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View Full Version : Response to ?s/suggestions re Explorer error; Dev Mgr


Jane
July 8th 04, 01:49 AM
Trying again. No response to my 7/5 post. Would really
appreciate help regarding problem. Again, I'm a "newby".
If I have offended, please tell me what I've done.

My post dated 7/5 was in response to questions/suggestions
from people in this newsgroup. The original post dated
6/30 had 21 entries and I couldn't follow it anymore so
started over at where system is currently. Thank you all
for your earlier help.

Am now able to get into safe mode without errors. Now
working on normal boot problems.

I get the following when doing a normal boot...
Explorer An error has occurred in your program. To
keep working anyway, click Ignore.... To quit this program
click close.

Clicking on Ignore does nothing. Clicking on close in the
error window takes me to another error....
Explorer has caused an error in GDI.exe. Explorer will
now close.

I click on "Close", get "Close Program" window. Nothing
shown running there. Click on "Shut Down" and system does
shut down okay.

Mart believed above error may be problem with hardware
drivers... advised me to check out Device Manager in safe
mode for duplicates. There were a lot. I deleted every
duplicate that I was permitted to delete. Did a normal
boot and I actually made it to the desktop once it ran
through the add new hardware messages. However, could not
repeat the successful boot even though I went back into
safe mode and deleted dups again! :( Duplicates keep
reappearing in Device Manager. Examples: Under Hard Disk
Controller, Primary and Secondary IDE controller (dual
fifo) entries appear three times respectively. VIA Bus
Master PCI IDE Controller appears twice. Under System
Devices, ACPI IRQ Holder for PCI IRQ Steering appears four
times. And, there are others.

Also, I went into msconfig and deselected the check boxes
one at a time and tried to boot to normal. I was
successful except when I had "Load static VxDs" or "Load
startup group items" checked. With either one of these
selected, I got errors on normal boot.

Thanks again, Mart, for pointing me to Device Manager.

Where do I need to go from here?

Charles
July 8th 04, 03:10 AM
Jane,

You might try to post your query to this group.
news://news.annexcafe.com/annexcafe.general.user2user=20

--=20
Charles (Bud)
http://www.geocities.com/PicketFence/3705
"The light at the end of the tunnel is that of the on coming train!"

"Jane" > wrote in message =
...
: Trying again. No response to my 7/5 post. Would really=20
: appreciate help regarding problem. Again, I'm a "newby". =20
: If I have offended, please tell me what I've done.
:=20
: My post dated 7/5 was in response to questions/suggestions=20
: from people in this newsgroup. The original post dated=20
: 6/30 had 21 entries and I couldn't follow it anymore so=20
: started over at where system is currently. Thank you all=20
: for your earlier help.
:=20
: Am now able to get into safe mode without errors. Now=20
: working on normal boot problems.
:=20
: I get the following when doing a normal boot...
: Explorer An error has occurred in your program. To=20
: keep working anyway, click Ignore.... To quit this program=20
: click close.
: =20
: Clicking on Ignore does nothing. Clicking on close in the=20
: error window takes me to another error....
: Explorer has caused an error in GDI.exe. Explorer will=20
: now close.
:=20
: I click on "Close", get "Close Program" window. Nothing=20
: shown running there. Click on "Shut Down" and system does=20
: shut down okay.
:=20
: Mart believed above error may be problem with hardware=20
: drivers... advised me to check out Device Manager in safe=20
: mode for duplicates. There were a lot. I deleted every=20
: duplicate that I was permitted to delete. Did a normal=20
: boot and I actually made it to the desktop once it ran=20
: through the add new hardware messages. However, could not=20
: repeat the successful boot even though I went back into=20
: safe mode and deleted dups again! :( Duplicates keep=20
: reappearing in Device Manager. Examples: Under Hard Disk=20
: Controller, Primary and Secondary IDE controller (dual=20
: fifo) entries appear three times respectively. VIA Bus=20
: Master PCI IDE Controller appears twice. Under System=20
: Devices, ACPI IRQ Holder for PCI IRQ Steering appears four=20
: times. And, there are others.=20
:=20
: Also, I went into msconfig and deselected the check boxes=20
: one at a time and tried to boot to normal. I was=20
: successful except when I had "Load static VxDs" or "Load=20
: startup group items" checked. With either one of these=20
: selected, I got errors on normal boot.
:=20
: Thanks again, Mart, for pointing me to Device Manager.
:=20
: Where do I need to go from here?
:=20
:

Noel Paton
July 8th 04, 06:12 AM
Jane
WRT your problems with the Startup groups in MSCONFIG, look here for
instructions on how to clean up your startup axis, preventing unnecessary
programs loading
http://www.pacs-portal.co.uk/startup_content.php

WRT the VxD's - post the list, and someone will advise.

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"Jane" > wrote in message
...
> Trying again. No response to my 7/5 post. Would really
> appreciate help regarding problem. Again, I'm a "newby".
> If I have offended, please tell me what I've done.
>
> My post dated 7/5 was in response to questions/suggestions
> from people in this newsgroup. The original post dated
> 6/30 had 21 entries and I couldn't follow it anymore so
> started over at where system is currently. Thank you all
> for your earlier help.
>
> Am now able to get into safe mode without errors. Now
> working on normal boot problems.
>
> I get the following when doing a normal boot...
> Explorer An error has occurred in your program. To
> keep working anyway, click Ignore.... To quit this program
> click close.
>
> Clicking on Ignore does nothing. Clicking on close in the
> error window takes me to another error....
> Explorer has caused an error in GDI.exe. Explorer will
> now close.
>
> I click on "Close", get "Close Program" window. Nothing
> shown running there. Click on "Shut Down" and system does
> shut down okay.
>
> Mart believed above error may be problem with hardware
> drivers... advised me to check out Device Manager in safe
> mode for duplicates. There were a lot. I deleted every
> duplicate that I was permitted to delete. Did a normal
> boot and I actually made it to the desktop once it ran
> through the add new hardware messages. However, could not
> repeat the successful boot even though I went back into
> safe mode and deleted dups again! :( Duplicates keep
> reappearing in Device Manager. Examples: Under Hard Disk
> Controller, Primary and Secondary IDE controller (dual
> fifo) entries appear three times respectively. VIA Bus
> Master PCI IDE Controller appears twice. Under System
> Devices, ACPI IRQ Holder for PCI IRQ Steering appears four
> times. And, there are others.
>
> Also, I went into msconfig and deselected the check boxes
> one at a time and tried to boot to normal. I was
> successful except when I had "Load static VxDs" or "Load
> startup group items" checked. With either one of these
> selected, I got errors on normal boot.
>
> Thanks again, Mart, for pointing me to Device Manager.
>
> Where do I need to go from here?
>
>

July 8th 04, 03:55 PM
Thank you for your quick response and suggestion,
Charles. I didn't know about the annexcafe group.

Jane

>-----Original Message-----
>Jane,
>
>You might try to post your query to this group.
>news://news.annexcafe.com/annexcafe.general.user2user
>
>--
>Charles (Bud)
>http://www.geocities.com/PicketFence/3705
>"The light at the end of the tunnel is that of the on
coming train!"
>
>"Jane" > wrote in
message ...
>: Trying again. No response to my 7/5 post. Would really
>: appreciate help regarding problem. Again, I'm
a "newby".
>: If I have offended, please tell me what I've done.
>:
>: My post dated 7/5 was in response to
questions/suggestions
>: from people in this newsgroup. The original post dated
>: 6/30 had 21 entries and I couldn't follow it anymore so
>: started over at where system is currently. Thank you
all
>: for your earlier help.
>:
>: Am now able to get into safe mode without errors. Now
>: working on normal boot problems.
>:
>: I get the following when doing a normal boot...
>: Explorer An error has occurred in your program.
To
>: keep working anyway, click Ignore.... To quit this
program
>: click close.
>:
>: Clicking on Ignore does nothing. Clicking on close in
the
>: error window takes me to another error....
>: Explorer has caused an error in GDI.exe. Explorer
will
>: now close.
>:
>: I click on "Close", get "Close Program" window.
Nothing
>: shown running there. Click on "Shut Down" and system
does
>: shut down okay.
>:
>: Mart believed above error may be problem with hardware
>: drivers... advised me to check out Device Manager in
safe
>: mode for duplicates. There were a lot. I deleted
every
>: duplicate that I was permitted to delete. Did a normal
>: boot and I actually made it to the desktop once it ran
>: through the add new hardware messages. However, could
not
>: repeat the successful boot even though I went back into
>: safe mode and deleted dups again! :( Duplicates keep
>: reappearing in Device Manager. Examples: Under Hard
Disk
>: Controller, Primary and Secondary IDE controller (dual
>: fifo) entries appear three times respectively. VIA Bus
>: Master PCI IDE Controller appears twice. Under System
>: Devices, ACPI IRQ Holder for PCI IRQ Steering appears
four
>: times. And, there are others.
>:
>: Also, I went into msconfig and deselected the check
boxes
>: one at a time and tried to boot to normal. I was
>: successful except when I had "Load static VxDs"
or "Load
>: startup group items" checked. With either one of these
>: selected, I got errors on normal boot.
>:
>: Thanks again, Mart, for pointing me to Device Manager.
>:
>: Where do I need to go from here?
>:
>:
>.
>

Mart
July 9th 04, 12:14 AM
Hi Jane, missed a couple of your posts and didn't find you until now -
although getting 'heavy', you should have stuck with the original thread
which I was 'watching'. I'll 'watch' this one in future.

However, now we are here, let's just consider a couple of points.

Firstly, take note of Noel's advice (elsewhere) and 'tidy-up' your start-up
axis.

> ...I was
> successful except when I had "Load static VxDs"

But I am still somewhat concerned with the excessive number of duplicates in
Device Manager in Safe Mode. Be sure to install the correct latest drivers
when you re-boot after 'Removing' stuff in DevMan in Safe Mode. Don't
necessarily choose the 'default' option. If you've got the original drivers
(as supplied by your OEM or device manufacturer), then use them!! Especially
your video adapter.

> or "Load
> startup group items" checked. With either one of these
> selected, I got errors on normal boot.

Just check your Start-up folder for 'suspect' applications - which brings me
back to Noel's advice.

Mart


"Jane" > wrote in message
...
> Trying again. No response to my 7/5 post. Would really
> appreciate help regarding problem. Again, I'm a "newby".
> If I have offended, please tell me what I've done.
>
> My post dated 7/5 was in response to questions/suggestions
> from people in this newsgroup. The original post dated
> 6/30 had 21 entries and I couldn't follow it anymore so
> started over at where system is currently. Thank you all
> for your earlier help.
>
> Am now able to get into safe mode without errors. Now
> working on normal boot problems.
>
> I get the following when doing a normal boot...
> Explorer An error has occurred in your program. To
> keep working anyway, click Ignore.... To quit this program
> click close.
>
> Clicking on Ignore does nothing. Clicking on close in the
> error window takes me to another error....
> Explorer has caused an error in GDI.exe. Explorer will
> now close.
>
> I click on "Close", get "Close Program" window. Nothing
> shown running there. Click on "Shut Down" and system does
> shut down okay.
>
> Mart believed above error may be problem with hardware
> drivers... advised me to check out Device Manager in safe
> mode for duplicates. There were a lot. I deleted every
> duplicate that I was permitted to delete. Did a normal
> boot and I actually made it to the desktop once it ran
> through the add new hardware messages. However, could not
> repeat the successful boot even though I went back into
> safe mode and deleted dups again! :( Duplicates keep
> reappearing in Device Manager. Examples: Under Hard Disk
> Controller, Primary and Secondary IDE controller (dual
> fifo) entries appear three times respectively. VIA Bus
> Master PCI IDE Controller appears twice. Under System
> Devices, ACPI IRQ Holder for PCI IRQ Steering appears four
> times. And, there are others.
>
> Also, I went into msconfig and deselected the check boxes
> one at a time and tried to boot to normal. I was
> successful except when I had "Load static VxDs" or "Load
> startup group items" checked. With either one of these
> selected, I got errors on normal boot.
>
> Thanks again, Mart, for pointing me to Device Manager.
>
> Where do I need to go from here?
>
>

July 11th 04, 08:29 PM
Hello, Mart:
Wanted to let you know that I am working on the
suggestions you and Noel have given me. Wish I could work
on this PC full time, but I can't...so will take a few
days to research everything on recommended websites, etc.
Am planning to research valid startup and registry entries
and remove spyware and viruses. I am pleased to tell you
I can now work in normal mode and use the CD drive so this
is a big help. Still cannot access the web from that PC
so it is a pain you know where. I can, however, copy
stuff to a CD on my other PC and take it to the problem
PC. :)

I understand about the device manager issue and consider
it to be a serious concern. Unfortunately, my friend's
son lost all of the original HP disks that came with the
PC. This includes the original drivers for the
peripherals. They can't be ordered anymore. He only
brought me the CPU. I'm using other peripherals which I
didn't think would be a problem, but now I'm not so sure.
I hope I can still download drivers from websites. That's
my plan.

I am tackling one group of problems at a time. Will fix,
make sure PC is still working as good or better than
before (fingers crossed), and then go to the next group.

VxD problems are towards the bottom of my list.

I'll post again in a few days to let you know outcome.

Thanks again,
Jane
>-----Original Message-----
>Hi Jane, missed a couple of your posts and didn't find
you until now -
>although getting 'heavy', you should have stuck with the
original thread
>which I was 'watching'. I'll 'watch' this one in future.
>
>However, now we are here, let's just consider a couple of
points.
>
>Firstly, take note of Noel's advice (elsewhere) and 'tidy-
up' your start-up
>axis.
>
>> ...I was
>> successful except when I had "Load static VxDs"
>
>But I am still somewhat concerned with the excessive
number of duplicates in
>Device Manager in Safe Mode. Be sure to install the
correct latest drivers
>when you re-boot after 'Removing' stuff in DevMan in Safe
Mode. Don't
>necessarily choose the 'default' option. If you've got
the original drivers
>(as supplied by your OEM or device manufacturer), then
use them!! Especially
>your video adapter.
>
>> or "Load
>> startup group items" checked. With either one of these
>> selected, I got errors on normal boot.
>
>Just check your Start-up folder for 'suspect'
applications - which brings me
>back to Noel's advice.
>
>Mart
>
>
>"Jane" > wrote in
message
...
>> Trying again. No response to my 7/5 post. Would really
>> appreciate help regarding problem. Again, I'm
a "newby".
>> If I have offended, please tell me what I've done.
>>
>> My post dated 7/5 was in response to
questions/suggestions
>> from people in this newsgroup. The original post dated
>> 6/30 had 21 entries and I couldn't follow it anymore so
>> started over at where system is currently. Thank you
all
>> for your earlier help.
>>
>> Am now able to get into safe mode without errors. Now
>> working on normal boot problems.
>>
>> I get the following when doing a normal boot...
>> Explorer An error has occurred in your program. To
>> keep working anyway, click Ignore.... To quit this
program
>> click close.
>>
>> Clicking on Ignore does nothing. Clicking on close in
the
>> error window takes me to another error....
>> Explorer has caused an error in GDI.exe. Explorer
will
>> now close.
>>
>> I click on "Close", get "Close Program" window. Nothing
>> shown running there. Click on "Shut Down" and system
does
>> shut down okay.
>>
>> Mart believed above error may be problem with hardware
>> drivers... advised me to check out Device Manager in
safe
>> mode for duplicates. There were a lot. I deleted every
>> duplicate that I was permitted to delete. Did a normal
>> boot and I actually made it to the desktop once it ran
>> through the add new hardware messages. However, could
not
>> repeat the successful boot even though I went back into
>> safe mode and deleted dups again! :( Duplicates keep
>> reappearing in Device Manager. Examples: Under Hard
Disk
>> Controller, Primary and Secondary IDE controller (dual
>> fifo) entries appear three times respectively. VIA Bus
>> Master PCI IDE Controller appears twice. Under System
>> Devices, ACPI IRQ Holder for PCI IRQ Steering appears
four
>> times. And, there are others.
>>
>> Also, I went into msconfig and deselected the check
boxes
>> one at a time and tried to boot to normal. I was
>> successful except when I had "Load static VxDs" or "Load
>> startup group items" checked. With either one of these
>> selected, I got errors on normal boot.
>>
>> Thanks again, Mart, for pointing me to Device Manager.
>>
>> Where do I need to go from here?
>>
>>
>
>
>.
>

Mart
July 12th 04, 12:09 AM
Thanks for the report Jane, - will keep 'watching' for further news.

Good luck

Mart


> wrote in message
...
> Hello, Mart:
> Wanted to let you know that I am working on the
> suggestions you and Noel have given me. Wish I could work
> on this PC full time, but I can't...so will take a few
> days to research everything on recommended websites, etc.
> Am planning to research valid startup and registry entries
> and remove spyware and viruses. I am pleased to tell you
> I can now work in normal mode and use the CD drive so this
> is a big help. Still cannot access the web from that PC
> so it is a pain you know where. I can, however, copy
> stuff to a CD on my other PC and take it to the problem
> PC. :)
>
> I understand about the device manager issue and consider
> it to be a serious concern. Unfortunately, my friend's
> son lost all of the original HP disks that came with the
> PC. This includes the original drivers for the
> peripherals. They can't be ordered anymore. He only
> brought me the CPU. I'm using other peripherals which I
> didn't think would be a problem, but now I'm not so sure.
> I hope I can still download drivers from websites. That's
> my plan.
>
> I am tackling one group of problems at a time. Will fix,
> make sure PC is still working as good or better than
> before (fingers crossed), and then go to the next group.
>
> VxD problems are towards the bottom of my list.
>
> I'll post again in a few days to let you know outcome.
>
> Thanks again,
> Jane
> >-----Original Message-----
> >Hi Jane, missed a couple of your posts and didn't find
> you until now -
> >although getting 'heavy', you should have stuck with the
> original thread
> >which I was 'watching'. I'll 'watch' this one in future.
> >
> >However, now we are here, let's just consider a couple of
> points.
> >
> >Firstly, take note of Noel's advice (elsewhere) and 'tidy-
> up' your start-up
> >axis.
> >
> >> ...I was
> >> successful except when I had "Load static VxDs"
> >
> >But I am still somewhat concerned with the excessive
> number of duplicates in
> >Device Manager in Safe Mode. Be sure to install the
> correct latest drivers
> >when you re-boot after 'Removing' stuff in DevMan in Safe
> Mode. Don't
> >necessarily choose the 'default' option. If you've got
> the original drivers
> >(as supplied by your OEM or device manufacturer), then
> use them!! Especially
> >your video adapter.
> >
> >> or "Load
> >> startup group items" checked. With either one of these
> >> selected, I got errors on normal boot.
> >
> >Just check your Start-up folder for 'suspect'
> applications - which brings me
> >back to Noel's advice.
> >
> >Mart
> >
> >
> >"Jane" > wrote in
> message
> ...
> >> Trying again. No response to my 7/5 post. Would really
> >> appreciate help regarding problem. Again, I'm
> a "newby".
> >> If I have offended, please tell me what I've done.
> >>
> >> My post dated 7/5 was in response to
> questions/suggestions
> >> from people in this newsgroup. The original post dated
> >> 6/30 had 21 entries and I couldn't follow it anymore so
> >> started over at where system is currently. Thank you
> all
> >> for your earlier help.
> >>
> >> Am now able to get into safe mode without errors. Now
> >> working on normal boot problems.
> >>
> >> I get the following when doing a normal boot...
> >> Explorer An error has occurred in your program. To
> >> keep working anyway, click Ignore.... To quit this
> program
> >> click close.
> >>
> >> Clicking on Ignore does nothing. Clicking on close in
> the
> >> error window takes me to another error....
> >> Explorer has caused an error in GDI.exe. Explorer
> will
> >> now close.
> >>
> >> I click on "Close", get "Close Program" window. Nothing
> >> shown running there. Click on "Shut Down" and system
> does
> >> shut down okay.
> >>
> >> Mart believed above error may be problem with hardware
> >> drivers... advised me to check out Device Manager in
> safe
> >> mode for duplicates. There were a lot. I deleted every
> >> duplicate that I was permitted to delete. Did a normal
> >> boot and I actually made it to the desktop once it ran
> >> through the add new hardware messages. However, could
> not
> >> repeat the successful boot even though I went back into
> >> safe mode and deleted dups again! :( Duplicates keep
> >> reappearing in Device Manager. Examples: Under Hard
> Disk
> >> Controller, Primary and Secondary IDE controller (dual
> >> fifo) entries appear three times respectively. VIA Bus
> >> Master PCI IDE Controller appears twice. Under System
> >> Devices, ACPI IRQ Holder for PCI IRQ Steering appears
> four
> >> times. And, there are others.
> >>
> >> Also, I went into msconfig and deselected the check
> boxes
> >> one at a time and tried to boot to normal. I was
> >> successful except when I had "Load static VxDs" or "Load
> >> startup group items" checked. With either one of these
> >> selected, I got errors on normal boot.
> >>
> >> Thanks again, Mart, for pointing me to Device Manager.
> >>
> >> Where do I need to go from here?
> >>
> >>
> >
> >
> >.
> >