Outlook Express

[Mike Vick]

Lately, I've been having a annoying problem with my
Outlook Express. I receive many unimportant E-Mail that I
receive from companys where I visited their Web Sites or
had signed up for something. I don't even bother
responding to them, and just delete them so I don't get
more mailings from them. But lately, when I highlight the
E-Mail and try to delete it, my computers screen blanks
out, goes to the Blue screen and has an error message.
From there it tells me to hit "Enter" which never works
or "Control/Alt/Del to reboot the computer. Sometimes that
doesn't work either. The computer locks up and I have to
shut it down manually and then start it back up. I had
called Tech support where I bought my computer and he
say's there might be a problem with the program and try
reloading Outlook Express. And from I can tell, to
download Outlook Express, I have to down load Internet
Explorer. I'll just wait and see if someone has an answer
and deal with rebooting for now.
Sincerely Yours,
Stumped Again

[Noel Paton]

Mike
Your problems could be caused by a number of things - let's try the easy
ones first <g>

Open OE, click Files, Work Offline (make sure it's checked!)
Highlight 'Outlook Express' in the Folders view
Files|Folder|Compact All Folders - wait a while for this to complete. and
report back with any error messages.

If that doesn't help, then try this
Tools|Options|Maintenance - click on 'Store Folder...'
Make a note of the location of your OE data store.
Close OE
Open Windows Explorer, and navigate to the OE data Store
How big are the files there? - just the largest one?

Rename the Folders.dbx file to Folders.jnk
Open OE, and see if it works now (you'll have lost any folder organisation
you had, unfortunately, but can rebuild that easily enough) - if not, then
close OE, delete the new Folders.dbx, and rename the old one back to .dbx

Repeat the above for Inbox.dbx and Deleted Items.dbx, and see if any of them
do the trick.


HTH - and Good Luck

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"Mike Vick" > wrote in message
...
> Lately, I've been having a annoying problem with my
> Outlook Express. I receive many unimportant E-Mail that I
> receive from companys where I visited their Web Sites or
> had signed up for something. I don't even bother
> responding to them, and just delete them so I don't get
> more mailings from them. But lately, when I highlight the
> E-Mail and try to delete it, my computers screen blanks
> out, goes to the Blue screen and has an error message.
> From there it tells me to hit "Enter" which never works
> or "Control/Alt/Del to reboot the computer. Sometimes that
> doesn't work either. The computer locks up and I have to
> shut it down manually and then start it back up. I had
> called Tech support where I bought my computer and he
> say's there might be a problem with the program and try
> reloading Outlook Express. And from I can tell, to
> download Outlook Express, I have to down load Internet
> Explorer. I'll just wait and see if someone has an answer
> and deal with rebooting for now.
> Sincerely Yours,
> Stumped Again

[Mike Vick]

I first tried going into Outlook Express to
File/Folder/Compact All Folders and did not have any error
messages. What does this step actually do to the Folders?
I assume it compacts the E-Mail messages. I also went into
OE data store. The biggest file is 3.32MB which is In-Box
messages. Thats as far as I went. I was unclear about the
renaming procedure. Do I rename all those files in OE data
store or just the ones you mentioned like Folders.dbx.
When you rename those files to Folders.jnk, what does that
do.!??! Thank you for your help.!!!!!!!!!!!!!1

>Mike
>Your problems could be caused by a number of things -
let's try the easy
>ones first <g>
>
>Open OE, click Files, Work Offline (make sure it's
checked!)
>Highlight 'Outlook Express' in the Folders view
>Files|Folder|Compact All Folders - wait a while for this
to complete. and
>report back with any error messages.
>
>If that doesn't help, then try this
>Tools|Options|Maintenance - click on 'Store Folder...'
>Make a note of the location of your OE data store.
>Close OE
>Open Windows Explorer, and navigate to the OE data Store
>How big are the files there? - just the largest one?
>
>Rename the Folders.dbx file to Folders.jnk
>Open OE, and see if it works now (you'll have lost any
folder organisation
>you had, unfortunately, but can rebuild that easily
enough) - if not, then
>close OE, delete the new Folders.dbx, and rename the old
one back to .dbx
>
>Repeat the above for Inbox.dbx and Deleted Items.dbx, and
see if any of them
>do the trick.
>
>
>HTH - and Good Luck
>
>--
>Noel Paton (MS-MVP 2002-2004, Win9x)
>
>Nil Carborundum Illegitemi
>http://www.btinternet.com/~winnoel/millsrpch.htm
>
>Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
>or
>http://www.microsoft.com/presspass/features/2001/Mar01/Mar
27pmvp.asp
>
>"Mike Vick" > wrote
in message
...
>> Lately, I've been having a annoying problem with my
>> Outlook Express. I receive many unimportant E-Mail that
I
>> receive from companys where I visited their Web Sites or
>> had signed up for something. I don't even bother
>> responding to them, and just delete them so I don't get
>> more mailings from them. But lately, when I highlight
the
>> E-Mail and try to delete it, my computers screen blanks
>> out, goes to the Blue screen and has an error message.
>> From there it tells me to hit "Enter" which never works
>> or "Control/Alt/Del to reboot the computer. Sometimes
that
>> doesn't work either. The computer locks up and I have to
>> shut it down manually and then start it back up. I had
>> called Tech support where I bought my computer and he
>> say's there might be a problem with the program and try
>> reloading Outlook Express. And from I can tell, to
>> download Outlook Express, I have to down load Internet
>> Explorer. I'll just wait and see if someone has an
answer
>> and deal with rebooting for now.
>> Sincerely Yours,
>> Stumped Again
>
>
>.
>

[Noel Paton]

JUST rename the Folders.dbx file like I said.
that will force OE to rebuild a new file on re-opening - if it doesn't cure
the problem, then simply delete the new folders.dbx, and rename the old one
back

ditto for Deleted files.dbx and for Inbox.dbx

leave the rest alone! - they contain the data in the folders in your OE
view.
--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"Mike Vick" > wrote in message
...
> I first tried going into Outlook Express to
> File/Folder/Compact All Folders and did not have any error
> messages. What does this step actually do to the Folders?
> I assume it compacts the E-Mail messages. I also went into
> OE data store. The biggest file is 3.32MB which is In-Box
> messages. Thats as far as I went. I was unclear about the
> renaming procedure. Do I rename all those files in OE data
> store or just the ones you mentioned like Folders.dbx.
> When you rename those files to Folders.jnk, what does that
> do.!??! Thank you for your help.!!!!!!!!!!!!!1
>
> >Mike
> >Your problems could be caused by a number of things -
> let's try the easy
> >ones first <g>
> >
> >Open OE, click Files, Work Offline (make sure it's
> checked!)
> >Highlight 'Outlook Express' in the Folders view
> >Files|Folder|Compact All Folders - wait a while for this
> to complete. and
> >report back with any error messages.
> >
> >If that doesn't help, then try this
> >Tools|Options|Maintenance - click on 'Store Folder...'
> >Make a note of the location of your OE data store.
> >Close OE
> >Open Windows Explorer, and navigate to the OE data Store
> >How big are the files there? - just the largest one?
> >
> >Rename the Folders.dbx file to Folders.jnk
> >Open OE, and see if it works now (you'll have lost any
> folder organisation
> >you had, unfortunately, but can rebuild that easily
> enough) - if not, then
> >close OE, delete the new Folders.dbx, and rename the old
> one back to .dbx
> >
> >Repeat the above for Inbox.dbx and Deleted Items.dbx, and
> see if any of them
> >do the trick.
> >
> >
> >HTH - and Good Luck
> >
> >--
> >Noel Paton (MS-MVP 2002-2004, Win9x)
> >
> >Nil Carborundum Illegitemi
> >http://www.btinternet.com/~winnoel/millsrpch.htm
> >
> >Please read http://dts-l.org/goodpost.htm on how to post
> messages to NG's
> >or
> >http://www.microsoft.com/presspass/features/2001/Mar01/Mar
> 27pmvp.asp
> >
> >"Mike Vick" > wrote
> in message
> ...
> >> Lately, I've been having a annoying problem with my
> >> Outlook Express. I receive many unimportant E-Mail that
> I
> >> receive from companys where I visited their Web Sites or
> >> had signed up for something. I don't even bother
> >> responding to them, and just delete them so I don't get
> >> more mailings from them. But lately, when I highlight
> the
> >> E-Mail and try to delete it, my computers screen blanks
> >> out, goes to the Blue screen and has an error message.
> >> From there it tells me to hit "Enter" which never works
> >> or "Control/Alt/Del to reboot the computer. Sometimes
> that
> >> doesn't work either. The computer locks up and I have to
> >> shut it down manually and then start it back up. I had
> >> called Tech support where I bought my computer and he
> >> say's there might be a problem with the program and try
> >> reloading Outlook Express. And from I can tell, to
> >> download Outlook Express, I have to down load Internet
> >> Explorer. I'll just wait and see if someone has an
> answer
> >> and deal with rebooting for now.
> >> Sincerely Yours,
> >> Stumped Again
> >
> >
> >.
> >