problems downloading attachments using microsoft millineum

[marilyn]

when someone sends me an email with an attachment i am
unable to download it or there is no attachment on the
email at all. i recently purchased tickets over internet
and the tickets were sent via email w/an attachment. the
message on the email stated "oe removed access to the
following unsafe attachments in your mail. i contacted my
internet provider and they walked me through something
they thought would work. i had email resent but still no
attachment. i need these tickets, asap and i know nothing
about computers.

please please help!!!!!!!!!!!!

[Mike M]

Outlook Express cannot remove attachments. [Oh that it could (and yes for
those interested I do know how to do this manually, what I'd like is a button
that allowed me to do so within OE).] However Outlook Express 6 can prevent
_access_ to potentially unsafe attachments.

To access attachments in Outlook Express:
Tools | Options | Security and UNcheck the box "Do Not allow attachments to be
saved or opened that could potentially be a virus".

If you do decide to uncheck this option PLEASE don't forget to scan for
viruses and other nasties ALL of your attachments irrespective of whether sent
from a friend or not before making any attempt to open or run them. It is
users failure to carry out such simple precautions that allows viruses such as
Swen & MyDoom to spread so quickly.
--?
Mike Maltby MS-MVP



marilyn > wrote:

> when someone sends me an email with an attachment i am
> unable to download it or there is no attachment on the
> email at all. i recently purchased tickets over internet
> and the tickets were sent via email w/an attachment. the
> message on the email stated "oe removed access to the
> following unsafe attachments in your mail. i contacted my
> internet provider and they walked me through something
> they thought would work. i had email resent but still no
> attachment. i need these tickets, asap and i know nothing
> about computers.
>
> please please help!!!!!!!!!!!!