Unsuccessful boot - multiple errors

[Jane]

Hello,

Helping friend with his Win Me OS problems. Start to
boot, but get error OE:017F:BFF8E648. Had to pull plug,
would not shut down. Researched previous posts and MS
errors but cannot find reference to this specific error
and others.

Booted in safe mode got error "Oltrga has caused an
error in kernel32.dll. Oltrga will now close"

System attempted to reboot, then got "CMDNINST caused a
general protection fault in module GDI.EXE @ 0005:00002a77.

Tried to do a system restore and received Rstrui has
caused and error in GDI.EXE. Rstrui will now close.

Explorer has caused an error in GDI.EXE and will now
close.

Found reference to GDI.EXE...maybe has to with Fonts
folder in Windows?

Can find no reference in any search regarding oltrga.
System was unprotected.

Any info is greatly appreciated about the above files,
msgs as uncertain what they are.

Thanks again.

[Joan Archer]

See if anything here helps.
Joan

http://www.aumha.org/kberrmsg.htm

"ERROR: OE" or "ERROR: OD"
http://support.microsoft.com/default.aspx?scid=kb;en-us;308366

How to Troubleshoot Windows Protection Error Messages [Q149962]
http://support.microsoft.com?scid=kb;EN-US;Q149962

Here's a whole page on Windows Protection Errors, with a description, some
key general articles for approaching them, and many articles focusing on
specific situations: http://aumha.org/win4/kbewpe.htm

"How to Examine Detailed Error Messages in Windows Millennium Edition"
http://support.microsoft.com/default.aspx?scid=kb;[LN];264938






Jane wrote:
> Hello,
>
> Helping friend with his Win Me OS problems. Start to
> boot, but get error OE:017F:BFF8E648. Had to pull plug,
> would not shut down. Researched previous posts and MS
> errors but cannot find reference to this specific error
> and others.
>
> Booted in safe mode got error "Oltrga has caused an
> error in kernel32.dll. Oltrga will now close"
>
> System attempted to reboot, then got "CMDNINST caused a
> general protection fault in module GDI.EXE @ 0005:00002a77.
>
> Tried to do a system restore and received Rstrui has
> caused and error in GDI.EXE. Rstrui will now close.
>
> Explorer has caused an error in GDI.EXE and will now
> close.
>
> Found reference to GDI.EXE...maybe has to with Fonts
> folder in Windows?
>
> Can find no reference in any search regarding oltrga.
> System was unprotected.
>
> Any info is greatly appreciated about the above files,
> msgs as uncertain what they are.
>
> Thanks again.

Thank you for responding, Joan. I've looked for the OE
error and others in the places you mentioned. Great info,
but unfortunately cannot find any reference to the OE and
Oltrga.exe errors. Am still researching. Also have post
here regarding AV software, AOL, and safe mode dated
6/28. Mart has asked me about errors I'm getting in
normal mode so will respond about errors there. Am new and
uncertain how to keep threads together....
Tks again

>-----Original Message-----
>See if anything here helps.
>Joan
>
>http://www.aumha.org/kberrmsg.htm
>
>"ERROR: OE" or "ERROR: OD"
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;308366
>
>How to Troubleshoot Windows Protection Error Messages
[Q149962]
>http://support.microsoft.com?scid=kb;EN-US;Q149962
>
>Here's a whole page on Windows Protection Errors, with a
description, some
>key general articles for approaching them, and many
articles focusing on
>specific situations: http://aumha.org/win4/kbewpe.htm
>
>"How to Examine Detailed Error Messages in Windows
Millennium Edition"
>http://support.microsoft.com/default.aspx?scid=kb;
[LN];264938
>
>
>
>
>
>
>Jane wrote:
>> Hello,
>>
>> Helping friend with his Win Me OS problems. Start to
>> boot, but get error OE:017F:BFF8E648. Had to pull plug,
>> would not shut down. Researched previous posts and MS
>> errors but cannot find reference to this specific error
>> and others.
>>
>> Booted in safe mode got error "Oltrga has caused an
>> error in kernel32.dll. Oltrga will now close"
>>
>> System attempted to reboot, then got "CMDNINST
caused a
>> general protection fault in module GDI.EXE @
0005:00002a77.
>>
>> Tried to do a system restore and received Rstrui has
>> caused and error in GDI.EXE. Rstrui will now close.
>>
>> Explorer has caused an error in GDI.EXE and will now
>> close.
>>
>> Found reference to GDI.EXE...maybe has to with Fonts
>> folder in Windows?
>>
>> Can find no reference in any search regarding oltrga.
>> System was unprotected.
>>
>> Any info is greatly appreciated about the above
files,
>> msgs as uncertain what they are.
>>
>> Thanks again.
>
>
>.
>

[Joan Archer]

Sorry it didn't help so I'd stick with Mart and see if you can get things
resolved.
Can't help with regards keeping threads together as I see you're using the
Web Based Interface and I've never used it so don't know how it works,
sorry.
Joan

wrote:
> Thank you for responding, Joan. I've looked for the OE
> error and others in the places you mentioned. Great info,
> but unfortunately cannot find any reference to the OE and
> Oltrga.exe errors. Am still researching. Also have post
> here regarding AV software, AOL, and safe mode dated
> 6/28. Mart has asked me about errors I'm getting in
> normal mode so will respond about errors there. Am new and
> uncertain how to keep threads together....
> Tks again
>