mouse going haywire

[Evelyn]

when not on line, the mouse works fine. However when we
go on line, the mouse seems to have a mind of its own.
Very frustrating. We have Nortons (up to date!!!) and
scan every day. We have removed cookies from system?
however still can't get to the bottom. Xtra helpdesk says
its the ME operating system? HELP!! please!!

[Noel Paton]

You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
"Evelyn" > wrote in message
...
> when not on line, the mouse works fine. However when we
> go on line, the mouse seems to have a mind of its own.
> Very frustrating. We have Nortons (up to date!!!) and
> scan every day. We have removed cookies from system?
> however still can't get to the bottom. Xtra helpdesk says
> its the ME operating system? HELP!! please!!

[Rick T]

Evelyn wrote:

> when not on line, the mouse works fine. However when we
> go on line, the mouse seems to have a mind of its own.
> Very frustrating. We have Nortons (up to date!!!) and
> scan every day. We have removed cookies from system?
> however still can't get to the bottom. Xtra helpdesk says
> its the ME operating system? HELP!! please!!

Might be the configuration... the resources assigned to your mouse might
be the same as resources assigned to your modem or network card
(depending on your internet connection).

What kind of connect are you using?


Rick