Windows Update Error

[Seth]

Whenever I attempt to run Windows Update,I recive an error
message that the program has caused an error
in "Kernall32.dll". Is this my problem, or is something
wrong at Microsoft?

[MowGreen [MVP]]

Seth,

Do you mean Kernal32.dll or Kernel32.dll. The first is a sign of a
viral infection, the second *could* be an number of things, but most
likely spyware.

For Kernal32.dll, go here for an online virus scan :
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Then here :
http://www.ravantivirus.com/scan/

For Kernel32.dll, go here and follow the steps laid out :
http://www.aumha.org/a/quickfix.htm

Once you determine that the system is clear of viruses , and
spy|ad|malware, try Windows Update again.

Please post back with the results.


MowGreen [MVP]
*-343-* Never Forgotten

Seth wrote:

> Whenever I attempt to run Windows Update,I recive an error
> message that the program has caused an error
> in "Kernall32.dll". Is this my problem, or is something
> wrong at Microsoft?