the
> >> >> problem
> >> >> >> >if it's v4.90.0.2533, then you need to install
> the
> >> >> patch.
> >> >> >> >
> >> >> >> > To install the patch, either visit Windows
> >> Update, or
> >> >> >> go here, and download
> >> >> >> >the patch for offline install
> >> >> >> >http://support.microsoft.com/default.aspx?
> >> scid=kb;en-
> >> >> >> us;Q290700
> >> >> >> >Run the installer, and windows should reset
> System
> >> >> >> Restore at the same time,
> >> >> >> >clearing your old restore points (which wouldn't
> >> have
> >> >> >> worked, anyhow), and
> >> >> >> >creating a single new one.
> >> >> >> >You should then reset the maximum allocation for
> >> SR by
> >> >> >> going to the
> >> >> >> >adjustment slider at System Properties |
> >> Performance |
> >> >> >> File System | Hard
> >> >> >> >Disk - most people find that 200-400MB is quite
> >> >> >> sufficient for most
> >> >> >> >purposes, unless installing/uninstalling large
> >> >> >> applications such as Office.
> >> >> >> >
> >> >> >> >
> >> >> >> >--
> >> >> >> >Noel Paton (MS-MVP 2002-2004, Win9x)
> >> >> >> >
> >> >> >> >Nil Carborundum Illegitemi
> >> >> >> >http://www.btinternet.com/~winnoel/millsrpch.htm
> >> >> >> >
> >> >> >> >Please read http://dts-l.org/goodpost.htm on how
> to
> >> >> post
> >> >> >> messages to NG's
> >> >> >> >or
> >> >> >>
> >> >>
> >>
> >http://www.microsoft.com/presspass/features/2001/Mar01/Ma
> >> >> >> r27pmvp.asp
> >> >> >> >
> >> >> >> >"anonymous" > wrote in
> >> message
> >> >> >> ...
> >> >> >> >> When I open "My Computer" or "My Documents", my
> >> >> >> computer
> >> >> >> >> takes a while to load the folders. It didn't
> take
> >> >> this
> >> >> >> >> long before. Also the internet is much slower
> and
> >> >> >> >> occasionally the internet freezes or an error
> box
> >> >> >> appears
> >> >> >> >> and forces the computer to close internet
> >> explorer.
> >> >> The
> >> >> >> >> internet connection works because I can still
> use
> >> >> msn
> >> >> >> >> messenger but something is wrong with the
> >> browser. I
> >> >> >> >> tried using Spybot and Ad-aware but it didn't
> >> help
> >> >> and
> >> >> >> I
> >> >> >> >> didn't want to delete any neccessary internet
> >> >> files. I
> >> >> >> >> can't restore the computer to a previous state
> >> >> because
> >> >> >> >> system restore doesn't work for some weird
> >> >> >> reason.Before
> >> >> >> >> scan disk wouldn't work but now it does. All of
> >> this
> >> >> >> >> started a few months ago and I haven't found
> any
> >> >> >> >> solutions yet. Please help.
> >> >> >> >>
> >> >> >> >> Thanks
> >> >> >> >
> >> >> >> >
> >> >> >> >.
> >> >> >> >
> >> >> >
> >> >> >
> >> >> >.
> >> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >